Commit Graph

1033 Commits

Author SHA1 Message Date
Chatwoot Bot
142bae5fa4
chore: Update translations (#11458) 2025-05-10 19:21:34 -07:00
Shivam Mishra
6766b706c1
feat: Add support for typing events in webhooks (#11423)
Added support for typing events in webhooks. Two new events are now
available: `conversation_typing_on` and `conversation_typing_off`.


<img width="746" alt="Screenshot 2025-05-08 at 4 50 24 PM"
src="https://github.com/user-attachments/assets/62da7b38-de0f-42c5-84f4-066e653da331"
/>

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-08 17:28:35 -07:00
ElvioRibeiro
c73f8aefc5
feat: Allow support for trusted IPs to disable throttling (#11226)
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-05-08 16:10:30 -07:00
Chatwoot Bot
823c3df27f
chore: Update translations (#11432) 2025-05-08 15:45:53 -07:00
Shivam Mishra
b533980880
feat: Add support for minutes in auto resolve feature (#11269)
### Summary

- Converts conversation auto-resolution duration from days to minutes
for more
granular control
- Updates validation to allow values from 10 minutes (minimum) to 999
days (maximum)
- Implements smart messaging to show appropriate time units in activity
messages

###  Changes

- Created migration to convert existing durations from days to minutes
(x1440)
- Updated conversation resolver to use minutes instead of days
- Added dynamic translation key selection based on duration value
- Updated related specs and documentation
- Added support for displaying durations in days, hours, or minutes
based on value

###  Test plan

- Verify account validation accepts new minute-based ranges
- Confirm existing account settings are correctly migrated
- Test auto-resolution works properly with minute values
- Ensure proper time unit display in activity messages

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-05-07 00:36:15 -07:00
Vishnu Narayanan
968aa39a9e
chore: move stalecontacts job to different sidekiq queue (#11427)
- move stale contacts job to `housekeeping` queue below `low`
2025-05-07 00:31:58 -07:00
Vishnu Narayanan
f3a807c6f0
chore: enable stale contact removal job on chatwoot cloud (#11390)
- enable stale contact/contact inboxes removal job on chatwoot cloud
2025-05-02 13:36:30 +05:30
Chatwoot Bot
55316ea0a0
chore: Update translations (#11404) 2025-05-01 16:10:29 -07:00
Chatwoot Bot
251abd02b0
chore: Update translations (#11400) 2025-04-30 15:34:11 -07:00
Pranav
fb6409508b
feat: Allow customizing the responses, flows in Captain (#11385)
- Ability to provide custom instructions to captain

<img width="1107" alt="Screenshot 2025-04-28 at 6 11 43 PM"
src="https://github.com/user-attachments/assets/f94cbccc-b4d8-48fd-b6b9-55524129bc50"
/>
2025-04-29 15:42:15 -07:00
Sojan Jose
970e76ace8
feat: API Endpoints to update message status (#11387)
- Added an api endpoint for update message status ( available only for
api inboxes )
- Moved message status management to a service. 
- Handles case where read status arrive before delivered 

fixes: #10314 , #9962
2025-04-29 15:33:11 -07:00
Shivam Mishra
1a2e6dc4ee
feat: integrate LeadSquared CRM (#11284) 2025-04-29 09:14:00 +05:30
Sojan Jose
c63b583f90
chore: improve plan-based feature handling with plan hierarchy (#11335)
- Refactor HandleStripeEventService to better manage features by plan
- Add constants for features available in each plan tier (Startup,
Business, Enterprise)
- Add channel_instagram to Startup plan features
- Improve downgrade handling to properly disable higher-tier features
- Clean up and optimize tests for maintainability
- Add comprehensive test coverage for plan upgrades and downgrades

