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822 Commits

Author SHA1 Message Date
Muhsin Keloth
ce4cfee8bd
fix: Attachment sent from slack doesn't reach to chatwoot (#7852) 2023-09-05 17:23:58 +05:30
Pranav Raj S
29e8e41443
fix: Delete agent bots without deleting the messages (#7754) 2023-08-17 13:48:49 -07:00
Vishnu Narayanan
7b8a3fcae0
feat: auditlog for team and inbox member updates (#7516) 
- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-08-15 19:55:19 -07:00
Sojan Jose
e3b8c1fbb5
fix: Include waiting on agent conversations to unattended view (#7667) 
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-08-15 15:09:10 -07:00
Pranav Raj S
1a06bfd69c
fix: Force account_id in message filters (#7705) 2023-08-10 21:58:25 -07:00
Pranav Raj S
1cac2e86c3
fix: Limit count query to return only 10 values (#7704) 2023-08-10 19:30:02 -07:00
Pranav Raj S
4baa4363f4
fix: Update unread_count being 0 if agent has not seen the conversation (#7690) 2023-08-07 18:50:31 -07:00
Pranav Raj S
3a547de909
fix: Update the default status of the hooks to enabled (#7652) 
In the recent Slack integration update, we made changes to how hooks are handled. Now, hooks require an additional check to be enabled. By default, new hooks are created in a disabled state, which might lead to issues with the hooks not being executed as expected.

This migration updates the status attribute of hooks to have 'enabled' as the default value, ensuring that new hooks are enabled by default and can function properly.
 2023-08-01 12:14:47 -07:00
Nic Hippenmeyer
65190422c4
fix: Rename unread_since scope (#7267) 
- This renames the unread_since scope to created_since, which more accurately describes what the scope returns.
- The EXTRACT(EPOCH FROM created_at) > (?) clause was also simplified and rewritten as created_at > ?, which is equivalent:
 2023-07-27 12:29:21 +03:00
Jordan Brough
a7bc855486
refactor: Remove deprecated "belongs_to" relationships in Message (#7434) 
- Remove the deprecated columns in message model
 2023-07-27 11:41:34 +03:00
Shivam Mishra
ff97536095
feat(perf): contact page loading speed (#7629) 2023-07-27 13:32:22 +05:30
Liam
6c1ee4d965
fix: Contacts page sort by created_at [CW-2262] (#7584) 
Fixes the contacts page sort by created_at.
fixes: #7577
 2023-07-26 18:37:30 +03:00
Shivam Mishra
1c47478104 fix: undefined method update_cache_key for nil:NilClass (#7568) 2023-07-25 13:00:34 +03:00
Liam
4b27fdf4db
fix: Increase the out of office message length to 10_000 (#7583) 2023-07-24 20:29:04 -07:00
Pranav Raj S
a6a0e78bbe
feat: Sort articles based on views (#7599) 2023-07-24 20:27:43 -07:00
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources (#7518) 
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
 2023-07-21 18:11:51 +03:00
Vishnu Narayanan
4828071fc3
feat: add audit trail for channel updates (#7396) 2023-07-21 12:08:19 +05:30
Sojan Jose
1d718b92b7
chore: Fix schema disparities (#7554) 
- Fixing the schema disparities that crept up during merges
- Also, fix the issue with migrate command regenerating the schema for contacts.rb model
 2023-07-19 19:15:43 +03:00
Pranav Raj S
3a77e672f8
feat: Compute average response time of replies (#7530) 2023-07-17 11:21:31 -07:00
Pranav Raj S
ec65b43993
feat: Add support for API key authentication in Twilio (#7523) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-07-14 19:20:54 -07:00
Tejaswini Chile
10dd0ba647
feat: Sentiment Analysis (#7475) 2023-07-12 15:03:31 +05:30
Pranav Raj S
09f46aa912
chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Sojan Jose
40830046e8
feat: Audit Logs for Account User Changes (#7405) 
- Audit log for user invitations: https://linear.app/chatwoot/issue/CW-1768/invited-a-user-to-the-account
- Audit log for change role: https://linear.app/chatwoot/issue/CW-1767/name-or-email-changed-the-role-of-the-user-email-to-agent-or-admin
- Audit log for status change: https://linear.app/chatwoot/issue/CW-1766/availability-status-as-events-for-audit-logs


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-06-28 22:42:06 +05:30
Shivam Mishra
996325f35b
feat: multiple UX improvements to labels (#7358) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-06-25 18:49:49 +05:30
OMAR.A
82e5fc413e
fix: Label Duplication in Bulk Actions (#7341) 
When looping the conversations in bulk action to assign them to new labels, the existing labels in other conversations were also getting duplicated across all conversations. This PR fixes the issue. 

> In the previous implementation, new_labels is appended to the existing labels using the << operator. This operator modifies the original array instead of creating a new one, causing unwanted side effects. More specifically, new_labels is a reference to the original argument array of the method.

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Peter Salib <74493166+Peteraymansalib@users.noreply.github.com>
 2023-06-22 18:36:58 +05:30
Pranav Raj S
93daaea19b
feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Sojan Jose
595e6e79f0
chore: Add sla policy association to conversation (#7360) 
Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
 2023-06-21 14:48:50 +05:30
Vishnu Narayanan
6bea2cbc4a
feat: add audit trail for macros (#7352) 2023-06-20 13:04:59 +05:30
Tejaswini Chile
9d0de04f7c
fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Shivam Mishra
9985f1c143
refactor: remove redundant taggable declaration (#7310) 2023-06-15 12:57:56 +05:30
Tejaswini Chile
1ee6a8fe90
chore: Add validation for processed content field (#7306) 
* logging the messages id for message validation exception

* Update the processed_message_content validation over length

* codeclimate

* specs failing for contacts
 2023-06-14 18:28:42 +05:30
Tejaswini Chile
23ca6d56f9
feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Shivam Mishra
429ec7194f
feat: add index to reporting events [CW-1960] (#7294) 
* fix: annotation

* feat: add better index for reporting_events
 2023-06-12 18:23:42 +05:30
Vishnu Narayanan
9ff5978d6e
feat: Add audit trail events for team (#7285) 2023-06-09 17:30:36 -07:00
Tejaswini Chile
879a244f93
fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Shivam Mishra
2f2ae88cba
fix: unattended count mismatch in report and list (#7263) 2023-06-08 17:58:13 +05:30
Sojan Jose
7e89e3a34a
chore: Ensure template_sync timestamp is updated (#7265) 
Fix for the cases where there are multiple channels with invalid provider config, which results in the templates sync scheduler failing to schedule jobs for valid channels.

fixes: https://linear.app/chatwoot/issue/CW-2032/bug-whatsapp-template-sync-failing-in-cloud
 2023-06-07 17:18:24 +05:30
Sojan Jose
d03924b846
feat: Enable sending template messages in webhooks (#7252) 
fixes: https://github.com/chatwoot/chatwoot/issues/5291
 2023-06-05 20:27:28 +05:30
Sojan Jose
d93a8d05bc
chore: Increase character limit for external url fields (#7230) 
- Increase the external url field validation to 2048 characters

fixes: https://github.com/chatwoot/chatwoot/issues/7098
 2023-05-31 19:17:24 +05:30
Shivam Mishra
f1a77ba934
feat: allow superadmins to reset cache keys for IndexedDB (#7180) 
Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.

