Commit Graph

822 Commits

Author SHA1 Message Date
Shivam Mishra
7be2ef3292
feat: Google OAuth for login & signup (#6346)
This PR adds Google OAuth for all existing users, allowing users to log in or sign up via their Google account.

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-02-16 11:12:02 +05:30
Pranav Raj S
80784e3cab
feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants (#6462)
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-02-15 16:33:31 -08:00
Pranav Raj S
949ddf68ba
chore: Refactor the notification service for participants (#6461) 2023-02-15 14:14:56 -08:00
Pranav Raj S
98ff185d42
chore: Add formatting for the view count (#6447) 2023-02-13 14:29:14 -08:00
Shubham Kumar
29025759d6
feat: Add webhook events for contact created, updated (#6415)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-13 13:28:27 -08:00
Sojan Jose
5cbfcfbfa0
chore: Limit conversation resolution Job (#6433)
We will be adding a limit to the resolution job so that it is performed at a spaced interval. This will ensure there won't be a sudden spike in resource usage

fixes: chatwoot/product#707
2023-02-13 14:00:52 +05:30
Fayaz Ahmed
53d5d2af3c
chore: Remove pagination from macros listing api (#6419)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-02-09 16:56:37 +05:30
Jacson Santos
73d14f204e
feat: Add the ability to receive contact(vCard) on a WhatsApp inbox (#6330)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-07 19:36:38 -08:00
Shivam Mishra
f8aa544aae
fix: order for canned response (#6400)
* feat: order canned response

Order canned responses by short_code match first and then with content

* Added specs

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-06 12:53:48 -08:00
Sojan Jose
6b839a0442
feat: Ability for super admin to impersonate a user (#6382) 2023-02-06 11:00:08 -08:00
Shubham Kumar
4d92cafd3f
feat: Order articles by updated_at (#6324)
* feat: Order articles by updated_at

* Sort before pagination

---------

Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-01-31 17:28:14 +05:30
Tejaswini Chile
6013cc9bea
fix: validate instagram story only while saving the message (#6340) 2023-01-30 13:03:59 +05:30
Vishnu Narayanan
b1ec67d110
chore: upgrade ruby to 3.1.3 (#5555)
* chore: update to ruby 3.1.3

* chore: ping docker version to alpine3.16 for nodev16.x

Starting with Node 17, nodejs switched to OpenSSL3. The docker builds
are installing node18.xx with alpine-3.1.3.

From Node.js 17's announcement post:

    If you hit an ERR_OSSL_EVP_UNSUPPORTED error in your application
with Node.js 17, it’s likely that your application or a module you’re
using is attempting to use an algorithm or key size which is no longer
allowed by default with OpenSSL 3.0. A new command-line option,
--openssl-legacy-provider, has been added to revert to the legacy
provider as a temporary workaround for these tightened restrictions.

Looks like a webpack issue. This is fixed in webpacl 5+ and we are on
webpack4 at the moment.
Solutions

    Upgrade webpack.
    Pin nodejs version to be 16.x.x
    Use  --openssl-legacy-provider as a workaround.

Pin docker version to alpine3.16 branch to have node16.x by default

ref:
https://github.com/chatwoot/chatwoot/pull/5555#issuecomment-1379778532

* chore: update webmock

* chore: fix ruby gem path in dockerfile

* chore: switch to node16 in circleci

* chore: update ruby version in linux installer script

* chore: update ruby version in linux installer script

* chore: fix circleci

* chore: fix circleci

* feat: upgrade node version to 16.x in linux installer

* chore: update systemd files

Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-01-24 23:55:07 +05:30
Tejaswini Chile
551dd81d21
chore: change the execution flow for deleting the invalid instagram story (#6313)
* fix: change the execution flow for deleting the invalid instagram story

* fix: bundle audit update fix
2023-01-23 16:23:35 +05:30
Tejaswini Chile
00cbdaa8ca
Feat: Support for Microsoft Oauth in Email Channel (#6227)
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-17 02:39:05 +05:30
Sojan Jose
ad782e450e
fix: Stop processing broken liquid tags (#6236) 2023-01-11 17:41:02 +05:30
Muhsin Keloth
078ff615ee
feat: Add support for template variables in messages content (#6215)
Fixes: #6078

Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-10 16:00:34 +05:30
Sivin Varghese
add33d032c
feat: Adds automation view for assigning an agent (#6131)
* feat: Adds automation view for assigning an agent

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-01-10 11:35:56 +05:30
Pranav Raj S
cbfbe6dbad
feat: Add backend APIs for Dyte integration (#6197)
- The backend changes required for Dyte Integration.
2023-01-09 12:37:18 +05:30
Pranav Raj S
69bed3e08d fix: Update unread_messages count in WhatsApp inboxes (#6154)
* fix: Update unread_count from backend instead of computing on the frontend

* Fix spec

* Remove status indicator on private notifications

* CodeClimate fix

* CodeClimate
2022-12-30 13:54:37 -08:00
Tejaswini Chile
5541d9e00b
Fix: automation email improvement (#6061) 2022-12-19 13:21:33 +05:30
smartdev58
9292653bf9
fix: Update enabled_features logic to fix superadmin edit action (#5959)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-12-14 18:24:02 -08:00
Pranav Raj S
823c836906
feat: Allow wildcard URL in the campaigns (#6056) 2022-12-09 16:43:09 -08:00
Tejaswini Chile
7dc790a7e0
fix: Automatically remove expired story mention (#5300)
When a user mentions the connected Instagram page in a story, the story's content is downloaded in Chatwoot, then if the user deletes the story, the content persists in the platform.

fixes: #5258
2022-12-08 15:55:24 +03:00
Nithin David Thomas
85b52a1d3f
feat: Add a view for unattended conversations (#5890)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-29 08:18:00 -08:00
Clairton Rodrigo Heinzen
edcbd53425
feat: Read/Delivery status for Whatsapp Cloud API (#5157)
Process field statuses received in webhook WhatsApp cloud API

ref: #1021

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-11-29 15:51:37 +03:00
Tejaswini Chile
a397f01692
fix: unassign team activity message (#5969) 2022-11-29 13:35:08 +05:30
Tejaswini Chile
fc9fc5a661
fix: destroy bulk service (#5921) 2022-11-25 22:46:50 +05:30
Sojan Jose
b05d06a28a
feat: Ability to lock to single conversation (#5881)
Adds the ability to lock conversation to a single thread for Whatsapp and Sms Inboxes when using outbound messages.

demo: https://www.loom.com/share/c9e1e563c8914837a4139dfdd2503fef

fixes: #4975

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2022-11-25 13:01:04 +03:00
Sojan Jose
8ea0660862
chore: Add reauthorization prompt for Whatsapp Channel (#5929)
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
2022-11-24 14:50:32 +03:00
Tejaswini Chile
9bfbd528ef
feat: Assign team with teams none option (#5871) 2022-11-17 14:15:16 +05:30
Tejaswini Chile
e85f998a08
feat: Remove labels in macro (#5875) 2022-11-17 12:30:47 +05:30
Pranav Raj S
66044a0dc3
feat: Show last non-activity messages in the chat list (#5864) 2022-11-16 15:43:55 -08:00
Tejaswini Chile
826a735cdb
fix: Assign agent action changes (#5827) 2022-11-15 13:15:27 +05:30
Tejaswini Chile
efceaec950
fix: Activity message generation for team assignemnt automation (#5846) 2022-11-11 19:07:24 +05:30
Fayaz Ahmed
9eb861a3b7
feat: Custom attributes in automations and refactor (#4548)
* Custom attributes

* Custom Attrs Manifest

* Fix dropdown values for custom attributes

* Handle edit mode for custom attributes

* Ported duplicate logic to a mixin

* fix Code climate issue

* Fix Codeclimate complexity warning

* Bug fix - Custom attributes getting duplicated

* Bug fixes and Code Climate issue fix

* Code Climate Issues Breakdown

* Fix test spec

* Add labels for Custom attributes in dropdown

* Refactor

* Refactor Automion mixin

* Refactor Mixin

* Refactor getOperator

* Fix getOperatorType

* File name method refactor

* Refactor appendNewCondition

* spec update

* Refactor methods

* Mixin Spec update

* Automation Mixins Test Specs

* Mixin Spec Rerun

* Automation validations mixin spec

* Automation helper test spec

* Send custom_attr key

* Fix spec fixtures

* fix: Changes for custom attribute type and lower case search

* fix: Specs

* fix: Specs

* fix: Ruby version change

* fix: Ruby version change

* Removes Lowercased values and fix label value in api payload

* Fix specs

* Fixed Query Spec

* Removed disabled labels if no attributes are present

* Code Climate Fixes

* fix: custom attribute with indifferent access

* fix: custom attribute with indifferent access

* Fix specs

* Minor label fix

* REtrigger circle ci build

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* fix: Custom attribute case insensitivity search

