Pranav f4643116df feat: Run assignment every 15 minutes (#12334) ... Currently, auto-assignment runs only during conversation creation or update events. If no agents are online when new conversations arrive, those conversations remain unassigned. With this change, unassigned conversations will be automatically assigned once agents become available. The job runs every 15 minutes and uses a fair distribution threshold of 100 to prevent a large number of conversations from being assigned to a single available agent. This will be customizable later.		2025-08-29 15:10:56 -07:00
..
agents	feat: add more tools (#12116)	2025-08-08 17:57:30 +05:30
environments	chore: Improvements to codespaces (#11635)	2025-05-29 21:18:02 -06:00
initializers	feat(ee): Setup advanced, performant message search (#12193)	2025-08-28 10:10:28 +05:30
integration	feat: notion OAuth setup (#11765)	2025-06-26 19:16:06 +05:30
languages	feat: Updated public portal header design (#8089)	2023-11-08 17:56:59 -08:00
locales	feat: Add BE changes for captain pdf support for faq generation (#12113)	2025-08-27 20:31:22 +05:30
app.yml	Bump version to 4.5.2	2025-08-20 21:44:30 +02:00
application.rb	fix: switch to datadog v2 gem (#12214)	2025-08-18 21:54:27 +05:30
boot.rb	Upgrade to rails 6 💎 (#11)	2019-08-19 13:49:57 +05:30
cable.yml	fix: Redis 6 on Heroku breaks ActionCable config (#4269)	2022-03-24 19:25:07 +05:30
database.yml	perf: enable active record connection pool reaper (#10866)	2025-03-17 19:27:05 -07:00
elastic_apm.yml	chore: Support for Elastic APM (#5004)	2022-07-22 11:39:37 +02:00
environment.rb	Initial Commit	2019-08-14 15:18:44 +05:30
features.yml	feat: Add twilio content templates (#12277)	2025-08-29 16:13:25 +05:30
installation_config.yml	feat: Setup posthog analytics (#12291)	2025-08-27 09:10:06 +05:30
markdown_embeds.yml	feat: move embedding config to a yaml file (#11611)	2025-05-30 16:26:40 +05:30
newrelic.yml	fix: logic error when setting new relic logging forwarding (#8687)	2024-01-11 21:05:04 +05:30
puma.rb	chore: Fix puma configuration (#5023)	2022-07-12 12:27:33 +02:00
rds-ca-2019-root.pem	chore: add aws rds root cert for tls connection (#3812)	2022-02-01 16:01:25 +05:30
routes.rb	feat: Add agent capacity controllers (#12200)	2025-08-26 19:12:58 -07:00
schedule.yml	feat: Run assignment every 15 minutes (#12334)	2025-08-29 15:10:56 -07:00
scout_apm.yml	chore: Load only required APMs (#6497)	2023-03-01 14:31:51 +05:30
secrets.yml	Use secret_key_base from env	2019-08-15 23:08:36 +05:30
sidekiq.yml	fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035)	2025-07-24 12:56:39 +04:00
spring.rb	🚨Fix Rubocop lint errors	2019-10-20 14:17:26 +05:30
storage.yml	fix: GCS credentials dont need to be parsed as JSON (#1429)	2020-11-27 14:39:25 +05:30
vite.json	feat: Vite + vue 3 💚 (#10047)	2024-10-02 00:36:30 -07:00