iachat/app/controllers
Muhsin Keloth e75e8a77f6
feat(shopify): Add mandatory compliance webhooks with HMAC verification (#13549)
Fixes
https://linear.app/chatwoot/issue/CW-6494/add-shopify-mandatory-compliance-webhooks-for-app-store-listing

Shopify requires all public apps to handle three GDPR compliance
webhooks before they can be listed on the App Store. Their automated
review checks for these endpoints and verifies that apps validate HMAC
signatures on incoming requests. We were failing both checks.

This PR adds a single webhook endpoint at `POST /webhooks/shopify` that
receives all three compliance events. When Shopify sends a webhook, it
signs the payload with our app's client secret and includes the
signature in the `X-Shopify-Hmac-SHA256` header. Our controller reads
the raw body, computes the expected HMAC-SHA256 digest, and rejects
mismatched requests with a 401.

Shopify identifies the event type through the `X-Shopify-Topic` header.
For `customers/data_request` and `customers/redact`, we simply
acknowledge with a 200—Chatwoot doesn't persist any Shopify customer
data. All order lookups happen as live API calls at query time. For
`shop/redact`, which Shopify sends after a merchant uninstalls the app,
we delete the integration hook for that shop domain and remove the
stored access token and configuration.


### How to test via Rails console
```
secret = GlobalConfigService.load('SHOPIFY_CLIENT_SECRET', nil)
body = '{"shop_domain":"test.myshopify.com"}'
valid_hmac = Base64.strict_encode64(OpenSSL::HMAC.digest('SHA256', secret, body))
```

  #### Test 1: No HMAC → 401
```
app.post '/webhooks/shopify', params: body, headers: { 'Content-Type' => 'application/json', 'X-Shopify-Topic' => 'customers/data_request' }
app.response.code  # => "401"
```
  ####  Test 2: Invalid HMAC → 401
```
app.post '/webhooks/shopify', params: body, headers: { 'Content-Type' => 'application/json', 'X-Shopify-Hmac-SHA256' => 'invalid', 'X-Shopify-Topic' => 'customers/data_request' }
app.response.code  # => "401"
```
  ####  Test 3: Valid HMAC, customers/data_request → 200
```
app.post '/webhooks/shopify', params: body, headers: { 'Content-Type' => 'application/json', 'X-Shopify-Hmac-SHA256' => valid_hmac, 'X-Shopify-Topic' => 'customers/data_request' }
app.response.code  # => "200"
```

####  Test 4: Valid HMAC, customers/redact → 200
```
app.post '/webhooks/shopify', params: body, headers: { 'Content-Type' => 'application/json', 'X-Shopify-Hmac-SHA256' => valid_hmac, 'X-Shopify-Topic' => 'customers/redact' }
app.response.code  # => "200"
```

#### Test 5: Valid HMAC, shop/redact → 200 (deletes hook)
```  
# First check if a hook exists for this domain:
Integrations::Hook.where(app_id: 'shopify', reference_id: 'test.myshopify.com').count
app.post '/webhooks/shopify', params: body, headers: { 'Content-Type' => 'application/json', 'X-Shopify-Hmac-SHA256' => valid_hmac, 'X-Shopify-Topic' => 'shop/redact' }
app.response.code  # => "200"
```

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2026-02-17 16:52:13 +05:30
..
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google feat: use of imap login as default if present (#10249) 2024-10-09 15:01:11 +05:30
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installation feat: Unify user and super admin credentials (#3830) 2022-01-25 16:58:49 -08:00
linear feat: move Linear config to installation_config (#10999) 2025-02-28 14:20:27 +05:30
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notion feat: Whatsapp embedded signup (#11612) 2025-07-14 21:37:06 -07:00
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public/api/v1 fix: Incorrect contact access in conversations listing (#11797) 2025-09-22 17:05:11 +05:30
shopify feat(apps): Shopify Integration (#11101) 2025-03-19 15:37:55 -07:00
super_admin Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037)" 2026-02-03 21:09:42 -08:00
survey feat: Add INSTALLATION_NAME to global config (#12376) 2025-09-09 12:13:35 +05:30
tiktok feat: TikTok channel (#12741) 2025-12-17 07:54:50 -08:00
twilio feat: Integrate Twilio WhatsApp ProfileName for contact name resolution (#12122) 2025-08-07 12:53:39 +05:30
twitter fix: response body in twitter callback (#6907) 2023-04-14 16:48:28 +05:30
webhooks feat(shopify): Add mandatory compliance webhooks with HMAC verification (#13549) 2026-02-17 16:52:13 +05:30
android_app_controller.rb chore: Universal Linking for Android (#2324) 2021-06-02 08:46:45 -07:00
api_controller.rb chore: Upgrade to Rails 7 (#6719) 2023-05-06 10:44:52 +05:30
apple_app_controller.rb Chore: Apple site association file for deep linking (#805) 2020-05-03 12:16:11 +05:30
application_controller.rb feat: Conversation API to return applied_sla and sla_events (#9174) 2024-04-01 23:30:07 +05:30
dashboard_controller.rb feat: Use amplitude for Cloud Analytics (#13217) 2026-01-09 09:32:09 -08:00
health_controller.rb feat: add lightweight /health endpoint (#13386) 2026-01-29 00:24:01 +05:30
microsoft_controller.rb chore: Automate SSL with Cloudflare (#12021) 2025-07-24 13:09:06 +04:00
oauth_callback_controller.rb refactor: use state-based authentication (#11690) 2025-06-18 17:39:06 +05:30
platform_controller.rb Chore: Inbox Members API improvements (#3008) 2021-09-14 11:55:02 +05:30
public_controller.rb fix: Locale not correct in root url when accessing help center with custom domain (#9110) 2024-03-19 18:48:59 +05:30
slack_uploads_controller.rb fix: handle active storage preview error for password protected pdfs (#11888) 2025-08-11 12:41:37 +05:30
swagger_controller.rb chore: Enable the new Rubocop rules (#7122) 2023-05-19 14:37:10 +05:30
widget_tests_controller.rb feat: Support Dark mode for the widget (#4137) 2022-04-01 20:59:03 +05:30
widgets_controller.rb feat: allow configuring attachment upload limit (#12835) 2025-11-17 14:03:08 -08:00