6d84a7586b
Implement guards following the same pass/reschedule/too_stale pattern as QuietHours. Also fix belongs_to :conversation on Delivery to use class_name: '::Conversation' to avoid namespace resolution failure inside Captain::Lifecycle module. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
46 lines
1.3 KiB
Ruby
46 lines
1.3 KiB
Ruby
# frozen_string_literal: true
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class Captain::Lifecycle::Guards::CustomerReplied < Captain::Lifecycle::Guards::Base
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MAX_DELAY = 2.hours
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def check
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config = Captain::Lifecycle::Config.for_account(@account)
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return pass unless config.pause_on_customer_reply
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window = config.pause_on_customer_reply_within_minutes.to_i.minutes
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conversation = resolve_conversation
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return pass if conversation.blank?
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last_incoming_at = last_incoming_message_at(conversation)
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return pass if last_incoming_at.blank?
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wait_until = last_incoming_at + window
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return pass if @delivery.fire_at >= wait_until
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delay = wait_until - @delivery.fire_at
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return skip('too_stale') if delay > MAX_DELAY
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reschedule(wait_until)
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end
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private
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def last_incoming_message_at(conversation)
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conversation.messages
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.where(message_type: Message.message_types[:incoming])
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.maximum(:created_at)
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end
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def resolve_conversation
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return @delivery.conversation if @delivery.conversation.present?
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inbox_id = @delivery.inbox_id || @reservation.unit&.concierge_inbox_id
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return nil if inbox_id.blank?
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@account.conversations
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.where(contact_id: @reservation.contact_id, inbox_id: inbox_id)
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.order(last_activity_at: :desc)
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.first
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end
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end
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