fixes: https://linear.app/chatwoot/issue/CW-1817

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-05-29 23:05:17 +05:30
Sojan Jose
afc97faa8b
chore: Rotate pubsub token on password change (#7194) 
Fixes: https://linear.app/chatwoot/issue/CW-1350/
 2023-05-27 13:24:31 +05:30
Muhsin Keloth
2c85098698
fix: Mentions in assigned/participation notification(#7185) 2023-05-25 18:18:56 +05:30
Vishnu Narayanan
123fc73394
feat: add audit trail for sign_in and sign_out (#7158) 
* feat: add audit_trail for sign_in event

* chore: ignore unrelated User model columns for auditing

* chore: fix prepend call for webhook/automation rule

* chore: add spec for sign_in event

* chore: refactor sign_in auditlog method to enterprise namespace

* feat: add sign_out audit trail

* feat: review comments
 2023-05-25 14:27:30 +05:30
Shivam Mishra
44b1047b90
feat(perf): contacts query performance (#7175) 
* feat: use more indexable where condition

* feat: add index concurrently

* chore: update schema

* refactor: update index name
 2023-05-23 17:22:47 +05:30
Tejaswini Chile
d481b9fbcf
feat: Limit the number of custom filters per user (#7101) 2023-05-22 18:03:15 +05:30
Sojan Jose
7ab7bac6bf
chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
Shivam Mishra
105f9a27d2
feat: more CSAT filters (#7038) 
* refactor: use grid instead of flex

* refactor: let the parent layout decide the spacing

* feat: add a separate date-range component

* refactor: use new date-range component

* fix: destructure all options

* refactor: separate group by component

* refactor: better handle group by data

* fix: defaul group by

* refactor: variable naming

* refactor: use DATE_RANGE_OPTIONS directly

* chore: update platform in gemfile.lock

* refactor: trigger fetch on filter change

* refactor: remove redundant method

* refactor: simplify methods and emitting

* refactor: simplify filter logic

* refactor: simplify fetching

* refactor: imports

* refactor: prop name

* refactor: CSAT response to use new APIs

* refactor: use common filter event

* refactor: use computed value for validGroupBy

* refactor: better function names

* refactor: rename prop

* refactor: remove redundant props

* refactor: separate agents filter component

* feat: add labels filter

* feat: add inboxes filter

* fix: event

* refactor: send label and inbox along with request payload

* feat: add inbox filter

* feat: add inbox to download

* refactor: use request payload from computed property

* refactor: params

* feat: add team to csat filters

* feat: add team to csat filters

* feat: add filter for rating

* feat: reverse options

* feat: add labels for ratings and translations

* feat: update translation

* fix: margin and spacing

* fix: trailing whitespace

* feat: add tests for filters

* chore: move files

* feat: add try catch with alerts

* feat: update import

* fix: imports

* Updates broken imports

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-18 22:50:46 +05:30
Sojan Jose
ca85d4e1c6
fix: External url validation in attachment (#7082) 
fixes: https://linear.app/chatwoot/issue/CW-1746/activerecordrecordinvalid-validation-failed-external-url-is-too-long
 2023-05-15 20:33:58 +05:30
Sojan Jose
f2a34ad8aa
Chore: Remove deprecation warning post rails upgrade (#7080) 
Fixes: https://linear.app/chatwoot/issue/CW-1575/fix-deprecations-post-upgrade-to-rails-7
 2023-05-15 16:32:27 +05:30
Sojan Jose
385eab6b96
chore: Add max length validation to text fields (#7073) 
Introduces a default max length validation for all string and text fields to prevent processing large payloads.
 2023-05-12 22:12:21 +05:30
Muhsin Keloth
2c3160cfee
feat: API to list all attachments for a conversation (#7059) 
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
 2023-05-12 15:48:06 +05:30
Muhsin Keloth
271263bcc2
feat: SLA CRUD APIs (EE) (#7027) 
Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-05-11 22:42:56 +05:30
Muhsin Keloth
c97d6021e0
chore: Add migration to set the default empty string value for contact name (#7052) 
Fixes: https://linear.app/chatwoot/issue/CW-1650/issue-with-the-contact-name
 2023-05-11 17:35:19 +05:30
Shivam Mishra
d0a1ad746a
feat: add index migration (#7050) 2023-05-10 17:55:14 +05:30
Shivam Mishra
662967b5d3
feat(perf): add index to messages created at (#7044) 
* feat: add index to messages created at

* feat: run migration
 2023-05-10 11:34:49 +05:30
Tejaswini Chile
6137a45214
chore: Update link in the reply summary email (#7024) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-05-09 17:39:09 -07:00
Sojan Jose
022383d942
chore: Upgrade to Rails 7 (#6719) 
fixes: #6736
 2023-05-06 10:44:52 +05:30
Muhsin Keloth
59433d9d3c
feat: Adds the ability to sort conversations (#6853) 
* Add sort filter

* Change UI

* Change filter

* Complete sort by filters

* Style fixes

* Fix default sort

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/ChatList.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Added translation

* Added review fixes

* Add more updates

* Code cleanups

* Update last_activity_at on message received event

* Cleans up the design for chatlist and icons

* Fix sort

* Remove inline styles

* Add tag along with the title

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-05 17:08:32 -07:00
Sojan Jose
85e57c2e94
chore: Reorganize Sidekiq Queues (#6976) 
- Rearrange and reprioritize current sidekiq queues
- Trim the unnecessary queues

ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async
 2023-05-04 15:44:16 +05:30
Tejaswini Chile
847d7ea082
feat: Add support to uncategorized articles (#6912) 2023-05-02 15:35:26 +05:30
Tejaswini Chile
99dfe1d5af
feat: Enable template variables in channel greeting messages (#6971) 2023-04-26 20:23:46 +05:30
Sojan Jose
3fa654f5c6
chore: Add Index for widget contact lookup (#6998) 
- Adds an index to improve the contact lookup performance while calling setUser from widget
 2023-04-26 19:22:16 +05:30
Tejaswini Chile
3c2d6faf68
feat: Instagram story replies will display the original story link (#6846) 2023-04-26 15:27:07 +05:30
Shivam Mishra
af971c9b18
fix: whatsapp template params validation (#6986) 2023-04-26 08:46:30 +05:30
Shivam Mishra
d95283f5c2
feat: improvements to priority (#6981) 
* fix: colors for urgent icon

* feat: trigger updated event on priority change

* fix: specs
 2023-04-25 22:28:19 +05:30
Shivam Mishra
5600b518ac
fix: validate template_params for WhatsApp (#6881) 
- Add JsonSchemaValidator, which takes a declarative schema and validates it for a given property.
- Add specs for JsonSchemaValidator
- Enable the validator for template_params
 2023-04-25 16:50:36 +05:30
Shivam Mishra
0bbb28c432
feat: sort conversation on priority (#6943) 
* feat: update seed script to include prioritt