* Add missing reset action method to input

* Set team_input to single select instead of multiple

* fix: remove value case check for date,boolean and number data type

* fix: cognitive complexity

* fix: cognitive complexity

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: codeclimate

* fix: codeclimate

* fix: action cable events for label update

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* Fix margin bottom for attachment button

* Remove margin bottom to avoid conflict from macros

* Fix automation action query generator using the right key

* fix: not running message created event for activity message

* fix: not running message created event for activity message

* codeclimate fix

* codeclimate fix

* codeclimate fix

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/shared/mixins/specs/automationHelper.spec.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/helper/automationHelper.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-11-10 10:53:29 +05:30
smartdev58
b50890d1b5
chore: Update data format for platform API feature management (#5718)
Updated JSON data format for Platform API for account creation update API endpoints features flags to accept false values on each feature. 

fixes: #5717
2022-11-07 17:49:45 -08:00
Tejaswini Chile
48373628a1
fix: Macros authorizations (#5779)
Macros policy update.

ref: #5730
2022-11-07 17:46:00 -08:00
Tejaswini Chile
a23974d8b9
Feat/5733 Add private note action in macros (#5805) 2022-11-07 22:12:10 +05:30
smartdev58
9c0cce0392
chore: Mark conversations as pending instead of reopen when bot is present (#5751)
With this change, conversations are marked as pending instead of reopening when a bot is connected to that Inbox. 

Fixes: #5668
2022-11-02 13:54:56 -07:00
Sojan Jose
3a71fe3260
chore: Stop duplicate websocket updates for conversation updates (#5711)
- remove extra dispatch for label updates
2022-10-21 18:06:02 -07:00
Tejaswini Chile
4a299a9441
fix: Add an action cable events for label updates (#5694)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-21 16:12:35 -07:00
Tejaswini Chile
782165478b
fix: Update article count in portal admin dashboard (#5647)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-21 13:43:15 -07:00
Tejaswini Chile
a274a1702a
chore: Macros enhancement (#5609)
- Fixed send_attachment and send_email_transcript
- Fixed duplicate activity messages
- Fixed Order of execution

Fixes: #5584
2022-10-20 19:41:48 -07:00
smartdev58
e34e975776
chore: ability to delete user in super admin console
fixes: #4164
2022-10-18 01:05:28 -07:00
Sojan Jose
2423def8e8
chore: Add attachments key to message_created webhook payload (#5659)
- Add attachments key to `message_created` webhook payload
2022-10-17 17:36:56 -07:00
Sojan Jose
e310230f62
chore: Refactor Contact Inbox Builders (#5617)
- Remove duplicate code and move everything to builders
- fixes: #4680
2022-10-13 15:12:04 -07:00
David Kubeš
6c048626d0
chore: Replace deprecated functions (#5611)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-12 14:55:59 -07:00
Tejaswini Chile
fca629a32a
fix: Update timezone to get wday from working_hours (#5605)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-10-12 14:32:54 -07:00
Pranav Raj S
38776906ab
chore: Generate webhook-verify-token automatically (#5593)
- Autogenerate webhook verification token in the WhatsAppCloud channel.

Co-authored-by: Sojan <sojan@pepalo.com>
2022-10-11 17:32:31 -07:00
Sojan Jose
5bd5395d31
chore: Add missing indexes for attachments table (#5588)
- index for attachments table
- index for conversations table
2022-10-10 15:23:33 -07:00
Jordan Brough
ce7d9be633
Fix "presence" checks in Channel::TwilioSms (#5206) 2022-10-07 10:22:33 +05:30
Tejaswini Chile
7b54990ae6
fix: Updated IMAP errors add method (#5520)
fixes: #5519
2022-09-30 11:33:00 -07:00
Tejaswini Chile
57fcb79d71
fix: Article slug auto saves (#5524)
- Auto save article slug
2022-09-30 07:25:23 -07:00
OMAR.A
1819041f5a
fix: "wa_source_id" function return value (#5451)
- Fix contact inbox builder returning invalid WhatsApp source id
- Add specs to cover source id validations

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-09-29 10:34:55 -07:00
Tejaswini Chile
c1c57fb2cd
fix: Add slug to articles (#5500) 2022-09-27 12:27:18 -07:00
Sojan Jose
913224ad84
chore: Normalize portal slug to nil (#5487) 2022-09-22 14:08:48 -07:00
Sojan Jose
99de8f4500
chore: Improve Helpcenter custom domains (#5456)
- Support rendering articles over frontend URL
- Support rendering articles over help center URL
- Support rendering help center home page in the custom domain root
2022-09-19 17:36:01 -07:00
Jordan Brough
59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358)
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Pranav Raj S
cf7dac5bab
chore: Add feature flag for conversation continuity in API (#5399)
- Add the ability to toggle conversation continuity in API channel
2022-09-06 18:14:36 +05:30
Tejaswini Chile
ee2189d98a
fix: Set and Update portal's default locale (#5368) 2022-09-01 16:44:06 +05:30
Jordan Brough
9ddf4c205c
chore: Add index on conversations.uuid (#5179)
- We search for conversations by this attribute (e.g. in ReplyMailbox and CsatSurveyController) so it seems like we should have an index on it.
2022-08-23 19:05:30 +05:30
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI (#5164)
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
2022-08-16 16:58:23 +05:30
Tejaswini Chile
2397326324
fix: Auto populate team after assigned via API (#5250) 2022-08-12 13:40:28 +05:30
Sojan Jose
74fdfffe08
fix: Notification page breakages (#5236)
- Remove the cascading foreign key indexes
- Add migration to clean up existing objects

fixes: #4285
2022-08-10 13:46:46 +02:00
Pranav Raj S
e0cebfaa1a
chore: Allow super admin to suspend an account (#5174) 2022-08-03 11:40:03 +05:30
Tejaswini Chile
596b611fc0
fix: search with status and author (#5152) 2022-08-02 15:28:27 +05:30
Tejaswini Chile
41df70fb96
chore: Add articles metadata (#5125) 2022-07-28 13:59:16 +05:30
Tejaswini Chile
6a4c0a1578
feat: Execute macro actions, for the conversation (#5066) 2022-07-26 12:41:22 +05:30
Tejaswini Chile
5727928600
fix: help center clearing minor bugs (#5075) 2022-07-22 15:01:07 +05:30
Sojan Jose
6a6a37a67b
chore: Ability to Disable Gravatars (#5027)
fixes: #3853

- Introduced DISABLE_GRAVATAR Global Config, which will stop chatwoot from making API requests to gravatar
- Cleaned up avatar-related logic and centralized it into the avatarable concern
- Added specs for the missing cases
- Added migration for existing installations to move the avatar to attachment, rather than making the API that results in 404.
2022-07-21 19:27:12 +02:00
Tejaswini Chile
0cee42a9f9
feat: Macros CRUD api (#5047) 2022-07-19 17:37:00 +05:30
Pranav Raj S
1dc7ce526e
chore: Add ee helper, custom_attributes to account (#5058) 2022-07-19 00:33:06 +05:30
Tejaswini Chile
00dc65ef73
fix: Twilio validation over blank messaging_service_sid (#5055) 2022-07-18 20:02:37 +05:30
Simon
fd44f9f28a
chore: add file size to response (#5054)
Add file_size to the attachment response to display the file size in chat.

Fixes: #4992
2022-07-18 15:21:24 +02:00
Sojan Jose
4187428729
chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Sojan Jose
05db053f60
chore: fix schema error from PR merges (#5016) 2022-07-11 20:12:48 +02:00
Tejaswini Chile
23ac1c0334
feat: Added portal logo and the updated the JSON (#4996) 2022-07-11 12:43:24 +05:30
Jordan Brough
49d08a6773
feat: Support Twilio Messaging Services (#4242)
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
2022-07-08 18:20:07 +05:30
Tejaswini Chile
fdf449dc87
Feat: Article public apis (#4955) 2022-07-08 17:24:38 +05:30
Sojan Jose
e4b159dd54
chore: Fix contact model silently discarding invalid attributes (#4994)
fixes: #4775
2022-07-08 13:58:09 +05:30
Simon
91d9584fcb
feat: show HMAC and enforcement for identity validation for API inbox (#4807)
Display HMAC token in Settings of Inbox API and enable enforcement option. I have also adjusted the copy so that it can apply to all inbox types.

