f6488ce2de
Lays the data + job foundation for tracking customer interactions, recurrence, and Pix conversion on Contact. Design decisions negotiated with Rodrigo (see docs to come): Rules: - Gap of 30h from last message defines separate interactions - Qualified interaction = >=2 customer msgs + >=2 attendant msgs, both with textual content (>= 2 letters) - One-shot consultation = >=1+1 but below the qualified threshold (tracked as secondary KPI) - Excludes contacts labeled `equipe_interna` - is_recurring = interactions_count >= 2 - pix_generated_count counts all PixCharges; reservations_paid_count only counts those with status = paid Surface area: - Migration adds denormalized stats to contacts + indexes for fast filtering - Captain::ContactStats::InteractionCalculatorService computes the stats for a single contact (pure, no persistence) - Captain::Retention::RecalculateContactStatsJob persists them for one contact (idempotent) - Captain::Retention::RecalculateAllContactStatsJob runs daily at 3am BRT, enqueues per-contact jobs for everyone active in the last 120 days - Event-driven refresh: CaptainListener#conversation_resolved enqueues recalc; Captain::PixCharge after_create/after_update enqueues recalc on status change No UI yet — that's the next layer.
162 lines
5.3 KiB
YAML
162 lines
5.3 KiB
YAML
# https://github.com/ondrejbartas/sidekiq-cron
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# use https://crontab.guru/ to validate
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# validations for this file exist in /spec/configs/schedule_spec.rb
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# executed At 12:00 on every day-of-month.
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internal_check_new_versions_job:
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cron: '0 12 */1 * *'
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class: 'Internal::CheckNewVersionsJob'
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queue: scheduled_jobs
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# # executed At every 5th minute..
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trigger_scheduled_items_job:
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cron: '*/5 * * * *'
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class: 'TriggerScheduledItemsJob'
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queue: scheduled_jobs
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# Fallback pra draws da roleta revelados cujo callback do front falhou.
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# Executa a cada 5 minutos.
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captain_roleta_notify_revealed_scheduler_job:
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cron: '*/5 * * * *'
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class: 'Captain::Roleta::NotifyRevealedSchedulerJob'
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queue: scheduled_jobs
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# Re-engajamento de clientes recorrentes que sumiram há 60+ dias.
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# Roda de hora em hora das 13h às 20h UTC (10h às 17h BRT).
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# O job verifica internamente se está em horário comercial BRT + dia útil.
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captain_retention_churn_outreach_scheduler_job:
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cron: '5 13-20 * * 1-5'
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class: 'Captain::Retention::ChurnOutreachSchedulerJob'
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queue: scheduled_jobs
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# Recalcula stats de retenção (interações, Pix, reservas, recorrência) de
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# todos os contatos ativos nos últimos 120 dias. Roda diariamente às 3am BRT
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# (6am UTC) — fora do horário comercial pra não competir com atendimento.
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captain_retention_recalculate_all_contact_stats_job:
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cron: '0 6 * * *'
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class: 'Captain::Retention::RecalculateAllContactStatsJob'
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queue: scheduled_jobs
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# executed every minute.
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trigger_scheduled_messages_job:
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cron: '* * * * *'
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class: 'ScheduledMessages::TriggerScheduledMessagesJob'
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queue: scheduled_jobs
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# executed At every minute..
