iachat/spec/factories/captain
Rodribm10 cfffea9c16 feat(captain): semantic memory fixes + roleta + reclamações + analytics
Consolida o trabalho desta branch de abril/2026 em um bloco pronto pra
testar em staging antes do merge pra main.

## Correções de memória semântica
- ExtractionService: Princípio Zero + Regra de Ouro (ação consumada vs intenção).
- Cenário Daniela_Reservas: Passo 0 de classificação (consulta/intenção/fora).

## Roleta da Sorte (end-to-end)
- Schema Supabase + 7 RPCs atômicas (server-side, idempotentes).
- Services: Offer, Redeem, WeeklyReport.
- Jobs: OfferRouletteJob (hook em ConfirmationService após Pix pago),
  NotifyRevealed + Scheduler de fallback.
- Tool manual GenerateRoletaLinkTool + endpoint público /roleta/notify.
- Dashboard /captain/roleta com Resgate + Relatório + anomaly detection.

## Cenário Reclamacoes_Ouvidoria
- Triagem P1-P4, framework LAST, Three-level listening, Self-check.
- Sem compensação material, detecção de cliente frustrado eleva prioridade.

## Analytics
- Funil de conversão /captain/funnel: 5 etapas via regex, zero LLM.
- Detector de churn via ChurnOutreach* (cron dias úteis 10h-17h BRT).

## Trabalho pré-existente incluído
- Captain Executive Reports (ceo_digest, mattermost_delivery).
- get_reserva_preco_tool, Lifecycle ajustes, Reservations UI polimentos.

## Outros
- .gitignore: patterns pra credenciais.
- Migrations de scenarios idempotentes.
- i18n completa pt_BR+en pra roleta/funnel.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-21 15:36:25 -03:00
..
assistant_response.rb feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
assistant.rb feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
brand.rb chore(style): fix rubocop offenses and update typing indicators 2026-02-25 15:06:58 -03:00
conversation_insight.rb feat(captain): semantic memory fixes + roleta + reclamações + analytics 2026-04-21 15:36:25 -03:00
copilot_message.rb feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557) 2025-05-22 22:25:05 -07:00
copilot_thread.rb feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557) 2025-05-22 22:25:05 -07:00
custom_tool.rb feat(ee): Captain custom http tools (#12584) 2025-10-06 07:53:15 -07:00
document.rb feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
gallery_item.rb chore(style): fix rubocop offenses and update typing indicators 2026-02-25 15:06:58 -03:00
inbox.rb feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
reservation.rb feat(lifecycle): add Captain::Lifecycle::Rule model with filter matching 2026-04-15 01:18:17 -03:00
scenario.rb feat: add Captain::Scenario Model and API [CW-4597] (#11907) 2025-07-14 16:12:38 +05:30
unit.rb fix(spec): captain_unit factory now auto-creates brand in matching account 2026-04-15 09:36:52 -03:00