Fixes: #4804
2022-07-06 21:47:39 +02:00
Sojan Jose
a6c609f43d
feat: Support for Whatsapp Cloud API (#4938)
Ability to configure Whatsapp Cloud API Inboxes

fixes: #4712
2022-07-06 21:45:03 +02:00
Tejaswini Chile
b86638faac
fix: last incoming message sort (#4972) 2022-07-06 00:37:43 +05:30
Tejaswini Chile
029209a634
feat: Portal and Category public APIs (#4946) 2022-07-05 17:15:38 +05:30
Tejaswini Chile
ae59d0a343
feat: CRUD operation for associated articles to current article (#4912) 2022-07-04 20:29:44 +05:30
Tejaswini Chile
ac7ebe516a
fix: Add validation for the inbox name to avoid special characters (#4920) 2022-06-30 10:59:37 +05:30
Tejaswini Chile
df1bf112ea
feat: Category API to handle linked categories and parent-sub categories (#4879) 2022-06-28 11:23:20 +05:30
Pranav Raj S
dcbca173ac
chore: Revert the migration for inbox name changes (#4919) 2022-06-23 20:36:46 +05:30
Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Aswin Dev P.S
d5ddc9d76c
chore: Fix SMTP sentry issue (#4883)
* Fix SMTP sentry issue
2022-06-22 14:09:04 -07:00
Tejaswini Chile
ffd102cdfe
Feat: custom sort (#4864) 2022-06-22 11:04:42 +05:30
Muhsin Keloth
a8c6cd729b
chore: Sync pre-chat fields after custom attribute update (#4692) 2022-06-20 14:16:49 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron (#4858)
syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
2022-06-14 23:46:36 +05:30
Pranav Raj S
1bb0371c1d
feat: Add agent_reply_time_window in API channels (#4857) 2022-06-14 18:05:37 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes (#4672)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 20:18:38 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles (#4777)
Fixes: #4802
2022-06-13 15:56:49 +05:30
Pranav Raj S
3f3ee6c34a
chore: Add support for message_templates in API inbox (#4835) 2022-06-10 18:40:29 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI (#4711)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context (#4761) 2022-06-01 11:13:10 +05:30
Sojan Jose
ab05dd9b9b
chore: Improve the reauthorization requirement for Email Channel (#4753) 2022-05-26 20:23:00 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours (#4698)
Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.

Fixes #4689
2022-05-26 19:05:30 +05:30
Aswin Dev P.S
8538660bbd
Add first_reply_created event in conversation (#4576) 2022-05-18 21:16:33 -07:00
Tejaswini Chile
938fb887c4
feat: Portal endpoint (#4633) 2022-05-16 13:59:59 +05:30
Aswin Dev P.S
360b438a55
Fix: Campaign triggers first_response reporting event (#4607)
* Fix: Campaign triggers first_response reporting event

* fix spec failure
2022-05-09 01:34:52 -07:00
Jordan Brough
5b5a6d89c0
chore: "Channel::TwilioSms" to be unique on account_sid+phone_number (#4188)
"Twilio::IncomingMessageService" searches for the correct "Channel::TwilioSms"
by account_sid+phone_number.  If these values are duplicated then which record it
finds is indeterminate and may alternate between queries.

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-05-07 17:57:16 +05:30
Sojan Jose
c9a8796a36
chore: Sentry Issue fixes (#4618)
Address the following sentry issues

fixes: #4616, #4617
2022-05-05 00:31:11 +05:30
giquieu
b3c8c83830
fix: unable to send audio messages on Telegram (#4493)
- Changed the lib used to record the audio (videojs-record). 
- Changed the audio recording format to .ogg, this will keep compatibility with sending to channels, Telegram, Whatsapp, Web Widget and API.
- Changed the visualization of recording waves, it is now using bars, the same format used by applications (Whatsapp and Telegram)


Fixes: #4115
2022-05-02 13:14:04 +05:30
Aswin Dev P.S
8d04894744
fix: Add index in conversation and reporting event (#4577)
Fixes chatwoot/product#422
2022-04-28 16:58:06 +05:30
Tejaswini Chile
cb38ec3267
chore: Allow Facebook channel to receive standby messages (#4511) 2022-04-28 01:14:03 +05:30
Muhsin Keloth
3a5e34fccb
fix: Check phone_number and email changes are exist before validation (#4551) 2022-04-26 15:13:28 +05:30
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks (#4540)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Muhsin Keloth
fa51fd1d73
fix: Bypass invalid values in contact patch end point (#4519) 2022-04-25 12:25:38 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule (#4480)
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-24 12:02:40 +05:30
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event (#4518)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-21 20:52:23 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels (#4507)
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale (#4515) 2022-04-20 16:00:37 +05:30
Muhsin Keloth
26f23a6e21
feat: Custom fields in pre-chat form (#4189) 2022-04-19 12:47:29 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window (#4439) 2022-04-19 12:21:20 +05:30
Sojan Jose
615a575bdd
fix: Agent typing indicator for website widget (#4495)
When we migrated the pubsub tokens from contact to contact inboxes, we missed out on doing this update for the typing indicator events. Hence the agent typing events weren't visible on the widget side. This change fixes that and removes the necessary column contact pubsub token from the model.

fixes: #4476
2022-04-18 19:05:45 +05:30
Muhsin Keloth
e010f0c6f0
chore: Sync pre-chat fields after custom attribute destroy (#4456) 2022-04-18 14:06:27 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions (#4423)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2022-04-14 13:36:55 +05:30
Tejaswini Chile
923b4637db
chore: Automation bug fix (#4442) 2022-04-12 20:23:34 +05:30
Aswin Dev P.S
31cdc63e18
fix: Remove IMAP and SMTP email validation (#4435)
* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
2022-04-11 07:07:20 -07:00
Aswin Dev P.S
9b5eb98c59
feat: Support additional authentication mechanisms for SMTP (#4431)
* Support additional authentication mechanisms for SMTP
2022-04-11 03:13:05 -07:00
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports (#4330)
* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Muhsin Keloth
c2afdd5c93
chore: Remove unnecessary fields from notification payload (#4403) 2022-04-07 00:07:53 +05:30
Pranav Raj S
0b03e4b296
feat: Add an option to disable endConversation button (#4352) 2022-04-06 13:54:55 +05:30
Tejaswini Chile
2595e774e5
fix: Update validations in automation edit actions (#4370)
Co-authored-by: fayazara <fayazara@gmail.com>
2022-04-05 15:22:56 +05:30
Muhsin Keloth
1dd0c7249c
fix: Unread notification count in multiple accounts (#4373)
Fixes: #4367
2022-04-04 14:34:01 +05:30
Muhsin Keloth
24b20c10ce
fix: Referer URL validation (#4309)
Fixes #354
2022-03-30 14:36:22 +05:30
Tejaswini Chile
bfe6324d9a
chore: Webhook event data improvements (#4317) 2022-03-30 11:37:36 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation (#4266) 2022-03-30 08:08:58 +05:30
Fayaz Ahmed
c674393c02
feat: New automation actions (#4033) 2022-03-29 13:27:16 +05:30
Muhsin Keloth
ccf52a620b
feat: Update notifications and unread count in real time (#4261) 2022-03-28 20:01:23 +05:30
Vishnu Narayanan
8155024b6a
feat: fix logging levels (#4314)
https://ruby-doc.org/stdlib-2.7.0/libdoc/logger/rdoc/Logger.html

Fixes https://github.com/chatwoot/chatwoot/issues/4313
2022-03-28 18:14:30 +05:30
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment (#4237)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-28 14:38:07 +05:30
Sojan Jose
ff881fcad9
chore: Support Email should give priority to environment variable (#4270)
Account.support_email should give priority to environment variables over installation config

Fixes: #3304
2022-03-25 16:13:45 +05:30
Tejaswini Chile
60a0709de6
Fix: added validation for custom and additional attribute (#4260) 2022-03-24 15:38:28 +05:30
Vishnu Narayanan
7577c9c888
fix: drop conv and campaign seq on account delete (#4256)
Conversation and campaign sequences persist in the database even after the related account is deleted. This PR adds an after_desttory callback on the account model that will delete the associated sequences.

