Commit Graph

364 Commits

Author SHA1 Message Date
Pranav
cc4924db55
feat: Update translated content inline (#11074)
Previously, viewing translations required opening a modal, which was a
frustrating experience. This update improves the UX by displaying
translations inline.

https://www.loom.com/share/c69f4316248946208f2e56e2429063a2

A sample message with translated content (which has an option to see the
original):
 
<img width="313" alt="Screenshot 2025-03-12 at 6 57 49 PM"
src="https://github.com/user-attachments/assets/52434086-b57f-40e8-87b8-314c3519df4b"
/>

Right now, the translation is done based on the account locale. Some of
the future considerations.

- Add personal preference for the language (For eg: an agent can use the
software in spanish even though the company default is english), then
support translations based on personal preference.
- Add support for LLM translations (OpenAI integration)
- Add translations if Captain is enabled
- Add auto translation if the feature is turned on.
2025-03-12 19:31:28 -07:00
Pranav
7e54b13a8b
feat: Add live report for teams (#10849) 2025-03-12 16:03:09 -07:00
Sivin Varghese
15353ee779
fix: Email rendering issue with Google Drive link (#11069) 2025-03-12 14:36:17 +05:30
Pranav
2dd9f0f672
fix: Force re-render route i18n string (#11063)
The string were not taking the correct locale as there were initialized
during the component mount. This change would force the component to
re-render the strings.
2025-03-11 15:15:28 -07:00
Shivam Mishra
8d85a02ca9
feat: handle Channel errors (#11015)
This PR adds missing error handlers for the following channels and cases

1. WhatsApp - Generic Handlers for both Cloud and 360Dialog (Deprecated)
2. Instagram - Handler for a case where there is an HTTP error instead
of an `:error` in the 200 response
3. Facebook - Errors from the two sentry issues
([Net::OpenTimeout](https://chatwoot-p3.sentry.io/issues/6164805227) &
[JSON::ParserError](https://chatwoot-p3.sentry.io/issues/5903200786))
4. SMS: Generic handlers for Bandwidth SMS

#### Checklist

- [x] Bandwidth SMS
- [x] Whatsapp Cloud + 360 Dialog
- [x] Twilio SMS
- [x] Line
- [x] Telegram
- [x] Instagram
- [x] Facebook
- [x] GMail
- [x] 365 Mail
- [x] SMTP Mail

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-06 20:09:47 +05:30
Sojan Jose
6040e50265
chore: Ability to filter conversations with priority (#10967)
- Ability to filter conversation with priority

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-03 16:38:22 +05:30
Vishnu Narayanan
616bbced9c
feat: allow copilot use without connecting an inbox (#10992)
This PR allows Copilot to be used without connecting the Captain assistant to an inbox. Currently, if Captain is enabled on an account, it takes over conversations and responds directly to users. This PR enables the use of Captain as a Copilot without allowing it to respond to users. Additionally, it allows using a different assistant for Copilot instead of the default Captain assistant.

The selection logic for the Copilot assistant follows this order of preference:

- If the user has selected a specific assistant, it takes first preference for Copilot.
- If the above is not available, the assistant connected to the inbox takes preference.
- If neither of the above is available, the first assistant in the account takes preference.
2025-02-28 15:20:39 -08:00
Sivin Varghese
6eecd84b22
feat: Add support for bulk action for Captain FAQs (#10905)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-27 17:05:33 -08:00
Sivin Varghese
b52b2b9a47
chore: Fix issue with compose conversation form (#10991) 2025-02-27 21:45:20 +05:30
Sivin Varghese
30996140a3
fix: Show "not-allowed" cursor for disabled buttons (#10986)
# Pull Request Template

## Description

Fixed an issue where hover styles were still applied to disabled
buttons. Previously, `disabled:pointer-events-none` was used to prevent
interactions, ensuring hover styles wouldn’t apply. However, this also
removed showing the "not-allowed" cursor. This has been replaced with
`hover:enabled` to ensure hover effects only apply when the button is
enabled while preserving proper cursor behavior.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### **Screen recording**

**Before**


https://github.com/user-attachments/assets/a5d33869-4d9d-499b-94c8-6371cbb44ecc


**After**


https://github.com/user-attachments/assets/a03d93dc-2374-4c76-8bed-8f1fe79593d2


**Case where `disabled:pointer-events-none` and `hover:enabled` are not
added (for context only).**



https://github.com/user-attachments/assets/407320d8-f889-49d2-a78c-a5d24ed745a0




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-27 17:54:40 +05:30
Sivin Varghese
2556de1f38
feat: Support bigger font size in dashboard (#10974)
# Pull Request Template

## Description

Fixes
https://linear.app/chatwoot/issue/CW-4091/accessibility-improvement-support-bigger-font-size-for-the-dashboard

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### **Loom video**

https://www.loom.com/share/1ab781859fa748a5ad54aacbacd127b4?sid=a7dd9164-a6de-462f-bff7-1b25e9c55b4f

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-27 12:10:33 +05:30
Sivin Varghese
4d588ae618
fix: ComboBox filtering delay in contact merge search (#10968) 2025-02-25 17:21:43 +05:30
Pranav
9cdd11031b
fix: Update rendering logic for the "Read Documentation" link (#10965)
Update the rendering logic based on the branding installation type etc.
Used CustomBrandPolicyWrapper to render the child component
2025-02-24 16:04:43 -08:00
Shivam Mishra
161024db9d
feat: Add visibility checks for installation types (#10773)
This pull request includes multiple changes to the sidebar and route
metas to configure visibility of features on the dashboard.

Here's a summary of the changes

1. Added `installationTypes`, field to routes `meta`, this works along
side `permissions` and `featureFlags`
This allows us to decide weather a particular feature is accessible on a
particular type. For instance, the Billing pages should only be
available on Cloud
2. Updated `usePolicy` and `policy.vue` to use the new
`installationTypes` config
3. Updated Sidebar related components to remove `showOnlyOnCloud` to use
the new policy updates.

