iachat/config/locales/en.yml

# Files in the config/locales directory are used for internationalization
# and are automatically loaded by Rails. If you want to use locales other
# than English, add the necessary files in this directory.
#
# To use the locales, use `I18n.t`:
#
#     I18n.t 'hello'
#
# In views, this is aliased to just `t`:
#
#     <%= t('hello') %>
#
# To use a different locale, set it with `I18n.locale`:
#
#     I18n.locale = :es
#
# This would use the information in config/locales/es.yml.
#
# The following keys must be escaped otherwise they will not be retrieved by
# the default I18n backend:
#
# true, false, on, off, yes, no
#
# Instead, surround them with single quotes.
#
# en:
#   'true': 'foo'
#
# To learn more, please read the Rails Internationalization guide
# available at https://guides.rubyonrails.org/i18n.html.

en:
  hello: 'Hello world'
  messages:
    reset_password_success: Woot! Request for password reset is successful. Check your mail for instructions.
    reset_password_failure: Uh ho! We could not find any user with the specified email.
    inbox_deletetion_response: Your inbox deletion request will be processed in some time.

  errors:
    validations:
      presence: must not be blank
    webhook:
      invalid: Invalid events
    signup:
      disposable_email: We do not allow disposable emails
      blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
      invalid_email: You have entered an invalid email
      email_already_exists: 'You have already signed up for an account with %{email}'
      invalid_params: 'Invalid, please check the signup paramters and try again'
      failed: Signup failed
    data_import:
      data_type:
        invalid: Invalid data type
    contacts:
      import:
        failed: File is blank
      export:
        success: We will notify you once contacts export file is ready to view.
      email:
        invalid: Invalid email
      phone_number:
        invalid: should be in e164 format
    categories:
      locale:
        unique: should be unique in the category and portal
    dyte:
      invalid_message_type: 'Invalid message type. Action not permitted'
    slack:
      invalid_channel_id: 'Invalid slack channel. Please try again'
    inboxes:
      imap:
        socket_error: Please check the network connection, IMAP address and try again.
        no_response_error: Please check the IMAP credentials and try again.
        host_unreachable_error: Host unreachable, Please check the IMAP address, IMAP port and try again.
        connection_timed_out_error: Connection timed out for %{address}:%{port}
        connection_closed_error: Connection closed.
      validations:
        name: should not start or end with symbols, and it should not have < > / \ @ characters.
      channel:
        provider_connection:
          wrong_phone_number: The phone number you are trying to link is not the same as the one you have configured. Please make sure the phone number is correct before scanning the QR code.
    custom_filters:
      number_of_records: Limit reached. The maximum number of allowed custom filters for a user per account is 50.
      invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
      invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
      invalid_query_operator: Query operator must be either "AND" or "OR".
      invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
    custom_attribute_definition:
      key_conflict: The provided key is not allowed as it might conflict with default attributes.
  reports:
    period: Reporting period %{since} to %{until}
    utc_warning: The report generated is in UTC timezone
    agent_csv:
      agent_name: Agent name
      conversations_count: Assigned conversations
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Resolution Count
      avg_customer_waiting_time: Avg customer waiting time
    inbox_csv:
      inbox_name: Inbox name
      inbox_type: Inbox type
      conversations_count: No. of conversations
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
    label_csv:
      label_title: Label
      conversations_count: No. of conversations
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
    team_csv:
      team_name: Team name
      conversations_count: Conversations count
      avg_first_response_time: Avg first response time
      avg_resolution_time: Avg resolution time
      resolution_count: Resolution Count
      avg_customer_waiting_time: Avg customer waiting time
    conversation_traffic_csv:
      timezone: Timezone
    sla_csv:
      conversation_id: Conversation ID
      sla_policy_breached: SLA Policy
      assignee: Assignee
      team: Team
      inbox: Inbox
      labels: Labels
      conversation_link: Link to the Conversation
      breached_events: Breached Events
    default_group_by: day
    csat:
      headers:
        contact_name: Contact Name
        contact_email_address: Contact Email Address
        contact_phone_number: Contact Phone Number
        link_to_the_conversation: Link to the conversation
        agent_name: Agent Name
        rating: Rating
        feedback: Feedback Comment
        recorded_at: Recorded date
  notifications:
    notification_title:
      conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
      conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
      assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
      conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
      sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
      sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
      sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
    attachment: 'Attachment'
    no_content: 'No content'
  conversations:
    messages:
      instagram_story_content: '%{story_sender} mentioned you in the story: '
