d831ee4d33
Primeira onda do roadmap de indicadores executivos do Grupo Nova. Mede ADOÇÃO DO CANAL DIGITAL, não a operação total — banner explícito alerta que reservas fechadas manualmente na recepção ainda não estão capturadas (Onda 1B vai adicionar marcação manual via botão na conversa). Backend: - V2::Reports::ConversionFunnelBuilder — leads (novo/retorno/total), reservas (criadas != draft, pagas in active/completed/confirmed), taxas de conversão. Filtro opcional por inbox. - V2::Reports::InboxBenchmarkingBuilder — uma linha por inbox com brand_name (via Captain::UnitInbox -> Unit -> Brand) - Endpoints GET /reports/conversion_funnel e /reports/inbox_benchmarking - RSpec do ConversionFunnelBuilder Frontend: - Rota top-level Reports → Painel Diretoria - DirectoryDashboard.vue: banner de adoção + filtros + cards + funil + tabela benchmarking agrupada por marca com variação vs média - API client getConversionFunnel + getInboxBenchmarking - i18n EN + PT Memórias suporte: feedback_metricas_adocao_canal.md + project_painel_diretoria_roadmap.md Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
80 lines
2.6 KiB
Ruby
80 lines
2.6 KiB
Ruby
class V2::Reports::InboxBenchmarkingBuilder
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include DateRangeHelper
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PAID_STATUSES = V2::Reports::ConversionFunnelBuilder::PAID_STATUSES
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IGNORED_CREATED_STATUSES = V2::Reports::ConversionFunnelBuilder::IGNORED_CREATED_STATUSES
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attr_reader :account, :params
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def initialize(account, params)
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@account = account
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@params = params
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end
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# Returns one row per inbox of the account, with leads + reservations + rate,
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# plus the brand name so the frontend can group by brand for benchmarking.
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def build
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return [] if range.blank?
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inbox_brand_lookup = build_inbox_brand_lookup
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account.inboxes.map do |inbox|
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brand_name = inbox_brand_lookup[inbox.id]
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leads_total = leads_count_by_inbox[inbox.id] || 0
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reservations_created = reservations_created_by_inbox[inbox.id] || 0
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reservations_paid = reservations_paid_by_inbox[inbox.id] || 0
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{
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inbox_id: inbox.id,
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inbox_name: inbox.name,
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brand_name: brand_name,
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leads_total: leads_total,
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reservations_created: reservations_created,
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reservations_paid: reservations_paid,
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conversion_rate: percent(reservations_paid, leads_total)
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}
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end
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end
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private
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def leads_count_by_inbox
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@leads_count_by_inbox ||= account.conversations
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.where(created_at: range)
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.group(:inbox_id)
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.count
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end
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def reservations_created_by_inbox
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@reservations_created_by_inbox ||= account.captain_reservations
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.where(created_at: range)
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.where.not(status: IGNORED_CREATED_STATUSES)
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.group(:inbox_id)
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.count
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end
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def reservations_paid_by_inbox
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@reservations_paid_by_inbox ||= account.captain_reservations
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.where(created_at: range, status: PAID_STATUSES)
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.group(:inbox_id)
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.count
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end
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# inbox_id => brand_name (or nil when there is no brand mapped for this inbox)
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def build_inbox_brand_lookup
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rows = Captain::UnitInbox
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.joins(captain_unit: :brand)
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.where(inbox_id: account.inboxes.select(:id))
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.pluck('captain_unit_inboxes.inbox_id, captain_brands.name')
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rows.to_h
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end
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def percent(numerator, denominator)
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return 0 if denominator.to_i.zero?
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(numerator.to_f / denominator * 100).round(1)
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end
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end
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