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822 Commits

Author SHA1 Message Date
Muhsin Keloth
c5c0845151
feat: Add labels, status and priority in notification push_event_data (#8972) 2024-02-20 17:17:25 +05:30
Sojan Jose
978a8a4cb2
fix: support_email and inbound_email_domain returning empty string (#8963) 
chore: Fix for inbound email domain being nil
 2024-02-19 15:43:35 +05:30
Muhsin Keloth
3b7b06dbec
feat: Add meta to notification model (#8941) 
* feat: Add meta and description to notification model

* chore: remove description
 2024-02-16 14:38:02 +05:30
Muhsin Keloth
1b21e0d429
feat: Add notification.updated event (#8871) 2024-02-07 18:15:51 +05:30
Sojan Jose
7776b74126
chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864) 
This PR addresses several items listed in our rubocop_todo by implementing the necessary corrections and enhancements. As a result, we are now able to remove the rubocop_todo file entirely, streamlining our codebase and ensuring adherence to our coding standards.

fixes: https://linear.app/chatwoot/issue/CW-1806/chore-rubocop-audit
 2024-02-07 13:36:04 +04:00
Sivin Varghese
9e0468cd73
feat: Inbox header actions (Snooze/Delete) (#8858) 
* feat: Inbox header actions (Snooze/Delete)

* chore: Minor fix

* chore: Fix eslint

* Update inboxHotKeys.js

* feat: custom snooze

* Update actions.spec.js

* chore: Clean up

* chore: add snoozed_until to notification end point

* chore: Minor fix

* chore: Minor style fix

* chore:Clean up

* chore: review fixes

* chore: Minor fix

* chore: Adds alert

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-06 08:54:15 +05:30
Shivam Mishra
07ea9694a3
feat: new accounts controller for signup+onboarding (#8804) 
* feat: add v2 accounts controller

* feat: allow empty account and user name

* feat: ensure  and  is present for v1 signup

* test: remove validation checks

* chore: apply suggestions

* chore: revert en.yml formatting

* chore: line at EOF

* fix: routes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-02 16:10:45 +05:30
Vishnu Narayanan
b8047f0912
feat: sla-2 add automation backend support for SLA (#8775) 
* feat: add automation support for SLA

* feat: add sla action in automtion UI

* chore: revert frontend changes

* chore: refactor to ee namespace

* chore: refactor automation rule to ee namespace

* feat: create applied_sla table entry

* chore: add applied_sla spec

* chore: rubocop fixes

---------

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-02-01 15:42:12 +05:30
Pranav Raj S
905ca94f71
chore: Remove unused attribute imap_inbox_synced_at (#8822) 
- imap_inbox_synced_at is no longer used; this PR removes all the references to the same.
 2024-01-31 11:48:46 +04:00
Sojan Jose
0805f362d3
chore: Validation for purchased pricing_plan_quantity (#8809) 
- Add validations based on purchased pricing_plan_quantity
- Modify the Dashboard to support the new error message
 2024-01-30 11:26:07 +04:00
Shivam Mishra
3ed80fa867
feat: expiry for cache keys [CW-3038] (#8793) 
* feat: set cache keys for 3 days only

* feat: invalidate should set the latest timestamp

* refactor: cache_keys concern

* remove invalidate_cache method
* refactor reset to set to new value instead of delete
* ensure only one event is dispatched

* feat: set expiry to 24 hours

* chore: make expiry 48 hours

* feat: include destroy event

* feat: set expiry to 72 days

* fix: typo

* test: cache update after `touch`

* test: update cache keys

* refactor: remove after_touch, it's already handled in commit
 2024-01-29 15:27:26 +05:30
Muhsin Keloth
485c561b18
feat: Add attributes location and country_code to Contact model (#8803) 
feat: Add attributes location and country_code to Contact model
 2024-01-29 14:10:14 +05:30
Muhsin Keloth
904d76420d
fix: Add last_activity_at to notification push event data (#8784) 
fix: Add last_activity_at to push event data
 2024-01-25 12:05:00 +05:30
Muhsin Keloth
fa907840c7
feat: Add middle_name and last_name to contact model (#8771) 
feat: Add `middle_name` and `last_name`
 2024-01-24 16:22:04 +05:30
Muhsin Keloth
143299f138
feat: Add contact_type attribute to contact model (#8768) 2024-01-24 12:26:47 +05:30
Surabhi Suman
4b40c61201
feat: Support Regex validation for custom attributes (#7856) 
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
 2024-01-23 18:01:57 +04:00
Shivam Mishra
834c219b9b
feat(perf): update query to do a simpler search [CW-2997] (#8763) 
Message search would frequently timeout. The reason was that the query would join the conversation too, the new query searches the message table directly

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-01-23 14:20:00 +04:00
Shivam Mishra
e39c14460b
fix: validate url for Dashboard Apps [CW-2979] (#8736) 2024-01-18 17:48:30 +05:30
Sojan Jose
5f6e17f307
feat: Use Telegram HTML Parsemode (#8731) 
- this ensures that the markdown formatted messages from the Chatwoot dashboard will render consistently in telegram UI for the supported types like bold, italics, links etc
 2024-01-18 15:36:36 +04:00
Sojan Jose
76fe2f9bb8
chore: Switch to Markdown instead of MarkdownV2 for telegram channel (#8720) 2024-01-17 14:28:13 +05:30
Muhsin Keloth
818424259f
chore: Get all notification API improvments (#8549) 
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2024-01-17 09:02:18 +05:30
Nithin David Thomas
d1e7e75638
feat: Adds internal support for markdown in Telegram outgoing messages (#8640) 
This PR adds support for Markdown in the telegram API for send message. The dashboard uses commonmark syntax for markdown but telegram is using MarkdownV2.
More info - https://core.telegram.org/bots/api#markdownv2-style

Adds support for bold - *bold*, _italic text_, __underline__, ~strikethrough~

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-01-16 13:32:59 +04:00
Sojan Jose
dc4e13b300
chore: Fix for empty update case for messages (#8641) 
We observed an issue in production where the external webhook for an API inbox was failing. This, in turn, calls message update to update message status to failed. This causes a loop because rails trigger after_update callbacks even for empty commits.