Testing the PR

Here's the matrix of cases:
https://docs.google.com/spreadsheets/d/15AAJntJZoyudaby77BOnRcC4435FGuT7PXbUXoTyU50/edit?usp=sharing

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-21 14:48:31 -08:00
Sivin Varghese
4efeb4eda2
fix: Incorrect translation in contact merge modal and resolve z-index issue (#10943)
# Pull Request Template

## Description

This PR includes fix for,

**1**. Incorrect error message translation for search in contact merge
modal.
<img width="395" alt="image"
src="https://github.com/user-attachments/assets/e6592bcc-4656-4a6e-83a9-7124e2c4732a"
/>


**2**. Z-index issue in chat screen
<img width="395" alt="image"
src="https://github.com/user-attachments/assets/387a2b47-ea85-49c7-832b-8bc1a4f0ec3f"
/>


## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Screenshots**
**1.** 
<img width="395" alt="image"
src="https://github.com/user-attachments/assets/a1f1e36d-0801-4e7b-9ee9-c72728933332"
/>
**2.** 
<img width="395" alt="image"
src="https://github.com/user-attachments/assets/60a0ddc1-eb8f-4dbc-9028-245e6bb64c33"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-20 22:01:36 -08:00
Pranav
f3b8777ebf
fix: Fix issues with leave room button (#10942)
Fixes
https://linear.app/chatwoot/issue/CW-4069/typeerror-cannot-set-properties-of-undefined-setting-dyteauthtoken
2025-02-20 20:27:17 -08:00
Pranav
73f6b888cd
fix: Fix issues in bubble design (#10940)
Just making it easier to test and merge
https://github.com/chatwoot/chatwoot/pull/10796.

This PR does the following: 

- Removes the change on br + br condition. 
- Support 1x, 1.5x, 2x playbacks
- Add a hover on the agent avatar
2025-02-21 09:51:54 +05:30
Tarush Nagpal
11a7414dc0
feat: Upgrade Dyte apis to v2 (#10706)
# Pull Request Template

## Description

Dyte V1 API's are soon going to be deprecated, hence making sure we
update Chatwoot before that happens

Fixes #10704

## Type of change

Please delete options that are not relevant.

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

1. Open a new or existing conversation from the inbox
2. Press the video call icon on the message composer
3. Verify that the message dialog shows up with the join video call
button
4. Verify that clicking on join call does join the call

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] My changes generate no new warnings
- [ ] New and existing unit tests pass locally with my changes (Unable
to run this locally)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-02-19 14:47:48 -08:00
Shivam Mishra
098a6263a9
fix: logo and custom branding (#10930)
This PR has the following changes

1. Update `Logo.vue` to fetch the logo from globalConfig and fallback to
SVG if required.
2. Update the default `public/brand-assets/logo_thumbnail.svg` to use
the new colors.

### Preview


https://github.com/user-attachments/assets/505a1d05-cd05-4b86-9fe7-c05334f09b25

![CleanShot 2025-02-19 at 10 56
23@2x](https://github.com/user-attachments/assets/084064b9-5df5-4d11-9b6a-b511c6047001)
2025-02-19 14:22:25 -08:00
Muhsin Keloth
7590faaa63
fix: Join Dyte meeting URL in dashboard (#10932)
The join meeting feature was broken in the dashboard because the message
ID was missing in the meeting link. This PR fixes these issues.
2025-02-19 16:03:37 +05:30
Shivam Mishra
8a5b007bc4
feat: update vue-letter and allow transform css (#10865)
Emails from iOS and MacOS clients can often come with size
transformation. This results in a broken layout when sanitizing with Vue
letter.

This PR updates the vue-letter to include the [recent changes made
there](https://github.com/mat-sz/vue-letter/pull/2). And adds the
`transform` and `transform-origin` properties to the allow list

Ref: https://www.caniemail.com/features/css-transform/

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-02-19 09:07:00 +05:30
Sivin Varghese
8187bb8a38
fix: Wrong toast message on creation of a Live Chat campaign (#10919) 2025-02-17 22:37:08 +05:30
Sojan Jose
3b141fca28
chore: Add internal feature flags for Chatwoot Cloud (#10902)
This PR introduces internal feature flags for testing purposes. These
flags will not be displayed on regular instances to prevent customer
confusion.

Additionally, a new feature flag, `contact_chatwoot_support_team`, has
been added for Chatwoot Cloud. This flag disables contact support for
third-party onboarded accounts, as support will be handled by the
original affiliate team.

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-02-15 16:21:46 -08:00
Pranav
94baba1d15
fix: Use textContent as fallback for htmlContent instead of content.value (#10901)
Some emails contain HTML content within the text part, but our content
parser currently strips HTML automatically, which needs a proper fix. In
the new UI, the fallback for HTML content was set to the parsed content,
which may omit HTML tags, leading to issues like missing inline
attachments.

This PR updates the fallback mechanism to use the text content instead
of the parsed content, ensuring HTML elements are preserved.

Fixes
https://linear.app/chatwoot/issue/CW-4046/text-content-is-not-respected-in-emails
2025-02-13 19:23:04 -08:00
Sivin Varghese
f112e500e1
feat: Add the ability to block/unblock contact via contact details page (#10899) 2025-02-13 14:59:35 -08:00
Sivin Varghese
cd80bd07ca
fix: TypeError - Cannot read properties of null (reading 'name') (#10887) 2025-02-12 12:31:54 +05:30
Sivin Varghese
55d41b112b
feat: Show shared contact's name in Telegram channel (#10856)
# Pull Request Template

## Description

This PR adds the ability to see the shared contact name in Telegram
channels.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

**Loom video**

https://www.loom.com/share/cd318056ad4d44d4a1fc4b5d4ad38d60?sid=26d833ae-ded9-4cf0-9af7-81eecfa37f19


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-02-11 19:39:54 +05:30
Sivin Varghese
e97e68b1ba
fix: Message signature is not appending (#10855)
# Pull Request Template

## Description

**Issue:** The message signature wasn't being appended to new email
conversations when a target inbox was selected.

**Solution:** To address this, a reusable `handleSignatureSetup`
function was created to manage the signature logic. The same logic was
applied in both cases, when the inbox selection changed (using `watch`)
and during the initial load (using `mounted`).

