Muhsin Keloth
eb972684b3
feat: Show notification last active time instead of created time ( #8724 )
2024-01-18 09:41:53 +05:30
Sojan Jose
376de685fb
chore: Adds API for agent bot avatar upload ( #8533 )
...
Adds API for agent bot avatar upload
- accounts/agent_bot
- platform/agent_bot
2023-12-11 19:02:11 -08:00
Pranav Raj S
890515edfd
feat(perf): Cache labels on the conversation model ( #8527 )
2023-12-11 18:27:55 -08:00
Sivin Varghese
27239ae14a
feat: Adds API for retry messages in conversation ( #8518 )
2023-12-11 09:33:39 +05:30
Muhsin Keloth
76711d95ff
chore: Change primary actor to Conversation for all the notification types. ( #8435 )
2023-12-06 10:43:09 +05:30
Sojan Jose
f23e33c1a9
perf: Remove unwanted conversation count query ( #8372 )
2023-11-17 16:40:40 -08:00
Shivam Mishra
b411b6ca21
feat: remove feature flag checks for message reply to ( #8352 )
2023-11-15 13:05:58 +05:30
Pranav Raj S
d1cbc56d67
chore: Update widget config API to migrate the widget ( #8303 )
...
- Update the keys in the widget config API to support loading the widget separately from the Rails App.
2023-11-06 15:27:29 -08:00
Pranav Raj S
6c4b92f7f6
fix: Revert the changes for SyncCustomFilterCountJob ( #8238 )
2023-10-27 10:45:48 -07:00
Shivam Mishra
d94108bf3f
feat: show ReplyTo in widget UI ( #8094 )
...
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-27 13:35:02 +05:30
Sivin Varghese
35a9acf099
feat: Adds the ability to set an emoji for help center category ( #8111 )
2023-10-20 13:52:30 +05:30
Sivin Varghese
b6ba0f343e
feat: Reverse the contact merge ( #8057 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-10 08:20:48 +05:30
Sojan Jose
826d9ec5a7
chore: Refactor Response Bot Data Schema ( #8011 )
...
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log
- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
2023-10-01 19:31:38 -07:00
Pranav Raj S
12a64f1b10
chore: Add an API to find the contacts using contact inbox sourceId ( #8012 )
...
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
2023-09-28 15:26:28 -07:00
Sojan Jose
178bc80b25
fix: Update email alerts for Slack integration ( #7739 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-08-17 11:46:37 -07:00
Pranav Raj S
ebefb2e201
fix: Consider the emails where in-reply-to header has multiple values ( #7715 )
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- Return the first message id for now to avoid the errors and subsequently missing the message.
- Use .last instead of .first to avoid expensive query.
- Fix array response in response bot.
Fixes: https://linear.app/chatwoot/issue/CW-2358/activerecordstatementinvalid-pgdatatypemismatch-error-argument-of-and
2023-08-11 17:53:57 -07:00
Pranav Raj S
bafff90f18
chore: Add account_id scope for conversation.messages ( #7707 )
2023-08-10 23:02:53 -07:00
Pranav Raj S
1a06bfd69c
fix: Force account_id in message filters ( #7705 )
2023-08-10 21:58:25 -07:00
Pranav Raj S
1cac2e86c3
fix: Limit count query to return only 10 values ( #7704 )
2023-08-10 19:30:02 -07:00
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel ( #7637 )
2023-07-28 14:50:30 -07:00
Sojan Jose
4d8ba0148c
fix: Use Display name for campaigns ( #7631 )
...
fixes : #4299
2023-07-27 17:58:19 +03:00
Jordan Brough
a7bc855486
refactor: Remove deprecated "belongs_to" relationships in Message ( #7434 )
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- Remove the deprecated columns in message model
2023-07-27 11:41:34 +03:00
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources ( #7518 )
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This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.
The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.
Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] ( #7345 )
2023-07-04 20:46:01 +05:30
Pranav Raj S
93daaea19b
feat: Add a sort option for conversations waiting for a reply from an agent ( #7364 )
2023-06-21 13:20:39 -07:00
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis ( #7164 )
2023-06-19 16:10:03 +05:30
Shivam Mishra
e8a27bea4b
feat: Add APIs for limit check in accounts ( #7242 )
2023-06-15 20:11:40 -07:00
Shivam Mishra
cac9fe1880
Revert "feat(perf): update query to reduce N+1 impact [CW-1926] ( #7228 )" ( #7271 )
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This reverts commit f28533bc47
2023-06-15 16:23:56 +05:30
Muhsin Keloth
6eb4fa41ff
feat: Add sender details and message create date in the attachment API ( #7308 )
2023-06-14 17:29:13 +05:30
Pranav Raj S
39eaed7766
fix: Cannot read properties of undefined (reading 'always_play_audio_alert') ( #7260 )
2023-06-06 15:16:25 -07:00
Sojan Jose
117d5301b4
chore: API documentation updates for CSAT surveys ( #7255 )
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- Expose conversation uuid in APIs
- swagger documentation for cast survey update via public/message/update endpoints
- swagger documentation for survey/responses/conversation_uuid endpoint
Fixes : #6328
2023-06-05 21:14:01 +05:30
Shivam Mishra
f28533bc47
feat(perf): update query to reduce N+1 impact [CW-1926] ( #7228 )
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* feat: update query to reduce N+1 impact
* feat: remove channel eager loading
fixes the error: ActiveRecord::EagerLoadPolymorphicError Exception: Cannot eagerly load the polymorphic association :channel
* test: fix search test
* chore: revert change
2023-06-02 11:11:55 +05:30
Shivam Mishra
958c0d7946
feat(perf): improve performance of conversation filter API [CW-1605] ( #7120 )
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* feat(perf): don't use count
* feat(perf): include messages in the conversation query
* feat: include contact inboxes
* refactor: use blank?
2023-05-22 16:03:11 +05:30
Shivam Mishra
f2f33038f2
fix: Make category non-mandatory ( #7117 )
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Creating articles in a new help center without categories throws an error. This PR fixes that.
2023-05-18 18:42:28 +05:30
Muhsin Keloth
2c3160cfee
feat: API to list all attachments for a conversation ( #7059 )
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Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
2023-05-12 15:48:06 +05:30
Muhsin Keloth
59433d9d3c
feat: Adds the ability to sort conversations ( #6853 )
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* Add sort filter
* Change UI
* Change filter
* Complete sort by filters
* Style fixes
* Fix default sort
* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
* Update app/javascript/dashboard/components/ChatList.vue
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
* Added translation
* Added review fixes
* Add more updates
* Code cleanups
* Update last_activity_at on message received event
* Cleans up the design for chatlist and icons
* Fix sort
* Remove inline styles
* Add tag along with the title
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-05-05 17:08:32 -07:00
Tejaswini Chile
847d7ea082
feat: Add support to uncategorized articles ( #6912 )
2023-05-02 15:35:26 +05:30
Shivam Mishra
0874aeee2d
feat: priority UI ( #6966 )
2023-04-24 19:00:08 +05:30
Tejaswini Chile
e3193dcabc
feat: Link help center portal to an Inbox ( #6903 )
2023-04-24 12:49:52 +05:30
Shivam Mishra
17ff1f11a7
feat: better download for conversation traffic heatmap ( #6755 )
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* feat: genearte report in a grid
* refactor: update API usage
* refactor: separate generate method
* refactor: abstract transform_data
* feat: annotate with comments
* feat: add explicit timezone
* feat: download data only in user timezone
* fix: dates included in heatmap
2023-04-11 09:40:54 +05:30
Pranav Raj S
91dc7733b0
feat: Use inbox image as avatar for the bot ( #6859 )
2023-04-07 13:25:18 -07:00
Pranav Raj S
ebd5fbef17
chore: Use feature_flags attribute instead of settings_flags ( #6820 )
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* chore: Use feature_flag instead of settings_flag
* Remove unnecessary changes
2023-04-04 09:56:58 -07:00
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] ( #6710 )
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* feat: allow caching of labels in the account scope
* feat: send cache keys in account json response
* feat: kickstart web worker
* feat: setup basic architecture for workers
* feat: install idb
* feat: add datamanger
* fix: typos
* refactor: rename method
* feat: make init db a manual step
* refactor: separate accountIdFromRoute
* feat: cache enabled API client
* feat: enable caching for inboxes and labels
* feat: enable cache for team
* feat: manage exceptions for team
* feat: add team to data manager
* feat: add a generic listener
* refactor: send only cache keys
* refactor: separate validate method
* feat: add listeners
* feat: add event for revalidate
* feat: add cache keys endpoint
* refactor: fetch cache keys instead of full account data
* fix: key pattern
* feat: don't fetch account for cache_keys
* fix: cache key base class
* refactor: cache keys helper
* feat: add helper
* fix: cache-key update logic
* feat: delete indexeddb on logout
* feat: remove worker.js
* refactor: move data-manager
* refactor: name of file
* feat: add test for DataManager
* refactor: add fake idb to jest setup
* test: cache keys helper
* test: cache keys helper
* test: cache_keys in accounts controller
* refactor: remove cache_keys context
* feat: add policy for cache-keys
2023-03-27 12:16:25 +05:30
Shivam Mishra
e5134c9ef5