Ref: rails/rails#44500
 2024-01-05 13:10:26 -08:00
Shivam Mishra
6e30064421
feat: handle unsupported media on the backend (#8650) 
This PR logs additional information in content_attributes of a message in case it is unsupported. This info can be used by the client to render a fresh UI
 2024-01-05 13:05:00 -08:00
Muhsin Keloth
b5071e61d7
feat: Add last_activity_at field to Notification model (#8585) 2023-12-20 13:02:37 +05:30
Pranav Raj S
8c9a351c84
feat: Add support for ascending and descending options in sort (#8542) 2023-12-12 17:15:48 -08:00
Pranav Raj S
d28f512de4
fix: Update the label name to use .strip to avoid unnecessary whitespace characters (#8541) 
- The cache stores the labels as label1, label2. Without removing the whitespace, the output of cached_label_list_array would be [label1, [whitespace]label2], which doesn't match with the existing labels. This list is returned with proper label names.
 2023-12-12 15:04:29 -08:00
Pranav Raj S
890515edfd
feat(perf): Cache labels on the conversation model (#8527) 2023-12-11 18:27:55 -08:00
Muhsin Keloth
db9a32a4c0
feat: Add sticker support in Line channel (#8488) 2023-12-10 20:45:44 -08:00
Muhsin Keloth
db33b7d1dc
feat: Clear all previous notifications if a new notification is added to a conversation (#8490) 2023-12-06 14:03:43 +05:30
Muhsin Keloth
76711d95ff
chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Muhsin Keloth
449503bb94
feat: Snooze notification API (#8439) 2023-12-04 12:32:35 +05:30
Muhsin Keloth
aad18e1ca4
feat: Add notification_deleted action cable event (#8431) 2023-12-01 23:06:22 +05:30
Shivam Mishra
5588d6e344
feat: convert feature_flag to bigint [CW-2767] (#8350) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-11-17 15:50:24 -08:00
Shivam Mishra
cd217a3f86
feat: allow automation rules to remove labels (#8346) 2023-11-13 13:10:55 +05:30
Vishnu Narayanan
677888bcde
feat: Add job to remove stale contact inboxes (#8096) 2023-11-06 20:24:30 -08:00
Pranav Raj S
653e0335c0
fix: Handle PermissionDeniedError for Dialogflow processor (#8252) 2023-10-30 13:24:03 -07:00
Pranav Raj S
6c4b92f7f6
fix: Revert the changes for SyncCustomFilterCountJob (#8238) 2023-10-27 10:45:48 -07:00
Sojan Jose
8c67ea56e7
chore: Campaign conversations should be created in open state (#8209) 
- Ensure that conversations originating from campaigns are created in the open state.
 2023-10-25 13:03:08 -07:00
Muhsin Keloth
4a89bab23a
feat: Handle Telegram send message/attachments errors (#8173) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-25 08:36:31 -07:00
Sivin Varghese
35a9acf099
feat: Adds the ability to set an emoji for help center category (#8111) 2023-10-20 13:52:30 +05:30
Shivam Mishra
b9694a0818
feat: support reply to for Telegram (#8105) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-20 13:14:20 +05:30
Shivam Mishra
7416bbb25e
feat: support reply to for outgoing message in WhatsApp (#8107) 
- This PR enables replies to WhatsApp.
 2023-10-19 13:24:46 -07:00
Shivam Mishra
62d8ec7edb
feat: support reply to for incoming messages on facebook (#8076) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-13 16:33:50 +05:30
Muhsin Keloth
0bc20873f6
feat: Add delivery status for Twilio Channel (#8082) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-11 21:17:46 +05:30
Sojan Jose
a3d008da06
chore: Ensure null validation for private attribute in messages (#8085) 2023-10-11 13:16:59 +05:30
Sojan Jose
6a73953003
chore: Add delay before running dataimport job (#8039) 
- We have observed some failures for data import jobs in the cloud due to race conditions with job executions and active storage file uploading. This PR adds delays and retries to accommodate that.
 2023-10-03 22:18:57 -07:00
Pranav Raj S
fd633e1613
feat: Add inbox webhook events (#8006) 
- Add webhook events for inbox creation/updation.
- Right now, the feature is added under a feature_flag. It is not available by default on all installations.
 2023-09-28 15:28:10 -07:00
Muhsin Keloth
0dd5104acb
chore: Move slack message concern to the helper (#7912) 2023-09-19 11:09:23 +05:30
Pranav Raj S
4503ba018d
chore: Increase the limit of greeting message (#7883) 2023-09-08 15:33:09 +05:30
Muhsin Keloth
ce4cfee8bd
fix: Attachment sent from slack doesn't reach to chatwoot (#7852) 2023-09-05 17:23:58 +05:30
Pranav Raj S
29e8e41443
fix: Delete agent bots without deleting the messages (#7754) 2023-08-17 13:48:49 -07:00
Vishnu Narayanan
7b8a3fcae0
feat: auditlog for team and inbox member updates (#7516) 
- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-08-15 19:55:19 -07:00
Sojan Jose
e3b8c1fbb5
fix: Include waiting on agent conversations to unattended view (#7667) 
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-08-15 15:09:10 -07:00
Pranav Raj S
1a06bfd69c
fix: Force account_id in message filters (#7705) 2023-08-10 21:58:25 -07:00
Pranav Raj S
1cac2e86c3
fix: Limit count query to return only 10 values (#7704) 2023-08-10 19:30:02 -07:00
Pranav Raj S
4baa4363f4
fix: Update unread_count being 0 if agent has not seen the conversation (#7690) 2023-08-07 18:50:31 -07:00
Pranav Raj S
3a547de909
fix: Update the default status of the hooks to enabled (#7652) 
In the recent Slack integration update, we made changes to how hooks are handled. Now, hooks require an additional check to be enabled. By default, new hooks are created in a disabled state, which might lead to issues with the hooks not being executed as expected.