Fixes
https://linear.app/chatwoot/issue/CW-4005/allow-to-activate-the-message-signature-for-new-email-conversations-by
https://github.com/chatwoot/chatwoot/issues/10836

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Steps to reproduce**:
https://github.com/chatwoot/chatwoot/issues/10836#issuecomment-2637354304

### Loom video

**Before**

https://www.loom.com/share/ccf597cfa8d94d0eaff1222102901d2c?sid=abfea42b-425e-446e-8e92-99359b786607

**After**

https://www.loom.com/share/d9deddfcf8de48ab87e31911dfb774d8?sid=c1aac19b-b243-428e-9a9f-2ad9f4efe49c


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-07 16:28:27 +05:30
Shivam Mishra
be1999e7f8
fix: re-rendering of components when shifting from the unread list to the read list (#10835)
Fixes https://github.com/chatwoot/chatwoot/issues/10812

Demo


https://github.com/user-attachments/assets/a0f7eb64-8f6e-4992-a163-c972e85fb205

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-02-07 08:54:25 +05:30
Shivam Mishra
d463a5cc30
fix: incorrect sender name on email meta (#10837)
Fixes https://github.com/chatwoot/chatwoot/issues/10807
2025-02-06 08:52:02 +05:30
Sivin Varghese
5905b5301d
fix: Prevent compose modal from closing when creating a link (#10809) 2025-02-03 15:08:20 +05:30
Sivin Varghese
c18452f6b6
chore: Use getFileInfo helper from utils (#10819)
# Pull Request Template

## Description
The PR includes the usage of `getFileInfo` helper from utils
https://github.com/chatwoot/utils/pull/40.

Fixes
https://github.com/chatwoot/chatwoot/pull/10806#discussion_r1937797905

## How Has This Been Tested?

**Screenshot**
<img width="490" alt="image"
src="https://github.com/user-attachments/assets/f0788e89-b670-47da-b0ca-3765eb424be0"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-02-03 14:13:01 +05:30
Sivin Varghese
70919d184d
fix: Update min-length validation for the contact to support names with single characters (#10813)
This PR updates the contact form validation to allow a minimum length of one character for the first name.

Fixes
https://linear.app/chatwoot/issue/CW-3993/update-the-validation-on-contact-form-to-support-just-one-character

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?



https://github.com/user-attachments/assets/2b95af80-ee70-4f4b-8d0d-b01779db9d94




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-31 14:39:32 -08:00
Sivin Varghese
24257f9771
chore: Always display the extension of an attached file (#10806) 2025-01-31 18:28:28 +05:30
Sivin Varghese
c3aab44b5f
feat: Add unread badge to sidebar for inbox view (#10803)
# Pull Request Template

## Description

This PR adds a badge to the icon in the sidebar group header and an
unread highlight for the inbox view.

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

**Loom video**

https://www.loom.com/share/1a880aa16de249a1836b8d014325c067?sid=87cc7b64-667b-4066-8993-d33abccf7b67


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-31 15:14:10 +05:30
Shivam Mishra
b811c27ab5
feat: Hide empty folders from sidebar (#10786)
This PR updates the sidebar to hide empty folders. So, in case the user
has not created any folders, or teams, the section in the sidebar will
be hidden
2025-01-30 17:03:12 -08:00
Sivin Varghese
2c75ccb004
feat: Ability to rearrange attributes in sidebar (#10784) 2025-01-30 15:24:02 +05:30
Shivam Mishra
d997734837
revert: Next bubble improvements (#10795) 2025-01-29 20:04:45 -08:00
Sivin Varghese
2c1a8e59f5
chore: Next bubble improvements (#10759) 2025-01-29 22:56:08 +05:30
Pranav
cb42be8e65
feat(v4): Update the report pages to show aggregate values (#10766)
This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.

The PR also includes a few fixes:

- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.

These changes should make reports easier to use and more consistent.

### Agents:

<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>

### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>


### Teams: 
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-01-28 09:19:18 +05:30
Sivin Varghese
9cee8a1713
fix: CORS issue with file download (#10755)
# Pull Request Template

## Description
https://github.com/chatwoot/utils/pull/38

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-27 14:33:12 +05:30
Sivin Varghese
d925729444
chore: Disable account switcher for single-account users (#10768) 2025-01-27 13:19:48 +05:30
Shivam Mishra
ef7bf66476
feat: Add frontend changes for Captain limits (#10749)
This PR introduces several improvements to the Captain AI dashboard
section:

- New billing page, with new colors, layout and meters for Captain usage
- Updated the base paywall component to use new colors
- Updated PageLayout.vue, it's more generic and can be used for other
pages as well
   - Use flags to toggle empty state and loading state
- Add prop for `featureFlag` to show the paywall slot based on feature
enabled on account
- Update `useAccount` to add a `isCloudFeatureEnabled`
- **Removed feature flag checks from captain route definitions**, so the
captain entry will always be visible on the sidebar
- Add banner to Captain pages for the following cases
   - Responses usage is over 80%
   - Documents limit is fully exhausted


### Screenshots

<details><summary>Free plan</summary>
<p>

![CleanShot 2025-01-22 at 18 37
11@2x](https://github.com/user-attachments/assets/17d3ddba-9095-4e81-9b6f-45b5f69e6a3f)
![CleanShot 2025-01-22 at 18 37
04@2x](https://github.com/user-attachments/assets/df9bb0a6-085f-45da-97d4-74cbcc33fc7e)


</p>
</details> 

<details><summary>Paid plan</summary>
<p>

![CleanShot 2025-01-22 at 18 36
45@2x](https://github.com/user-attachments/assets/a7ccf9d4-143b-49e4-8149-83c7a7985023)

![CleanShot 2025-01-22 at 20 23
57@2x](https://github.com/user-attachments/assets/c6ce35ba-e537-486d-85c8-4cc2d4e76438)


</p>
</details>

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-01-24 09:21:09 -08:00
Sivin Varghese
b429ce0ad5
fix: Prevent template variables from becoming links (#10725)
# Pull Request Template

## Description

**Issue**
This PR fixes template variables in messages (e.g., {{customer.name}})
that were being incorrectly converted to clickable links by the
`MessageFormatter's linkify` functionality. This caused formatting
issues and broken links.

