- Added an api endpoint for update message status ( available only for
api inboxes )
- Moved message status management to a service.
- Handles case where read status arrive before delivered
fixes: #10314 , #9962
- Add agent bots management UI in settings with avatar upload
- Enable agent bot configuration for all inbox types
- Implement proper CRUD operations with webhook URL support
- Fix agent bots menu item visibility in settings sidebar
- Remove all CSML-related code and features
- Add migration to convert existing CSML bots to webhook bots
- Simplify agent bot model and services to focus on webhook bots
- Improve UI to differentiate between system bots and account bots
## Video
https://github.com/user-attachments/assets/3f4edbb7-b758-468c-8dd6-a9537b983f7d
---------
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
* feat: baileys provider and placeholder for link device modal
* chore: drop qrcode.vue in favor of just img tag
* chore: update modal props
* feat: setup channel provider connection
* chore: update .env.example with Baileys API default configuration
* feat: add support for Baileys provider in WhatsApp events processing
* chore: rename Baileys API default host variable to DEFAULT_BAILEYS_URL
* feat: add setup and disconnect methods for Baileys channel provider in inboxes controller that will be implemented
* feat: add CHANNEL_CONNECTION_UPDATE event and include it in broadcast data preparation
* refactor: simplify channel retrieval logic in WhatsappEventsJob
* refactor: revert CHANNEL_UPDATE_EVENTS constant from ActionCableBroadcastJob
* feat: add 'baileys' as a provider option in Whatsapp channel model
* feat: add provider_connection field to Whatsapp channel model and migration
* refactor: remove unnecessary CHANNEL_CONNECTION_UPDATE event type
* feat: implement channel provider connection with baileys API
* feat: add inbox association to Whatsapp channel model and update webhook URL handling
* feat: enhance Baileys service to handle webhook multiple event types
* refactor: simplify webhook verification logic in Baileys service
* feat: add setup channel provider call, and refactor some logic
* chore: adapt logic to new API
* refactor: fix typo
* refactor: fix import
* refactor: fix typo
* chore: add fixme comment about race condition
* fix: remove double disconnect call
* feat: implement message processing for incoming WhatsApp messages
* refactor: streamline message type determination and improve readability
* chore: increase cache key granularity
provider connection info might be updated multiple times within 1 second, so updates might be lost due to cache key not being updated. changing cache key to milliseconds solves this
* feat: add `is-loading` to buttons
* feat: update send_message method to use 'to' parameter and improve error handling
* refactor: simplify test setup and update API key in specs
* chore: add setup and disconnect channel provider specs
* test: fix spec after increase cache key granularity
* feat: handle reconnecting state on modal
* style: centered error text
* feat: advanced options on create inbox
* feat: handle new reconnecting on backend
* refactor: update inbox controller specs and leave a FIXME note
* test: add specs for Whatsapp::IncomingMessageBaileysService
* feat: add baileys configuration page
* feat: link device button when disconnected on conversation
* chore: refactor .env.example
* feat: add TODO for unimplemented methods in IncomingMessageBaileysService
* fix: correct method name and update environment variable references in WhatsappBaileysService
* refactor: simplify channel lookup by removing redundant method and handling phone number check directly
* chore: add TODO for unimplemented event processing methods in IncomingMessageBaileysService
* fix: update environment variable references in WhatsappBaileysService tests
* chore(webhook): add pt-BR translations
* chore: add pt-br translations
* chore: inboxname component margin
* refactor: inboxname computed prop
* feat: enhance WhatsApp provider connection handling and message processing
* test: inbox controller
* chore: improve baileys connection and messages handling
* test: incoming message service baileys
* refactor: update provider config validation and improve test setup for WhatsApp Baileys service
* fix: ensure only text messages are sent and update message source ID
* fix: create message
* fix: only update message on success
* test: fix broken specs
* chore: raise error on unsupported message content type
* feat: hide provider connection data from non-admins
* fix: update advanced options
* chore: move class definition
* fix: issue with send_message not returning id
---------
Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
* chore: exclude inbox_id from webhook update parameters
* feat: display inbox label in webhook settings
* feat: add inbox selection to webhook form