This migration updates the status attribute of hooks to have 'enabled' as the default value, ensuring that new hooks are enabled by default and can function properly.
 2023-08-01 12:14:47 -07:00
Nic Hippenmeyer
65190422c4
fix: Rename unread_since scope (#7267) 
- This renames the unread_since scope to created_since, which more accurately describes what the scope returns.
- The EXTRACT(EPOCH FROM created_at) > (?) clause was also simplified and rewritten as created_at > ?, which is equivalent:
 2023-07-27 12:29:21 +03:00
Jordan Brough
a7bc855486
refactor: Remove deprecated "belongs_to" relationships in Message (#7434) 
- Remove the deprecated columns in message model
 2023-07-27 11:41:34 +03:00
Shivam Mishra
ff97536095
feat(perf): contact page loading speed (#7629) 2023-07-27 13:32:22 +05:30
Liam
6c1ee4d965
fix: Contacts page sort by created_at [CW-2262] (#7584) 
Fixes the contacts page sort by created_at.
fixes: #7577
 2023-07-26 18:37:30 +03:00
Shivam Mishra
1c47478104 fix: undefined method update_cache_key for nil:NilClass (#7568) 2023-07-25 13:00:34 +03:00
Liam
4b27fdf4db
fix: Increase the out of office message length to 10_000 (#7583) 2023-07-24 20:29:04 -07:00
Pranav Raj S
a6a0e78bbe
feat: Sort articles based on views (#7599) 2023-07-24 20:27:43 -07:00
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources (#7518) 
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
 2023-07-21 18:11:51 +03:00
Vishnu Narayanan
4828071fc3
feat: add audit trail for channel updates (#7396) 2023-07-21 12:08:19 +05:30
Sojan Jose
1d718b92b7
chore: Fix schema disparities (#7554) 
- Fixing the schema disparities that crept up during merges
- Also, fix the issue with migrate command regenerating the schema for contacts.rb model
 2023-07-19 19:15:43 +03:00
Pranav Raj S
3a77e672f8
feat: Compute average response time of replies (#7530) 2023-07-17 11:21:31 -07:00
Pranav Raj S
ec65b43993
feat: Add support for API key authentication in Twilio (#7523) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-07-14 19:20:54 -07:00
Tejaswini Chile
10dd0ba647
feat: Sentiment Analysis (#7475) 2023-07-12 15:03:31 +05:30
Pranav Raj S
09f46aa912
chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Sojan Jose
40830046e8
feat: Audit Logs for Account User Changes (#7405) 
- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-06-28 22:42:06 +05:30
Shivam Mishra
996325f35b
feat: multiple UX improvements to labels (#7358) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-06-25 18:49:49 +05:30
OMAR.A
82e5fc413e
fix: Label Duplication in Bulk Actions (#7341) 
When looping the conversations in bulk action to assign them to new labels, the existing labels in other conversations were also getting duplicated across all conversations. This PR fixes the issue. 

> In the previous implementation, new_labels is appended to the existing labels using the << operator. This operator modifies the original array instead of creating a new one, causing unwanted side effects. More specifically, new_labels is a reference to the original argument array of the method.

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Peter Salib <74493166+Peteraymansalib@users.noreply.github.com>
 2023-06-22 18:36:58 +05:30
Pranav Raj S
93daaea19b
feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Sojan Jose
595e6e79f0
chore: Add sla policy association to conversation (#7360) 
Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
 2023-06-21 14:48:50 +05:30
Vishnu Narayanan
6bea2cbc4a
feat: add audit trail for macros (#7352) 2023-06-20 13:04:59 +05:30
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Shivam Mishra
9985f1c143
refactor: remove redundant taggable declaration (#7310) 2023-06-15 12:57:56 +05:30
Tejaswini Chile
1ee6a8fe90
chore: Add validation for processed content field (#7306) 
* logging the messages id for message validation exception

* Update the processed_message_content validation over length

* codeclimate

* specs failing for contacts
 2023-06-14 18:28:42 +05:30
Tejaswini Chile
23ca6d56f9
feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Shivam Mishra
429ec7194f
feat: add index to reporting events [CW-1960] (#7294) 
* fix: annotation

* feat: add better index for reporting_events
 2023-06-12 18:23:42 +05:30
Vishnu Narayanan
9ff5978d6e
feat: Add audit trail events for team (#7285) 2023-06-09 17:30:36 -07:00
Tejaswini Chile
879a244f93
fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Shivam Mishra
2f2ae88cba
fix: unattended count mismatch in report and list (#7263) 2023-06-08 17:58:13 +05:30
Sojan Jose
7e89e3a34a
chore: Ensure template_sync timestamp is updated (#7265) 
Fix for the cases where there are multiple channels with invalid provider config, which results in the templates sync scheduler failing to schedule jobs for valid channels.

fixes: https://linear.app/chatwoot/issue/CW-2032/bug-whatsapp-template-sync-failing-in-cloud
 2023-06-07 17:18:24 +05:30
Sojan Jose
d03924b846
feat: Enable sending template messages in webhooks (#7252) 
fixes: https://github.com/chatwoot/chatwoot/issues/5291
 2023-06-05 20:27:28 +05:30
Sojan Jose
d93a8d05bc
chore: Increase character limit for external url fields (#7230) 
- Increase the external url field validation to 2048 characters

fixes: https://github.com/chatwoot/chatwoot/issues/7098
 2023-05-31 19:17:24 +05:30
Shivam Mishra
f1a77ba934
feat: allow superadmins to reset cache keys for IndexedDB (#7180) 
Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.

fixes: https://linear.app/chatwoot/issue/CW-1817

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-05-29 23:05:17 +05:30
Sojan Jose
afc97faa8b
chore: Rotate pubsub token on password change (#7194) 
Fixes: https://linear.app/chatwoot/issue/CW-1350/
 2023-05-27 13:24:31 +05:30
Muhsin Keloth
2c85098698
fix: Mentions in assigned/participation notification(#7185) 2023-05-25 18:18:56 +05:30
Vishnu Narayanan
123fc73394
feat: add audit trail for sign_in and sign_out (#7158) 
* feat: add audit_trail for sign_in event

* chore: ignore unrelated User model columns for auditing

* chore: fix prepend call for webhook/automation rule

* chore: add spec for sign_in event

* chore: refactor sign_in auditlog method to enterprise namespace

* feat: add sign_out audit trail

* feat: review comments
 2023-05-25 14:27:30 +05:30
Shivam Mishra
44b1047b90
feat(perf): contacts query performance (#7175) 
* feat: use more indexable where condition

