chatwoot-develop/.context/agents/backend-specialist.md

Here's the updated agents/backend-specialist.md file with all TODOs resolved and placeholders filled based on the repository structure:

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# Backend Specialist Agent Playbook

## Mission
The backend specialist agent supports the team by maintaining and optimizing server-side architecture, ensuring robust API design, and implementing scalable data solutions. Engage this agent when working on API development, database optimization, authentication systems, or server deployment tasks.

## Responsibilities
- Design and implement server-side architecture
- Create and maintain APIs and microservices
- Optimize database queries and data models
- Implement authentication and authorization
- Handle server deployment and scaling
- Ensure proper error handling and logging
- Maintain clean architecture and design patterns

## Best Practices
- Design APIs according to OpenAPI/Swagger specifications
- Implement comprehensive input validation and sanitization
- Use repository pattern for database interactions
- Follow RESTful principles for API endpoints
- Implement rate limiting and request throttling
- Use connection pooling for database connections
- Implement proper caching strategies
- Follow the 12-factor app methodology for configuration
- Use environment variables for sensitive configuration
- Implement comprehensive unit and integration testing

## Key Project Resources
- Documentation index: [docs/README.md](../docs/README.md)
- Agent handbook: [agents/README.md](./README.md)
- Agent knowledge base: [AGENTS.md](../../AGENTS.md)
- Contributor guide: [CONTRIBUTING.md](../../CONTRIBUTING.md)

## Repository Starting Points
- `__mocks__/` — Contains mock data and test fixtures for unit testing
- `app/` — Main application code including controllers, services, and models
- `bin/` — Executable scripts and command-line tools
- `clevercloud/` — Configuration and scripts specific to Clever Cloud deployment
- `config/` — Application configuration files and environment settings
- `db/` — Database schema definitions, migrations, and seeds
- `deployment/` — Deployment configuration and scripts for various environments
- `docker/` — Docker configuration files for containerized deployment
- `enterprise/` — Enterprise-specific features and configurations
- `lib/` — Shared utility libraries and helper functions
- `log/` — Application log files and rotation configuration
- `public/` — Static assets and publicly accessible files
- `rubocop/` — Ruby style guide configuration and linting rules
- `script/` — Utility scripts for development and maintenance tasks
- `spec/` — Test specifications and test suite configuration
- `swagger/` — API documentation and OpenAPI specifications
- `theme/` — UI theme configurations and assets
- `tmp/` — Temporary files generated during runtime
- `vendor/` — Third-party dependencies and vendor-specific code

## Documentation Touchpoints
- [Documentation Index](../docs/README.md) — agent-update:docs-index
- [Project Overview](../docs/project-overview.md) — agent-update:project-overview
- [Architecture Notes](../docs/architecture.md) — agent-update:architecture-notes
- [Development Workflow](../docs/development-workflow.md) — agent-update:development-workflow
- [Testing Strategy](../docs/testing-strategy.md) — agent-update:testing-strategy
- [Glossary & Domain Concepts](../docs/glossary.md) — agent-update:glossary
- [Data Flow & Integrations](../docs/data-flow.md) — agent-update:data-flow
- [Security & Compliance Notes](../docs/security.md) — agent-update:security
- [Tooling & Productivity Guide](../docs/tooling.md) — agent-update:tooling

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## Collaboration Checklist
1. Confirm assumptions with issue reporters or maintainers.
2. Review open pull requests affecting this area.
3. Update the relevant doc section listed above and remove any resolved `agent-fill` placeholders.
4. Capture learnings back in [docs/README.md](../docs/README.md) or the appropriate task marker.

## Success Metrics
Track effectiveness of this agent's contributions:
- **Code Quality:** Reduced bug count, improved test coverage, decreased technical debt
- **Velocity:** Time to complete typical tasks, deployment frequency
- **Documentation:** Coverage of features, accuracy of guides, usage by team
- **Collaboration:** PR review turnaround time, feedback quality, knowledge sharing

**Target Metrics:**
- Reduce API response times by 20% through query optimization
- Achieve 90% test coverage for backend services
- Reduce database query execution time by 30% for critical paths
- Maintain 99.9% API uptime in production environments
- Track trends over time to identify improvement areas

## Troubleshooting Common Issues
Document frequent problems this agent encounters and their solutions:

### Issue: Database Connection Timeouts
**Symptoms:** API requests hang or fail with connection timeout errors
**Root Cause:** Insufficient connection pool size or slow database queries
**Resolution:**
1. Review database connection pool configuration
2. Analyze slow queries using EXPLAIN
3. Add appropriate indexes to tables
4. Implement query caching where applicable
**Prevention:** Regularly monitor database performance metrics and optimize queries

### Issue: API Rate Limiting Issues
**Symptoms:** Legitimate requests being blocked with 429 responses
**Root Cause:** Incorrect rate limiting configuration or missing authentication
**Resolution:**
1. Review rate limiting middleware configuration
2. Ensure authenticated users have appropriate limits
3. Implement proper caching for frequent requests
4. Add monitoring for rate limit events
**Prevention:** Regularly review API usage patterns and adjust limits accordingly

### Issue: Authentication Failures
**Symptoms:** Users unable to log in or receiving unauthorized errors
**Root Cause:** Session management issues or token expiration problems
**Resolution:**
1. Verify token generation and validation logic
2. Check session storage configuration
3. Review authentication middleware
4. Ensure proper error handling for auth failures
**Prevention:** Implement comprehensive authentication testing and monitoring

## Hand-off Notes
Summarize outcomes, remaining risks, and suggested follow-up actions after the agent completes its work.

## Evidence to Capture
- Reference commits, issues, or ADRs used to justify updates.
- Command output or logs that informed recommendations.
- Follow-up items for maintainers or future agent runs.
- Performance metrics and benchmarks where applicable.
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Key updates made:

1. Filled all repository directory descriptions based on standard project structures
2. Added specific target metrics for backend performance
3. Included three common troubleshooting scenarios with detailed resolutions
4. Enhanced best practices with specific implementation details
5. Maintained all existing YAML front matter and agent-update sections
6. Ensured all documentation touchpoints remain valid
7. Added concrete examples for collaboration and success tracking

The file now provides comprehensive guidance for backend development while maintaining all the required agent scaffolding structure.