**Solution**
Added a `linkify` parameter to `MessageFormatter` to optionally disable
link conversion

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Screenshots**

**Before**
<img width="1012" alt="image"
src="https://github.com/user-attachments/assets/70abb238-b4d9-439d-9e51-c7513cf482fb"
/>


**After**
<img width="1012" alt="image"
src="https://github.com/user-attachments/assets/387acb74-674e-4b26-85cc-2d7190d256b1"
/>




## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-23 18:18:14 +05:30
David Kubeš
52362ec1ea
fix: country selection (#10670) 2025-01-22 21:30:51 +05:30
Sivin Varghese
38e46bbb6c
chore: Adds loader for attachment download buttons (#10748) 2025-01-22 18:29:57 +05:30
Shivam Mishra
451c28a7a1
feat: add prompt suggestions and June events (#10726)
This PR adds the following two features

1. Prompt suggestions to get started with Copilot Chat
2. June events for each action

![CleanShot 2025-01-20 at 21 00
52@2x](https://github.com/user-attachments/assets/d73e7982-0f78-4d85-873e-da2c16762688)

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-01-21 22:52:42 +05:30
Sivin Varghese
0021a7d8e5
chore: Design improvements (#10732) 2025-01-21 17:03:15 +05:30
Sivin Varghese
615a0c69fe
chore: Help center improvements (#10712)
# Pull Request Template

## Description

Fixes https://linear.app/chatwoot/issue/CW-3913/issues-with-help-center

**Fixes included**
1. > The default locale that is selected should the portal default
locale.

Now, we update the last active locale in UI settings after changing the
selected locale from the article page header. This ensures that we see
the last active locale-based categories on the category page and
remember it when we return. Initially, it’s the default locale.
     
2. > I cannot switch to a different locale if there are no articles in
the portal

Now, the `v-if` condition that checked for the presence of articles in
portal has been removed. Additionally, the locale length checks for the
showing dropdown have been removed, allows locale switching even if
article is not preset.
     
3. > Create or updating the article is quite painful, see the video 

Removed the `quickSave` and `saveAndSyncDebounced` usage for a newly
creating article.

4. > I cannot see the articles if I delete the English locale
(irrespective of what I choose as default locale)

Now, the last active locale in UI settings will automatically update to
the default locale when the last active locale is deleted.

5. > Set a new default locale other than `en` and delete the `en` locale
preset in the portal. Then, adding a new locale will automatically set
`en` as the default locale, even if the `en` locale not preset in the
portal.

    Now, we pass default locale when we add a new locale.

6. Adds search for all dropdown menus
7. Update article count in realtime.


## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Check this linear issues**
https://linear.app/chatwoot/issue/CW-3913/issues-with-help-center


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-01-21 13:50:01 +05:30
Sivin Varghese
a8ecbd3919
chore: Auto-fetch previous page on last item deletion (#10714)
# Pull Request Template

## Description

This PR fixes an issue where deleting the last item on the last page of
responses/documents, would show an empty state instead of loading the
previous page.

Fixes
> If you have pending responses spanning 2 or more pages .. and you
delete the last response in the last page.. instead of showing the
previous page the system show empty state.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

**Loom video**

https://www.loom.com/share/b0e89f774ccd45dab0e8dba2c34bd1ac?sid=d9923bcd-5030-42d9-9b7f-170df5297cfd


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-01-20 14:34:23 +05:30
Shivam Mishra
c25a75f497
feat: check if item is present (#10715) 2025-01-18 18:31:07 +05:30
Shivam Mishra
5046dc5727
feat: add CSAT & Form bubble (#10711)
![CleanShot 2025-01-17 at 14 02
40@2x](https://github.com/user-attachments/assets/7a19c4d7-7548-4b6a-92bb-0ddba181c428)

![CleanShot 2025-01-17 at 14 39
50@2x](https://github.com/user-attachments/assets/4251c944-2d1f-4cb5-817a-6352a644b743)

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-17 15:30:52 +05:30
Sivin Varghese
3da97d97be
fix: Download button opens URL instead of downloading (#10710) 2025-01-17 14:34:44 +05:30
Shivam Mishra
2f60301064
fix: bubble colors for email and text (#10701) 2025-01-17 00:57:22 +05:30
Shivam Mishra
1ccfb4e3db
fix: sentry issues (#10695)
1. Ensure audio player ref is accessible before triggering calls
([Sentry](https://chatwoot-p3.sentry.io/issues/6221981610))
2. Use correct default for attachments, this was incorrectly set to
`null` in a previous PR
([Sentry](https://chatwoot-p3.sentry.io/issues/5966738120))
3. Fix `lastNonActivityMessage` is not present
([Sentry](https://chatwoot-p3.sentry.io/issues/6116038455))
4. Fix `Alt+J` & `Alt+K` shortcuts not working
([Sentry](https://chatwoot-p3.sentry.io/issues/6075125384))

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-16 15:49:48 +05:30
Shivam Mishra
79997fd86f
feat: use break anywhere (#10698)
Ref:
https://developer.mozilla.org/en-US/docs/Web/CSS/overflow-wrap#anywhere

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-16 15:49:39 +05:30
Pranav
0b4028b95d
feat: Add support for the references in FAQs (#10699)
Currently, it’s unclear whether an FAQ item is generated from a
document, derived from a conversation, or added manually.

This PR resolves the issue by providing visibility into the source of
each FAQ. Users can now see whether an FAQ was generated or manually
added and, if applicable, by whom.

- Move the document_id to a polymorphic relation (documentable).
- Updated the APIs to accommodate the change.
- Update the service to add corresponding references. 
- Updated the specs.