Fixes: #4252
2022-03-24 13:33:15 +05:30
Jordan Brough
c2647a1f27
chore: Use "destroy!" instead of "destroy" when not checking the return value (#4259) 2022-03-24 13:28:25 +05:30
Sojan Jose
f8c46341f6
chore: Disable invalid contact resolved activity messages (#4253)
Fixes the bug which triggered "Contact resolved conversation" activity messages when snoozed conversations where reopened
2022-03-23 16:08:42 +05:30
Sojan Jose
467f3b9191
chore: Disable fetching new emails after mailbox error (#4176)
- Disabled email fetch job if credentials for the channel isn't working
- notify customers when the email channel isn't working

fixes: https://github.com/chatwoot/chatwoot/issues/4174
2022-03-22 12:14:17 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement (#4087) 2022-03-21 13:12:27 +05:30
Muhsin Keloth
23fe8847d8
feat: Notification action cable event (#4154) 2022-03-17 18:56:36 +05:30
Sojan Jose
9f8e442333
chore: Improve n+1 queries (#4202)
Fixes the n+1 queries that get triggered while accessing agents endpoint
2022-03-17 15:57:32 +05:30
Aswin Dev P.S
c4837cd7ac
feat: End conversation from widget (#3660)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-03-15 22:07:30 +05:30
Muhsin Keloth
f405572e5c
Revert "feat: Custom fields in pre-chat form (#4135)" (#4182)
This reverts commit e730804b48.
2022-03-15 16:54:33 +05:30
Muhsin Keloth
e730804b48
feat: Custom fields in pre-chat form (#4135)
Fixes: #2744
2022-03-14 15:06:56 +05:30
Tejaswini Chile
647efa12e7
fix: Attach instagram images with file type story_mentions (#4100) 2022-03-10 20:27:30 +05:30
Aswin Dev P.S
b94e67f5d7
feat: Add agents filter in CSAT reports (#4106)
* add agents filter in csat reports
2022-03-04 03:49:26 -08:00
Sojan Jose
11adfd2384
chore: remove unnecessary dependent destroy (#4104) 2022-03-03 13:02:02 +05:30
Sojan Jose
7b9e4982cf
Feat: Support MMS in SMS Channel ( Bandwidth ) (#4046)
Ability to send and receive MMS to bandwidth channel

fixes: #3961
2022-03-02 15:09:56 +05:30
Sojan Jose
4260441f8c
Chore: clean up Reporting Events (#4044)
Tech debt clean up

Fixes #4057

Co-authored-by: Aswin Dev P S <aswin@chatwoot.com>
2022-02-28 18:16:12 +05:30
Muhsin Keloth
aff14b697f
chore: Add webhook URL validation (#4080) 2022-02-28 15:44:02 +05:30
Sojan Jose
4ca66c1195
fix: Automation loop on conversation_update (#4071) 2022-02-25 18:01:21 +05:30
Aswin Dev P.S
e348db1e37
Fix: add option to choose 24 hour working slot (#4018)
* Add option to choose 24 hour working slot

* fix spec

* add check to update open hour and close hour for open all day

* update 24 hour working slot change in widget side

* add validation to check open_all_day and closed_all_day true at the same time
2022-02-22 01:28:49 -08:00
Fayaz Ahmed
5ad6db07b4
fix: Automation Bugs and minor enhancements (#3936) 2022-02-15 23:36:29 +05:30
Sojan Jose
5ad7e93059
chore: Discard activities from email notifiable messages (#3989) 2022-02-15 18:15:45 +05:30
Aswin Dev P.S
464e12ceb7
fix: Update auto reply and hide reply time for email inbox (#3985)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-02-15 17:11:28 +05:30
Pranav Raj S
2591a04c0b
chore: Remove message_signature_enabled from users (#3982) 2022-02-15 12:10:53 +05:30
Sojan Jose
3d73d8935a
feat: Add the ability for a super admin to define account limits (#3946)
Fixes: #3773
2022-02-14 15:55:08 +05:30
Aswin Dev P.S
4e416b4d51
Add openssl verify mode and email encryption for smtp configuration (#3885)
* Add openssl verify mode and email encryption for smtp configuration
* Add spec for code coverage
2022-02-08 03:26:13 -08:00
Muhsin Keloth
a737f89c47
fix: Ongoing campaign URL validation (#3890) 2022-02-04 14:38:18 +05:30
Sojan Jose
cf10f3d03b
chore: Provider APIs for SMS Channel - Bandwidth (#3889)
fixes: #3888
2022-02-03 15:22:13 -08:00
Tejaswini Chile
8821106da9
Fix: Added the backend validation for name (#3878)
- Added the backend validation for name
- Add message size constraint
2022-02-02 14:21:17 -08:00
Tejaswini Chile
e99ea0b582
feat: Email signature API support (#3874) 2022-02-02 19:37:33 +05:30
Shivam Chahar
8e6d8e7654
fix: Validate avatar only when it has changed (#3849) 2022-01-26 16:01:41 -08:00
Sojan Jose
59deffc7e3
feat: Ability to toggle conversation continuity via email (#3817)
Fixes: #3368
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-01-26 15:59:48 -08:00
Sojan Jose
34e8ad9dc5
feat: Unify user and super admin credentials (#3830)
Fixes: #3061, #3489
2022-01-25 16:58:49 -08:00
Shivam Chahar
9617137688
chore: Account auto resolution time validation (#3651) 2022-01-19 13:16:21 +05:30
Sojan Jose
290196d43b
chore: Clean up assignment logic (#3763) 2022-01-13 21:38:10 -08:00
Tejaswini Chile
7df68c6388
Feat: Automations Actions (#3564) 2022-01-13 11:21:06 +05:30
Sojan Jose
f44be0b1e6
fix: SuperAdmin Improvements (#3733)
- Fix broken access tokens pages
- Fix broken avatar images in the super admin users tab
- Fix broken pagination links in super admin
- Add agent bot tabs

Fixes: #2021
2022-01-11 19:00:00 -08:00
Sojan Jose
ebb04487a8
chore: Prevent null in Contact JSONB attributes (#3730) 2022-01-11 15:14:55 -08:00
Aswin Dev P.S
7ee7062843
feat: Toggle to disallow users to send messages after a conversation is resolved (#3605) 2022-01-11 00:32:03 -08:00
Tejaswini Chile
a0884310f4
feat: Save automation rules (#3359) 2022-01-10 12:41:59 +05:30
Sojan Jose
577e9905c6
chore: Fix issue with conversation assignment notifications (#3661)
- fixes issues with conversation assignment notifications not working in certain cases
2021-12-28 21:53:13 +05:30
Sojan Jose
009abc1948
chore: API improvements (#3637)
- Unique validations for Inbox members and Team member objects
- Move notification processing to Async
2021-12-21 22:48:01 +05:30
Muhsin Keloth
262474166f
chore: Add display id in all conversation notifications (#3635)
- Added conversation display id in push payload for the notifications conversation_creation and conversation_assignment
2021-12-21 19:59:22 +05:30
Sojan Jose
6fe5484119
chore: Allow more filetypes in uploads (#3557)
- Allowing the ability to upload more common file types like zip, Docx etc
- Fallback for image bubble when the image URL isn't available

fixes: #3270

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2021-12-20 23:50:37 +05:30
Sojan Jose
8d65608666
chore: Clean up migrations (#3613)
Fixes: #3530
2021-12-19 09:47:07 +05:30
Aswin Dev P.S
5ee209c079
chore: Fix user email re-confirmation flow (#3581)
Users can change their email from profile settings. They will be logged out immediately. Users can log in again with the updated email without verifying the same. This is a security problem.

So this change enforce the user to reconfirm the email after changing it. Users can log in with the updated email only after the confirmation.

Fixes: https://huntr.dev/bounties/7afd04b4-232e-4907-8a3c-acf8bd4b5b22/
2021-12-16 19:32:49 +05:30
Tejaswini Chile
9984edd3ef
Feat: Manage conversation for tweets based on the tweet flag (#3353)
Add tweet conversation only if tweets are enabled.

Fixes #1961
2021-12-16 00:24:50 +05:30
Sojan Jose
b1eea7f7d1
chore: Introduce enterprise edition license (#3209)
- Initialize an "enterprise" folder that is copyrighted.
- You can remove this folder and the system will continue functioning normally, in case you want a purely MIT licensed product.
- Enable limit on the number of user accounts in enterprise code.
- Use enterprise edition injector methods (inspired from Gitlab).
- SaaS software would run enterprise edition software always.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-12-09 12:07:48 +05:30
Pranav Raj S
2be71e73dc
feat: Add a view for mentions (#3505)
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30
Muhsin Keloth
3ee6b7d6e9
chore: Add the ability to use same key for conversation and contact (#3526) 2021-12-08 20:15:27 +05:30
Muhsin Keloth
46afcd9348
fix: Index custom attribute uniqueness on account (#3516)
- Move custom attribute uniqueness validation to account
2021-12-07 18:20:47 +05:30
Sojan Jose
d5c30760a7
chore: Whatsapp templates fix for 360 dialog (#3479)
Fixes: #3426
2021-11-30 20:50:35 +05:30
Shivam Chahar
a4ee8ee239
Chore: Improve conversation auto resolution (#3405)
Fixes: #1583
2021-11-27 09:26:18 +05:30
Vishnu Narayanan
3a48e08fe0
feat: migrate facebook env vars to globalConfig (#3369)
Migrate facebook env vars to globalConfig and make it editable from the super admin UI.
2021-11-25 00:55:26 +05:30
Sojan
0033a35ab8 Merge branch 'hotfix/1.22.1' into develop
# Conflicts:
#	db/schema.rb
2021-11-22 23:35:44 +05:30
Sojan Jose
791d90c6b7
chore: Migrate PubSub Token to contact inbox (#3434)
At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.