[CW-53] feat: allow downloading heatmap report ( #6683 )
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* feat: add control header slot
* feat: add download API call
* feat: add conversation traffic template
* feat: allow downloading heatmap content
* feat: wire up download
* fix: grid layout for mobile
* chore: revert formatting
* revert: en.yml file
* feat: add conversation traffic text
* feat: disable rule for map block
* test: conversation traffic
* fix: timezone offset
* feat: download report in UTC
* feat: add UTC warning
* chore: revert formatting
* feat: add traffic text
* chore: fix whitespace change
2023-03-20 15:46:29 +05:30
Tejaswini Chile
8f4d4798c2
feat: Backend changes for article and categories ordering ( #6655 )
2023-03-13 17:39:07 +05:30
Nithin David Thomas
88ed028a06
feat: Revamps search to use new search API's ( #6582 )
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* feat: Revamps search to use new search API's
* Fixes search result spacing
* Fixes message result
* Fixes issue with empty search results
* Remove console errors
* Remove console errors
* Fix console errors, canned responses
* Fixes message rendering on results
* Highlights search term
* Fixes html rendering for emails
* FIxes email rendering issues
* Removes extra spaces and line breaks
---------
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-03-03 20:58:21 +05:30
Pranav Raj S
9e8eb293e9
fix: Allow integration apps to be listed by an agent ( #6587 )
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* fix: Allow integration apps to be listed by an agent
* Fix rubocop
2023-03-02 13:02:21 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search ( #6564 )
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- Adding new API endpoints for search
- Migrations to add appropriate indexes
2023-02-28 22:00:36 +05:30
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants ( #6462 )
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Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-02-15 16:33:31 -08:00
Sojan Jose
f0fbaacaf7
chore: Switch to csv-safe gem to avoid csv injection ( #6444 )
2023-02-13 13:38:36 -08:00
Fayaz Ahmed
8ac1cab27e
feat: Show contact created date in contact panel ( #6364 )
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* feat: Show contact created date in contact panel
* Add created at in Contacts table
* Moves created at info as tooltip
---------
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2023-02-04 10:40:23 +05:30
Sivin Varghese
9782f71bdf
feat: Shows the last activity, created at timestamp in the same row ( #6267 )
2023-01-23 21:50:16 +05:30
Pranav Raj S
f6a56edf86
feat: Add the UI flow for Microsoft Oauth ( #6243 )
2023-01-17 17:48:14 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel ( #6227 )
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- Adds the backend APIs required for Microsoft Email Channels
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-17 02:39:05 +05:30
Pranav Raj S
2dfe38ae4d
chore: Cleanup feature flags ( #6096 )
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- Add more feature flags for CRM, auto_resolution, and reports
- Add a SuperAdmin link in the sidebar if the user is a super-admin
- SuperAdmin could view all the features on an account irrespective of whether the feature is enabled.
2022-12-19 22:38:30 +05:30
Pranav Raj S
aaacf9d4d2
feat: Allow users to disable marking offline automatically ( #6079 )
...
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-12-16 11:59:27 -08:00
Tejaswini Chile
3083f74d45
fix: Update inbox json, removing password ( #5981 )
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- Filter restricted inbox attributes in APIs for agents
Fixes chatwoot/product#668
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-11-30 13:04:46 +03:00
Nithin David Thomas
85b52a1d3f
feat: Add a view for unattended conversations ( #5890 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-29 08:18:00 -08:00
Clairton Rodrigo Heinzen
edcbd53425
feat: Read/Delivery status for Whatsapp Cloud API ( #5157 )
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Process field statuses received in webhook WhatsApp cloud API
ref: #1021
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-11-29 15:51:37 +03:00
Sojan Jose
b05d06a28a
feat: Ability to lock to single conversation ( #5881 )
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Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.
demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef
fixes : #4975
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-11-25 13:01:04 +03:00
Sojan Jose
606fc9046a
feat: Allow users to mark a conversation as unread ( #5924 )
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Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3
fixes : #5552
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-24 10:55:45 +03:00
Pranav Raj S
66044a0dc3
feat: Show last non-activity messages in the chat list ( #5864 )
2022-11-16 15:43:55 -08:00
Tejaswini Chile
782165478b
fix: Update article count in portal admin dashboard ( #5647 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-21 13:43:15 -07:00
Pranav Raj S
95cc55d043
fix: Update pagination logic in the help center ( #5693 )
2022-10-20 20:05:17 -07:00
Tejaswini Chile
a274a1702a
chore: Macros enhancement ( #5609 )
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- Fixed send_attachment and send_email_transcript
- Fixed duplicate activity messages
- Fixed Order of execution
Fixes : #5584
2022-10-20 19:41:48 -07:00
Muhsin Keloth
706ab872f3
fix: Disable name in pre-chat form if the name is already provided in setUser ( #5466 )
2022-10-17 20:59:17 +05:30
Geophilus Durairaj
bd445216e9
fix: DEPRECATION WARNING: Rendering actions with '.' in the name is deprecated ( #5560 )
...