      instagram_deleted_story_content: This story is no longer available.
      deleted: This message was deleted
      delivery_status:
        error_code: 'Error code: %{error_code}'
    activity:
      status:
        resolved: 'Conversation was marked resolved by %{user_name}'
        contact_resolved: 'Conversation was resolved by %{contact_name}'
        open: 'Conversation was reopened by %{user_name}'
        pending: 'Conversation was marked as pending by %{user_name}'
        snoozed: 'Conversation was snoozed by %{user_name}'
        auto_resolved: 'Conversation was marked resolved by system due to %{duration} days of inactivity'
        system_auto_open: System reopened the conversation due to a new incoming message.
      priority:
        added: '%{user_name} set the priority to %{new_priority}'
        updated: '%{user_name} changed the priority from %{old_priority} to %{new_priority}'
        removed: '%{user_name} removed the priority'
      assignee:
        self_assigned: '%{user_name} self-assigned this conversation'
        assigned: 'Assigned to %{assignee_name} by %{user_name}'
        removed: 'Conversation unassigned by %{user_name}'
      team:
        assigned: 'Assigned to %{team_name} by %{user_name}'
        assigned_with_assignee: 'Assigned to %{assignee_name} via %{team_name} by %{user_name}'
        removed: 'Unassigned from %{team_name} by %{user_name}'
      labels:
        added: '%{user_name} added %{labels}'
        removed: '%{user_name} removed %{labels}'
      sla:
        added: '%{user_name} added SLA policy %{sla_name}'
        removed: '%{user_name} removed SLA policy %{sla_name}'
      muted: '%{user_name} has muted the conversation'
      unmuted: '%{user_name} has unmuted the conversation'
      auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
    templates:
      greeting_message_body: '%{account_name} typically replies in a few hours.'
      ways_to_reach_you_message_body: 'Give the team a way to reach you.'
      email_input_box_message_body: 'Get notified by email'
      csat_input_message_body: 'Please rate the conversation'
    reply:
      email:
        header:
          from_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
          reply_with_name: '%{assignee_name} from %{inbox_name} <reply+%{reply_email}>'
          friendly_name: '%{sender_name} from %{business_name} <%{from_email}>'
          professional_name: '%{business_name} <%{from_email}>'
      channel_email:
        header:
          reply_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
          reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
      email_subject: 'New messages on this conversation'
      transcript_subject: 'Conversation Transcript'
    survey:
      response: 'Please rate this conversation, %{link}'
  contacts:
    online:
      delete: '%{contact_name} is Online, please try again later'
  integration_apps:
    dashboard_apps:
      name: 'Dashboard Apps'
      description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
    dyte:
      name: 'Dyte'
      description: 'Dyte is a product that integrates audio and video functionalities into your application. With this integration, your agents can start video/voice calls with your customers directly from Chatwoot.'
      meeting_name: '%{agent_name} has started a meeting'
    slack:
      name: 'Slack'
      description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
    webhooks:
      name: 'Webhooks'
      description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
    dialogflow:
      name: 'Dialogflow'
      description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
    google_translate:
      name: 'Google Translate'
      description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
    openai:
      name: 'OpenAI'
      description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
    linear:
      name: 'Linear'
      description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
    shopify:
      name: 'Shopify'
      description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
  captain:
    copilot_error: 'Please connect an assistant to this inbox to use Copilot'
    copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
  public_portal:
    search:
      search_placeholder: Search for article by title or body...
      empty_placeholder: No results found.
      loading_placeholder: Searching...
      results_title: Search results
    toc_header: 'On this page'
    hero:
      sub_title: Search for the articles here or browse the categories below.
    common:
      home: Home
      last_updated_on: Last updated on %{last_updated_on}
      view_all_articles: View all
      article: article
      articles: articles
      author: author
      authors: authors
      other: other
      others: others
      by: By
      no_articles: There are no articles here
    footer:
      made_with: Made with
    header:
      go_to_homepage: Website
      appearance:
        system: System
        light: Light
        dark: Dark
      featured_articles: Featured Articles
      uncategorized: Uncategorized
    404:
      title: Page not found
      description: We couldn't find the page you were looking for.
      back_to_home: Go to home page
  slack_unfurl:
    fields:
      name: Name
      email: Email
      phone_number: Phone
      company_name: Company
      inbox_name: Inbox
      inbox_type: Inbox Type
    button: Open conversation
  time_units:
    days:
      one: '%{count} day'
      other: '%{count} days'
    hours:
      one: '%{count} hour'
      other: '%{count} hours'
    minutes:
      one: '%{count} minute'
      other: '%{count} minutes'
    seconds:
      one: '%{count} second'
      other: '%{count} seconds'
  automation:
    system_name: 'Automation System'