Fixes #1682
Fixes #1664

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-11-22 23:32:17 +05:30
Aswin Dev P.S
24e6a92297
feat: IMAP Email Channel (#3298)
This change allows the user to configure both IMAP and SMTP for an email inbox. IMAP enables the user to see emails in Chatwoot. And user can use SMTP to reply to an email conversation.

Users can use the default settings to send and receive emails for email inboxes if both IMAP and SMTP are disabled.

Fixes #2520
2021-11-19 11:52:27 +05:30
Muhsin Keloth
bf96e8b68d
choore: Change values to attribute_values in custom attributes (#3413) 2021-11-18 18:59:28 +05:30
Akhil G Krishnan
b81a9f2010
Chore: Replaced dependent destroy with dependent destroy_async in all models (#3249) 2021-11-18 10:32:29 +05:30
Shivam Chahar
fec4a29081
Feat: Include previous messages in mention/assign notifications email (#3385) 2021-11-17 18:05:53 +05:30
Muhsin Keloth
9ea42ebff2
chore: Add the support for list and checkbox in custom attribute model (#3400)
ref: #3399
2021-11-16 23:25:19 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks (#3364)
- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Muhsin Keloth
76370267f3
feat: Render contact custom attributes in contact/conversation sidebar (#3310) 2021-11-11 15:23:33 +05:30
Sojan Jose
a4c87f2052
chore: Handle attachments in Whatsapp Channel (#3299)
send and receive attachments in 360Dialog WhatsApp channels
2021-11-11 13:03:48 +05:30
Tejaswini Chile
358171062e
Feat: Add Null values at the last while sorting (#3292)
* Add Null values at the last while sorting
* Add contacts at last with special character in it
* Optimize SQL order and direction
2021-11-10 14:11:00 +05:30
Pranav Raj S
8e6ce3a813
feat: Add notes for Contacts (#3273)
Fixes #2275
2021-10-25 18:35:58 +05:30
Sojan Jose
06289b03ea
chore: Add Contact Note APIs (#3266) 2021-10-24 12:40:30 +05:30
Sojan Jose
3b53ca157c
chore: fix the failing user destroy for admin (#3223)
- fix the invitee association on the user
- handle Instagram events with inbox missing
2021-10-16 00:11:53 +05:30
Pranav Raj S
99abbb8158
feat: Display sent status of emails in email channel (#3125) 2021-10-14 12:55:46 +05:30
Muhsin Keloth
6bfa551c85
fix: Trigger campaigns only during business hours (#3085)
Fixes #2433
2021-10-12 17:58:33 +05:30
Fayaz Ahmed
b9e85a628b
Feat : Toggle to enforce user validation in Chatwoots web SDK (#3137)
* If enabled, enforces user validation with identifier_hash

* Fixes the hmac flag payload

* Adds missing i18n label for checkbox

* If enabled, Adds EOF on json file

* If applied, Handles HMAC Disable option

Co-authored-by: Tejaswini Chile <tejaswini776@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2021-10-08 12:53:24 +05:30
Sojan Jose
c54aae21ff
chore: Move agent availability to Account level (#3074)
- Move agent availability to the account level
2021-10-07 13:21:46 +05:30
Murtaza Bagwala
f874925f0e
fix: set default content type as text for message (#3060)
Fixes #2974
2021-10-06 00:10:29 +05:30
Sojan Jose
bd7aeba484
chore: Provider API prototype (#3112)
Enabling Support for Whatsapp via 360Dialog as a prototype for the provider APIs. 

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-05 23:35:06 +05:30
Tejaswini Chile
40d0b2faf3
feat: Add Instagram Channel (#2955) 2021-10-05 14:35:32 +05:30
Aswin Dev P.S
be9a055a3f
feat: Ability to send attachments to telegram (#3108)
This feature allows the user to send and delete attachments in the telegram conversation.

Fixes #3037
2021-10-01 01:45:29 +05:30
Aswin Dev P.S
15aaa8883c
feat: API to Filter reports by teams (#3066)
Add API to Filter reports by teams

Fixes: #2916
2021-09-27 21:12:08 +05:30
Tejaswini Chile
54bdb2957f
feat: Add assignee last seen to conversations (#3069)
- Adds assignee last seen attribute to conversations
2021-09-23 20:59:10 +05:30
Aswin Dev P.S
4f51a46c2b
feat: Ability to delete a contact (#2984)
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
2021-09-23 12:52:49 +05:30
Muhsin Keloth
0c24df96a8
chore: Conversation custom attribute APIs (#3024) 2021-09-22 10:46:48 +05:30
Pranav Raj S
b59e73b10b
fix: Update associations when a label is updated (#3046) 2021-09-21 10:16:32 +05:30
Tejaswini Chile
b1b0268705
feat: Support sending and receiving attachments in Slack Integration (#3022)
- Process incoming slack attachments
- Send attachments from chatwoot to slack
2021-09-18 00:49:01 +05:30
Aswin Dev P.S
794a56d4cc
Feat: Out of office autoresponder (#2992)
This change allows the user to enable autoresponder during the out-of-office time.

Fixes: #2035
2021-09-17 22:17:11 +05:30
Sojan Jose
0c3e8b6dbd
chore: Return medium in inbox APIs (#3025)
Return medium in inbox APIs
2021-09-16 16:51:06 +05:30
Sojan Jose
2396b59f11
chore: API fixes (#3014)
- Minor API fixes
- Configuration screen for LINE inbox
2021-09-14 22:44:53 +05:30
Sojan Jose
22d1c8baf2
Chore: Inbox Members API improvements (#3008)
- New Inbox Member APIs
- Return JSON errors for Platform APIs
2021-09-14 11:55:02 +05:30
Brandon Wilson
571fefd7cd
fix: Selected agent profile picture in agent multi select (#2949) 2021-09-13 13:43:19 +05:30
Sojan Jose
0a38632f14
feat: Line Channel (#2904)
- Ability to configure line bots as a channel in chatwoot
- Receive a message sent to the line bot in chatwoot
- Ability to reply to line users from chatwoot

fixes: #2738
2021-09-11 01:31:17 +05:30
Sojan Jose
671c5c931f
feat: Telegram Channel (#2901)
- Ability to configure telegram bots as a channel in chatwoot
- Receive a message sent to the telegram bot in chatwoot
- Ability to reply to telegram users from chatwoot
- Receive attachment messages in chatwoot

fixes: #1843
2021-09-10 00:00:52 +05:30
Sojan Jose
9c4ce9af35
chore: Strip unnecessary data from push payload (#2924) 2021-09-09 13:59:42 +05:30
Sojan Jose
8de4ce0037
chore: attachment validation fix (#2976)
- Attachment validation was supposed to affect the web widget channel only. But it was validating for all channels
2021-09-07 22:59:02 +05:30
Sojan Jose
ad83d1bb71
feat: Platform API improvements (#2900)
- Platform APIs to add and update custom attributes to users
- Platform APIs to delete accounts
- Platform APIs to delete users
2021-09-02 18:29:45 +05:30
Sojan Jose
6fdd4a2996
chore: Security Improvements to the API (#2893)
- Devise auth tokens are reset on password update
- Avatar attachment file type is limited to jpeg,gif and png
- Avatar attachment file size is limited to 15 mb
- Widget Message attachments are limited to types ['image/png', 'image/jpeg', 'image/gif', 'image/bmp', 'image/tiff', 'application/pdf', 'audio/mpeg', 'video/mp4', 'audio/ogg', 'text/csv']
- Widget Message attachments are limited to 40Mb size limit.
2021-09-01 15:08:05 +05:30
Sojan Jose
5319af3dfc
chore: Merge contact copy over information (#2812)
fixes: #2767, #2773

Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
2021-08-31 15:30:18 +05:30
Sivin Varghese
fdcc322660
feat: Add the ability to create custom attribute (#2903) 2021-08-31 13:54:34 +05:30
Tejaswini Chile
65f3e83afd
feat: APIs to filter reports (#2889)
Fixes #2823
2021-08-27 22:46:32 +05:30
Brandon Wilson
f94abaef5f
feat: Shows inbox identifier token for API inbox (#2894)
Fixes: #2605
2021-08-27 19:56:45 +05:30
Fayaz Ahmed
0a08e1ffc0
feat: Adds async and defer attributes to chatwoot script tag (#2890)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2021-08-26 19:51:10 +05:30
Muhsin Keloth
1257f86f22
chore: Add description field in custom attribute model (#2872) 2021-08-24 21:17:23 +05:30
Muhsin Keloth
6515b69560
feat: CSAT for all channels (#2749) 2021-08-23 22:00:47 +05:30
Tejaswini Chile
eb80324eaa
feat: Add message content to mention email template (#2838) 2021-08-18 15:28:45 +05:30
Vishal Pandey
21d2b4d918
chore: Consider inbox.timezone in open_at logic (#2183)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-08-12 02:29:15 +05:30
Sojan Jose
ab54d9c629
chore: Upgrade rails and ruby versions (#2400)
ruby version: 3.0.2
rails version: 6.1.4
2021-08-03 20:11:52 +05:30
Sojan Jose
e46aa1aa64
chore: Mark Facebook accounts for reconnection (#2405)
fixes: #2037
2021-08-01 18:15:39 +05:30
Vishnu Narayanan
223385d134
fix: Specify external db with non-standard port (#2711)
POSTGRES_PORT was not taking effect if provided separately
instead of using DATABASE_URL. This adds support for using
databases running on non-standard ports.