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trigger_imap_email_inboxes_job:
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cron: '*/1 * * * *'
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class: 'Inboxes::FetchImapEmailInboxesJob'
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queue: scheduled_jobs
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# executed daily at 2230 UTC
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# which is our lowest traffic time
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remove_stale_contact_inboxes_job.rb:
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cron: '30 22 * * *'
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class: 'Internal::RemoveStaleContactInboxesJob'
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queue: scheduled_jobs
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# executed daily at 2230 UTC
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# which is our lowest traffic time
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remove_stale_redis_keys_job.rb:
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cron: '30 22 * * *'
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class: 'Internal::RemoveStaleRedisKeysJob'
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queue: scheduled_jobs
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# DISABLED: investigating if this job is the source of orphan conversations
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# #executed daily at 0430 UTC
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# # which will be IST 10:00 AM
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# process_stale_contacts_job:
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# cron: '30 04 * * *'
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# class: 'Internal::ProcessStaleContactsJob'
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# queue: housekeeping
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# executed daily at 0100 UTC
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# to delete accounts marked for deletion
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delete_accounts_job:
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cron: '0 1 * * *'
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class: 'Internal::DeleteAccountsJob'
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queue: scheduled_jobs
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# executed every 15 minutes
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# to assign unassigned conversations for all inboxes
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bulk_auto_assignment_job:
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cron: '*/15 * * * *'
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class: 'Inboxes::BulkAutoAssignmentJob'
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queue: scheduled_jobs
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# executed every 10 minutes
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# proactively checks pending PIX charges (Inter) while txid is still valid
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captain_proactive_pix_polling_job:
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cron: '*/10 * * * *'
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class: 'Captain::Payments::ProactivePixPollingSchedulerJob'
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queue: scheduled_jobs
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# executed every 30 minutes for assignment_v2
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periodic_assignment_job:
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cron: '*/30 * * * *'
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class: 'AutoAssignment::PeriodicAssignmentJob'
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queue: scheduled_jobs
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# executed daily at 2230 UTC
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# removes old notifications (>1 month) and trims to 300 per user
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remove_old_notification_job:
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cron: '30 22 * * *'
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class: 'Notification::RemoveOldNotificationJob'
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queue: purgable
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# executed every 12 hours
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# to remove orphan conversations without contact
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remove_orphan_conversations_job:
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cron: '0 */12 * * *'
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class: 'Internal::RemoveOrphanConversationsJob'
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queue: housekeeping
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# executed every 5 minutes
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# scans reservations and sends configured notification templates (pre/post arrival)
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captain_notification_scanner_job:
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cron: '*/5 * * * *'
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class: 'Captain::Notifications::NotificationScannerJob'
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queue: scheduled_jobs
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# executed every hour
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# keeps landing page promotions and Captain knowledge in sync (including expired promotions cleanup)
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landing_hosts_promotion_sync_scheduler_job:
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cron: '0 * * * *'
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class: 'LandingHosts::PromotionSyncSchedulerJob'
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queue: scheduled_jobs
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# Sunday at 04:00 UTC (01:00 BRT)
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# Generates weekly LLM insights for every account + every captain unit.
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# Each account gets a global insight (all conversations) plus one per unit.
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captain_weekly_insights_job:
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cron: '0 4 * * 0'
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class: 'Captain::Reports::WeeklyInsightsJob'
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queue: scheduled_jobs
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# Monday at 11:00 UTC (08:00 BRT)
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# Aggregates last week's insights and delivers the CEO Digest to Mattermost.
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# Requires per-account config in account.custom_attributes.ceo_digest
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# or fallback ENV CEO_DIGEST_MATTERMOST_WEBHOOK_URL.
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captain_ceo_digest_job:
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cron: '0 11 * * 1'
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class: 'Captain::Reports::CeoDigestJob'
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queue: scheduled_jobs
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# every 10 minutes - detects silent conversations for memory extraction
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captain_contact_memory_silence_detector_job:
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cron: '*/10 * * * *'
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class: 'Captain::ContactMemories::SilenceDetectorJob'
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queue: scheduled_jobs
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# weekly - Sundays at 03:00 UTC - TTL aging + LRU cap of contact memories
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captain_contact_memory_aging_job:
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cron: '0 3 * * 0'
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class: 'Captain::ContactMemories::AgingJob'
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queue: scheduled_jobs
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# daily at 03:30 UTC - hard-delete soft-deleted contact memories older than 30 days (LGPD)
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captain_contact_memory_hard_delete_job:
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cron: '30 3 * * *'
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class: 'Captain::ContactMemories::HardDeleteExpiredJob'
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queue: scheduled_jobs
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