Commit Graph

1118 Commits

Author SHA1 Message Date
Sojan Jose
b61ad6e41a
feat: Add APIs to manage custom roles in Chatwoot (#9995)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-08-23 17:18:28 +05:30
Muhsin Keloth
eb6de74269
fix: OpenAPI label suggestion response payload (#10008) 2024-08-22 15:32:33 +05:30
Muhsin Keloth
429d281501
fix: Handle OpenAI API errors (#9560) 2024-08-22 10:24:13 +05:30
Muhsin Keloth
6571baf211
fix: Delete attachments when removing them from Instagram in real-time (#9996) 2024-08-21 20:10:31 +05:30
Pranav
77b718c22c
fix: Remove user.permissions, resolve it from accounts (#9990)
Remove the `user.permissions` field and resolve the permissions directly
from the accounts array in the user. This change ensures that the cache
or previous values from the last active account don't affect the
permissions.

In this PR: 
- Remove user.permissions usage, replace it with getUserPermissions
method.
- Remove json.permissions from user.json.jbuilder
2024-08-21 11:36:26 +05:30
Shivam Mishra
6e12ba04ab fix: last_activity_at is nil when conv is created (#9934)
The payload does not include last_activity_at when the conversation is created. Because of this the frontend is not able to sort the conversations when appending this. Another problem is that the last_activity_at is not always present, it is added only when a message is created, and it updates it. So this can be nil when the conversation is created, so we fallback to created_at only at the presentation layer
2024-08-12 15:15:49 +05:30
Sojan Jose
cb4ad28a13
chore: Auto resolution job for captain (#9898)
- Add a conversation auto-resolution job for the captain integration
2024-08-06 16:15:11 -07:00
Pranav
8696a4c135
chore: Use installation config URL for captain app URL (#9874)
Use `InstallationConfig.where(name: 'CAPTAIN_APP_URL')` instead of
`ENV.fetch('CAPTAIN_APP_URL', '')`
2024-08-02 13:17:55 +05:30
Sojan Jose
829bb842fd
feat: Generate SSO URL in Chatwoot, move Captain to primary tab (#9871)
- Generate SSO URL in Chatwoot, move Captain to the primary tab

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-08-01 19:22:34 -07:00
Muhsin Keloth
3edc636b76
fix: Instagram outgoing attachments (#9863)
Fixes
https://linear.app/chatwoot/issue/CW-3497/instagram-outgoing-attachments-are-not-rendering

It seems like Instagram outgoing attachment rendering has been broken
for a long time. We couldn't identify the issue because the check below
only inspects Instagram mentions.
```
metadata[:data_url] = metadata[:thumb_url] = external_url if message.instagram_story_mention?
```
We recently worked on adding the [Instagram CDN URL for
attachments.](https://github.com/chatwoot/chatwoot/pull/9287)

After that, it started using external URLs as attachment data URLs for
both outgoing and incoming attachments. The rendering broken for all the
outgoing attachments since there were no external URLs, making the data
URL empty. Adding an incoming message check will solve the issue.

---------

Co-authored-by: Sojan <sojan@pepalo.com>
2024-07-31 23:00:01 -07:00
Sojan Jose
0331815cc5
feat: Integration with Captain (alpha) (#9834)
- Integration with captain (alpha)

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-07-25 14:24:04 -07:00
Sojan Jose
8e2b329202
feat: Render instagram reels in Chatwoot (#9829)
- Previously we were ignoring the reels shared over Instagram messages.
This PR will render the reels with in Chatwoot.