#1145
#1147

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-28 19:36:51 +05:30
Pranav Raj S
7664006625
chore: Improve search, list performance of contact/conversation APIs (#2696) 2021-07-23 18:39:24 +05:30
Pranav Raj S
6e1493501a
feat: Add APIs for custom attribute definitions (#2689) 2021-07-23 17:04:33 +05:30
Sojan Jose
d955d8e7dc
feat: Ability to snooze conversations (#2682)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30
Sojan Jose
a7ca55c080
chore: Change the conversation bot status to pending (#2677)
fixes: #2649
2021-07-21 22:02:43 +05:30
Sojan Jose
217dd8a6f0
chore: Add assigned_count to conversation APIs (#2665) 2021-07-19 19:10:58 +05:30
Mrunal Selokar
e0535168a0
chore: Removing duplicate callback to create auth token (#2624)
Removed after create callback in user model to create a new access token. This is already being taken care of by AccessTokenable module.

Fixes #2620
2021-07-15 15:24:38 +05:30
Sojan Jose
dfddf9cacc
chore: one off SMS campaign APIs (#2589) 2021-07-14 12:24:09 +05:30
Pranav Raj S
cb44eb2964
feat: Add CSAT reports (#2608) 2021-07-14 10:20:06 +05:30
Muhsin Keloth
ba547b3f60
chore: Delete related notifications if a conversation is deleted (#2592) 2021-07-12 12:28:16 +05:30
Sojan Jose
e11b3c4f17
chore: Expose contact custom attributes in events (#2562)
Expose contact custom attributes in events so the external system can behave accordingly without triggering an additional API call.
2021-07-05 14:35:53 +05:30
Sojan Jose
dd9d5e410c
feat: Add CSAT response APIs (#2503)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-29 20:59:41 +05:30
Pranav Raj S
30832d8a34
feat: Add APIs to create custom views on the dashboard (#2498) 2021-06-29 19:29:57 +05:30
Muhsin Keloth
8027c69c1c
chore: Change the notification text for mention notification type (#2534) 2021-06-29 14:32:57 +05:30
Sojan Jose
cd11efea1d
feat: Add CSAT Message Template Hooks (#2494) 2021-06-23 19:29:27 +05:30
Muhsin Keloth
29b9915d3b
feat: Add customer satisfaction component (#2456) 2021-06-22 13:01:19 +05:30
Muhsin Keloth
3d748aa8d4
chore: Add contact note model (#2462) 2021-06-21 15:16:26 +05:30
Sojan Jose
50e4bb3e63
chore: Add CSAT survey toggle attribute to Inboxes (#2455)
ref: #1890
2021-06-18 15:55:48 +05:30
Sojan Jose
853db60f8e
feat: Add Public APIs for API Channel (#2375) 2021-06-15 20:09:17 +05:30
Sojan Jose
534acfbf96
chore: Ensure privilege validations for API endpoints (#2224)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-11 11:44:31 +05:30
Muhsin Keloth
b9e40d1452
feat: Add an option to enable/disable email collect box (#2399)
* add email collect enabled migration

* migrations

* expose enable_email_collect field

* add select for email collect

* add enable_email condition on new conversation

* add default value true for enable_email_collect

* add specs for email collect enabled

* rereun migration

* code cleanup

* update token life span to 2 months

* revert uuid column
2021-06-10 02:34:03 -07:00
Sojan Jose
1bf7227843
chore: Fix emails being sent with the wrong translations (#2236)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 22:45:01 +05:30
Sivin Varghese
67ce6f5704
feat: Add regex validation on form message inputs (#2317)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2021-06-08 16:32:01 +05:30
Sojan Jose
0a087c95fd
chore: Message API improvements (#2396)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 01:11:06 +05:30
Sojan Jose
467b45b427
feat: Improved password security policy (#2345)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-07 17:26:08 +05:30
Muhsin Keloth
14b51e108a
feat: Add Integration hooks UI (#2301) 2021-06-06 16:59:05 +05:30
Sojan Jose
22965be6dc
feat: Add AgentBot APIs (#2323) 2021-06-01 22:34:25 +05:30
Sojan Jose
d5215fea93
feat: APIs for Integration Hooks (#2250)
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
2021-05-17 10:32:59 +05:30
Pranav Raj S
836b317b8a
feat: Remove restrictions on API channel webhook_url (#2261) 2021-05-13 15:03:25 +05:30
Pranav Raj S
0e6cd699e8
feat: Sort contacts via name, email, phone_number, last_activity_at (#1870) 2021-05-13 13:32:19 +05:30
Sojan Jose
b30ecb27a6
feat: Add APIs for Dialogflow integration V1 (#2155)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-05-05 21:06:11 +05:30
Sojan Jose
a07200bedf
chore: Campaign ID migration for existing accounts (#2189)
* chore: Campaign ID migration for existing accounts

* chore: update factory

* chore: minor fixes

* chore: fixes
2021-04-30 06:15:24 -07:00
Sojan Jose
b89cc9cf57
feat: Add APIs for Campaigns (#2175) 2021-04-29 22:23:32 +05:30
Sojan Jose
4b49d21543
chore: Add event for conversations transferred to Bot (#2167)
* chore:  Event for conversation transferred to Bot

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Sojan Jose
45e43b0b89
feat: Contactable Inboxes API (#2101)
- Add endpoint which lists inboxes through which a contact can be contacted
- Conversation creation API auto-creates contact_inbox for specific channels [ Twilio, email, api]
- Ability to send the initial message payload along with the conversation creation
- Fixes #1678 ( issue saving additional attributes for conversation )
2021-04-15 15:13:01 +05:30
Sojan Jose
c4ae901591
chore: Fix Twilio file uploads (#2088) 2021-04-13 01:39:51 -07:00
Sojan Jose
c95ad8dd4f
chore: Remove validation on team name (#2014) 2021-03-30 16:02:41 +05:30
Sojan Jose
6bb026621d
fix: Current.user nil issue when using access tokens (#2012) 2021-03-29 23:26:20 +05:30
Sojan Jose
c453455ad1
fix: Handle application errors in Sentry (#1982)
- Handle notification errors for attachment messages
- Fix empty identifiers being passed
- Fix 404 when invalid source id
- Handle webhook exceptions
2021-03-27 12:27:48 +05:30
Nithin David Thomas
1d2e1a2823
Feat: business hours settings page (#1812)
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-03-13 11:42:51 +05:30
Sojan Jose
dbf515ab5a
chore: Make SMTP environment variables configurable (#1868)
fixes: #1647
2021-03-12 15:37:06 +05:30
Sojan Jose
42e83de5b0
feat: Activity messages for team assignments (#1893)
- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
2021-03-12 15:13:58 +05:30
Sojan Jose
ca4a766b82
chore: Enable email channel (#1851) 2021-03-04 13:59:59 +05:30
Sojan Jose
0e721653e5
feat: Business hour Inbox APIs (#1821)
* feat: Business hour Inbox APIs
2021-02-23 12:11:15 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors (#1807) 2021-02-19 18:35:21 +05:30
Sojan Jose
3ade7d4445
chore: Fix push message tag error (#1768) 2021-02-16 00:15:45 +05:30
Pranav Raj S
037ffc7419
feat: Add a pre-chat form on widget (#1769) 2021-02-16 00:14:13 +05:30
Pranav Raj S
64d7dc5335
fix: Remove teams on account user destroy (#1766) 2021-02-15 13:32:52 +05:30
Sojan Jose
8d45849d0c
chore: Update notification Message Copy (#1685) 2021-02-12 22:56:12 +05:30
Nithin David Thomas
1484849cc7
chore: Update method for team members (#1734)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-02-09 19:21:31 +05:30
Pranav Raj S
d4c2a78db6
chore: Add Chatwoot SDK to Chatwoot Dashboard (#1726)
Add Chatwoot SDK to Chatwoot Dashboard
2021-02-08 16:38:35 +05:30
Karthik Sivadas
2012aab1d5
fix: Standardize name validation on agent / profile pages (#1720) 2021-02-04 20:08:46 +05:30
Sojan Jose
c61edff189
feat: Add bulk imports API for contacts (#1724) 2021-02-03 19:24:51 +05:30
Sojan Jose
f9c3b7f2f1
feat: Bulk add team members in Team APIs (#1695) 2021-01-29 12:34:52 +05:30
freddii
229fcc18b7
chore: fixed typos in code comments (#1701) 2021-01-28 10:39:37 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note (#1688)
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-27 00:04:11 +05:30
Sojan Jose
a0c33254e7
feat: Team APIs (#1654)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 23:56:56 +05:30
Sojan Jose
b6e8173b24
feat: HMAC verification for web widget (#1643)
* feat: HMAC verification for web widget. Let you verify the authenticated contact via HMAC on the web widget to prevent data tampering.
* Add docs for identity-validation