fixes the warning: Rendering actions with '.' in the name is deprecated
2022-10-05 17:24:34 -07:00
Tejaswini Chile
336c09e072
fix: Add all articles count to article API ( #5497 )
2022-09-27 12:35:53 -07:00
Pranav Raj S
cc4ef14faa
chore: Fix link generation logic in help-center ( #5470 )
2022-09-20 18:23:28 -07:00
Pranav Raj S
1761100c77
chore: Remove static URLs from the documentation ( #5461 )
2022-09-19 21:52:01 -07:00
Muhsin Keloth
b71291619c
feat: Adds the ability to edit article ( #5232 )
2022-08-16 17:55:34 +05:30
Muhsin Keloth
20f3568583
feat: Portals store integration ( #5185 )
2022-08-08 15:47:32 +05:30
Pranav Raj S
e0cebfaa1a
chore: Allow super admin to suspend an account ( #5174 )
2022-08-03 11:40:03 +05:30
Tejaswini Chile
4152883f38
chore: Add missing locale info in portal API ( #5177 )
2022-08-03 10:33:48 +05:30
Muhsin Keloth
5735a8e377
feat: Articles store integration ( #5133 )
2022-08-02 17:14:10 +05:30
Tejaswini Chile
596b611fc0
fix: search with status and author ( #5152 )
2022-08-02 15:28:27 +05:30
Tejaswini Chile
41df70fb96
chore: Add articles metadata ( #5125 )
2022-07-28 13:59:16 +05:30
Tejaswini Chile
f6891aebbb
fix: Set account default language in account API ( #5086 )
2022-07-26 22:42:20 +05:30
Tejaswini Chile
5727928600
fix: help center clearing minor bugs ( #5075 )
2022-07-22 15:01:07 +05:30
Pranav Raj S
7fc0d166e8
feat: Allow SaaS users to manage subscription within the dashboard ( #5059 )
2022-07-19 19:04:17 +05:30
Tejaswini Chile
0cee42a9f9
feat: Macros CRUD api ( #5047 )
2022-07-19 17:37:00 +05:30
Pranav Raj S
1dc7ce526e
chore: Add ee helper, custom_attributes to account ( #5058 )
2022-07-19 00:33:06 +05:30
giquieu
827f977a37
feat: Update API for contact avatar ( #4719 )
...
Added the ability to update the contact's avatar via API and Dashboard.
- Contact create and update APIs can now accept avatar attachment parameters [form data].
- Contact create and update endpoints can now accept the avatar_url parameter.[json]
- API endpoint to remove a contact avatar.
- Updated Contact create/edit UI components with avatar support
Fixes : #3428
2022-07-12 10:03:16 +02:00
Tejaswini Chile
23ac1c0334
feat: Added portal logo and the updated the JSON ( #4996 )
2022-07-11 12:43:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services ( #4242 )
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This allows sending and receiving from multiple phone numbers using Twilio messaging services
Fixes : #4204
2022-07-08 18:20:07 +05:30
Tejaswini Chile
fdf449dc87
Feat: Article public apis ( #4955 )
2022-07-08 17:24:38 +05:30
Simon
91d9584fcb
feat: show HMAC and enforcement for identity validation for API inbox ( #4807 )
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Display HMAC token in Settings of Inbox API and enable enforcement option. I have also adjusted the copy so that it can apply to all inbox types.
Fixes : #4804
2022-07-06 21:47:39 +02:00
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API ( #4938 )
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Ability to configure Whatsapp Cloud API Inboxes
fixes : #4712
2022-07-06 21:45:03 +02:00
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article ( #4912 )
2022-07-04 20:29:44 +05:30
Pranav Raj S
3f6862e04d
chore: Display API key in the configuration for WhatsApp Channel ( #4944 )
2022-06-29 11:52:55 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories ( #4879 )
2022-06-28 11:23:20 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API ( #4913 )
2022-06-23 19:17:46 +05:30
Sojan Jose
f71980bd95
chore: Enhance contact merge action for identified users ( #4886 )
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- Discard conflicting keys
- Do not merge if there is already an identified contact
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-23 15:48:56 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes ( #4672 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 20:18:38 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles ( #4777 )
...
Fixes : #4802
2022-06-13 15:56:49 +05:30
Pranav Raj S
3f3ee6c34a
chore: Add support for message_templates in API inbox ( #4835 )
2022-06-10 18:40:29 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI ( #4711 )
...
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context ( #4761 )
2022-06-01 11:13:10 +05:30
Pranav Raj S
52fad886b8
feat: Add business hours in downloadable reports ( #4674 )
...
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
2022-05-27 09:26:59 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API ( #4722 )
2022-05-23 19:24:07 +05:30