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-04-28 14:13:56 -07:00
Sojan
59e0499616 Bump version to 4.1.0 2025-04-16 23:10:13 -07:00
Sojan Jose
de8fdb1377
chore: Move Instagram channel feature to GA (#11323)
- Move instagram channel from  `internal` to  general availability
2025-04-17 11:23:45 +05:30
Sojan Jose
49715ebf2b
chore: deprecate report_v4 feature flag and remove gating logic (#11320)
- deprecated report_v4 feature flag
- remove the gating logic so new reports is available by default
- make search_with_gin an internal feature flag
2025-04-17 08:52:56 +05:30
Muhsin Keloth
0b156f6d4e
fix: Handle Instagram text and attachments as separate messages (#11315)
When we send text with attachments on Instagram, Instagram treats text
and attachments as separate messages. However, Chatwoot keeps them as a
single message. Since Instagram sends echo events for each message, this
can create duplicate messages in Chatwoot. To prevent this, we will send
text and attachments as separate messages.

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-04-16 20:46:47 +05:30
Sojan Jose
630826baed
feat: Implement UI for Agent Bots in settings and remove CSML support (#11276)
- Add agent bots management UI in settings with avatar upload
- Enable agent bot configuration for all inbox types
- Implement proper CRUD operations with webhook URL support
- Fix agent bots menu item visibility in settings sidebar
- Remove all CSML-related code and features
- Add migration to convert existing CSML bots to webhook bots
- Simplify agent bot model and services to focus on webhook bots
- Improve UI to differentiate between system bots and account bots

## Video 





https://github.com/user-attachments/assets/3f4edbb7-b758-468c-8dd6-a9537b983f7d

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-04-16 18:02:49 +05:30
Sojan Jose
1a78a9243f
chore: Clean up report & knowledge base policies (#11234)
- Removes the portal_members table and all associated records
- Updates policies to use custom roles with knowledge_base_manage
permission
- Updates controllers, models, and views to work without portal
membership
- Adds tests for the new permission model
2025-04-03 16:00:32 -07:00
Muhsin Keloth
246deab684
feat: Instagram reauthorization (#11221)
This PR is part of https://github.com/chatwoot/chatwoot/pull/11054 to
make the review cycle easier.
2025-04-03 14:30:48 +05:30
Muhsin Keloth
7a24672b66
feat: Added the ability to create Instagram channel (#11182)
This PR is part of https://github.com/chatwoot/chatwoot/pull/11054 to
make the review cycle easier.
2025-04-03 13:57:14 +05:30
Pranjal Kushwaha
0dc2af3c78
feat: Ability to delete account for administrators (#1874)
## Description

Add account delete option in the user account settings.

Fixes #1555 

## Type of change

- [ ] New feature (non-breaking change which adds functionality)


![image](https://user-images.githubusercontent.com/40784971/110349673-edcc5200-8058-11eb-8ded-a31d15aa0759.png)

![image](https://user-images.githubusercontent.com/40784971/110349778-0c324d80-8059-11eb-9291-abfbffedde5e.png)


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my own code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Sojan Jose <sojan.official@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-04-03 10:41:39 +05:30
Sivin Varghese
c35edc9c49
chore(i18n): Improvements in automation and macros (#11231)
# Pull Request Template

## Description

This PR includes,
1. **Sort Accounts List** – Orders the accounts list alphabetically for
better organization.
2. **Add Missing Translations in Automation** – Includes missing
translations for actions, events, and conditions dropdown.
3. **Fix Missing Translation in Macros** – Adds missing translations in
the macros action select dropdown.
4. Translate "Automation System" Username – Ensures the "Automation
System" username is properly translated.

Fixes: https://linear.app/chatwoot/issue/CW-4198/issues-[converso]

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-04-02 15:48:42 -07:00
Vishnu Narayanan
0175714d65
feat: add job to remove stale contacts and contact_inboxes (#11186)
- Add a job to remove stale contacts and contact_inboxes across all accounts

Stale anonymous contact is defined as 
- have no identification (email, phone_number, and identifier are NULL)
- have no conversations
- are older than 30 days

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-03-28 12:18:39 +05:30
Muhsin Keloth
41d6f9a200
chore: Add cache to improve widget performance (#11163)
- Add dynamic importing for routes.
- Added caching for `campaign`, `articles` and `inbox_members` API end
points.