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-01-17 22:44:03 +05:30
Pranav Raj S
d758df8807
fix: Add correct thread message_id to the email message (#1659)
Co-authored-by: Sojan <sojan@pepalo.com>
2021-01-17 22:43:32 +05:30
Sony Mathew
18d3c40fb3
feat: installation config in super admin console (#1641)
* feat: installation config in super admin console

* Added the ability for super admins to view, edit and update
installation config values. Also they can add new isntallation config
values. The impact of editing and adding depends on which all
installation config values are being used in the code.
* Known limitation now: Ability to edit hash values (for eg: feature
flags) are disabled. This requires more work and will be taken up in
a secondary set of changes.
* Minor UX improvement. Clicking on the Sidekiq option in the super
admin siebar will now open the sidekiq dashboard in a new tab rather
than in the same tab that you were using super admin.

* fix: method name fix in custom adminsitrate field

* feat: added locked attribute to global config
* Added the locked attribute to instalaltion config table. Added
necessary migrations. Added changes in config loader.
* Added the changes on the installation config yml
* Locked the account feature defaults in code

* feat: show only editable configs in admin console
* Added a new scope in installation config model
* Added scope in adminstrate controller for installation_config

* fix: new installation config create error
* Fixed the error in new installation config create

* fix: specs coverage
* Added specs for installation config super admin controller

* chore: update git ignore with encrypted config ext
2021-01-15 13:21:53 +05:30
Sojan Jose
7542330d61
feat: Add Platform APIs (#1456) 2021-01-14 20:35:22 +05:30
Pranav Raj S
75c2a7cb2f
fix: Resolve name only if assignee exists during unassignment (#1649) 2021-01-14 14:21:41 +05:30
Pranav Raj S
160a6fc6cf
feat: Save UI state in the database (#1635)
feat: Save UI state in the database
2021-01-10 19:25:33 +05:30
Sojan Jose
7884090551
chore: Enable updating conversation additional attributes (#1611)
- Enable updating additional attributes via conversation API
- Handle the case when additional_attributes is nil

Fixes: #1357
2021-01-07 13:47:38 +05:30
Sojan Jose
db189e3c26
chore: Sync the schema and migrations (#1610) 2021-01-06 11:36:45 +05:30
Saurabh Mehta
627d3a575a
chore: Automate conversation display_id generation with db triggers (#1412)
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Pranav Raj S
a2d6fa0f74
feat: API to add label to contacts (#1563) 2021-01-03 20:07:57 +05:30
Pranav Raj S
811657c9e7
feat: API to allow agents to delete a message (#1353) 2020-12-28 23:36:50 +05:30
Pranav Raj S
8e2b4acc43
chore: Remove account.destroy listener (#1530) 2020-12-19 18:11:43 +05:30
Pranav Raj S
edb09d5a9c
chore: Improve location display in sidebar (#1509)
- Log IP Address on widget load
- Save country code to contact
2020-12-13 22:23:56 +05:30
Pranav Raj S
c87cdf25c5
chore: Upgrade highlight.js to 10.4.1 (#1483)
Bumps [highlight.js](https://github.com/highlightjs/highlight.js) from 9.18.5 to 10.4.1.
- [Release notes](https://github.com/highlightjs/highlight.js/releases)
- [Changelog](https://github.com/highlightjs/highlight.js/blob/master/CHANGES.md)
- [Commits](https://github.com/highlightjs/highlight.js/compare/9.18.5...10.4.1)

Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
2020-12-05 01:22:16 +05:30
Pranav Raj S
64733ca3bc
fix: Move integration text to translation file (#1463)
- Move integration text to translation file
- Split switch_locale
2020-11-30 16:24:54 +05:30
Sojan Jose
a988724c91
feat: Authenticate by SSO tokens (#1439)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-11-25 13:59:38 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs (#1391) 2020-11-16 19:41:52 +05:30
Sojan Jose
563da0e052
feat: Use gravatar URL for contacts and users if no image available (#1407) 2020-11-13 19:56:30 +05:30
Akash Srivastava
074084b258
feat: Auto resolve conversations after n days of inactivity (#1308)
fixes: #418
2020-11-01 12:53:25 +05:30
Adam Zysko
65ed4c78a4
feat: Business hours
Data models and APIs for business hours

ref: #234
2020-11-01 00:14:33 +05:30
Yih Yang
12b7358773
feat: Add messages on mute / unmute actions (#1373) 2020-10-30 22:27:25 +05:30
Sojan Jose
1d9debaee0
feat: IP lookup (#1315)
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
2020-10-28 02:14:36 +05:30
Abhishek
ff96d43953
feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Pranav Raj S
85514cae8d
feat: Display reply time in widget (#1349)
Fixes #1132
2020-10-18 23:32:22 +05:30
Pranav Raj S
0bea0217b4
chore: Use full name in activity message, fix specs (#1339) 2020-10-14 00:16:35 +05:30
Pranav Raj Sreepuram
4a2a309d18 Use name instead of display_name in the dashboard 2020-10-13 13:03:55 +05:30
Pranav Raj S
2c324d9421
feat: Allow custom email address for inbox (#1336) 2020-10-11 23:24:11 +05:30
Dmitriy Shcherbakan
ecebe163e1
feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Pranav Raj S
db1953de24
fix: Add default 404 param on gravatar (#1316) 2020-10-05 23:31:23 +05:30
Pranav Raj S
399f9e004a
fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Arman
3d379b071d
feat: use gravatar if no avatar image (#1307)
Fixes:  #1240
2020-10-04 16:25:22 +05:30
Abhishek
70f08103aa
feat: Activity message for label addition & deletion (#1291)
Fixes: #1022
2020-10-02 16:33:59 +05:30
Abhishek
5cd08b3f98
chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
b862817b29
feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Subin T P
701eccb35c
Feature: Knowledge Base APIs (#1002)
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
2020-09-26 02:32:34 +05:30
Sony Mathew
f9b0427751
feat: email channel backend (#140) (#1255)
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
2020-09-21 22:44:22 +05:30
Pranav Raj S
646746aa10
fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Pranav Raj S
5ae3026125
fix: Add available_name method to agent_bot (#1238) 2020-09-16 11:46:07 +05:30
Sojan
739c062676 chore: Enable an echo id for message create end points 2020-09-13 16:16:52 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies (#1173) 2020-09-08 11:24:08 +05:30
Pranav Raj S
d18c8fc08a
chore: Add message_echo listener for Facebook (#1192)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-09-04 19:13:47 +05:30
Sojan Jose
85ae6d92b9
feat: Enable Slack Integration in all channels (#1175) 2020-08-29 01:39:41 +05:30
Sojan Jose
2193de9853
chore: General fixes and clean up (#1169) 2020-08-25 23:04:02 +05:30
Pranav Raj S
8cf05f1d9f
feat: Ability to edit a contact (#1092)
Ability to edit contact information in conversation sidebar

Co-authored-by: Sojan <sojan@pepalo.com>
2020-08-23 00:05:07 +05:30
Pranav Raj S
ec6cd4bbba
feat: Use order_by_name as default sort order for inbox/user (#1160) 2020-08-22 22:20:22 +05:30
Sojan Jose
cdd385b269
feat: Custom Attributes for contacts (#1158)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-21 19:30:27 +05:30
Sojan Jose
4216d63311
feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30
Sojan Jose
a04ca24def
feat: Customisable Email Templates (#1095) 2020-08-06 15:21:06 +05:30
Pranav Raj S
db877453a4
feat: Disable attachments and emoji picker in the web widget (#1102)
Signed-off-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-08-05 17:46:17 +05:30
Pranav Raj S
2b1d445003
feat: Use display_name instead of name of the agent (#1097)
* feat: Use display_name instead of name of the agent
2020-07-27 22:19:26 +05:30
Divyesh Kothari
89ed0b425b
feat: Ability for the logged in user to create a new account (#985)
Co-authored-by: Divyesh <dkothari@box8.in>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-26 12:54:50 +05:30
Pranav Raj S
0f2d3418f9
fix: Add a check for 24 hour window before sending a message (#1084)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Sojan Jose
8079bf50a0
Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
Sojan Jose
d800b55ac6
Chore: Add display name to the user (#1067)
* Chore: Adding browser info to web widget triggered event

fixes: #970

* Chore: Rename nickname to display name

references: #972

* Chore: Change nickname in code

* chore: fix errors

* Chore: update nginx config

fixes: #1057

* Chore: Fix specs
2020-07-20 18:28:14 +05:30
Sony Mathew
b803ae3300
Bugfix: Private notes in emails & broken Signup (#1068)
* Bugfix: Private notes in emails

Private notes were sent in the emails as part of
conversation continuity. Fixed this issue.