* feat: add sort_handler for conversations

* test: sort on priority order

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-25 09:47:47 +05:30
Muhsin Keloth
92fa9c4fdc
feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Muhsin Keloth
f1fc658a0d
feat: Add an action in Macro to change the priority (#6940) 2023-04-24 17:14:30 +05:30
Tejaswini Chile
e3193dcabc
feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Pranav Raj S
474e65f4c8
feat: Save in_reply_to from WhatsApp messages (#6964) 2023-04-23 18:28:14 -07:00
Muhsin Keloth
ac6de50b4d
feat: Add a condition for filters based on the priority of automation (#6939) 2023-04-20 18:10:05 +05:30
Shivam Mishra
a34729c153
feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30
Muhsin Keloth
d1584eea72
feat: Add an action on automation to change the priority (#6925) 2023-04-20 11:31:33 +05:30
Shivam Mishra
9c0259da6b
feat: add priority field to conversation (#6921) (#6927) 
* feat: add priority

* feat: add indexes
 2023-04-19 13:23:14 +05:30
Tejaswini Chile
905e77048f
chore: Contact import improvements (CW-1362) (#6747) 
Fixes: https://linear.app/chatwoot/issue/CW-1362/csv-imports-are-not-working-properly
Fixes: #3462

---------

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-04-18 00:40:55 +05:30
Shivam Mishra
ca2506a941
feat: allow sorting of articles (#6833) 
* feat: sort by position

* chore: whitespace change

* feat: add border bottom color to list item

* feat: allow dragging articles

* feat: add migration to reorder all articles

* feat: add onsort method

* feat: finish UI sorting

* feat: show 50 per page in articles list

* feat: add article sorting methods

* feat: patch up reorder action with the API

* refactor: better naming

* chore: add comments

* feat: attach position to article before create

* feat: move article to end if moved between categories

* chore: add comments

* chore: update version

* fix: don't change position if previous category was nil

* fix: condition to trigger update on category change

* refactor: store new_position

* refactor: use grid instead of table

* feat: add snug spacing

* feat: add grab-icon

* feat: add grab icon to list

* refactor: show draggable only for category page

* feat: add update_positions as a class method

---------

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-17 14:43:10 +05:30
Tejaswini Chile
e69e0bc984
Add status reopen activity message for api channel (#6839) 2023-04-10 19:12:20 +05:30
Pranav Raj S
e877b01e00
fix: Invalidate cache if any of the related objects change (#6860) 
* fix: Invalidate cache if any of the related objects change

* Add specs:

* Update context

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2023-04-10 15:47:13 +05:30
Pranav Raj S
91dc7733b0
feat: Use inbox image as avatar for the bot (#6859) 2023-04-07 13:25:18 -07:00
Pranav Raj S
ebd5fbef17
chore: Use feature_flags attribute instead of settings_flags (#6820) 
* chore: Use feature_flag instead of settings_flag

* Remove unnecessary changes
 2023-04-04 09:56:58 -07:00
Tejaswini Chile
6a0ca35de4
Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Tejaswini Chile
d1ac33e98c
feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Tejaswini Chile
21da03fe5b
Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Sojan Jose
7e3a4d2c20
fix: Adds assignee as a participant during auto-assign (#6789) 
- Ensures that the assignee is added as a participant during auto-assign
 2023-03-30 11:39:53 +05:30
Chamath K.B. Attanayaka
6002394fcf
feat: Support input_select messages on telegram (#5887) 
- Adding interactive button support for telegram for outgoing and incoming messages. 


Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-03-28 22:50:07 +05:30
Shivam Mishra
bc8e8f3bb5
feat: add index to conversation id and account_id (#6757) 
- This PR adds an index to conversations id and account_id. This improves the performance of some reports query
 2023-03-28 22:34:04 +05:30
Tejaswini Chile
54a809ea54
fix: Case insensitive email match (#6760) 
Fixes: https://linear.app/chatwoot/issue/CW-1354/email-id-case-sensitive

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-03-28 15:23:41 +05:30
Shivam Mishra
4c10845acd
fix: [CW-44] don't count private message as first reply (#6707) 
* fix: don't count private message as first reply

* fix: update first_human_response_logic

* refactor: separate valid_first_reply method

* test: valid first reply

* feat: add check for automation rule

* test: update step that creates data

* fix: add boundary condition in case first_reply_created_at is not present

* test: fix report builder

* refactor: conditions

* test: remove second message condition
 2023-03-27 21:23:37 +05:30
Shivam Mishra
00ee0478eb
feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710) 
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
 2023-03-27 12:16:25 +05:30
Tejaswini Chile
9c040af028
[CW-1348] fix: Update email regex validation for contact_inbox (#6705) 2023-03-21 10:51:12 +05:30
Sojan Jose
de8c26dce8
chore: Additional indexes and fixes (#6675) 
- Fix breakage related to the look-up job in Heroku deploys 
- Add additional db indexes for performance optimisations
 2023-03-15 19:52:02 +05:30
Sojan Jose
da76537011
chore: Search optimisations (#6644) 
- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query

ref: #6583
 2023-03-13 19:10:31 +05:30
Tejaswini Chile
8f4d4798c2
feat: Backend changes for article and categories ordering (#6655) 2023-03-13 17:39:07 +05:30
Tejaswini Chile
2abc57300c
fix: Add a check for automation_created message in FIRST_REPLY_CREATED event (#6618) 2023-03-06 17:47:35 +05:30
Vishnu Narayanan
d870b0815a
feat: Audit log APIs (#6434) 
- Adds the appropriate APIs for Audit Logs.

ref: #6015
 2023-03-01 20:02:58 +05:30
Sojan Jose
d4e7eaecce
feat: New APIs for search (#6564) 
- Adding new API endpoints for search
- Migrations to add appropriate indexes
 2023-02-28 22:00:36 +05:30
Tejaswini Chile
ce807d3251
fix: Condition based backend validation (#6554) 2023-02-27 20:22:07 +05:30
Shivam Mishra
06ffaa90fc
fix: bots included in time to response metrics (#6409) 
* feat: ignore bots in avg_first_response_time

* feat: ignore bots in avg_first_response count

* feat: add bot handoff event

* feat: add handoff event listener and reporting event

* fix: ignore agent bot in first response

* refactor: calculate first_response with last handoff

* refactor: method defn order

* test: new reporting events

* feat: Revert "feat: ignore bots in avg_first_response count"

This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.

* feat: Revert "feat: ignore bots in avg_first_response_time"

This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.

* fix: business hour calculation for first_reply

* fix: event_start_time for first_response

* feat: add migration to recompute first_responses

* refactor: separate mute helpers for conversation

* refactor: rename migration

* refactor: migration script

* fix: migration typo

* fix: typo in query

* feat: update schema.rb

* Revert "feat: update schema.rb"

This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.