* feat: add index concurrently

* chore: update schema

* refactor: update index name
 2023-05-23 17:22:47 +05:30
Tejaswini Chile
d481b9fbcf
feat: Limit the number of custom filters per user (#7101) 2023-05-22 18:03:15 +05:30
Sojan Jose
7ab7bac6bf
chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
Shivam Mishra
105f9a27d2
feat: more CSAT filters (#7038) 
* refactor: use grid instead of flex

* refactor: let the parent layout decide the spacing

* feat: add a separate date-range component

* refactor: use new date-range component

* fix: destructure all options

* refactor: separate group by component

* refactor: better handle group by data

* fix: defaul group by

* refactor: variable naming

* refactor: use DATE_RANGE_OPTIONS directly

* chore: update platform in gemfile.lock

* refactor: trigger fetch on filter change

* refactor: remove redundant method

* refactor: simplify methods and emitting

* refactor: simplify filter logic

* refactor: simplify fetching

* refactor: imports

* refactor: prop name

* refactor: CSAT response to use new APIs

* refactor: use common filter event

* refactor: use computed value for validGroupBy

* refactor: better function names

* refactor: rename prop

* refactor: remove redundant props

* refactor: separate agents filter component

* feat: add labels filter

* feat: add inboxes filter

* fix: event

* refactor: send label and inbox along with request payload

* feat: add inbox filter

* feat: add inbox to download

* refactor: use request payload from computed property

* refactor: params

* feat: add team to csat filters

* feat: add team to csat filters

* feat: add filter for rating

* feat: reverse options

* feat: add labels for ratings and translations

* feat: update translation

* fix: margin and spacing

* fix: trailing whitespace

* feat: add tests for filters

* chore: move files

* feat: add try catch with alerts

* feat: update import

* fix: imports

* Updates broken imports

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-18 22:50:46 +05:30
Sojan Jose
ca85d4e1c6
fix: External url validation in attachment (#7082) 
fixes: https://linear.app/chatwoot/issue/CW-1746/activerecordrecordinvalid-validation-failed-external-url-is-too-long
 2023-05-15 20:33:58 +05:30
Sojan Jose
f2a34ad8aa
Chore: Remove deprecation warning post rails upgrade (#7080) 
Fixes: https://linear.app/chatwoot/issue/CW-1575/fix-deprecations-post-upgrade-to-rails-7
 2023-05-15 16:32:27 +05:30
Sojan Jose
385eab6b96
chore: Add max length validation to text fields (#7073) 
Introduces a default max length validation for all string and text fields to prevent processing large payloads.
 2023-05-12 22:12:21 +05:30
Muhsin Keloth
2c3160cfee
feat: API to list all attachments for a conversation (#7059) 
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
 2023-05-12 15:48:06 +05:30
Muhsin Keloth
271263bcc2
feat: SLA CRUD APIs (EE) (#7027) 
Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-05-11 22:42:56 +05:30
Muhsin Keloth
c97d6021e0
chore: Add migration to set the default empty string value for contact name (#7052) 
Fixes: https://linear.app/chatwoot/issue/CW-1650/issue-with-the-contact-name
 2023-05-11 17:35:19 +05:30
Shivam Mishra
d0a1ad746a
feat: add index migration (#7050) 2023-05-10 17:55:14 +05:30
Shivam Mishra
662967b5d3
feat(perf): add index to messages created at (#7044) 
* feat: add index to messages created at

* feat: run migration
 2023-05-10 11:34:49 +05:30
Tejaswini Chile
6137a45214
chore: Update link in the reply summary email (#7024) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-05-09 17:39:09 -07:00
Sojan Jose
022383d942
chore: Upgrade to Rails 7 (#6719) 
fixes: #6736
 2023-05-06 10:44:52 +05:30
Muhsin Keloth
59433d9d3c
feat: Adds the ability to sort conversations (#6853) 
* Add sort filter

* Change UI

* Change filter

* Complete sort by filters

* Style fixes

* Fix default sort

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/ChatList.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Added translation

* Added review fixes

* Add more updates

* Code cleanups

* Update last_activity_at on message received event

* Cleans up the design for chatlist and icons

* Fix sort

* Remove inline styles

* Add tag along with the title

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-05 17:08:32 -07:00
Sojan Jose
85e57c2e94
chore: Reorganize Sidekiq Queues (#6976) 
- Rearrange and reprioritize current sidekiq queues
- Trim the unnecessary queues

ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async
 2023-05-04 15:44:16 +05:30
Tejaswini Chile
847d7ea082
feat: Add support to uncategorized articles (#6912) 2023-05-02 15:35:26 +05:30
Tejaswini Chile
99dfe1d5af
feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Sojan Jose
3fa654f5c6
chore: Add Index for widget contact lookup (#6998) 
- Adds an index to improve the contact lookup performance while calling setUser from widget
 2023-04-26 19:22:16 +05:30
Tejaswini Chile
3c2d6faf68
feat: Instagram story replies will display the original story link (#6846) 2023-04-26 15:27:07 +05:30
Shivam Mishra
af971c9b18
fix: whatsapp template params validation (#6986) 2023-04-26 08:46:30 +05:30
Shivam Mishra
d95283f5c2
feat: improvements to priority (#6981) 
* fix: colors for urgent icon

* feat: trigger updated event on priority change

* fix: specs
 2023-04-25 22:28:19 +05:30
Shivam Mishra
5600b518ac
fix: validate template_params for WhatsApp (#6881) 
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
 2023-04-25 16:50:36 +05:30
Shivam Mishra
0bbb28c432
feat: sort conversation on priority (#6943) 
* feat: update seed script to include prioritt

* feat: add sort_handler for conversations

* test: sort on priority order

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-25 09:47:47 +05:30
Muhsin Keloth
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Muhsin Keloth
f1fc658a0d
feat: Add an action in Macro to change the priority (#6940) 2023-04-24 17:14:30 +05:30
Tejaswini Chile
e3193dcabc
feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Pranav Raj S
474e65f4c8
feat: Save in_reply_to from WhatsApp messages (#6964) 2023-04-23 18:28:14 -07:00
Muhsin Keloth
ac6de50b4d
feat: Add a condition for filters based on the priority of automation (#6939) 2023-04-20 18:10:05 +05:30
Shivam Mishra
a34729c153
feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30
Muhsin Keloth
d1584eea72
feat: Add an action on automation to change the priority (#6925) 2023-04-20 11:31:33 +05:30
Shivam Mishra
9c0259da6b
feat: add priority field to conversation (#6921) (#6927) 
* feat: add priority