* feat: prevent updating inbox_id in webhook update
* feat: integrate MultiselectDropdown for inbox selection in webhook form
* feat: add inbox matching logic to webhook event delivery
* feat: remove unused inbox input placeholder from webhook form
* fix: MultiselectDropdown component submiting form
* feat: refine webhook parameters for create and update actions
* feat: disable URL input field when editing webhook
* chore: remove unnecessary parentheses
* chore: update webhook controller spec to ignore inbox_id and url updates
* fix: clean up JSON formatting
* fix: standardize inbox_id to inboxId in WebhookForm component
* refactor: replace LabelItem with InboxName component in WebhookRow
* chore: enhance MultiselectDropdown with button variant prop and update styling in WebhookForm
* chore: simplify MultiselectDropdown wrapper in WebhookForm component
* chore: update selectedInbox initialization to null and reorder form fields
* refactor: simplify InboxName
* chore: add dark variant styling for buttons in SCSS
* test: add inbox filtering for webhook event triggers in WebhookListener
* test: refactor webhook controller spec to use a variable for URL and improve update expectations
* feat(webhook): all inboxes option
* chore: remove dark variant styling for buttons in SCSS
* fix: bad interaction multiselectdropdown inside label
* chore: invert if
* chore: rename to assignedInbox and drop inboxId
* refactor(WebhookForm): restore div separating fields from buttons
* test: improve description
---------
Co-authored-by: gabrieljablonski <contact@gabrieljablonski.com>
* feat(migration): add name column to webhook table
* feat(webhooks): add name parameter to webhook params
* feat(webhooks): add example webhook name constant and input field to form
* fix(webhooks): add webhook name label and placeholder to multiple locales in the form
* feat(webhooks): display webhook name in the UI and include it in the API response
* Revert 'fix(webhooks): add webhook name label and placeholder to multiple locales in the form'
This reverts commit e547778a1c038c934e22ceb25935f541cb09e2cd.
* test(webhooks): add tests for creating and updating webhooks with name attribute
* chore(webhooks): add name property to webhook definitions in Swagger documentation
* chore(webhooks): remove unnecessary input touch event for webhook name field
* chore(webhooks): apply review changes requested
* chore(webhooks): revert auto lint changes in commit 18ec4cafeb72fd385b70f65f1873d7cfb65216a6
- Removes the portal_members table and all associated records
- Updates policies to use custom roles with knowledge_base_manage
permission
- Updates controllers, models, and views to work without portal
membership
- Adds tests for the new permission model
## Description
Add account delete option in the user account settings.
Fixes#1555
## Type of change
- [ ] New feature (non-breaking change which adds functionality)


## Checklist:
- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my own code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Sojan Jose <sojan.official@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
There are attachments with over 1000 attachments (unusual) in
production, and some of them timeout. This PR would limit the number of
attachments to 100 (which is sufficient for viewing the files in the
gallery, pagination on the UI can be added later).
Fixes https://linear.app/chatwoot/issue/CW-3417/oauth-20-authentication
We are planning to publish the Chatwoot app in the Linear [integration
list](https://linear.app/docs/integration-directory). While we currently
use token-based authentication, Linear recommends OAuth2 authentication.
This PR implements OAuth2 support.
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
https://github.com/chatwoot/chatwoot/pull/10888 introduced a bug in the
conversation editor since we were using the templates , email and phone
number payloads in contactable inboxes . temporary fix for this, we need
to rework this fix.
# Pull Request Template
## Description
This addresses #10842. It exposes `additional_attributes` in the
conversations search endpoint, uses it in
`SearchResultConversationsList` to pass
`conversation.additional_attributes?.mail_subject` down to
`SearchResultConversationItem`, which in turn displays it.
Fixes#10842
## Type of change
Please delete options that are not relevant.
- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update
## How Has This Been Tested?
I have tested this locally by searching for conversations. See this
screenshot where I searched for "noreply":

I would love to add automated tests but I’m not sure how to do that.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
- Fixed Firecrawl webhook payloads to ensure proper data handling and
delivery.
- Removed unused Robin AI code to improve codebase cleanliness and
maintainability.