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-03-24 16:04:49 -07:00
Sojan
c2946415c8 Bump version to 4.0.4 2025-03-21 18:54:44 -07:00
Chatwoot Bot
3c85b79d2a
chore: Update translations (#11141)
- Update translations
2025-03-21 18:50:52 -07:00
Pranav
d355801555
fix: Do not allow sending messages if merged contact has a duplicate session (#11152)
In this PR https://github.com/chatwoot/chatwoot/pull/11139, if there is
an attempt to create a duplication session for the contact in the same
inbox, we will anonymize the old session.

This PR would prevent sending messages to the older sessions. The
support agents will have to create a new conversation to continue
messages with customer.
2025-03-21 18:04:46 -07:00
Chatwoot Bot
41be634db0
chore: Update translations (#11117) 2025-03-20 12:00:36 -07:00
Chatwoot Bot
cc8c05834a
chore: Update translations (#11077)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-03-19 16:48:56 -07:00
Pranav
b34c526c51
feat(apps): Shopify Integration (#11101)
This PR adds native integration with Shopify. No more dashboard apps.
The support agents can view the orders, their status and the link to the
order page on the conversation sidebar.

This PR does the following: 
- Create an integration with Shopify (a new app is added in the
integrations tab)
- Option to configure it in SuperAdmin
- OAuth endpoint and the callbacks.
- Frontend component to render the orders. (We might need to cache it in
the future)
---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-19 15:37:55 -07:00
Shivam Mishra
4c26fe5d57
feat: use gin index for message search (#11107)
This PR updates the search implementation to better utilize the GIN
indexes. The option is toggled behind a feature flag for us to test it
internally before making it available publicly
2025-03-19 12:56:23 +05:30
Vishnu Narayanan
1c42957891
perf: enable active record connection pool reaper (#10866)
The pg_stat_activity data showed a lot of idle connections. This affects the total number of database connections available which resulted in production incidents during the weekend.

> reaping_frequency: frequency in seconds to periodically run the Reaper, which attempts to find and recover connections from dead threads, which can occur if a programmer forgets to close a connection at the end of a thread or a thread dies unexpectedly. Regardless of this setting, the Reaper will be invoked before every blocking wait. (Default nil, which means don't schedule the Reaper).

Ref: https://api.rubyonrails.org/v5.1/classes/ActiveRecord/ConnectionAdapters/ConnectionPool.html
2025-03-17 19:27:05 -07:00
Sojan Jose
29158e32fe
chore: Logger for non-existent WhatsApp channels (#11064)
- Add a warning logger for cases where we are getting webhook events for
inactive numbers.
- Add config to discard events for inactive numbers so that the meta
will stop sending events

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-03-12 15:50:38 -07:00
Chatwoot Bot
a543cc92df
chore: Update translations (#11043)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-03-07 14:07:28 -08:00
Vishnu Narayanan
ed562832a6
feat: add ui element for secrets in superadmin (#11000)
- add secret type for installation_config in the super admin console
- hide tokens by default on the UI

Before
----
<img width="891" alt="image"
src="https://github.com/user-attachments/assets/1c51b3bb-47f9-49bf-bb0d-75b84d8d2eeb"
/>


After
----
<img width="958" alt="image"
src="https://github.com/user-attachments/assets/b7eca1ff-1cc0-4259-9977-6109eb38ad64"
/>

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-03-04 16:51:40 +05:30
Sojan Jose
6040e50265
chore: Ability to filter conversations with priority (#10967)
- Ability to filter conversation with priority

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-03-03 16:38:22 +05:30
Chatwoot Bot
488c334b72
chore: Update translations (#11002)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-03-03 14:27:33 +05:30
Pranav
ecfa6bf6a2
feat: Add support for account abuse detection (#11001)
This PR adds service to automate account abuse detection. Currently
based on the signup name and URL, could potentially add more context
such as usage analysis, message metadata etc.
2025-02-28 15:28:19 -08:00
Vishnu Narayanan
616bbced9c
feat: allow copilot use without connecting an inbox (#10992)
This PR allows Copilot to be used without connecting the Captain assistant to an inbox. Currently, if Captain is enabled on an account, it takes over conversations and responds directly to users. This PR enables the use of Captain as a Copilot without allowing it to respond to users. Additionally, it allows using a different assistant for Copilot instead of the default Captain assistant.