* feat: add indexes
 2023-04-19 13:23:14 +05:30
Tejaswini Chile
905e77048f
chore: Contact import improvements (CW-1362) (#6747) 
Fixes: https://linear.app/chatwoot/issue/CW-1362/csv-imports-are-not-working-properly
Fixes: #3462

---------

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-04-18 00:40:55 +05:30
Shivam Mishra
ca2506a941
feat: allow sorting of articles (#6833) 
* feat: sort by position

* chore: whitespace change

* feat: add border bottom color to list item

* feat: allow dragging articles

* feat: add migration to reorder all articles

* feat: add onsort method

* feat: finish UI sorting

* feat: show 50 per page in articles list

* feat: add article sorting methods

* feat: patch up reorder action with the API

* refactor: better naming

* chore: add comments

* feat: attach position to article before create

* feat: move article to end if moved between categories

* chore: add comments

* chore: update version

* fix: don't change position if previous category was nil

* fix: condition to trigger update on category change

* refactor: store new_position

* refactor: use grid instead of table

* feat: add snug spacing

* feat: add grab-icon

* feat: add grab icon to list

* refactor: show draggable only for category page

* feat: add update_positions as a class method

---------

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-17 14:43:10 +05:30
Tejaswini Chile
e69e0bc984
Add status reopen activity message for api channel (#6839) 2023-04-10 19:12:20 +05:30
Pranav Raj S
e877b01e00
fix: Invalidate cache if any of the related objects change (#6860) 
* fix: Invalidate cache if any of the related objects change

* Add specs:

* Update context

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-04-10 15:47:13 +05:30
Pranav Raj S
91dc7733b0
feat: Use inbox image as avatar for the bot (#6859) 2023-04-07 13:25:18 -07:00
Pranav Raj S
ebd5fbef17
chore: Use feature_flags attribute instead of settings_flags (#6820) 
* chore: Use feature_flag instead of settings_flag

* Remove unnecessary changes
 2023-04-04 09:56:58 -07:00
Tejaswini Chile
6a0ca35de4
Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Tejaswini Chile
d1ac33e98c
feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Tejaswini Chile
21da03fe5b
Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Sojan Jose
7e3a4d2c20
fix: Adds assignee as a participant during auto-assign (#6789) 
- Ensures that the assignee is added as a participant during auto-assign
 2023-03-30 11:39:53 +05:30
Chamath K.B. Attanayaka
6002394fcf
feat: Support input_select messages on telegram (#5887) 
- Adding interactive button support for telegram for outgoing and incoming messages. 


Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-28 22:50:07 +05:30
Shivam Mishra
bc8e8f3bb5
feat: add index to conversation id and account_id (#6757) 
- This PR adds an index to conversations id and account_id. This improves the performance of some reports query
 2023-03-28 22:34:04 +05:30
Tejaswini Chile
54a809ea54
fix: Case insensitive email match (#6760) 
Fixes: https://linear.app/chatwoot/issue/CW-1354/email-id-case-sensitive

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-03-28 15:23:41 +05:30
Shivam Mishra
4c10845acd
fix: [CW-44] don't count private message as first reply (#6707) 
* fix: don't count private message as first reply

* fix: update first_human_response_logic

* refactor: separate valid_first_reply method

* test: valid first reply

* feat: add check for automation rule

* test: update step that creates data

* fix: add boundary condition in case first_reply_created_at is not present

* test: fix report builder

* refactor: conditions

* test: remove second message condition
 2023-03-27 21:23:37 +05:30
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710) 
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
 2023-03-27 12:16:25 +05:30
Tejaswini Chile
9c040af028
[CW-1348] fix: Update email regex validation for contact_inbox (#6705) 2023-03-21 10:51:12 +05:30
Sojan Jose
de8c26dce8
chore: Additional indexes and fixes (#6675) 
- Fix breakage related to the look-up job in Heroku deploys 
- Add additional db indexes for performance optimisations
 2023-03-15 19:52:02 +05:30
Sojan Jose
da76537011
chore: Search optimisations (#6644) 
- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query

ref: #6583
 2023-03-13 19:10:31 +05:30
Tejaswini Chile
8f4d4798c2
feat: Backend changes for article and categories ordering (#6655) 2023-03-13 17:39:07 +05:30
Tejaswini Chile
2abc57300c
fix: Add a check for automation_created message in FIRST_REPLY_CREATED event (#6618) 2023-03-06 17:47:35 +05:30
Vishnu Narayanan
d870b0815a
feat: Audit log APIs (#6434) 
- Adds the appropriate APIs for Audit Logs.

ref: #6015
 2023-03-01 20:02:58 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search (#6564) 
- Adding new API endpoints for search
- Migrations to add appropriate indexes
 2023-02-28 22:00:36 +05:30
Tejaswini Chile
ce807d3251
fix: Condition based backend validation (#6554) 2023-02-27 20:22:07 +05:30
Shivam Mishra
06ffaa90fc
fix: bots included in time to response metrics (#6409) 
* feat: ignore bots in avg_first_response_time

* feat: ignore bots in avg_first_response count

* feat: add bot handoff event

* feat: add handoff event listener and reporting event

* fix: ignore agent bot in first response

* refactor: calculate first_response with last handoff

* refactor: method defn order

* test: new reporting events

* feat: Revert "feat: ignore bots in avg_first_response count"

This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.

* feat: Revert "feat: ignore bots in avg_first_response_time"

This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.

* fix: business hour calculation for first_reply

* fix: event_start_time for first_response

* feat: add migration to recompute first_responses

* refactor: separate mute helpers for conversation

* refactor: rename migration

* refactor: migration script

* fix: migration typo

* fix: typo in query

* feat: update schema.rb

* Revert "feat: update schema.rb"

This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.