- Implement authentication for the Firecrawl endpoint to improve
security. A key is generated to secure the webhook URLs from FireCrawl.
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
This PR resolves the issue with updating the profile picture in the profile settings.
**Cause of issue**
The issue can be reproduced with the old `ProfileAvatar.vue` component.
While the exact reason is unclear, it seems related to cases where the
file might be `null`.
**Solution**
Replaced the old `ProfileAvatar.vue` with `Avatar.vue` and tested it. It
works fine. I’ve attached a loom video below.
Fixes https://linear.app/chatwoot/issue/CW-3768/profile-picture-bug
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
This PR allows migration of legacy GMail inbox users to new OAuth based
inbox
## How to test?
1. Create an inbox from the seed data and set it's IMAP address to
`imap.gmail.com` from the UI
2. Open `rails console` and run the following
```
inbox = Inbox.find(100) # use your inbox id here
channel = inbox.channel
channel.update(email: 'hello@chatwoot.com')
channel.prompt_reauthorization!
```
3. This will show the prompt on the UI. Once you click on Reauthorize,
it should open Google Auth. Reauthroize with the same email address as
used in the inbox and it should start working as usual
### Setting up ENV
```sh
GOOGLE_OAUTH_CLIENT_ID=<some-hash>.apps.googleusercontent.com
GOOGLE_OAUTH_CLIENT_SECRET=<client-secret>
GOOGLE_OAUTH_CALLBACK_URL="http://localhost:3000/omniauth/google_oauth2/callback"
```
In admin settings, this Pr will add the UI for managing custom roles (
ref: https://github.com/chatwoot/chatwoot/pull/9995 ). It also handles
the routing logic changes to accommodate fine-tuned permissions.
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
The `before_type_cast` method sometimes returns a string for
`message_type`, creating inconsistencies in different payloads. This
pull request will remove all `before_type_cast` usage and replace it
with `to_i` methods.
Remove the `user.permissions` field and resolve the permissions directly
from the accounts array in the user. This change ensures that the cache
or previous values from the last active account don't affect the
permissions.
In this PR:
- Remove user.permissions usage, replace it with getUserPermissions
method.
- Remove json.permissions from user.json.jbuilder
This API change sets the foundation for an upcoming frontend update, transitioning from a role-based model to a permission-based model. This new approach will determine eligibility for various actions and UI elements based on specific permissions rather than roles, enhancing flexibility and security in user access management.
This PR adds the following changes
1. Add `Imap::GoogleFetchEmailService` and
`Google::RefreshOauthTokenService`. The
`Google::RefreshOauthTokenService` uses
`OmniAuth::Strategies::GoogleOauth2` which is already added as a packge
2. Update `Inboxes::FetchImapEmailsJob` to handle Google inboxes
3. Add SMTP settings for Google in `ConversationReplyMailerHelper` to
allow sending emails
## Preview
#### Incoming emails

#### Outgoing email

---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This PR adds a cleaner re-authorization flow to Microsoft. This PR has
the following changes
1. Use `reauthorization_required` value for Microsoft Channel
2. Refactor `InboxReconnectionRequired` to reuse the `banner` component
3. Refactor `microsoft/Reauthorize.vue` to reuse
`InboxReconnectionRequired` component
4. Update `reauthorizable.rb` to update cache keys if the model has an
inbox
5. Update `microsoft/callbacks_controller.rb` to handle the
reauthorization case with a redirect to the inbox settings page if the
inbox already exists at the time of authorization.
## How Has This Been Tested?
- [x] Local Instance
- [ ] Staging Instance
- [x] Unit tests
## Pending Tasks
- [ ] ~Success Toast~ will do this in a follow-up PR with the screen
## Demo
The following video shows the whole process of creation and
re-authorization of the Microsoft channel
https://www.loom.com/share/e5cd9bd4439c4741b0dcfe66d67f88b3?sid=100f3642-43e4-46b3-8123-88a5dd9d8509
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
* refactor: use has_email instead of email
* feat: remove usage of details directly in forms
* test: update payload
* test: fix transcript test
* refactor: use computed hasEmail
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.
---------
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.
Fixes: #6866