iachat/app
Tanmay Deep Sharma 224b1f98b0
fix: handle ioerror in imap fetch (#13960)
## Description

The IMAP email fetch job (Inboxes::FetchImapEmailsJob) crashes with an
unhandled IOError: closed stream when the mail server's SSL socket is
closed mid-write during Net::IMAP#fetch. This error was being reported
to Sentry because the rescue clause only caught EOFError, not its parent
class IOError.

Fixes
[CW-6689](https://linear.app/chatwoot/issue/CW-6689/ioerror-closed-stream-ioerror)

Widened the rescue in fetch_imap_emails_job.rb from EOFError to IOError.

In Ruby's exception hierarchy, EOFError is a subclass of IOError:
```
StandardError
  └── IOError
        └── EOFError
```
The Sentry stacktrace shows a plain IOError: closed stream raised from
OpenSSL::Buffering#do_write → Net::IMAP#put_string → Net::IMAP#fetch.
Since this is an IOError (not EOFError), it bypassed the existing rescue
and fell through to the StandardError catch-all, which reported it to
Sentry as an unhandled exception.

Rescuing IOError now catches both:

IOError: closed stream — the reported crash (parent class)
EOFError — the previously handled case (still caught as a subclass)

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)



## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-10 13:31:28 +05:30
..
actions fix: Skip redundant contact saves in ContactIdentifyAction (#13778) 2026-03-11 21:40:38 -07:00
assets feat: Hide installation identifier (#11722) 2025-06-17 15:45:40 -07:00
builders fix: Handle Facebook reel attachment type (#13691) 2026-03-06 08:49:41 +04:00
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
controllers chore: allow article to create without content (#14007) 2026-04-09 10:40:37 +05:30
dashboards fix(super-admin): prefill confirmed_at in new user form (#13662) 2026-03-10 12:14:58 +05:30
dispatchers feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
fields fix(super-admin): prefill confirmed_at in new user form (#13662) 2026-03-10 12:14:58 +05:30
finders feat: Add a priority + created at sort for conversations (#13658) 2026-02-25 18:22:41 -08:00
helpers feat(rollup): add models and write path [1/3] (#13796) 2026-03-19 13:12:36 +05:30
javascript chore: allow article to create without content (#14007) 2026-04-09 10:40:37 +05:30
jobs fix: handle ioerror in imap fetch (#13960) 2026-04-10 13:31:28 +05:30
listeners fix(agent-bot): Dispatch conversation_status_changed event to agent bots (#14002) 2026-04-06 14:05:50 +04:00
mailboxes refactor: strategy pattern for mailbox conversation finding (#12766) 2025-11-10 20:47:18 +05:30
mailers fix(email): Allow inbox OAuth replies without global SMTP (#13820) 2026-03-17 11:10:42 +04:00
models chore: allow article to create without content (#14007) 2026-04-09 10:40:37 +05:30
policies feat: sign webhooks for API channel and agentbots (#13892) 2026-04-06 15:28:25 +05:30
presenters fix: Send raw content in webhook payloads instead of channel-rendered markdown (#13896) 2026-03-25 16:56:22 +04:00
services feat: account enrichment using context.dev [UPM-27] (#13978) 2026-04-08 11:16:52 +05:30
views feat: sign webhooks for API channel and agentbots (#13892) 2026-04-06 15:28:25 +05:30