followup : we need to render reels in a better interface so that it is
clearly denoted to the user that its an Instagram reel
2024-07-24 12:58:12 -07:00
Pranav
39d20b197d
chore: Update the integration icons, logic for enabled/active attributes for the integration (#9828)
This PR would update the logos for the integrations (also add the dark mode variants to be used in the future) and updates the logic for enabled / active attributes in the apps.
2024-07-23 17:45:53 -07:00
Sojan Jose
46621b0983
chore: Add permissions to auth data (#9695)
This API change sets the foundation for an upcoming frontend update, transitioning from a role-based model to a permission-based model. This new approach will determine eligibility for various actions and UI elements based on specific permissions rather than roles, enhancing flexibility and security in user access management.
2024-06-28 12:52:48 -07:00
Clairton Rodrigo Heinzen
96f4f50d2d
feat: Add the ability to un-assign teams using automation (#9668)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-06-26 12:40:36 -07:00
Pranav
ee2844877c
fix: Add catch for additional webpush errors (#9662)
Webpush gem throws errors such as `WebPush::ExpiredSubscription`,
`WebPush::InvalidSubscription`, `WebPush::Unauthorized`. We handled only
ExpiredSubscription.

If the SDK threw any other errors, it would pause sending the
notification to all other devices for that user. This change would
update the logic to remove the expired subscription and handle the rest
of the errors gracefully.

Fixes
https://linear.app/chatwoot/issue/CW-3399/webpushinvalidsubscription-host-fcmgoogleapiscom-nethttpnotfound-404
2024-06-21 14:58:36 -07:00
Muhsin Keloth
9046730206
feat: FCM HTTP v1 API changes (#9629)
Fixes https://linear.app/chatwoot/issue/CW-3210/legacy-firebase-changes
2024-06-18 10:38:06 +05:30
Sojan Jose
7968e98529
chore: Stop processing auto-response emails (#9606)
Stop processing auto-response emails
https://www.notion.so/chatwoot/Avoid-Auto-Replies-sorcerer-s-apprentice-mode-55ffb09efbd7451994f1ff852de4c168?pvs=4
2024-06-13 14:19:11 -07:00
Shivam Mishra
650fee58a6
feat: add Google Email fetch and OAuth token refresh service (#9603)
This PR adds the following changes

1. Add `Imap::GoogleFetchEmailService` and
`Google::RefreshOauthTokenService`. The
`Google::RefreshOauthTokenService` uses
`OmniAuth::Strategies::GoogleOauth2` which is already added as a packge
2. Update `Inboxes::FetchImapEmailsJob` to handle Google inboxes
3. Add SMTP settings for Google in `ConversationReplyMailerHelper` to
allow sending emails


## Preview

#### Incoming emails

![CleanShot 2024-06-06 at 17 17
22@2x](https://github.com/chatwoot/chatwoot/assets/18097732/9d7d70d1-68e3-4c16-b1ca-e5a2e6f890e8)

#### Outgoing email

![CleanShot 2024-06-06 at 17 18
05@2x](https://github.com/chatwoot/chatwoot/assets/18097732/1b4abf0e-e311-493e-bdc8-386886afbb25)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-06-11 14:22:03 +05:30
Shivam Mishra
da4b75a3af
feat: add Google login flow and inbox creation (#9580)
This PR adds the following changes

1. Refactor `microsoft/callbacks_controller` to move common logic to
`oauth_callback_controller`, most of the logic is re-used for Google
2. Add UI components, `googleClient` and I18n entries for Google login
3. Add Google callback and inbox creation
4. Add a `joinUrl` utility along with specs (need to move it to utils)
5. Add `GoogleConcern`, `Google::AuthorizationsController` and
`Google::CallbacksController`

> Note: The UI is hidden for now, so we can merge this without any
hiccups, to enable it just revert the commit `05c18de`

### Preview


https://github.com/chatwoot/chatwoot/assets/18097732/1606d150-4561-49dc-838d-e0b00fe49ce3

### Linear Tickers

[CW-3370](https://linear.app/chatwoot/issue/CW-3370)
[CW-3371](https://linear.app/chatwoot/issue/CW-3371)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-06-07 16:37:46 +05:30
Pranav
576c58419c
fix: Use message sender ID in the analytics for first response time (#9605)
`conversation.assignee_id` was taken into consideration for first
response time calculation. There was one flaw in this approach. A lot of
customer support agents respond to the conversation first before
assigning it to themselves. This makes the analytics broken.