<img width="1007" alt="Screenshot 2025-01-15 at 11 27 56 PM"
src="https://github.com/user-attachments/assets/7d58f798-19c0-4407-b3e2-748a919d14af"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-16 15:27:30 +05:30
Sivin Varghese
88f3b4de48
chore(v4): Update colors (#10700) 2025-01-16 15:27:23 +05:30
Sivin Varghese
542bab617b
feat: Implement Empty State UI for Captain Pages (#10696) 2025-01-16 00:05:19 -08:00
Pranav
793b1f85f6
feat: Add assistant filter support to documents page (#10697)
This PR introduces support for an assistant filter on the documents page.

- Moved the existing assistant filter functionality to a standalone, reusable component.
- Updated the documents page and responses page to use the component
2025-01-15 21:41:07 -08:00
Shivam Mishra
54d629d171
fix: Update words not breaking in reply-to preview (#10694) 2025-01-15 21:16:39 -08:00
Pranav
6096932f76
feat: Add a review step for FAQs generated from conversations before using it (#10693)
This PR introduces a review step for generated FAQs, allowing a human to
validate and approve them before use in customer interactions. While
hallucinations are minimal, this step ensures accurate and reliable FAQs
for Captain to use during LLM calls when responding to customers.

- Added a status field for the FAQ
- Allow the filter on the UI.
<img width="1072" alt="Screenshot 2025-01-15 at 6 39 26 PM"
src="https://github.com/user-attachments/assets/81dfc038-31e9-40e6-8a09-586ebc4e8384"
/>
2025-01-16 09:54:34 +05:30
Shivam Mishra
da488b0c32
fix: ignore subgroups without link when checking for permission (#10690) 2025-01-15 18:16:10 +05:30
Shivam Mishra
7fd8b4d03a
feat: update colors for v4 (#10660)
Porting changes from https://github.com/chatwoot/chatwoot/pull/10552

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-01-15 17:13:03 +05:30
Sivin Varghese
a899c2b5a4
chore: Improve new conversation form (#10687) 2025-01-15 13:10:09 +05:30
Pranav
d070743383
feat(ee): Add Captain features (#10665)
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 16:15:47 -08:00
Shivam Mishra
7b31b5ad6e
fix: Fix bubble design in RTL (#10683)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 11:14:13 -08:00
Sivin Varghese
bffc24d119
fix(v4): Overflow issue in conversation card (#10679) 2025-01-14 12:48:30 +05:30
Shivam Mishra
dbcc55665a
fix: Bubble style when grouping with next (#10677) 2025-01-14 09:05:29 +05:30
Shivam Mishra
35ca67c9ba
fix: Update the design for the reply box banner UI (#10678) 2025-01-13 13:12:43 -08:00
Shivam Mishra
74870bec41
fix: Fix bubble overflow issue and color (#10674) 2025-01-11 10:02:24 -08:00
Shivam Mishra
e70f7a2550
fix: Bubble typography (#10653)
![CleanShot 2025-01-08 at 18 22
36@2x](https://github.com/user-attachments/assets/77cc99d2-1bdf-49ff-9016-57bb9c50b149)
2025-01-10 15:40:12 +05:30
Shivam Mishra
4912140893
fix: ensure the message types are same when grouping (#10661) 2025-01-10 09:32:06 +05:30
Shivam Mishra
2d44468c38
fix: attachment url in file chip (#10662)
https://github.com/user-attachments/assets/e84d94d5-876d-4c00-88be-a460f917bf3b
2025-01-10 09:31:56 +05:30
Shivam Mishra
ef01779d61
fix: Message grouping logic (#10656) 2025-01-09 13:24:16 +05:30
Shivam Mishra
25258417de
fix: v4 ui issues (#10652)
This PR has the following fixes

1. Remove leading `:` in inbox view push message content
2. Styles for block quotes in text
3. Better condition for checking bot message
4. Use dompurify
2025-01-08 18:17:50 +05:30
Shivam Mishra
91b1015457
feat: fixes for bubble UI (#10643)
This PR applies the following fixes

1. Images in emails have margins, causing unnecessary gaps when 1x1px
images are loaded (ref:
[42111](https://app.chatwoot.com/app/accounts/1/conversations/42111?messageId=96215315))
2. Two adjacent `<br>` tags would add a huge gap, fixed this (ref:
[42111](https://app.chatwoot.com/app/accounts/1/conversations/42111?messageId=96215315))
3. Color for outgoing emails is wrong (ref:
[41621](https://app.chatwoot.com/app/accounts/1/conversations/41621?messageId=93560032))
4. Wrong list styles (see:
[42372](https://app.chatwoot.com/app/accounts/1/conversations/42372?messageId=96208130))
5. Wrong bubble color when outgoing message is sent by a bot or captain
6. Wrong avatar when outgoing message is sent by a bot or captain
2025-01-08 09:26:40 +05:30
Shivam Mishra
c924d386f4
fix: reply-to preview not working on next bubbles (#10649) 2025-01-08 08:58:21 +05:30
Sivin Varghese
3c93cdb8b2
feat(v4): Update Inbox view card design (#10599) 2025-01-07 21:11:54 +05:30
Shivam Mishra
c19d70a6a0
fix: bubble UI issues (#10608)
This PR has fixes for the following issues

- Inconsistent spacing between meta and text in text bubble
- Activity bubble overflows for longer text (for now I have truncated
it, I'll work with @absurdiya on a better solution)
- Ugly lookinh gradient for expand button on email bubble
- Email bubble overflow issues and text rendering issues
- Alignment for error message
- Minute-wise grouping not working
- Link color should not be blue
- Use `gray-3` for bubble background instead of `gray-4`
2024-12-21 13:36:46 +05:30
Shivam Mishra
eef70b9bd7
feat: integrate new bubbles (#10550)
To test this, set the `useNextBubble` value to `true` in the
localstorage. Here's a quick command to run in the console

```js
localStorage.setItem('useNextBubble', true)
```

```js
localStorage.setItem('useNextBubble', false)
```

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-19 18:41:55 +05:30
Sivin Varghese
2a4c0dfa2a
chore: Adds the ability to remove labels from label card (#10591) 2024-12-17 18:43:36 +05:30
Sivin Varghese
6b348da807
feat(v4): Compose a new conversation from a phone number. (#10568) 2024-12-17 18:07:58 +05:30
Sojan Jose
1d88e0dd28
fix: Contact form breaks if name is empty (#10597)
- Handles the case where the form and contact display page breaks if
name is `null`
2024-12-17 17:16:50 +05:30
Sivin Varghese
9220afce6e
feat: Insert captain response to reply editor (#10581) 2024-12-13 15:13:16 +05:30
Shivam Mishra
19ff5bdd5e
feat: Add new message bubbles (#10481)
---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-12 17:42:22 -08:00
Sivin Varghese
86d37622c8
chore: Remove unused files in contact (#10570) 2024-12-11 19:29:24 -08:00
Shivam Mishra
99c699ea34
fix: links rendering in sidebar profile (#10574)
This pull request includes several changes to the `DropdownItem.vue` and `SidebarProfileMenu.vue` components to improve the handling of links.