Also made the changes to not even queue the mails
if message is a private note.

* Bugfix: Change issue with featurable in signup - passing array
* Bugfix: Added specs for checking  private notes being sent in email
2020-07-20 12:47:02 +05:30
Sony Mathew
96efc44b82
Chore: Feature lock email settings in UI (#1065)
* Chore: Feature lock email settings in UI

The email settings under account settings needed to be
feature locked in a way different from teh current way for it
to be enabled for accounts in a self hosted scenario.

Some refactorings were also done along with this change.

1. There was a feature flag defined in code in account model called
domain_emails_enabled was used to check if the inbound emails was
enabled for the account. But there was already a feature flag called
"inbound_emails" defined in features.yml. So changed to use this to
check if inbound emails are enabled for an account.
2. Renamed and re-purposed existing `domain_emails_enabled` to
`custom_email_domain_enabled` to use for feature toggling the UI
for email settings.
3. To enable & disable multiple features using the featurable concern
we were passing an array of values. Changed this to accept a comma
separated set of values.

* Chore: Feature lock email settings in UI

Fixed the specs for accounts controller & removed
unneccessary code from Account seetings component in UI

* Chore: Convert newlines to <br>s

Removed the layout used while sending replies in
conversation continuity.

Converted the newlines in the messages to <br/> tags
for the correct HTML rendering.

* Chore: Bug fix in reply email domain

Renamed the function custom_email_domain_enabled  to
inbound_email_enabled.

Fixed bug on setting reply emails's domain.
2020-07-19 23:08:07 +05:30
Sojan Jose
a18d54b706
Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051)
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-17 00:32:32 +05:30
Sojan Jose
0fc0dc1683
Chore: Refactor round robin logic (#1015)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-08 00:14:07 +05:30
Sojan Jose
e41bd56f41
Chore: Feature Flags for Channels (#1010) 2020-07-06 11:16:19 +05:30
Sojan Jose
43147b3163
Chore: Fix presence for current user (#1001)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 20:03:16 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models (#1000)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Sojan Jose
c98907db49
Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Sojan Jose
cc02611007
Chore: Convert Message Sender to polymorphic (#740)
Fixes #680
2020-06-27 21:34:53 +05:30
Sojan Jose
4f83d5451e
Chore: Routine Bugfixes and enhancements (#979)
- Fix slack scopes
- Docs for authentication
Fixes: #704 , #973
2020-06-25 23:35:16 +05:30
Pranav Raj S
0aab717bb3
Chore: Add default value for label color (#981) 2020-06-25 21:33:56 +05:30
Pranav Raj S
97ad39713b
Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Sojan Jose
1ef8d03e18
Feature: Slack - receive messages, create threads, send replies (#974)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-22 13:19:26 +05:30
Sojan Jose
04f6460afb
Chore: Fix failing sidekiq events for contact create (#966) 2020-06-16 19:39:57 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements (#957)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-15 13:36:56 +05:30
Sojan Jose
f9e8bb8e10
Chore: Send browser language in webwidget events (#952)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-06-13 00:19:43 +05:30
Subin T P
ed1c871633
Feature: Slack integration (#783)
- Integrations architecture
- Slack integration
2020-06-12 23:12:47 +05:30
Sojan Jose
432dad203b
Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes (#934) 2020-06-09 17:42:18 +05:30
Sojan Jose
52d28105e4
Chore: Remove dead code related to billing (#935)
- remove subscription model
- remove billing-related code
2020-06-07 20:31:48 +05:30
Sojan Jose
3d84568a37
Feature: Label APIs (#931) 2020-06-07 11:17:13 +05:30
Sojan Jose
a13a474c23
Chore: Firebase Cloud Messaging Support (#858) 2020-06-05 00:15:50 +05:30
Sojan Jose
dafabac796
Chore: Minor bugfixes and housekeeping tasks (#896) 2020-06-02 23:50:39 +05:30
Pranav Raj S
f78df91dd2
Chore: Contact Sidebar, conversation cleanup (#908)
- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.

Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-02 22:59:02 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Abdulkadir Poyraz
b1aab228ae
Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Sojan Jose
d8d14fc4a4
Feature: Rewamp super admin dashboard (#882) 2020-05-24 22:44:26 +05:30
Pranav Raj S
6e92d9be9e
Bug: Fix Facebook v7.0 API issues (#863)
* Fix v7.0 API issues

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-17 23:44:50 +05:30
Sojan Jose
20f39caa42
Chore: Twitter Integration house cleaning (#855)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-14 22:51:07 +05:30
Sojan Jose
c74b5c21d7
Feature: Introduce Super Admins (#705)
* Feature: Introduce Super Admins

- added new devise model for super user
- added administrate gem
- sample dashboards for users and accounts

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-11 23:07:22 +05:30
Sony Mathew
905c93b8f8
Feature: Installation global config (#839) (#840)
* Renamed concern from Feature to Featurable

* Feature: Installation config (#839)
* Added new model installtion config with corresponding migrations and specs
* Created an installation config yml (key value store model)
* Created a config loader module to load the installaltion configs
* Added this to the config loader seeder
* Changed the account before create hook for default feature enabling to use the feature values from installtion config
* Renamed the feature concern to Featurable to follow the naming pattern for concerns
* Added comments and specs for modules and places that deemed necessary

* Refactored config loader to reduce cognitive complexity (#839)
2020-05-10 22:40:36 +05:30
sony-mathew
a5cc3bae6c Hotfix: Fix for private note in conversation email notifications - Merge branch 'hotfix/1.4.1' into develop 2020-05-10 16:22:53 +05:30
sony-mathew
a75f49ddcc Bug: Fixed private note being sent to customer (#837) 2020-05-10 16:21:02 +05:30
Pranav Raj S
f28ec29b8c
Feature: Customise widget for bot conversations (#834)
* Feature: Customise widget for bot conversations
2020-05-09 22:02:43 +05:30
Sojan Jose
05ea6308f2
Chore: Update ruby and rails versions (#831) 2020-05-08 12:13:23 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend (#766)
Add webpush notification permission in frontend

Co-authored-by: Sojan <sojan@pepalo.com>
2020-05-06 00:10:56 +05:30
Pranav Raj S
44fae4a4a1
Feature: Add default value to ChatForm (#816)
* Feature: Add adefault value to ChatForm
2020-05-04 23:48:47 +05:30
Sony Mathew
fabc3170b7
Feature: Feature flags on account (#814) (#815)
* Feature: Feature flags on account (#814)
* Added the new column on account model for managing feature flags
* Added the inbound email flag
* Locked the settings of this eature in account settings based on this
* Encapsulated the feature flaging as a concern. With this, we can re-use the same concern if we introduce this in other models like user or inbox or so.
* Added the features in the account api

* Changed Rails/FilePath style - rubocop issue

* Revert "Changed Rails/FilePath style - rubocop issue"

This reverts commit 3a42d3b9c9b3a2fde8bc7256fd704b6fcaf54040.

* Disabling rubocop on codeclimate as we already have this in CICD
2020-05-04 23:06:42 +05:30
Sojan Jose
dc6398ab56
Feature: Api to toggle typing status on a conversation (#807)
- api to toggle typing status on a conversation
- clients receive webhook events on the same

Addresses: #718 , #719 , #775
2020-05-03 12:17:27 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects (#752)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-05-01 14:53:43 +05:30
Sony Mathew
0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30
Pranav Raj S
0cb7333977
Feature: Twilio Whatsapp Integration (#779)
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-30 01:41:13 +05:30
Sojan Jose
941fbb0d72
Chore: Web widget Inbox Tech Debts (#738)
* Chore: Webwidget Inbox Tech Debts

* Additional customization options creating Web Widget
* Changes to edit Page for Web Widget
* Remove the WebWidget API end points
* Minor chores

Address: #680, #502

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-19 23:40:28 +05:30
Sojan Jose
c0ce70e87b
Chore: Events Cleanup (#739)
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30
Sojan Jose
ecccb103a0
Chore: Add a real-time event for contact resolution/update (#696)
* Chore: Add a real-time event for contact resolution/update
* Chore: Ensure Events are sent to administrators

Addresses: #419
2020-04-18 13:47:51 +05:30
Sony Mathew
818c769bb7
Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30