iachat/app/javascript/dashboard
Aguinaldo Tupy f03a52bd77
feat: Add media_name support for WhatsApp templates document files (#12462)
## Description

This implementation adds support for the `media_name` parameter for
WhatsApp document templates, resolving the issue where documents appear
as "untitled" when sent via templates.

**Problem solved:** Documents sent via WhatsApp templates always
appeared as "untitled" because Chatwoot didn't process the `filename`
field required by the WhatsApp API.

**Solution:** Added support for the `media_name` parameter that maps to
the WhatsApp API's `filename` field.

## Type of change

- [x] New feature (non-breaking change which adds functionality)
- [x] This change requires a documentation update

## How Has This Been Tested?

Created and executed **7 comprehensive test scenarios**:

1.  Document without `media_name` (backward compatibility)
2.  Document with valid `media_name`
3.  Document with blank `media_name`
4.  Document with null `media_name`
5.  Image with `media_name` (ignored as expected)
6.  Video with `media_name` (ignored as expected)
7.  Blank URL (returns nil appropriately)

**All tests passed** and confirmed **100% backward compatibility**.

## Technical Implementation

**Backend Changes:**
- `PopulateTemplateParametersService`: Added `media_name` parameter
support
- `TemplateProcessorService`: Pass `media_name` to parameter builder
- `WhatsappCloudService`: Updated documentation with `media_name`
example

**Frontend Changes:**
- `WhatsAppTemplateParser.vue`: Added UI field for document filename
input
- `templateHelper.js`: Include `media_name` for document templates
- `whatsappTemplates.json`: Added translation key for document name
placeholder

**Key Features:**
- 🔄 **100% Backward Compatible** - Existing templates continue working
- 📝 **Document Filename Support** - Users can specify custom filenames
- 🎯 **Document-Only Feature** - Only affects document media types
-  **Comprehensive Testing** - All edge cases covered

## Expected Behavior

**Before:**
```ruby
# All documents appear as "untitled"
{
  type: 'document',
  document: { link: 'https://example.com/document.pdf' }
}
```

**After:**
```ruby
# With media_name - displays custom filename
{
  type: 'document',
  document: {
    link: 'https://example.com/document.pdf',
    filename: 'Invoice_2025.pdf'
  }
}

# Without media_name - works as before
{
  type: 'document',
  document: { link: 'https://example.com/document.pdf' }
}
```

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-18 15:25:31 +05:30
..
api feat: allow searching captain responses [CW-5631] (#12463) 2025-09-18 14:44:56 +05:30
assets chore: Improve layout styles (#12025) 2025-07-30 13:49:27 -07:00
components feat: Retry failed messages within 24h (#12436) 2025-09-16 21:00:15 +05:30
components-next feat: Add media_name support for WhatsApp templates document files (#12462) 2025-09-18 15:25:31 +05:30
composables feat: Add support for labels in automations (#11658) 2025-09-18 14:17:54 +05:30
constants chore: Enable flexible whatsapp onboarding (Manual + Embedded Signup) options (#12344) 2025-09-15 19:59:56 +05:30
helper feat: Add media_name support for WhatsApp templates document files (#12462) 2025-09-18 15:25:31 +05:30
i18n feat: Add media_name support for WhatsApp templates document files (#12462) 2025-09-18 15:25:31 +05:30
mixins chore: Default file limits for private notes and reset attachment on mode switch (#12310) 2025-08-27 11:56:07 +05:30
modules feat(ee): Setup advanced, performant message search (#12193) 2025-08-28 10:10:28 +05:30
routes feat: allow searching captain responses [CW-5631] (#12463) 2025-09-18 14:44:56 +05:30
store feat: Agent capacity policy Create/Edit pages (#12424) 2025-09-12 18:42:55 +05:30
App.vue feat: Agent language settings (#11222) 2025-09-09 14:27:36 +05:30
featureFlags.js feat: remove SAML from premium feature list (#12443) 2025-09-15 21:41:34 +05:30