Earlier we passed the link `/super_admin` to RouterLink directly, which would trigger validations internally and the dropdown item would not render in case of any errors. This PR fixes this by handling the native links appropriately

Fixes #10571
2024-12-11 17:42:46 -08:00
Pranav
10a0333980
feat(ee): Add copilot integration (v1) to the conversation sidebar (#10566) 2024-12-10 15:36:48 -08:00
Sivin Varghese
1b0e94ec95
feat: Flag icon component (#10564) 2024-12-10 11:53:24 +05:30
Shivam Mishra
2ce7c8b845
fix: sidebar collapsed on reload (#10561)
When reloading a page, the sidebar item that is actively selected is
collapsed by default. This PR fixes it by expanding it on reload
2024-12-09 15:59:26 +05:30
Sivin Varghese
d902bb1d6f
fix: Remove duplicate contactable inbox in the conversation form (#10554)
---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-06 12:31:01 -08:00
Sivin Varghese
1b430ffae2
fix: New compose conversation form (#10548) 2024-12-06 15:40:06 +05:30
Sivin Varghese
afb3e3e649
fix: Fix issues with contact routes in old navigation sidebar (#10547) 2024-12-05 22:46:57 -08:00
Sivin Varghese
b116ab5ad3
feat(v4): Compose new conversation without multiple clicks (#10545)
---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-05 20:16:29 -08:00
Sivin Varghese
67c90231b6
feat: Add compose conversation components (#10457)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-05 16:31:47 -08:00
Sivin Varghese
41106bccb7
chore: Fix issues with Contact pages (#10544) 2024-12-05 14:24:10 -08:00
Sivin Varghese
f7b0d5dbe2
fix: Reset contact attributes when form is updated (#10539) 2024-12-04 21:25:28 -08:00
Sivin Varghese
3edc0542cc
fix: Fix issue with profile picture not updating (#10532)
This PR resolves the issue with updating the profile picture in the profile settings.

**Cause of issue**
The issue can be reproduced with the old `ProfileAvatar.vue` component.
While the exact reason is unclear, it seems related to cases where the
file might be `null`.

**Solution**
Replaced the old `ProfileAvatar.vue` with `Avatar.vue` and tested it. It
works fine. I’ve attached a loom video below.

Fixes https://linear.app/chatwoot/issue/CW-3768/profile-picture-bug

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-04 15:02:29 -08:00
Sivin Varghese
bf58a18af4
fix: Update contact details page errors (#10536)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-04 13:58:53 -08:00
Shivam Mishra
9b6830a610
fix: Update UI issues with sidebar (#10535)
This PR fixes a few UI issues with the sidebar

1. `z-index` issues with sidebar dropdowns
2. Move the event listener to the root of the dropdown container, it
allows more consistent behaviour of the trigger, earlier the click on
the trigger when the dropdown was open would cause the container to
re-render
3. Use `perserve-open` for the status switcher menu item in the profile
menu.
4. Use `sessionStorage` instead of `localStorage` to preserve sidebar
dropdown info. When opening the dashboard without directly going to a
specific route, any previous known item would get expanded even if it's
link was not active, this caused issues across tabs too, this fixes it.
5. Use `snakeCaseKeys` instead of `decamelize` we had two packages doing
the same thing
6. Update `vueuse` the new version is vue3 only
2024-12-04 13:48:12 -08:00
Sivin Varghese
769b7171f4
feat(v4): Add new contact details screen (#10504)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-03 21:29:47 -08:00
Sivin Varghese
062587487a
feat: Improve Contact list (#10522) 2024-12-02 18:23:41 -08:00
Sivin Varghese
0ab7accd3f
feat: Contact filter preview (#10516)
# Pull Request Template

## Description

**Screenshots**
<img width="986" alt="image"
src="https://github.com/user-attachments/assets/8df44237-ec51-45d3-aed3-518cded42f5d">

<img width="986" alt="image"
src="https://github.com/user-attachments/assets/2213ce2e-2461-41f0-a05a-0f955a4d7e3a">

**Story**
<img width="992" alt="image"
src="https://github.com/user-attachments/assets/f8e25fe2-11e8-4b9b-8d0b-357f9b7b6e39">
2024-12-02 16:22:05 +05:30
Sivin Varghese
1c12fbceb9
feat: New contacts advanced filter (#10514) 2024-11-29 10:55:15 +05:30
Sivin Varghese
a50e4f1748
feat(v4): Update the design for the contacts list page (#10501)
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-11-27 20:07:20 -08:00
Shivam Mishra
25c61aba25
feat(v4): Add new conversation filters component (#10502)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-27 20:05:54 -08:00
Pranav
35702457ed
feat: Update design for report pages (#10506)
<img width="1440" alt="Screenshot 2024-11-26 at 8 38 57 PM"
src="https://github.com/user-attachments/assets/f752157c-6134-42cb-8211-ce636ea9e4d6">
<img width="1439" alt="Screenshot 2024-11-26 at 8 40 47 PM"
src="https://github.com/user-attachments/assets/580b1f61-68bc-489b-9081-b0aeb402f31d">

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-11-27 18:10:15 +08:00
Shivam Mishra
d569713b66
fix: Fix z-index issue on account switcher (#10505)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-11-26 19:59:16 -08:00
Sivin Varghese
b9d888d8ab
feat: Add contact header components (#10498) 2024-11-25 19:59:04 -08:00
Sivin Varghese
ba1b02e274
feat: Add contact empty state components (#10499) 2024-11-25 19:50:33 -08:00
Shivam Mishra
b0287fe389
feat: Add conditions row component (#10496)
---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-25 16:33:12 -08:00
Shivam Mishra
c23cd094f9
feat(v4): Add filter input components (#10493)
This PR adds three components along with stories

1. MultiSelect - This is used for filter values, allowing multiple values and folding of values where there are too many items
2. SingleSelect - This is used for filter values, allows selecting and toggling a single item
3. FilterSelect - This is used for operators and others, it allows icons and labels as well as toggling them using props. The v-model for this binds just the final value unlike the previous two components with bind the entire object.

