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e4ea078e52
iachat/app/models
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Pranav b5deac468e
fix: Fix duplicate contact inbox race condition (#11139) 
This PR addresses a race condition in the contact inbox model caused by
duplicate `source_id` values linked to different contacts.

The issue typically occurs when an agent updates a contact’s email or
phone number or when two contacts are merged. In these scenarios, the
`source_id`, which is intended to uniquely identify the contact in a
session, may still be associated with the old contact inbox.

To solve this, we check if there’s already a ContactInbox with the same
source_id but linked to another contact. If we find one, we update that
old record by changing its source_id to a random value. This breaks the
wrong connection and prevents issues, while still keeping the old data
safe.

However, this is only a temporary fix. The main issue is with the way
the contact inbox model is designed. Right now, it’s being used to track
sessions, but that may not be necessary for non-live chat channels. In
the long run, we should consider redesigning this part of the system to
avoid such problems.
2025-03-20 18:24:28 -07:00
..
channel feat: handle Channel errors (#11015) 2025-03-06 20:09:47 +05:30
concerns feat: Add support for multi-language support for Captain (#11068) 2025-03-19 18:25:33 -07:00
integrations feat(apps): Shopify Integration (#11101) 2025-03-19 15:37:55 -07:00
access_token.rb Feature: Access tokens for API access (#604) 2020-03-11 00:02:15 +05:30
account_user.rb feat: Add APIs to manage custom roles in Chatwoot (#9995) 2024-08-23 17:18:28 +05:30
account.rb feat: Add support for multi-language support for Captain (#11068) 2025-03-19 18:25:33 -07:00
agent_bot_inbox.rb Feature: Access tokens for API access (#604) 2020-03-11 00:02:15 +05:30
agent_bot.rb fix: Delete agent bots without deleting the messages (#7754) 2023-08-17 13:48:49 -07:00
application_record.rb chore: fix sla email notifications (#9192) 2024-04-04 21:16:49 +05:30
article.rb chore: Limit the number of articles retrieved by widget (#11095) 2025-03-15 14:10:12 -07:00
attachment.rb feat: Show shared contact's name in Telegram channel (#10856) 2025-02-11 19:39:54 +05:30
automation_rule.rb feat: validate query conditions (#10595) 2024-12-17 17:16:37 +05:30
campaign.rb chore: Add validations to campaign model 2025-03-19 17:29:08 -07:00
canned_response.rb chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864) 2024-02-07 13:36:04 +04:00
category.rb feat: Adds the ability to set an emoji for help center category (#8111) 2023-10-20 13:52:30 +05:30
contact_inbox.rb feat: Add job to remove stale contact inboxes (#8096) 2023-11-06 20:24:30 -08:00
contact.rb feat: Add the ability to block/unblock contact via contact details page (#10899) 2025-02-13 14:59:35 -08:00
conversation_participant.rb chore: Add controllers for conversation participants (#6462) 2023-02-15 16:33:31 -08:00
conversation.rb feat: Add support for multi-language support for Captain (#11068) 2025-03-19 18:25:33 -07:00
csat_survey_response.rb chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864) 2024-02-07 13:36:04 +04:00
custom_attribute_definition.rb chore: Ability to filter conversations with priority (#10967) 2025-03-03 16:38:22 +05:30
custom_filter.rb fix: Revert the changes for SyncCustomFilterCountJob (#8238) 2023-10-27 10:45:48 -07:00
dashboard_app.rb fix: validate url for Dashboard Apps [CW-2979] (#8736) 2024-01-18 17:48:30 +05:30
data_import.rb chore: Add delay before running dataimport job (#8039) 2023-10-03 22:18:57 -07:00
email_template.rb feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
folder.rb feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
inbox_member.rb feat: auditlog for team and inbox member updates (#7516) 2023-08-15 19:55:19 -07:00
inbox.rb fix: Fix duplicate contact inbox race condition (#11139) 2025-03-20 18:24:28 -07:00
installation_config.rb chore: Enable the new Rubocop rules (#7122) 2023-05-19 14:37:10 +05:30
integrations.rb Feature: Slack integration (#783) 2020-06-12 23:12:47 +05:30
jsonb_attributes_length_validator.rb Fix: added validation for custom and additional attribute (#4260) 2022-03-24 15:38:28 +05:30
kbase.rb Feature: Knowledge Base APIs (#1002) 2020-09-26 02:32:34 +05:30
label.rb feat: multiple UX improvements to labels (#7358) 2023-06-25 18:49:49 +05:30
macro.rb feat: Vite + vue 3 💚 (#10047) 2024-10-02 00:36:30 -07:00
mention.rb fix: Notification page breakages (#5236) 2022-08-10 13:46:46 +02:00
message.rb revert: "fix: message_type inconsistency across message end points" (#10119) 2024-09-16 20:00:11 +05:30
note.rb feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
notification_setting.rb fix: Specify external db with non-standard port (#2711) 2021-07-28 19:36:51 +05:30
notification_subscription.rb fix: Change the column identifier from string to text to avoid overflow (#9073) 2024-03-07 11:13:01 +05:30
notification.rb feat(v4): Update Inbox view card design (#10599) 2025-01-07 21:11:54 +05:30
platform_app_permissible.rb fix: SuperAdmin Improvements (#3733) 2022-01-11 19:00:00 -08:00
platform_app.rb Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249) 2021-11-18 10:32:29 +05:30
portal_member.rb feat: CRUD operation for associated articles to current article (#4912) 2022-07-04 20:29:44 +05:30
portal.rb feat: Add widget to help center config (#9235) 2024-04-15 16:46:48 -07:00
related_category.rb feat: CRUD operation for associated articles to current article (#4912) 2022-07-04 20:29:44 +05:30
reporting_event.rb feat: add index to reporting events [CW-1960] (#7294) 2023-06-12 18:23:42 +05:30
super_admin.rb chore: Remove message_signature_enabled from users (#3982) 2022-02-15 12:10:53 +05:30
team_member.rb feat: auditlog for team and inbox member updates (#7516) 2023-08-15 19:55:19 -07:00
team.rb feat: invalidate cache after inbox members or team members update (#10869) 2025-02-20 21:28:38 -08:00
telegram_bot.rb chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864) 2024-02-07 13:36:04 +04:00
user.rb fix: use safe nav when downcasing email in from_email (#9139) 2024-03-21 18:44:04 +05:30
webhook.rb feat: Add inbox webhook events (#8006) 2023-09-28 15:28:10 -07:00
working_hour.rb chore: Replace deprecated functions (#5611) 2022-10-12 14:55:59 -07:00