* feat: update schema

* refactor: update events as a batch job

* fix: ignore the event if value is negative

* feat: don't create a new hand-off if it's already present

* refactor: break the action into smaller chunks

* refactor: update reporting listener spec

Handle the case to ensure extra bot handoffs are not created for a give conversation

* fix: import error

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
 2023-02-25 09:48:48 +05:30
Shivam Mishra
7be2ef3292
feat: Google OAuth for login & signup (#6346) 
This PR adds Google OAuth for all existing users, allowing users to log in or sign up via their Google account.

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-02-16 11:12:02 +05:30
Pranav Raj S
80784e3cab
feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants (#6462) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-02-15 16:33:31 -08:00
Pranav Raj S
949ddf68ba
chore: Refactor the notification service for participants (#6461) 2023-02-15 14:14:56 -08:00
Pranav Raj S
98ff185d42
chore: Add formatting for the view count (#6447) 2023-02-13 14:29:14 -08:00
Shubham Kumar
29025759d6
feat: Add webhook events for contact created, updated (#6415) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-13 13:28:27 -08:00
Sojan Jose
5cbfcfbfa0
chore: Limit conversation resolution Job (#6433) 
We will be adding a limit to the resolution job so that it is performed at a spaced interval. This will ensure there won't be a sudden spike in resource usage

fixes: chatwoot/product#707
 2023-02-13 14:00:52 +05:30
Fayaz Ahmed
53d5d2af3c
chore: Remove pagination from macros listing api (#6419) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-02-09 16:56:37 +05:30
Jacson Santos
73d14f204e
feat: Add the ability to receive contact(vCard) on a WhatsApp inbox (#6330) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-07 19:36:38 -08:00
Shivam Mishra
f8aa544aae
fix: order for canned response (#6400) 
* feat: order canned response

Order canned responses by short_code match first and then with content

* Added specs

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-06 12:53:48 -08:00
Sojan Jose
6b839a0442
feat: Ability for super admin to impersonate a user (#6382) 2023-02-06 11:00:08 -08:00
Shubham Kumar
4d92cafd3f
feat: Order articles by updated_at (#6324) 
* feat: Order articles by updated_at

* Sort before pagination

---------

Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-01-31 17:28:14 +05:30
Tejaswini Chile
6013cc9bea
fix: validate instagram story only while saving the message (#6340) 2023-01-30 13:03:59 +05:30
Vishnu Narayanan
b1ec67d110
chore: upgrade ruby to 3.1.3 (#5555) 
* chore: update to ruby 3.1.3

* chore: ping docker version to alpine3.16 for nodev16.x

Starting with Node 17, nodejs switched to OpenSSL3. The docker builds
are installing node18.xx with alpine-3.1.3.

From Node.js 17's announcement post:

    If you hit an ERR_OSSL_EVP_UNSUPPORTED error in your application
with Node.js 17, it’s likely that your application or a module you’re
using is attempting to use an algorithm or key size which is no longer
allowed by default with OpenSSL 3.0. A new command-line option,
--openssl-legacy-provider, has been added to revert to the legacy
provider as a temporary workaround for these tightened restrictions.

Looks like a webpack issue. This is fixed in webpacl 5+ and we are on
webpack4 at the moment.
Solutions

    Upgrade webpack.
    Pin nodejs version to be 16.x.x
    Use  --openssl-legacy-provider as a workaround.

Pin docker version to alpine3.16 branch to have node16.x by default

ref:
https://github.com/chatwoot/chatwoot/pull/5555#issuecomment-1379778532

* chore: update webmock

* chore: fix ruby gem path in dockerfile

* chore: switch to node16 in circleci

* chore: update ruby version in linux installer script

* chore: update ruby version in linux installer script

* chore: fix circleci

* chore: fix circleci

* feat: upgrade node version to 16.x in linux installer

* chore: update systemd files

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-01-24 23:55:07 +05:30
Tejaswini Chile
551dd81d21
chore: change the execution flow for deleting the invalid instagram story (#6313) 
* fix: change the execution flow for deleting the invalid instagram story

* fix: bundle audit update fix
 2023-01-23 16:23:35 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227) 
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-01-17 02:39:05 +05:30
Sojan Jose
ad782e450e
fix: Stop processing broken liquid tags (#6236) 2023-01-11 17:41:02 +05:30
Muhsin Keloth
078ff615ee
feat: Add support for template variables in messages content (#6215) 
Fixes: #6078

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-01-10 16:00:34 +05:30
Sivin Varghese
add33d032c
feat: Adds automation view for assigning an agent (#6131) 
* feat: Adds automation view for assigning an agent

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-01-10 11:35:56 +05:30
Pranav Raj S
cbfbe6dbad
feat: Add backend APIs for Dyte integration (#6197) 
- The backend changes required for Dyte Integration.
 2023-01-09 12:37:18 +05:30
Pranav Raj S
69bed3e08d fix: Update unread_messages count in WhatsApp inboxes (#6154) 
* fix: Update unread_count from backend instead of computing on the frontend

* Fix spec

* Remove status indicator on private notifications

* CodeClimate fix

* CodeClimate
 2022-12-30 13:54:37 -08:00
Tejaswini Chile
5541d9e00b
Fix: automation email improvement (#6061) 2022-12-19 13:21:33 +05:30
smartdev58
9292653bf9
fix: Update enabled_features logic to fix superadmin edit action (#5959) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-12-14 18:24:02 -08:00
Pranav Raj S
823c836906
feat: Allow wildcard URL in the campaigns (#6056) 2022-12-09 16:43:09 -08:00
Tejaswini Chile
7dc790a7e0
fix: Automatically remove expired story mention (#5300) 
When a user mentions the connected Instagram page in a story, the story's content is downloaded in Chatwoot, then if the user deletes the story, the content persists in the platform.

fixes: #5258
 2022-12-08 15:55:24 +03:00
Nithin David Thomas
85b52a1d3f
feat: Add a view for unattended conversations (#5890) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-29 08:18:00 -08:00
Clairton Rodrigo Heinzen
edcbd53425
feat: Read/Delivery status for Whatsapp Cloud API (#5157) 
Process field statuses received in webhook WhatsApp cloud API

ref: #1021

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2022-11-29 15:51:37 +03:00
Tejaswini Chile
a397f01692
fix: unassign team activity message (#5969) 2022-11-29 13:35:08 +05:30
Tejaswini Chile
fc9fc5a661
fix: destroy bulk service (#5921) 2022-11-25 22:46:50 +05:30
Sojan Jose
b05d06a28a
feat: Ability to lock to single conversation (#5881) 
Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.

demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef

fixes: #4975

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2022-11-25 13:01:04 +03:00
Sojan Jose
8ea0660862
chore: Add reauthorization prompt for Whatsapp Channel (#5929) 
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
 2022-11-24 14:50:32 +03:00
Tejaswini Chile
9bfbd528ef
feat: Assign team with teams none option (#5871) 2022-11-17 14:15:16 +05:30
Tejaswini Chile
e85f998a08
feat: Remove labels in macro (#5875) 2022-11-17 12:30:47 +05:30
Pranav Raj S
66044a0dc3
feat: Show last non-activity messages in the chat list (#5864) 2022-11-16 15:43:55 -08:00
Tejaswini Chile
826a735cdb
fix: Assign agent action changes (#5827) 2022-11-15 13:15:27 +05:30
Tejaswini Chile
efceaec950
fix: Activity message generation for team assignemnt automation (#5846) 2022-11-11 19:07:24 +05:30
Fayaz Ahmed
9eb861a3b7
feat: Custom attributes in automations and refactor (#4548) 
* Custom attributes

* Custom Attrs Manifest

* Fix dropdown values for custom attributes

* Handle edit mode for custom attributes

* Ported duplicate logic to a mixin

* fix Code climate issue

* Fix Codeclimate complexity warning

* Bug fix - Custom attributes getting duplicated

* Bug fixes and Code Climate issue fix

* Code Climate Issues Breakdown

* Fix test spec

* Add labels for Custom attributes in dropdown

* Refactor

* Refactor Automion mixin

* Refactor Mixin

* Refactor getOperator

* Fix getOperatorType

* File name method refactor

* Refactor appendNewCondition

* spec update

* Refactor methods

* Mixin Spec update

* Automation Mixins Test Specs

* Mixin Spec Rerun

* Automation validations mixin spec

* Automation helper test spec

* Send custom_attr key

* Fix spec fixtures

* fix: Changes for custom attribute type and lower case search

* fix: Specs

* fix: Specs

* fix: Ruby version change

* fix: Ruby version change

* Removes Lowercased values and fix label value in api payload

* Fix specs

* Fixed Query Spec

* Removed disabled labels if no attributes are present

* Code Climate Fixes

* fix: custom attribute with indifferent access

* fix: custom attribute with indifferent access

* Fix specs

* Minor label fix

* REtrigger circle ci build

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* fix: Custom attribute case insensitivity search

* Add missing reset action method to input

* Set team_input to single select instead of multiple

* fix: remove value case check for date,boolean and number data type

* fix: cognitive complexity

* fix: cognitive complexity

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: codeclimate

* fix: codeclimate

* fix: action cable events for label update

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* Fix margin bottom for attachment button

* Remove margin bottom to avoid conflict from macros

* Fix automation action query generator using the right key

* fix: not running message created event for activity message

* fix: not running message created event for activity message

* codeclimate fix

* codeclimate fix

* codeclimate fix

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/shared/mixins/specs/automationHelper.spec.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/helper/automationHelper.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-11-10 10:53:29 +05:30
smartdev58
b50890d1b5
chore: Update data format for platform API feature management (#5718) 
Updated JSON data format for Platform API for account creation update API endpoints features flags to accept false values on each feature. 

fixes: #5717
 2022-11-07 17:49:45 -08:00
Tejaswini Chile
48373628a1
fix: Macros authorizations (#5779) 
Macros policy update.

ref: #5730
 2022-11-07 17:46:00 -08:00
Tejaswini Chile
a23974d8b9
Feat/5733 Add private note action in macros (#5805) 2022-11-07 22:12:10 +05:30
smartdev58
9c0cce0392
chore: Mark conversations as pending instead of reopen when bot is present (#5751) 
With this change, conversations are marked as pending instead of reopening when a bot is connected to that Inbox. 

Fixes: #5668
 2022-11-02 13:54:56 -07:00
Sojan Jose
3a71fe3260
chore: Stop duplicate websocket updates for conversation updates (#5711) 
- remove extra dispatch for label updates
 2022-10-21 18:06:02 -07:00
Tejaswini Chile
4a299a9441
fix: Add an action cable events for label updates (#5694) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-21 16:12:35 -07:00
Tejaswini Chile
782165478b
fix: Update article count in portal admin dashboard (#5647) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-21 13:43:15 -07:00
Tejaswini Chile
a274a1702a
chore: Macros enhancement (#5609) 
- Fixed send_attachment and send_email_transcript
- Fixed duplicate activity messages
- Fixed Order of execution

Fixes: #5584
 2022-10-20 19:41:48 -07:00
smartdev58
e34e975776
chore: ability to delete user in super admin console 
fixes: #4164
 2022-10-18 01:05:28 -07:00
Sojan Jose
2423def8e8
chore: Add attachments key to message_created webhook payload (#5659) 
- Add attachments key to `message_created` webhook payload
 2022-10-17 17:36:56 -07:00
Sojan Jose
e310230f62
chore: Refactor Contact Inbox Builders (#5617) 
- Remove duplicate code and move everything to builders
- fixes: #4680
 2022-10-13 15:12:04 -07:00
David Kubeš
6c048626d0
chore: Replace deprecated functions (#5611) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-12 14:55:59 -07:00
Tejaswini Chile
fca629a32a
fix: Update timezone to get wday from working_hours (#5605) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-12 14:32:54 -07:00
Pranav Raj S
38776906ab
chore: Generate webhook-verify-token automatically (#5593) 
- Autogenerate webhook verification token in the WhatsAppCloud channel.

Co-authored-by: Sojan <sojan@pepalo.com>
 2022-10-11 17:32:31 -07:00
Sojan Jose
5bd5395d31
chore: Add missing indexes for attachments table (#5588) 
- index for attachments table
- index for conversations table
 2022-10-10 15:23:33 -07:00
Jordan Brough
ce7d9be633
Fix "presence" checks in Channel::TwilioSms (#5206) 2022-10-07 10:22:33 +05:30
Tejaswini Chile
7b54990ae6
fix: Updated IMAP errors add method (#5520) 
fixes: #5519
 2022-09-30 11:33:00 -07:00
Tejaswini Chile
57fcb79d71
fix: Article slug auto saves (#5524) 
- Auto save article slug
 2022-09-30 07:25:23 -07:00
OMAR.A
1819041f5a
fix: "wa_source_id" function return value (#5451) 
- Fix contact inbox builder returning invalid WhatsApp source id
- Add specs to cover source id validations

