iachat/enterprise/app
Tanmay Deep Sharma f4538ae2c5
fix: Enforce team boundaries to prevent cross-team assignments (#13353)
## Description

Fixes a critical bug where conversations assigned to a team could be
auto-assigned to agents outside that team when all team members were at
capacity.

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

<!-- CURSOR_SUMMARY -->
---

> [!NOTE]
> **Medium Risk**
> Changes core assignment selection for both legacy and v2 flows;
misconfiguration of `allow_auto_assign` or team membership could cause
conversations to remain unassigned.
> 
> **Overview**
> Prevents auto-assignment from crossing team boundaries by filtering
eligible agents to the conversation’s `team` members (and requiring
`team.allow_auto_assign`) in both the legacy `AutoAssignmentHandler`
path and the v2 `AutoAssignment::AssignmentService` (including the
Enterprise override).
> 
> Adds test coverage to ensure team-scoped conversations only assign to
team members, and are skipped when team auto-assign is disabled or no
team members are available; also updates the conversations controller
spec setup to include team membership.
> 
> <sup>Written by [Cursor
Bugbot](https://cursor.com/dashboard?tab=bugbot) for commit
67ed2bda0cd8ffd56c7e0253b86369dead2e6155. This will update automatically
on new commits. Configure
[here](https://cursor.com/dashboard?tab=bugbot).</sup>
<!-- /CURSOR_SUMMARY -->
2026-02-16 14:39:20 +05:30
..
builders feat: outbound voice call essentials (#12782) 2025-11-24 17:47:00 -08:00
controllers feat: Conversation workflows(EE) (#13040) 2026-01-27 11:36:20 +04:00
dispatchers/enterprise feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
drops feat: Add push/email notification support for SLA (#9140) 2024-03-29 20:27:21 +11:00
fields fix: Render all account limit fields (#13435) 2026-02-04 20:21:07 +05:30
finders/enterprise feat: Conversation API to return applied_sla and sla_events (#9174) 2024-04-01 23:30:07 +05:30
helpers fix: captain assistant image comprehension (#13390) 2026-01-28 16:07:13 -08:00
jobs fix: Captain not responding to campaign conversations (#13489) 2026-02-12 10:07:56 +05:30
listeners feat: Add support for realtime-events in copilot-threads and copilot-messages (#11557) 2025-05-22 22:25:05 -07:00
mailers/enterprise/agent_notifications chore: fix sla email notifications (#9192) 2024-04-04 21:16:49 +05:30
models fix: disable email transcript for free plans (#13509) 2026-02-11 21:21:36 +05:30
policies feat(ee): Review Notes for CSAT Reports (#13289) 2026-01-15 19:53:57 -08:00
presenters/enterprise/conversations feat: UI to show the SLA threshold in chat screen (#9146) 2024-04-04 15:46:46 +05:30
services fix: Enforce team boundaries to prevent cross-team assignments (#13353) 2026-02-16 14:39:20 +05:30
views feat: Backend - Companies API endpoint with pagination and search (#12840) 2025-11-18 14:28:56 +05:30