* feat: update schema

* refactor: update events as a batch job

* fix: ignore the event if value is negative

* feat: don't create a new hand-off if it's already present

* refactor: break the action into smaller chunks

* refactor: update reporting listener spec

Handle the case to ensure extra bot handoffs are not created for a give conversation

* fix: import error

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
 2023-02-25 09:48:48 +05:30
Shivam Mishra
7be2ef3292
feat: Google OAuth for login & signup (#6346) 
This PR adds Google OAuth for all existing users, allowing users to log in or sign up via their Google account.

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-02-16 11:12:02 +05:30
Pranav Raj S
80784e3cab
feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants (#6462) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-02-15 16:33:31 -08:00
Pranav Raj S
949ddf68ba
chore: Refactor the notification service for participants (#6461) 2023-02-15 14:14:56 -08:00
Pranav Raj S
98ff185d42
chore: Add formatting for the view count (#6447) 2023-02-13 14:29:14 -08:00
Shubham Kumar
29025759d6
feat: Add webhook events for contact created, updated (#6415) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-13 13:28:27 -08:00
Sojan Jose
5cbfcfbfa0
chore: Limit conversation resolution Job (#6433) 
We will be adding a limit to the resolution job so that it is performed at a spaced interval. This will ensure there won't be a sudden spike in resource usage

fixes: chatwoot/product#707
 2023-02-13 14:00:52 +05:30
Fayaz Ahmed
53d5d2af3c
chore: Remove pagination from macros listing api (#6419) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-02-09 16:56:37 +05:30
Jacson Santos
73d14f204e
feat: Add the ability to receive contact(vCard) on a WhatsApp inbox (#6330) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-07 19:36:38 -08:00
Shivam Mishra
f8aa544aae
fix: order for canned response (#6400) 
* feat: order canned response

Order canned responses by short_code match first and then with content

* Added specs

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-06 12:53:48 -08:00
Sojan Jose
6b839a0442
feat: Ability for super admin to impersonate a user (#6382) 2023-02-06 11:00:08 -08:00
Shubham Kumar
4d92cafd3f
feat: Order articles by updated_at (#6324) 
* feat: Order articles by updated_at

* Sort before pagination

---------

Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-01-31 17:28:14 +05:30
Tejaswini Chile
6013cc9bea
fix: validate instagram story only while saving the message (#6340) 2023-01-30 13:03:59 +05:30
Vishnu Narayanan
b1ec67d110
chore: upgrade ruby to 3.1.3 (#5555) 
* chore: update to ruby 3.1.3

* chore: ping docker version to alpine3.16 for nodev16.x

Starting with Node 17, nodejs switched to OpenSSL3. The docker builds
are installing node18.xx with alpine-3.1.3.

From Node.js 17's announcement post:

    If you hit an ERR_OSSL_EVP_UNSUPPORTED error in your application
with Node.js 17, it’s likely that your application or a module you’re
using is attempting to use an algorithm or key size which is no longer
allowed by default with OpenSSL 3.0. A new command-line option,
--openssl-legacy-provider, has been added to revert to the legacy
provider as a temporary workaround for these tightened restrictions.

Looks like a webpack issue. This is fixed in webpacl 5+ and we are on
webpack4 at the moment.
Solutions

    Upgrade webpack.
    Pin nodejs version to be 16.x.x
    Use  --openssl-legacy-provider as a workaround.

Pin docker version to alpine3.16 branch to have node16.x by default

ref:
https://github.com/chatwoot/chatwoot/pull/5555#issuecomment-1379778532

* chore: update webmock

* chore: fix ruby gem path in dockerfile

* chore: switch to node16 in circleci

* chore: update ruby version in linux installer script

* chore: update ruby version in linux installer script

* chore: fix circleci

* chore: fix circleci

* feat: upgrade node version to 16.x in linux installer

* chore: update systemd files

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-01-24 23:55:07 +05:30
Tejaswini Chile
551dd81d21
chore: change the execution flow for deleting the invalid instagram story (#6313) 
* fix: change the execution flow for deleting the invalid instagram story

* fix: bundle audit update fix
 2023-01-23 16:23:35 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227) 
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-01-17 02:39:05 +05:30
Sojan Jose
ad782e450e
fix: Stop processing broken liquid tags (#6236) 2023-01-11 17:41:02 +05:30
Muhsin Keloth
078ff615ee
feat: Add support for template variables in messages content (#6215) 
Fixes: #6078

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-01-10 16:00:34 +05:30
Sivin Varghese
add33d032c
feat: Adds automation view for assigning an agent (#6131) 
* feat: Adds automation view for assigning an agent

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-01-10 11:35:56 +05:30
Pranav Raj S
cbfbe6dbad
feat: Add backend APIs for Dyte integration (#6197) 
- The backend changes required for Dyte Integration.
 2023-01-09 12:37:18 +05:30
Pranav Raj S
69bed3e08d fix: Update unread_messages count in WhatsApp inboxes (#6154) 
* fix: Update unread_count from backend instead of computing on the frontend

* Fix spec

* Remove status indicator on private notifications

* CodeClimate fix

* CodeClimate
 2022-12-30 13:54:37 -08:00
Tejaswini Chile
5541d9e00b
Fix: automation email improvement (#6061) 2022-12-19 13:21:33 +05:30
smartdev58
9292653bf9
fix: Update enabled_features logic to fix superadmin edit action (#5959) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-12-14 18:24:02 -08:00
Pranav Raj S
823c836906
feat: Allow wildcard URL in the campaigns (#6056) 2022-12-09 16:43:09 -08:00
Tejaswini Chile
7dc790a7e0
fix: Automatically remove expired story mention (#5300) 
When a user mentions the connected Instagram page in a story, the story's content is downloaded in Chatwoot, then if the user deletes the story, the content persists in the platform.

fixes: #5258
 2022-12-08 15:55:24 +03:00
Nithin David Thomas
85b52a1d3f
feat: Add a view for unattended conversations (#5890) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-29 08:18:00 -08:00
Clairton Rodrigo Heinzen
edcbd53425
feat: Read/Delivery status for Whatsapp Cloud API (#5157) 
Process field statuses received in webhook WhatsApp cloud API

ref: #1021

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2022-11-29 15:51:37 +03:00
Tejaswini Chile
a397f01692
fix: unassign team activity message (#5969) 2022-11-29 13:35:08 +05:30
Tejaswini Chile
fc9fc5a661
fix: destroy bulk service (#5921) 2022-11-25 22:46:50 +05:30
Sojan Jose
b05d06a28a
feat: Ability to lock to single conversation (#5881) 
Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.

demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef

fixes: #4975

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2022-11-25 13:01:04 +03:00
Sojan Jose
8ea0660862
chore: Add reauthorization prompt for Whatsapp Channel (#5929) 
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
 2022-11-24 14:50:32 +03:00
Tejaswini Chile
9bfbd528ef
feat: Assign team with teams none option (#5871) 2022-11-17 14:15:16 +05:30
Tejaswini Chile
e85f998a08
feat: Remove labels in macro (#5875) 2022-11-17 12:30:47 +05:30
Pranav Raj S
66044a0dc3
feat: Show last non-activity messages in the chat list (#5864) 2022-11-16 15:43:55 -08:00
Tejaswini Chile
826a735cdb
fix: Assign agent action changes (#5827) 2022-11-15 13:15:27 +05:30
Tejaswini Chile
efceaec950
fix: Activity message generation for team assignemnt automation (#5846) 2022-11-11 19:07:24 +05:30
Fayaz Ahmed
9eb861a3b7
feat: Custom attributes in automations and refactor (#4548) 
* Custom attributes

* Custom Attrs Manifest

* Fix dropdown values for custom attributes

* Handle edit mode for custom attributes

* Ported duplicate logic to a mixin

* fix Code climate issue

* Fix Codeclimate complexity warning

* Bug fix - Custom attributes getting duplicated

* Bug fixes and Code Climate issue fix

* Code Climate Issues Breakdown

* Fix test spec

* Add labels for Custom attributes in dropdown

* Refactor

* Refactor Automion mixin

* Refactor Mixin

* Refactor getOperator

* Fix getOperatorType

* File name method refactor

* Refactor appendNewCondition

* spec update

* Refactor methods

* Mixin Spec update

* Automation Mixins Test Specs

* Mixin Spec Rerun

* Automation validations mixin spec

* Automation helper test spec

* Send custom_attr key

* Fix spec fixtures

* fix: Changes for custom attribute type and lower case search

* fix: Specs

* fix: Specs

* fix: Ruby version change

* fix: Ruby version change

* Removes Lowercased values and fix label value in api payload

* Fix specs

* Fixed Query Spec

* Removed disabled labels if no attributes are present

* Code Climate Fixes

* fix: custom attribute with indifferent access

* fix: custom attribute with indifferent access

* Fix specs

* Minor label fix

* REtrigger circle ci build

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* fix: Custom attribute case insensitivity search

* Add missing reset action method to input

* Set team_input to single select instead of multiple

* fix: remove value case check for date,boolean and number data type

* fix: cognitive complexity

* fix: cognitive complexity

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: codeclimate

* fix: codeclimate

* fix: action cable events for label update

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* Fix margin bottom for attachment button

* Remove margin bottom to avoid conflict from macros

* Fix automation action query generator using the right key

* fix: not running message created event for activity message

* fix: not running message created event for activity message

* codeclimate fix

* codeclimate fix

* codeclimate fix

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/shared/mixins/specs/automationHelper.spec.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/helper/automationHelper.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-11-10 10:53:29 +05:30
smartdev58
b50890d1b5
chore: Update data format for platform API feature management (#5718) 
Updated JSON data format for Platform API for account creation update API endpoints features flags to accept false values on each feature. 

fixes: #5717
 2022-11-07 17:49:45 -08:00
Tejaswini Chile
48373628a1
fix: Macros authorizations (#5779) 
Macros policy update.

ref: #5730
 2022-11-07 17:46:00 -08:00
Tejaswini Chile
a23974d8b9
Feat/5733 Add private note action in macros (#5805) 2022-11-07 22:12:10 +05:30
smartdev58
9c0cce0392
chore: Mark conversations as pending instead of reopen when bot is present (#5751) 
With this change, conversations are marked as pending instead of reopening when a bot is connected to that Inbox. 

Fixes: #5668
 2022-11-02 13:54:56 -07:00
Sojan Jose
3a71fe3260
chore: Stop duplicate websocket updates for conversation updates (#5711) 
- remove extra dispatch for label updates
 2022-10-21 18:06:02 -07:00
Tejaswini Chile
4a299a9441
fix: Add an action cable events for label updates (#5694) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-21 16:12:35 -07:00
Tejaswini Chile
782165478b
fix: Update article count in portal admin dashboard (#5647) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-21 13:43:15 -07:00
Tejaswini Chile
a274a1702a
chore: Macros enhancement (#5609) 
- Fixed send_attachment and send_email_transcript
- Fixed duplicate activity messages
- Fixed Order of execution

Fixes: #5584
 2022-10-20 19:41:48 -07:00
smartdev58
e34e975776
chore: ability to delete user in super admin console 
fixes: #4164
 2022-10-18 01:05:28 -07:00
Sojan Jose
2423def8e8
chore: Add attachments key to message_created webhook payload (#5659) 
- Add attachments key to `message_created` webhook payload
 2022-10-17 17:36:56 -07:00
Sojan Jose
e310230f62
chore: Refactor Contact Inbox Builders (#5617) 
- Remove duplicate code and move everything to builders
- fixes: #4680
 2022-10-13 15:12:04 -07:00
David Kubeš
6c048626d0
chore: Replace deprecated functions (#5611) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-12 14:55:59 -07:00
Tejaswini Chile
fca629a32a
fix: Update timezone to get wday from working_hours (#5605) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-12 14:32:54 -07:00
Pranav Raj S
38776906ab
chore: Generate webhook-verify-token automatically (#5593) 
- Autogenerate webhook verification token in the WhatsAppCloud channel.