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2022-09-29 10:34:55 -07:00
Tejaswini Chile
c1c57fb2cd
fix: Add slug to articles (#5500) 2022-09-27 12:27:18 -07:00
Sojan Jose
913224ad84
chore: Normalize portal slug to nil (#5487) 2022-09-22 14:08:48 -07:00
Sojan Jose
99de8f4500
chore: Improve Helpcenter custom domains (#5456) 
- Support rendering articles over frontend URL
- Support rendering articles over help center URL
- Support rendering help center home page in the custom domain root
 2022-09-19 17:36:01 -07:00
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358) 
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
 2022-09-13 17:40:06 +05:30
Pranav Raj S
cf7dac5bab
chore: Add feature flag for conversation continuity in API (#5399) 
- Add the ability to toggle conversation continuity in API channel
 2022-09-06 18:14:36 +05:30
Tejaswini Chile
ee2189d98a
fix: Set and Update portal's default locale (#5368) 2022-09-01 16:44:06 +05:30
Jordan Brough
9ddf4c205c
chore: Add index on conversations.uuid (#5179) 
- We search for conversations by this attribute (e.g. in ReplyMailbox and CsatSurveyController) so it seems like we should have an index on it.
 2022-08-23 19:05:30 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI (#5164) 
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
 2022-08-16 16:58:23 +05:30
Tejaswini Chile
2397326324
fix: Auto populate team after assigned via API (#5250) 2022-08-12 13:40:28 +05:30
Sojan Jose
74fdfffe08
fix: Notification page breakages (#5236) 
- Remove the cascading foreign key indexes
- Add migration to clean up existing objects

fixes: #4285
 2022-08-10 13:46:46 +02:00
Pranav Raj S
e0cebfaa1a
chore: Allow super admin to suspend an account (#5174) 2022-08-03 11:40:03 +05:30
Tejaswini Chile
596b611fc0
fix: search with status and author (#5152) 2022-08-02 15:28:27 +05:30
Tejaswini Chile
41df70fb96
chore: Add articles metadata (#5125) 2022-07-28 13:59:16 +05:30
Tejaswini Chile
6a4c0a1578
feat: Execute macro actions, for the conversation (#5066) 2022-07-26 12:41:22 +05:30
Tejaswini Chile
5727928600
fix: help center clearing minor bugs (#5075) 2022-07-22 15:01:07 +05:30
Sojan Jose
6a6a37a67b
chore: Ability to Disable Gravatars (#5027) 
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
 2022-07-21 19:27:12 +02:00
Tejaswini Chile
0cee42a9f9
feat: Macros CRUD api (#5047) 2022-07-19 17:37:00 +05:30
Pranav Raj S
1dc7ce526e
chore: Add ee helper, custom_attributes to account (#5058) 2022-07-19 00:33:06 +05:30
Tejaswini Chile
00dc65ef73
fix: Twilio validation over blank messaging_service_sid (#5055) 2022-07-18 20:02:37 +05:30
Simon
fd44f9f28a
chore: add file size to response (#5054) 
Add file_size to the attachment response to display the file size in chat.

Fixes: #4992
 2022-07-18 15:21:24 +02:00
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Sojan Jose
05db053f60
chore: fix schema error from PR merges (#5016) 2022-07-11 20:12:48 +02:00
Tejaswini Chile
23ac1c0334
feat: Added portal logo and the updated the JSON (#4996) 2022-07-11 12:43:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242) 
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
 2022-07-08 18:20:07 +05:30
Tejaswini Chile
fdf449dc87
Feat: Article public apis (#4955) 2022-07-08 17:24:38 +05:30
Sojan Jose
e4b159dd54
chore: Fix contact model silently discarding invalid attributes (#4994) 
fixes: #4775
 2022-07-08 13:58:09 +05:30
Simon
91d9584fcb
feat: show HMAC and enforcement for identity validation for API inbox (#4807) 
Display HMAC token in Settings of Inbox API and enable enforcement option. I have also adjusted the copy so that it can apply to all inbox types.

Fixes: #4804
 2022-07-06 21:47:39 +02:00
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938) 
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
 2022-07-06 21:45:03 +02:00
Tejaswini Chile
b86638faac
fix: last incoming message sort (#4972) 2022-07-06 00:37:43 +05:30
Tejaswini Chile
029209a634
feat: Portal and Category public APIs (#4946) 2022-07-05 17:15:38 +05:30
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article (#4912) 2022-07-04 20:29:44 +05:30
Tejaswini Chile
ac7ebe516a
fix: Add validation for the inbox name to avoid special characters (#4920) 2022-06-30 10:59:37 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories (#4879) 2022-06-28 11:23:20 +05:30
Pranav Raj S
dcbca173ac
chore: Revert the migration for inbox name changes (#4919) 2022-06-23 20:36:46 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Aswin Dev P.S
d5ddc9d76c
chore: Fix SMTP sentry issue (#4883) 
* Fix SMTP sentry issue
 2022-06-22 14:09:04 -07:00
Tejaswini Chile
ffd102cdfe
Feat: custom sort (#4864) 2022-06-22 11:04:42 +05:30
Muhsin Keloth
a8c6cd729b
chore: Sync pre-chat fields after custom attribute update (#4692) 2022-06-20 14:16:49 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron (#4858) 
syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
 2022-06-14 23:46:36 +05:30
Pranav Raj S
1bb0371c1d
feat: Add agent_reply_time_window in API channels (#4857) 2022-06-14 18:05:37 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes (#4672) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-13 20:18:38 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles (#4777) 
Fixes: #4802
 2022-06-13 15:56:49 +05:30
Pranav Raj S
3f3ee6c34a
chore: Add support for message_templates in API inbox (#4835) 2022-06-10 18:40:29 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI (#4711) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-07 17:33:33 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Sojan Jose
ab05dd9b9b
chore: Improve the reauthorization requirement for Email Channel (#4753) 2022-05-26 20:23:00 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours (#4698) 
Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.

Fixes #4689
 2022-05-26 19:05:30 +05:30
Aswin Dev P.S
8538660bbd
Add first_reply_created event in conversation (#4576) 2022-05-18 21:16:33 -07:00
Tejaswini Chile
938fb887c4
feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
Aswin Dev P.S
360b438a55
Fix: Campaign triggers first_response reporting event (#4607) 
* Fix: Campaign triggers first_response reporting event

* fix spec failure
 2022-05-09 01:34:52 -07:00
Jordan Brough
5b5a6d89c0
chore: "Channel::TwilioSms" to be unique on account_sid+phone_number (#4188) 
"Twilio::IncomingMessageService" searches for the correct "Channel::TwilioSms"
by account_sid+phone_number.  If these values are duplicated then which record it
finds is indeterminate and may alternate between queries.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2022-05-07 17:57:16 +05:30
Sojan Jose
c9a8796a36
chore: Sentry Issue fixes (#4618) 
Address the following sentry issues

fixes: #4616, #4617
 2022-05-05 00:31:11 +05:30
giquieu
b3c8c83830
fix: unable to send audio messages on Telegram (#4493) 
- Changed the lib used to record the audio (videojs-record). 
- Changed the audio recording format to .ogg, this will keep compatibility with sending to channels, Telegram, Whatsapp, Web Widget and API.
- Changed the visualization of recording waves, it is now using bars, the same format used by applications (Whatsapp and Telegram)


