iachat/enterprise/app
Aakash Bakhle bd732f1fa9
fix: search faqs in account language (#13428)
# Pull Request Template

## Description

Reply suggestions uses `search_documentation`. While this is useful,
there is a subtle bug, a user's message may be in a different language
(say spanish) than the FAQs present (english).
This results in embedding search in spanish and compared against english
vectors, which results in poor retrieval and poor suggestions.


Fixes # (issue)
This PR fixes the above behaviour by making a small llm call translate
the query before searching in the search documentation tool


## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.

before:
<img width="894" height="157" alt="image"
src="https://github.com/user-attachments/assets/83871ee5-511e-4432-8b99-39e803759f63"
/>

after:
<img width="1149" height="294" alt="image"
src="https://github.com/user-attachments/assets/f9617d7a-6d48-4ca1-ad1c-2181e16c1f3d"
/>


test on rails console:
<img width="2094" height="380" alt="image"
src="https://github.com/user-attachments/assets/159fdaa5-8808-49d2-be5d-304d69fa97f7"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2026-02-09 17:25:11 +05:30
..
builders feat: outbound voice call essentials (#12782) 2025-11-24 17:47:00 -08:00
controllers feat: Conversation workflows(EE) (#13040) 2026-01-27 11:36:20 +04:00
dispatchers/enterprise feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add push/email notification support for SLA (#9140) 2024-03-29 20:27:21 +11:00
fields fix: Render all account limit fields (#13435) 2026-02-04 20:21:07 +05:30
finders/enterprise feat: Conversation API to return applied_sla and sla_events (#9174) 2024-04-01 23:30:07 +05:30
helpers fix: captain assistant image comprehension (#13390) 2026-01-28 16:07:13 -08:00
jobs fix: consistent instrumentation with conversation.display_id (#13194) 2026-01-08 12:27:44 +05:30
listeners feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557) 2025-05-22 22:25:05 -07:00
mailers/enterprise/agent_notifications chore: fix sla email notifications (#9192) 2024-04-04 21:16:49 +05:30
models feat: add per-account daily rate limit for outbound emails (#13411) 2026-02-03 02:06:51 +05:30
policies feat(ee): Review Notes for CSAT Reports (#13289) 2026-01-15 19:53:57 -08:00
presenters/enterprise/conversations feat: UI to show the SLA threshold in chat screen (#9146) 2024-04-04 15:46:46 +05:30
services fix: search faqs in account language (#13428) 2026-02-09 17:25:11 +05:30
views feat: Backend - Companies API endpoint with pagination and search (#12840) 2025-11-18 14:28:56 +05:30