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-25 11:52:28 -08:00
Sivin Varghese
e9ba4200b2
feat: Add custom attributes components (#10467) 2024-11-24 16:46:00 -08:00
Shivam Mishra
0f659224a7
feat: async update of article [CW-3721] (#10435)
### The problem

Writing in the text editor can be very frustrating, the reason is that
the editor had a debounced save method which would push the article to
the backend and update the current state. This however is a bad idea,
since the can take anywhere between 100-300ms depending on network
conditions.

While this would be in progress, the article is still being edited by
the user. So at the end of the network request, the state returned from
the backend and the current state in the editor is diverged. But since
the update happens anyway, the editor would prepend older context.

```
Time   --> 

User Action:      [Edit 1] ---> [Edit 2] ---> [Edit 3]
Backend Save:           Save Req (Edit 1) ----> Response (Edit 1)
Resulting Editor State: [Edit 3] + [Edit 1] (Outdated state prepended)
```

### The solution

The solution is to unbind the article from the backend state, ensuring
that the article editor is the source of truth and ignoring the
responses. This pull request does this by adding an asynchronous save
functionality. The changes include adding a new `saveArticleAsync` event
and ensuring that the local state is not updated unnecessarily during
asynchronous saves.

```
Time   --> 

User Action:      [Edit 1] ---> [Edit 2] ---> [Edit 3]
Backend Save:           Save Req (Edit 1) ----> Response (ignored)
Resulting Editor State: [Edit 3] (Consistent and up-to-date)
```

Added the following two debounced methods

These complementary debounce methods prevent unnecessary re-renders
while ensuring backend is in sync. `saveArticleAsync` preserves the
editor as the source of truth, while `saveArticle` manages periodic
state updates from the backend with a delay large enough to safely
assume that the user has stopped typing
Method | Delay | Behavior
-- | -- | -- 
`saveArticleAsync` | 400ms | Sends data to backend and ignores the
response
`saveArticle` | 2.5s | Sends data and updates local state with the
backend response

### How to test

1. Remove the following line
dc042f6ddc/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue (L64)
1. Update the latency here to 400 (P.S. the diff shows the latency to be
600, but that was added as a stop-gap solution)

dc042f6ddc/app/javascript/dashboard/components-next/HelpCenter/Pages/ArticleEditorPage/ArticleEditor.vue (L51)
1. Set the browser network latency to Slow 3G or 3G
1. Start writing on the editor, try fixing typos with backspace or
moving around with the cursor

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-11-21 19:38:08 -08:00
Sivin Varghese
2dae4b22a2
feat: Add Label Input components (#10480) 2024-11-21 13:57:43 -08:00
Sivin Varghese
cf6ef11b9f
feat: Add contact merge form component (#10478)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-21 13:52:25 -08:00
Shivam Mishra
497bc055a2
feat: Attributify button component (#10473)
This PR allows attributify for `variant`, `size` and `color` props. This allows using shorthands, instant of writing full props.

We also added a small computed method to ensure these does not show up
in the DOM and pollute it

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2024-11-21 13:48:25 -08:00
Sivin Varghese
79daf56c31
feat: Add contact note item component (#10479) 2024-11-21 13:47:57 -08:00
Sivin Varghese
2309424cb1
feat: Add Contact card and form component (#10466)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-20 21:18:25 -08:00
Shivam Mishra
3a334be582
feat: add channel icon component (#10471)
This pull request introduces a new `ChannelIcon` component and refactors the existing code to use this component, which simplifies the icon management for different channel types and providers.
2024-11-20 20:23:12 -08:00
Sivin Varghese
c3604bfcbf
feat: New phone number input component (#10446) 2024-11-20 22:31:05 +05:30
Sivin Varghese
b0d6089bb6
feat: Updates on new components (#10444) 2024-11-20 20:21:35 +05:30
Shivam Mishra
759615d041
fix: Update the dropdown bg to match the design system (#10438)
This PR updates the background used in dropdown to match our design system. Previous PR failed to add this correctly.

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2024-11-19 14:29:45 -08:00
Sivin Varghese
a7e3d443c9
feat: Add the new select menu component (#10445) 2024-11-19 14:25:45 -08:00
Shivam Mishra
c2e2954dfa
fix: Remove the warnings generated from the Sidebar component (#10437)
The following warning occurred since the `ChannelLeaf` component was passed extra props. This PR fixes it by passing only the required props
2024-11-18 19:09:09 -08:00
Shivam Mishra
aaa328be87
feat: Add dropdown component (#10358)
This PR adds dropdown primitives to help compose custom dropdowns across the app. The following the sample usage

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2024-11-18 17:29:27 -08:00
Shivam Mishra
ac729cf0cf
feat: update debounce duration for article editor (#10410)
Quick fix for CW-3721 until we work on a better solution
2024-11-13 12:29:50 +05:30
Shivam Mishra
97d7b9d754
feat(ee): Setup @chatwoot/captain NPM library (#10389)
--- 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-11 17:39:09 -08:00
Sivin Varghese
db327378fa
feat(v4): Add new conversation card component (#10392) 2024-11-07 20:30:56 -08:00
Sivin Varghese
579efd933b
feat(v4): Update the campaigns page design (#10371)
<img width="1439" alt="Screenshot 2024-10-30 at 8 58 12 PM"
src="https://github.com/user-attachments/assets/26231270-5e73-40fb-9efa-c661585ebe7c">


Fixes
https://linear.app/chatwoot/project/campaign-redesign-f82bede26ca7/overview

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-10-31 11:57:13 +05:30
Shivam Mishra
6e6c5a2f02
refactor: use css only last item detection (#10363)
The last item in the sidebar top level group has an indicator specified,
the problem in our case is that the structure can be nested and have sub
groups. So selecting the last item correctly can be tricky.