The selection logic for the Copilot assistant follows this order of preference:

- If the user has selected a specific assistant, it takes first preference for Copilot.
- If the above is not available, the assistant connected to the inbox takes preference.
- If neither of the above is available, the first assistant in the account takes preference.
2025-02-28 15:20:39 -08:00
Muhsin Keloth
ef24eef0b9
feat: move Linear config to installation_config (#10999)
This PR has the following changes

- Add `LINEAR_CLIENT_ID` and `LINEAR_CLIENT_SECRET` to installation
config
- Add Linear config to super_admin/features.yml
- Replace usage of ENV.fetch with GlobalConfigService.load for fetch
Client Id and Secret.
2025-02-28 14:20:27 +05:30
Sojan
100d39d58a Bump version to 4.0.3 2025-02-27 21:03:31 -08:00
Sivin Varghese
6eecd84b22
feat: Add support for bulk action for Captain FAQs (#10905)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-27 17:05:33 -08:00
Pranav
80c87da8c9
feat: Add new APIs for live reports with team filter (#10994)
This PR is part of the larger #10849 implementation and introduces a new
Live Reports API to provide real-time conversation metrics.

The /live_reports/conversation_metrics endpoint returns account-level or
team-level conversation statistics, including open, pending, unattended,
and unassigned conversation counts.

The /live_reports/grouped_conversation_metrics endpoint accepts a group
parameter, either team_id or assignee_id, and returns open and
unattended conversation counts based on the specified grouping.
2025-02-27 16:11:04 -08:00
Chatwoot Bot
0fbb9b91b2
chore: Update translations (#10990) 2025-02-27 15:46:02 -08:00
Muhsin Keloth
12134f9391
feat: Linear OAuth 2.0 (#10851)
Fixes https://linear.app/chatwoot/issue/CW-3417/oauth-20-authentication
We are planning to publish the Chatwoot app in the Linear [integration
list](https://linear.app/docs/integration-directory). While we currently
use token-based authentication, Linear recommends OAuth2 authentication.
This PR implements OAuth2 support.

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-02-27 18:15:53 +05:30
Sojan Jose
43a4aa2366
feat: Ability to delete platform app from super admin (#10966)
- Add the ability to delete platform app from super admin.
2025-02-24 16:56:56 -08:00
Anderson
1afd54db37
fix: transcription email locales for pt_BR (#10952)
## Description

[fix bug when send tranascription by mail
pt_BR](d6c2e5eaad)

when we send a trascription by email has a bug that don't send e-mail
comparing en.yml x pt_BR.yml I see a diference in end fix a bug removing
+ after <reply

Fixes

## Type of change

Please delete options that are not relevant.

- [ x ] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have made corresponding changes to the documentation
- [x] New and existing unit tests pass locally with my changes
2025-02-24 15:03:42 +05:30
Sojan
83967735d3 Bump version to 4.0.2 2025-02-21 17:04:11 -08:00
Sojan Jose
19cfd4be4c
chore: Clean up the feature presentation in super admin (#10949)
- improve styling of the feature toggle displayed in super admin

<img width="1540" alt="Screenshot 2025-02-21 at 4 47 58 PM"
src="https://github.com/user-attachments/assets/c111ff0d-c2ce-4609-832b-0ea631c97471"
/>

<img width="1451" alt="Screenshot 2025-02-21 at 4 48 11 PM"
src="https://github.com/user-attachments/assets/fe5df4ae-984b-4f9d-baba-9555935fbd55"
/>

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-21 17:01:36 -08:00
Shivam Mishra
161024db9d
feat: Add visibility checks for installation types (#10773)
This pull request includes multiple changes to the sidebar and route
metas to configure visibility of features on the dashboard.

Here's a summary of the changes

1. Added `installationTypes`, field to routes `meta`, this works along
side `permissions` and `featureFlags`
This allows us to decide weather a particular feature is accessible on a
particular type. For instance, the Billing pages should only be
available on Cloud
2. Updated `usePolicy` and `policy.vue` to use the new
`installationTypes` config
3. Updated Sidebar related components to remove `showOnlyOnCloud` to use
the new policy updates.