Fixes: #4115
 2022-05-02 13:14:04 +05:30
Aswin Dev P.S
8d04894744
fix: Add index in conversation and reporting event (#4577) 
Fixes chatwoot/product#422
 2022-04-28 16:58:06 +05:30
Tejaswini Chile
cb38ec3267
chore: Allow Facebook channel to receive standby messages (#4511) 2022-04-28 01:14:03 +05:30
Muhsin Keloth
3a5e34fccb
fix: Check phone_number and email changes are exist before validation (#4551) 2022-04-26 15:13:28 +05:30
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks (#4540) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-04-25 17:44:42 +05:30
Muhsin Keloth
fa51fd1d73
fix: Bypass invalid values in contact patch end point (#4519) 2022-04-25 12:25:38 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480) 
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-24 12:02:40 +05:30
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event (#4518) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-21 20:52:23 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels (#4507) 
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
 2022-04-20 22:42:13 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale (#4515) 2022-04-20 16:00:37 +05:30
Muhsin Keloth
26f23a6e21
feat: Custom fields in pre-chat form (#4189) 2022-04-19 12:47:29 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window (#4439) 2022-04-19 12:21:20 +05:30
Sojan Jose
615a575bdd
fix: Agent typing indicator for website widget (#4495) 
When we migrated the pubsub tokens from contact to contact inboxes, we missed out on doing this update for the typing indicator events. Hence the agent typing events weren't visible on the widget side. This change fixes that and removes the necessary column contact pubsub token from the model.

fixes: #4476
 2022-04-18 19:05:45 +05:30
Muhsin Keloth
e010f0c6f0
chore: Sync pre-chat fields after custom attribute destroy (#4456) 2022-04-18 14:06:27 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions (#4423) 
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
 2022-04-14 13:36:55 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix (#4442) 2022-04-12 20:23:34 +05:30
Aswin Dev P.S
31cdc63e18
fix: Remove IMAP and SMTP email validation (#4435) 
* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
 2022-04-11 07:07:20 -07:00
Aswin Dev P.S
9b5eb98c59
feat: Support additional authentication mechanisms for SMTP (#4431) 
* Support additional authentication mechanisms for SMTP
 2022-04-11 03:13:05 -07:00
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports (#4330) 
* feat: Consider business hours while generating the reports
 2022-04-08 00:18:18 -07:00
Muhsin Keloth
c2afdd5c93
chore: Remove unnecessary fields from notification payload (#4403) 2022-04-07 00:07:53 +05:30
Pranav Raj S
0b03e4b296
feat: Add an option to disable endConversation button (#4352) 2022-04-06 13:54:55 +05:30
Tejaswini Chile
2595e774e5
fix: Update validations in automation edit actions (#4370) 
Co-authored-by: fayazara <fayazara@gmail.com>
 2022-04-05 15:22:56 +05:30
Muhsin Keloth
1dd0c7249c
fix: Unread notification count in multiple accounts (#4373) 
Fixes: #4367
 2022-04-04 14:34:01 +05:30
Muhsin Keloth
24b20c10ce
fix: Referer URL validation (#4309) 
Fixes #354
 2022-03-30 14:36:22 +05:30
Tejaswini Chile
bfe6324d9a
chore: Webhook event data improvements (#4317) 2022-03-30 11:37:36 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation (#4266) 2022-03-30 08:08:58 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Muhsin Keloth
ccf52a620b
feat: Update notifications and unread count in real time (#4261) 2022-03-28 20:01:23 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314) 
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
 2022-03-28 18:14:30 +05:30
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment (#4237) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-03-28 14:38:07 +05:30
Sojan Jose
ff881fcad9
chore: Support Email should give priority to environment variable (#4270) 
Account.support_email should give priority to environment variables over installation config

Fixes: #3304
 2022-03-25 16:13:45 +05:30
Tejaswini Chile
60a0709de6
Fix: added validation for custom and additional attribute (#4260) 2022-03-24 15:38:28 +05:30
Vishnu Narayanan
7577c9c888
fix: drop conv and campaign seq on account delete (#4256) 
Conversation and campaign sequences persist in the database even after the related account is deleted. This PR adds an after_desttory callback on the account model that will delete the associated sequences.

Fixes: #4252
 2022-03-24 13:33:15 +05:30
Jordan Brough
c2647a1f27
chore: Use "destroy!" instead of "destroy" when not checking the return value (#4259) 2022-03-24 13:28:25 +05:30
Sojan Jose
f8c46341f6
chore: Disable invalid contact resolved activity messages (#4253) 
Fixes the bug which triggered "Contact resolved conversation" activity messages when snoozed conversations where reopened
 2022-03-23 16:08:42 +05:30
Sojan Jose
467f3b9191
chore: Disable fetching new emails after mailbox error (#4176) 
- Disabled email fetch job if credentials for the channel isn't working
- notify customers when the email channel isn't working

fixes: https://github.com/chatwoot/chatwoot/issues/4174
 2022-03-22 12:14:17 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Muhsin Keloth
23fe8847d8
feat: Notification action cable event (#4154) 2022-03-17 18:56:36 +05:30
Sojan Jose
9f8e442333
chore: Improve n+1 queries (#4202) 
Fixes the n+1 queries that get triggered while accessing agents endpoint
 2022-03-17 15:57:32 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget (#3660) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-03-15 22:07:30 +05:30
Muhsin Keloth
f405572e5c
Revert "feat: Custom fields in pre-chat form (#4135)" (#4182) 
This reverts commit e730804b48.
 2022-03-15 16:54:33 +05:30
Muhsin Keloth
e730804b48
feat: Custom fields in pre-chat form (#4135) 
Fixes: #2744
 2022-03-14 15:06:56 +05:30
Tejaswini Chile
647efa12e7
fix: Attach instagram images with file type story_mentions (#4100) 2022-03-10 20:27:30 +05:30
Aswin Dev P.S
b94e67f5d7
feat: Add agents filter in CSAT reports (#4106) 
* add agents filter in csat reports
 2022-03-04 03:49:26 -08:00
Sojan Jose
11adfd2384
chore: remove unnecessary dependent destroy (#4104) 2022-03-03 13:02:02 +05:30
Sojan Jose
7b9e4982cf
Feat: Support MMS in SMS Channel ( Bandwidth ) (#4046) 
Ability to send and receive MMS to bandwidth channel

fixes: #3961
 2022-03-02 15:09:56 +05:30
Sojan Jose
4260441f8c
Chore: clean up Reporting Events (#4044) 
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
 2022-02-28 18:16:12 +05:30
Muhsin Keloth
aff14b697f
chore: Add webhook URL validation (#4080) 2022-02-28 15:44:02 +05:30
Sojan Jose
4ca66c1195
fix: Automation loop on conversation_update (#4071) 2022-02-25 18:01:21 +05:30
Aswin Dev P.S
e348db1e37
Fix: add option to choose 24 hour working slot (#4018) 
* Add option to choose 24 hour working slot

