iachat/app
Shivam Mishra f1f1ce644c
feat: Overview heatmap improvements (#12359)
This PR adds inbox filtering to the conversation traffic heatmap,
allowing users to analyze patterns for specific inboxes. Additionally,
it also adds a new resolution count heatmap that shows when support
teams are most active in resolving conversations, using a green color to
distinguish it from the blue conversation heatmap.

The PR also reorganizes heatmap components into a cleaner structure with
a shared `BaseHeatmapContainer` that handles common functionality like
date range selection, inbox filtering, and data fetching. This makes it
easy to add new heatmap metrics in the future - just create a wrapper
component specifying the metric type and color scheme.

<img width="1926" height="1670" alt="CleanShot 2025-10-13 at 14 01
35@2x"
src="https://github.com/user-attachments/assets/67822a34-6170-4d19-9e11-7ad4ded5c388"
/>

<img width="1964" height="1634" alt="CleanShot 2025-10-13 at 14 03
00@2x"
src="https://github.com/user-attachments/assets/e4613c08-64b8-4fa6-91d8-7510946dd75d"
/>


Unrelated change, the data seeder conversation resolution would not work
correctly, we've fixed it.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-10-13 19:15:57 +05:30
..
actions fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035) 2025-07-24 12:56:39 +04:00
assets feat: Hide installation identifier (#11722) 2025-06-17 15:45:40 -07:00
builders fix: Rendering on email without html content (#12561) 2025-10-01 13:43:05 +05:30
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
controllers feat: Add relay state for SAML SSO (#12597) 2025-10-07 20:32:29 +05:30
dashboards feat: Auto confirm user email when super admin make changes (#12418) 2025-09-23 20:14:02 +05:30
dispatchers feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
fields chore: improve plan-based feature handling with plan hierarchy (#11335) 2025-04-28 14:13:56 -07:00
finders feat: add SKIP_INCOMING_BCC_PROCESSING as internal config (#12484) 2025-09-22 17:52:56 +05:30
helpers fix: Add URL validation and rate limiting for contact avatar sync (#11979) 2025-09-10 20:08:06 +05:30
javascript feat: Overview heatmap improvements (#12359) 2025-10-13 19:15:57 +05:30
jobs feat: Open conversation when agent bot webhook fails (#12379) 2025-10-13 15:59:59 +05:30
listeners fix: incorrect first response time for reopened conversations (#12058) 2025-08-13 16:39:43 +05:30
mailboxes fix: Use .find_by instead .where().first (#12402) 2025-09-10 10:08:37 +05:30
mailers feat: Clean up email configuration for from and reply to emails (#12453) 2025-09-24 11:36:53 -07:00
models feat: Secure external credentials with database encryption (#12648) 2025-10-13 18:05:12 +05:30
policies feat: Add WhatsApp health monitoring and self-service registration completion (#12556) 2025-10-02 11:25:48 +05:30
presenters fix: Disable automations on auto-reply emails (#12101) 2025-08-05 13:17:06 +05:30
services fix: Duplicate contacts creating for Argentina numbers (#11173) 2025-10-13 11:07:07 +05:30
views perf: Contact optimisation fixes (#12016) 2025-09-25 18:59:55 +05:30
workers feat: API Endpoints to update message status (#11387) 2025-04-29 15:33:11 -07:00