Previous implementation relied on the using DOM queries to find the last
item from a flat list of children, it would trigger on a `watch`. This
was error-prone as well as non idiomatic. The new approach is CSS-only
and reduces the unnecessary compute required.

Codepen for reference: https://codepen.io/scmmishra/pen/yLmKNLW

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-31 09:39:18 +05:30
Sivin Varghese
aa57431c48
fix: Dropdown menu issues (#10364) 2024-10-29 16:10:35 +05:30
Sivin Varghese
0689f59a05
feat: Update button component (#10362) 2024-10-29 14:00:24 +05:30
Sivin Varghese
f73798a1aa
feat(v4): Help center portal redesign improvements (#10349) 2024-10-28 21:04:43 -07:00
Shivam Mishra
7ba6c1d87d
fix: Fix the issues with the new sidebar (#10348)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-28 20:41:43 -07:00
Shivam Mishra
6df2d76c1e
feat: new colors (#10352)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2024-10-28 14:27:08 +05:30
Shivam Mishra
80c9434069
feat(v4): Auto-navigate to first menu item on group menu open(#10350)
Ensures users are seamlessly directed to the first available menu item upon opening a group, improving UX by reducing unnecessary clicks. This change enhances navigation flow within groups.

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-25 13:01:29 -07:00
Sivin Varghese
a3855a8d1d
feat(v4): Update the help center portal design (#10296)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-23 22:09:36 -07:00
Shivam Mishra
6d3ecfe3c1
feat: Add new sidebar for Chatwoot V4 (#10291)
This PR has the initial version of the new sidebar targeted for the next major redesign of the app. This PR includes the following changes

- Components in the `layouts-next` and `base-next` directories in `dashboard/components`
- Two generic components `Avatar` and `Icon`
- `SidebarGroup` component to manage expandable sidebar groups with nested navigation items. This includes handling active states, transitions, and permissions.
- `SidebarGroupHeader` component to display the header of each navigation group with optional icons and active state indication.
- `SidebarGroupLeaf` component for individual navigation items within a group, supporting icons and active state.
- `SidebarGroupSeparator` component to visually separate nested navigation items. (They look a lot like header)
- `SidebarGroupEmptyLeaf` component to render empty state of any navigation groups.

----

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-23 18:32:37 -07:00
Sivin Varghese
dff57013c3
feat: Add article empty state component (#10278) 2024-10-17 19:56:38 -07:00
Sivin Varghese
a37d44758b
feat: Add portal empty state (#10277) 2024-10-17 15:51:24 -07:00
Pranav
35b21c1cea
feat: Add Spinner to new components (#10303)
- Add Spinner to new components
2024-10-16 17:53:46 -07:00
Sivin Varghese
306a6c6ce0
feat: Add the new portal settings page (#10282) 2024-10-16 10:51:13 -07:00
Sivin Varghese
902a9aa7d7
feat: Add the new design for edit article page (#10285) 2024-10-16 10:50:44 -07:00
Sivin Varghese
a04f8182a2
feat: Add new Locale page (#10275)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-15 19:21:15 -07:00
Sivin Varghese
6d6dc0c153
feat: Add the new design for the portal category page (#10274)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-10-15 13:17:28 -07:00
Sivin Varghese
32a9d5b0ce
feat: Add a base layout component for the empty states (#10276) 2024-10-15 13:12:32 -07:00
Sivin Varghese
0082c6adb9
feat: Add new Inline Input component (#10281) 2024-10-15 13:11:38 -07:00
Sivin Varghese
431d533635
feat: Add new Avatar component (#10280)
**Screenshot from story**

**Light**
<img width="949" alt="image"
src="https://github.com/user-attachments/assets/b4a61e64-7c1d-408a-9009-13fa1ad43b67">



**Dark**
<img width="949" alt="image"
src="https://github.com/user-attachments/assets/21496540-aea5-4ca6-a92d-e7935b5e03d1">
2024-10-15 13:11:08 -07:00
Sivin Varghese
5fd389e15d
feat: Add the new design for article page (#10273) 2024-10-15 13:08:04 -07:00
Sivin Varghese
44be3c9eec
feat: Add Help Center layout with portal switcher component (#10272) 2024-10-15 13:07:14 -07:00
Sivin Varghese
7be1ecaf96
feat: Add new ComboBox component (#10267) 2024-10-15 13:03:06 -07:00
Sivin Varghese
f13644245e
feat: Add the new Dialog component (#10266) 2024-10-15 13:01:57 -07:00
Sivin Varghese
62f4f127aa
feat: Add new breadcrumb component (#10268) 2024-10-15 12:59:50 -07:00
Sivin Varghese
dec637ab8a
feat: Add new pagination component (#10263) 2024-10-14 21:06:54 -07:00
Sivin Varghese
593270d10b
feat: Add the locale card component (#10270) 2024-10-11 15:52:03 -07:00
Sivin Varghese
6986d34bd9
feat: Add the new Category card component (#10271) 2024-10-11 15:51:32 -07:00
Sivin Varghese
694302b930
feat: Add the new Article card component (#10269) 2024-10-11 15:50:54 -07:00
Sivin Varghese
1e9959bb65
feat: Update the design for the dropdown menu component (#10265)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-11 15:46:13 -07:00
Sivin Varghese
ed9dc6d419
feat: Add the design for the new tab component (#10261)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-11 15:27:29 -07:00
Sivin Varghese
2d5afef7c2
feat: Update the design for text area component (#10260) 2024-10-11 15:22:56 -07:00
Sivin Varghese
1fc06f8959
feat: Add the design for the new Input component (#10258)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-11 15:13:17 -07:00
Sivin Varghese
16c6ef0e11
feat: Add the update design for the button component (#10257)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-11 15:11:16 -07:00