Co-authored-by: Sojan <sojan@pepalo.com>
 2022-10-11 17:32:31 -07:00
Sojan Jose
5bd5395d31
chore: Add missing indexes for attachments table (#5588) 
- index for attachments table
- index for conversations table
 2022-10-10 15:23:33 -07:00
Jordan Brough
ce7d9be633
Fix "presence" checks in Channel::TwilioSms (#5206) 2022-10-07 10:22:33 +05:30
Tejaswini Chile
7b54990ae6
fix: Updated IMAP errors add method (#5520) 
fixes: #5519
 2022-09-30 11:33:00 -07:00
Tejaswini Chile
57fcb79d71
fix: Article slug auto saves (#5524) 
- Auto save article slug
 2022-09-30 07:25:23 -07:00
OMAR.A
1819041f5a
fix: "wa_source_id" function return value (#5451) 
- Fix contact inbox builder returning invalid WhatsApp source id
- Add specs to cover source id validations

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2022-09-29 10:34:55 -07:00
Tejaswini Chile
c1c57fb2cd
fix: Add slug to articles (#5500) 2022-09-27 12:27:18 -07:00
Sojan Jose
913224ad84
chore: Normalize portal slug to nil (#5487) 2022-09-22 14:08:48 -07:00
Sojan Jose
99de8f4500
chore: Improve Helpcenter custom domains (#5456) 
- Support rendering articles over frontend URL
- Support rendering articles over help center URL
- Support rendering help center home page in the custom domain root
 2022-09-19 17:36:01 -07:00
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358) 
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
 2022-09-13 17:40:06 +05:30
Pranav Raj S
cf7dac5bab
chore: Add feature flag for conversation continuity in API (#5399) 
- Add the ability to toggle conversation continuity in API channel
 2022-09-06 18:14:36 +05:30
Tejaswini Chile
ee2189d98a
fix: Set and Update portal's default locale (#5368) 2022-09-01 16:44:06 +05:30
Jordan Brough
9ddf4c205c
chore: Add index on conversations.uuid (#5179) 
- We search for conversations by this attribute (e.g. in ReplyMailbox and CsatSurveyController) so it seems like we should have an index on it.
 2022-08-23 19:05:30 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI (#5164) 
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
 2022-08-16 16:58:23 +05:30
Tejaswini Chile
2397326324
fix: Auto populate team after assigned via API (#5250) 2022-08-12 13:40:28 +05:30
Sojan Jose
74fdfffe08
fix: Notification page breakages (#5236) 
- Remove the cascading foreign key indexes
- Add migration to clean up existing objects

fixes: #4285
 2022-08-10 13:46:46 +02:00
Pranav Raj S
e0cebfaa1a
chore: Allow super admin to suspend an account (#5174) 2022-08-03 11:40:03 +05:30
Tejaswini Chile
596b611fc0
fix: search with status and author (#5152) 2022-08-02 15:28:27 +05:30
Tejaswini Chile
41df70fb96
chore: Add articles metadata (#5125) 2022-07-28 13:59:16 +05:30
Tejaswini Chile
6a4c0a1578
feat: Execute macro actions, for the conversation (#5066) 2022-07-26 12:41:22 +05:30
Tejaswini Chile
5727928600
fix: help center clearing minor bugs (#5075) 2022-07-22 15:01:07 +05:30
Sojan Jose
6a6a37a67b
chore: Ability to Disable Gravatars (#5027) 
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
 2022-07-21 19:27:12 +02:00
Tejaswini Chile
0cee42a9f9
feat: Macros CRUD api (#5047) 2022-07-19 17:37:00 +05:30
Pranav Raj S
1dc7ce526e
chore: Add ee helper, custom_attributes to account (#5058) 2022-07-19 00:33:06 +05:30
Tejaswini Chile
00dc65ef73
fix: Twilio validation over blank messaging_service_sid (#5055) 2022-07-18 20:02:37 +05:30
Simon
fd44f9f28a
chore: add file size to response (#5054) 
Add file_size to the attachment response to display the file size in chat.

Fixes: #4992
 2022-07-18 15:21:24 +02:00
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Sojan Jose
05db053f60
chore: fix schema error from PR merges (#5016) 2022-07-11 20:12:48 +02:00
Tejaswini Chile
23ac1c0334
feat: Added portal logo and the updated the JSON (#4996) 2022-07-11 12:43:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242) 
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
 2022-07-08 18:20:07 +05:30
Tejaswini Chile
fdf449dc87
Feat: Article public apis (#4955) 2022-07-08 17:24:38 +05:30
Sojan Jose
e4b159dd54
chore: Fix contact model silently discarding invalid attributes (#4994) 
fixes: #4775
 2022-07-08 13:58:09 +05:30
Simon
91d9584fcb
feat: show HMAC and enforcement for identity validation for API inbox (#4807) 
Display HMAC token in Settings of Inbox API and enable enforcement option. I have also adjusted the copy so that it can apply to all inbox types.

Fixes: #4804
 2022-07-06 21:47:39 +02:00
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938) 
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
 2022-07-06 21:45:03 +02:00
Tejaswini Chile
b86638faac
fix: last incoming message sort (#4972) 2022-07-06 00:37:43 +05:30
Tejaswini Chile
029209a634
feat: Portal and Category public APIs (#4946) 2022-07-05 17:15:38 +05:30
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article (#4912) 2022-07-04 20:29:44 +05:30
Tejaswini Chile
ac7ebe516a
fix: Add validation for the inbox name to avoid special characters (#4920) 2022-06-30 10:59:37 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories (#4879) 2022-06-28 11:23:20 +05:30
Pranav Raj S
dcbca173ac
chore: Revert the migration for inbox name changes (#4919) 2022-06-23 20:36:46 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Aswin Dev P.S
d5ddc9d76c
chore: Fix SMTP sentry issue (#4883) 
* Fix SMTP sentry issue
 2022-06-22 14:09:04 -07:00
Tejaswini Chile
ffd102cdfe
Feat: custom sort (#4864) 2022-06-22 11:04:42 +05:30
Muhsin Keloth
a8c6cd729b
chore: Sync pre-chat fields after custom attribute update (#4692) 2022-06-20 14:16:49 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron (#4858) 
syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
 2022-06-14 23:46:36 +05:30
Pranav Raj S
1bb0371c1d
feat: Add agent_reply_time_window in API channels (#4857) 2022-06-14 18:05:37 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes (#4672) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-13 20:18:38 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles (#4777) 
Fixes: #4802
 2022-06-13 15:56:49 +05:30
Pranav Raj S
3f3ee6c34a
chore: Add support for message_templates in API inbox (#4835) 2022-06-10 18:40:29 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI (#4711) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-07 17:33:33 +05:30