iachat/enterprise/app/services
Rodribm10 cfffea9c16 feat(captain): semantic memory fixes + roleta + reclamações + analytics
Consolida o trabalho desta branch de abril/2026 em um bloco pronto pra
testar em staging antes do merge pra main.

## Correções de memória semântica
- ExtractionService: Princípio Zero + Regra de Ouro (ação consumada vs intenção).
- Cenário Daniela_Reservas: Passo 0 de classificação (consulta/intenção/fora).

## Roleta da Sorte (end-to-end)
- Schema Supabase + 7 RPCs atômicas (server-side, idempotentes).
- Services: Offer, Redeem, WeeklyReport.
- Jobs: OfferRouletteJob (hook em ConfirmationService após Pix pago),
  NotifyRevealed + Scheduler de fallback.
- Tool manual GenerateRoletaLinkTool + endpoint público /roleta/notify.
- Dashboard /captain/roleta com Resgate + Relatório + anomaly detection.

## Cenário Reclamacoes_Ouvidoria
- Triagem P1-P4, framework LAST, Three-level listening, Self-check.
- Sem compensação material, detecção de cliente frustrado eleva prioridade.

## Analytics
- Funil de conversão /captain/funnel: 5 etapas via regex, zero LLM.
- Detector de churn via ChurnOutreach* (cron dias úteis 10h-17h BRT).

## Trabalho pré-existente incluído
- Captain Executive Reports (ceo_digest, mattermost_delivery).
- get_reserva_preco_tool, Lifecycle ajustes, Reservations UI polimentos.

## Outros
- .gitignore: patterns pra credenciais.
- Migrations de scenarios idempotentes.
- i18n completa pt_BR+en pra roleta/funnel.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-21 15:36:25 -03:00
..
captain feat(captain): semantic memory fixes + roleta + reclamações + analytics 2026-04-21 15:36:25 -03:00
cloudflare Merge branch 'main' into chore/merge-upstream-4.5.0 2025-08-20 11:20:31 -03:00
companies Chore/merge upstream 4.8.0 (#150) 2025-11-19 16:25:58 -03:00
contacts Chore/merge upstream 4.8.0 (#150) 2025-11-19 16:25:58 -03:00
enterprise feat(ai): implement dynamic debounce with sidekiq and concurrency locking with redis 2026-03-01 02:04:55 -03:00
internal Merge branch main into chore/merge-upstream 2025-12-20 12:44:31 -03:00
llm feat: add global config for captain settings (#13141) 2026-01-12 19:54:19 +05:30
messages fix(messages): reduce audio transcription 400 retry noise (#13487) 2026-02-17 13:25:13 +05:30
sla chore: fix sla email notifications (#9192) 2024-04-04 21:16:49 +05:30
twilio chore: apply rubocop 2025-09-19 19:44:02 -03:00
voice chore: fix linting 2025-12-20 12:55:27 -03:00
page_crawler_service.rb feat: Response Bot using GPT and Webpage Sources (#7518) 2023-07-21 18:11:51 +03:00