To fix this, we will take the message sender instead of assignee in
calculations, which should solve the issue with metric.

Fixes
https://linear.app/chatwoot/issue/CW-3375/first-response-reporting-events-use-assignee-id-instead-of-agent-who
2024-06-06 20:20:35 -07:00
Muhsin Keloth
a55fffab3a
chore: Linear integration fixes (#9538) 2024-05-29 11:28:13 +05:30
Sivin Varghese
7c5e67bf28
feat: Adds backend support for rendering tables in articles (#9526) 2024-05-24 08:44:01 +05:30
Shivam Mishra
eafd3ae44d
feat: new re-authorization flow for Microsoft (#9510)
This PR adds a cleaner re-authorization flow to Microsoft. This PR has
the following changes

1. Use `reauthorization_required` value for Microsoft Channel
2. Refactor `InboxReconnectionRequired` to reuse the `banner` component
3. Refactor `microsoft/Reauthorize.vue` to reuse
`InboxReconnectionRequired` component
4. Update `reauthorizable.rb` to update cache keys if the model has an
inbox
5. Update `microsoft/callbacks_controller.rb` to handle the
reauthorization case with a redirect to the inbox settings page if the
inbox already exists at the time of authorization.

## How Has This Been Tested?

- [x] Local Instance
- [ ] Staging Instance
- [x] Unit tests

## Pending Tasks

- [ ] ~Success Toast~ will do this in a follow-up PR with the screen

## Demo

The following video shows the whole process of creation and
re-authorization of the Microsoft channel


https://www.loom.com/share/e5cd9bd4439c4741b0dcfe66d67f88b3?sid=100f3642-43e4-46b3-8123-88a5dd9d8509

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-05-23 16:03:40 +05:30
Pranav
87d92f73d4
feat: Improve Report API performance (#9476)
- Re-write the methods for clarity
- Remove the dependency on the ReportHelper class.
- Remove n+1 queries in the average metric time series data.
2024-05-22 17:34:24 -07:00
Muhsin Keloth
023b3ad507
feat: Add APIs for linear integration (#9346) 2024-05-22 13:37:58 +05:30
Sojan Jose
a2d0e60a88
fix: Get online status from db when not present in cache [CW-3233] (#9477)
Previously, we returned the static value 'online' when the status was
not present in the Redis cache. This PR changes it to fall back to the
DB value and updates the cache in such cases.

fixes:
https://linear.app/chatwoot/issue/CW-3233/write-a-back-up-for-online-status-in-case-if-redis-keys-are-not
2024-05-15 21:23:19 -07:00
Sojan Jose
d54492f7b5
chore: Add debug statement in spec (#9466)
- Add a debug statement to check the failed specs
2024-05-14 14:19:02 -07:00
Sojan Jose
9a8442fe0e
chore: Handle conversation participation creation race condition error (#9449)
We observed some race condition errors in the conversation participation listener while trying to create a conversation participation assignment. This PR handles this error and also adds additional debug information for future.

fixes: https://linear.app/chatwoot/issue/CW-3296/activerecordrecordnotunique-pguniqueviolation-error-duplicate-key

## Changelog

- handles `ActiveRecord::RecordNotUnique, ActiveRecord::RecordInvald` errors so that they won't pollute sentry
- Adds a debug statement to log the cases
- Add previous_changes into the dispatcher so that we know the exact attribute changes which trigger `assignee_changed, team_changed` events ( would be handy in future )
2024-05-10 12:21:23 -07:00
Sojan Jose
4284c123a6
chore: Handle invalid email address in IMAP channel (#9450) 2024-05-10 08:55:26 +05:30
Shivam Mishra
eff24c0d71
feat: allow feature plan map in super admin (#9318)
- Add subscribed_features method in models/enterprise/account and include it in the JSON response
2024-05-08 22:58:46 -07:00
Sojan Jose
3a1299520c
chore: Enable plan reconcile in self hosted (#9357)
This PR will revert the premium config in self hosted instances to its original state if any unauthorised modifications are made.
2024-05-08 14:26:00 -07:00
Muhsin Keloth
d649bd2dfd
feat: Add support for bulk snooze until (#9360) 2024-05-08 08:55:31 +05:30
Shivam Mishra
2ef767d60f
feat: exporting contacts takes the filters into account (#9347)
- This PR allows contacts to be exported using the current filter in CRM view