* fix spec

* add check to update open hour and close hour for open all day

* update 24 hour working slot change in widget side

* add validation to check open_all_day and closed_all_day true at the same time
 2022-02-22 01:28:49 -08:00
Fayaz Ahmed
5ad6db07b4
fix: Automation Bugs and minor enhancements (#3936) 2022-02-15 23:36:29 +05:30
Sojan Jose
5ad7e93059
chore: Discard activities from email notifiable messages (#3989) 2022-02-15 18:15:45 +05:30
Aswin Dev P.S
464e12ceb7
fix: Update auto reply and hide reply time for email inbox (#3985) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-02-15 17:11:28 +05:30
Pranav Raj S
2591a04c0b
chore: Remove message_signature_enabled from users (#3982) 2022-02-15 12:10:53 +05:30
Sojan Jose
3d73d8935a
feat: Add the ability for a super admin to define account limits (#3946) 
Fixes: #3773
 2022-02-14 15:55:08 +05:30
Aswin Dev P.S
4e416b4d51
Add openssl verify mode and email encryption for smtp configuration (#3885) 
* Add openssl verify mode and email encryption for smtp configuration
* Add spec for code coverage
 2022-02-08 03:26:13 -08:00
Muhsin Keloth
a737f89c47
fix: Ongoing campaign URL validation (#3890) 2022-02-04 14:38:18 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889) 
fixes: #3888
 2022-02-03 15:22:13 -08:00
Tejaswini Chile
8821106da9
Fix: Added the backend validation for name (#3878) 
- Added the backend validation for name
- Add message size constraint
 2022-02-02 14:21:17 -08:00
Tejaswini Chile
e99ea0b582
feat: Email signature API support (#3874) 2022-02-02 19:37:33 +05:30
Shivam Chahar
8e6d8e7654
fix: Validate avatar only when it has changed (#3849) 2022-01-26 16:01:41 -08:00
Sojan Jose
59deffc7e3
feat: Ability to toggle conversation continuity via email (#3817) 
Fixes: #3368
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-01-26 15:59:48 -08:00
Sojan Jose
34e8ad9dc5
feat: Unify user and super admin credentials (#3830) 
Fixes: #3061, #3489
 2022-01-25 16:58:49 -08:00
Shivam Chahar
9617137688
chore: Account auto resolution time validation (#3651) 2022-01-19 13:16:21 +05:30
Sojan Jose
290196d43b
chore: Clean up assignment logic (#3763) 2022-01-13 21:38:10 -08:00
Tejaswini Chile
7df68c6388
Feat: Automations Actions (#3564) 2022-01-13 11:21:06 +05:30
Sojan Jose
f44be0b1e6
fix: SuperAdmin Improvements (#3733) 
- Fix broken access tokens pages
- Fix broken avatar images in the super admin users tab
- Fix broken pagination links in super admin
- Add agent bot tabs

Fixes: #2021
 2022-01-11 19:00:00 -08:00
Sojan Jose
ebb04487a8
chore: Prevent null in Contact JSONB attributes (#3730) 2022-01-11 15:14:55 -08:00
Aswin Dev P.S
7ee7062843
feat: Toggle to disallow users to send messages after a conversation is resolved (#3605) 2022-01-11 00:32:03 -08:00
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
577e9905c6
chore: Fix issue with conversation assignment notifications (#3661) 
- fixes issues with conversation assignment notifications not working in certain cases
 2021-12-28 21:53:13 +05:30
Sojan Jose
009abc1948
chore: API improvements (#3637) 
- Unique validations for Inbox members and Team member objects
- Move notification processing to Async
 2021-12-21 22:48:01 +05:30
Muhsin Keloth
262474166f
chore: Add display id in all conversation notifications (#3635) 
- Added conversation display id in push payload for the notifications conversation_creation and conversation_assignment
 2021-12-21 19:59:22 +05:30
Sojan Jose
6fe5484119
chore: Allow more filetypes in uploads (#3557) 
- Allowing the ability to upload more common file types like zip, Docx etc
- Fallback for image bubble when the image URL isn't available

fixes: #3270

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
 2021-12-20 23:50:37 +05:30
Sojan Jose
8d65608666
chore: Clean up migrations (#3613) 
Fixes: #3530
 2021-12-19 09:47:07 +05:30
Aswin Dev P.S
5ee209c079
chore: Fix user email re-confirmation flow (#3581) 
Users can change their email from profile settings. They will be logged out immediately. Users can log in again with the updated email without verifying the same. This is a security problem.

So this change enforce the user to reconfirm the email after changing it. Users can log in with the updated email only after the confirmation.

Fixes: https://huntr.dev/bounties/7afd04b4-232e-4907-8a3c-acf8bd4b5b22/
 2021-12-16 19:32:49 +05:30
Tejaswini Chile
9984edd3ef
Feat: Manage conversation for tweets based on the tweet flag (#3353) 
Add tweet conversation only if tweets are enabled.

Fixes #1961
 2021-12-16 00:24:50 +05:30
Sojan Jose
b1eea7f7d1
chore: Introduce enterprise edition license (#3209) 
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-12-09 12:07:48 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions (#3505) 
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
 2021-12-09 11:20:14 +05:30
Muhsin Keloth
3ee6b7d6e9
chore: Add the ability to use same key for conversation and contact (#3526) 2021-12-08 20:15:27 +05:30
Muhsin Keloth
46afcd9348
fix: Index custom attribute uniqueness on account (#3516) 
- Move custom attribute uniqueness validation to account
 2021-12-07 18:20:47 +05:30
Sojan Jose
d5c30760a7
chore: Whatsapp templates fix for 360 dialog (#3479) 
Fixes: #3426
 2021-11-30 20:50:35 +05:30
Shivam Chahar
a4ee8ee239
Chore: Improve conversation auto resolution (#3405) 
Fixes: #1583
 2021-11-27 09:26:18 +05:30
Vishnu Narayanan
3a48e08fe0
feat: migrate facebook env vars to globalConfig (#3369) 
Migrate facebook env vars to globalConfig and make it editable from the super admin UI.
 2021-11-25 00:55:26 +05:30
Sojan
0033a35ab8 Merge branch 'hotfix/1.22.1' into develop 
# Conflicts:
#	db/schema.rb
 2021-11-22 23:35:44 +05:30
Sojan Jose
791d90c6b7
chore: Migrate PubSub Token to contact inbox (#3434) 
At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.

Fixes #1682
Fixes #1664

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2021-11-22 23:32:17 +05:30
Aswin Dev P.S
24e6a92297
feat: IMAP Email Channel (#3298) 
This change allows the user to configure both IMAP and SMTP for an email inbox. IMAP enables the user to see emails in Chatwoot. And user can use SMTP to reply to an email conversation.

Users can use the default settings to send and receive emails for email inboxes if both IMAP and SMTP are disabled.

Fixes #2520
 2021-11-19 11:52:27 +05:30
Muhsin Keloth
bf96e8b68d
choore: Change values to attribute_values in custom attributes (#3413) 2021-11-18 18:59:28 +05:30
Akhil G Krishnan
b81a9f2010
Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249) 2021-11-18 10:32:29 +05:30
Shivam Chahar
fec4a29081
Feat: Include previous messages in mention/assign notifications email (#3385) 2021-11-17 18:05:53 +05:30
Muhsin Keloth
9ea42ebff2
chore: Add the support for list and checkbox in custom attribute model (#3400) 
ref: #3399
 2021-11-16 23:25:19 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks (#3364) 
- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
 2021-11-12 16:17:59 +05:30