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-05-07 20:18:36 -07:00
Pranav
de044e29f0
chore: Rescue Oauth2::Error and mark the channel as inactive (#9358)
Co-authored-by: Sojan <sojan@pepalo.com>
2024-05-07 12:03:38 -07:00
Sojan Jose
f6d7f3b665
fix: assignee_changed callback not getting triggered during conversation creation (#9334)
The reload method in our callback was refreshing the object and hence the saved_change_to_assignee_id? Method wasn't working in the following callbacks.

This impacted the listeners subscribing to the event `ASSIGNEE_CHANGE`, `TEAM_CHANGE` etc
2024-05-06 11:48:17 -07:00
jderecho
0d7773d88f
feat: Draft through API for Cross-Device Support (#8018)
- Add APIs for cross-device message drafts

ref: #6890
2024-05-02 18:42:18 -07:00
Sojan Jose
ac93af6028
feat: Support document file uploads on telegram channel (#9266) 2024-05-02 14:05:14 -07:00
Pranav
2c3e7d6554
chore: Temporarily disable the disconnect logic for inboxes (#9321)
* chore: Temporarily disable the disconnect logic for inboxes

* Remove unused spec
2024-04-30 07:49:37 -07:00
Shivam Mishra
78f94511ff
feat: add sitemap for help center (#9280)
* feat: start sitemap

* feat: add base url and last mod to sitemap

* fix: typo

* test: sitemap generation

* test: add draft articles

* fix: escape dots in regex matching

* feat: perpend protocol to the url

* feat: use ChatwootApp.help_center_root

* feat: don't parse the URL

* fix: function declaration
2024-04-26 21:36:39 +05:30
Pranav
ffd47081bd
chore(cleanup): Delete sentiment feature (#9304)
- The feature is unused, removing it for now, will bring it back with better models later.
2024-04-25 22:49:10 -07:00
Pranav
77db0d0701
feat: Add configurable interval for IMAP sync (#9302) 2024-04-25 18:58:20 -07:00
Muhsin Keloth
1bf3ad9a08
fix: Remove unnecessary attributes from notification deleted action cable event payload (#9295)
fix: simplify notification deleted payload event
2024-04-25 11:25:19 +05:30
Muhsin Keloth
d7e928df26
feat: Add loom video embed support for help center articles (#9288)
* feat: Add loom support for helpcenter articles

* fix: responsiveness

* fix: style issues

* fix: review comments

* Update custom_markdown_renderer.rb
2024-04-24 11:44:10 +05:30
Sojan Jose
15638e9b8b
chore: Add validation to prevent message flooding (#9254)
- Add a validation to limit messages created per minute to avoid message flooding cases.
2024-04-18 00:14:59 -07:00
Sojan Jose
42a457ff5d
feat: Use embeddings in help center search (#9227) 2024-04-15 16:35:23 -07:00
Shivam Mishra
bce2a07d03
feat: do not send contact details to the widget (#9223)
* refactor: use has_email instead of email

* feat: remove usage of details directly in forms

* test: update payload

* test: fix transcript test

* refactor: use computed hasEmail

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-12 15:30:07 +05:30
Sivin Varghese
3b6ae772bf
feat: SLA report filter (#9218)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-12 11:03:18 +05:30
Pranav
e8fe3c7c05
fix: Terminate IMAP connection after the job is complete (#9225) 2024-04-11 15:47:43 -07:00
Red
9013450e00
fix: Fixes 9012 Cancelling Google OAuth signup redirects user to /auth/sign_in (#9022)
Overriding new_user_session action to avoid rendering error directly in webpage
2024-04-10 12:12:48 +05:30