Testing the PR

Here's the matrix of cases:
https://docs.google.com/spreadsheets/d/15AAJntJZoyudaby77BOnRcC4435FGuT7PXbUXoTyU50/edit?usp=sharing

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-21 14:48:31 -08:00
Sojan Jose
3b141fca28
chore: Add internal feature flags for Chatwoot Cloud (#10902)
This PR introduces internal feature flags for testing purposes. These
flags will not be displayed on regular instances to prevent customer
confusion.

Additionally, a new feature flag, `contact_chatwoot_support_team`, has
been added for Chatwoot Cloud. This flag disables contact support for
third-party onboarded accounts, as support will be handled by the
original affiliate team.

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-02-15 16:21:46 -08:00
Chatwoot Bot
4397ee7d3b
chore: Update translations, add pnpm sync:i18n command (#10893)
Added a command to sync files in the locale/*/ folder. Run `pnpm
sync:i18n` would copy index.js in `dashboard/locale/en` to every other
folder `dashboard/locale/*/`

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-02-12 17:43:46 -08:00
Pranav
3af7c3b2e7
fix: Move auto resolution message text content to i18n file (#10881)
Move the text content to i18n file.
2025-02-12 16:51:35 -08:00
Chatwoot Bot
4a088e0663
chore: Update translations from Crowdin (#10686)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-02-12 12:34:34 +05:30
Pranav
cb42be8e65
feat(v4): Update the report pages to show aggregate values (#10766)
This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.

The PR also includes a few fixes:

- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.

These changes should make reports easier to use and more consistent.

### Agents:

<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>

### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>


### Teams: 
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2025-01-28 09:19:18 +05:30
Sojan Jose
be8205657e
fix: Added authentication to FireCrawl API, remove unused RobinAI references (#10737)
- Fixed Firecrawl webhook payloads to ensure proper data handling and
delivery.
- Removed unused Robin AI code to improve codebase cleanliness and
maintainability.
- Implement authentication for the Firecrawl endpoint to improve
security. A key is generated to secure the webhook URLs from FireCrawl.

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-01-22 18:14:25 -08:00
Shivam Mishra
3b366f43e6
feat: setup captain limits (#10713)
This pull request introduces several changes to implement and manage
usage limits for the Captain AI service. The key changes include adding
configuration for plan limits, updating error messages, modifying
controllers and models to handle usage limits, and updating tests to
ensure the new functionality works correctly.

## Implementation Checklist

- [x] Ability to configure captain limits per check
- [x] Update response for `usage_limits` to include captain limits
- [x] Methods to increment or reset captain responses limits in the
`limits` column for the `Account` model
- [x] Check documents limit using a count query
- [x] Ensure Captain hand-off if a limit is reached
- [x] Ensure limits are enforced for Copilot Chat
- [x] Ensure limits are reset when stripe webhook comes in 
- [x] Increment usage for FAQ generation and Contact notes
- [x] Ensure documents limit is enforced

These changes ensure that the Captain AI service operates within the defined usage limits for different subscription plans, providing appropriate error messages and handling when limits are exceeded.
2025-01-23 01:23:18 +05:30
Shivam Mishra
451c28a7a1
feat: add prompt suggestions and June events (#10726)
This PR adds the following two features

1. Prompt suggestions to get started with Copilot Chat
2. June events for each action

![CleanShot 2025-01-20 at 21 00
52@2x](https://github.com/user-attachments/assets/d73e7982-0f78-4d85-873e-da2c16762688)

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-01-21 22:52:42 +05:30
Sojan
9dc493c7d4 Bump version to 4.0.1 2025-01-17 01:11:35 +05:30
Pranav
c0ad0b4cc1
fix: Re-enable scheduled jobs (#10708)
During Captain, scheduled jobs were disabled. This PR would re-enable them
2025-01-16 10:59:09 -08:00
Sojan
789f281273 Bump version to 4.0.0 2025-01-16 17:10:55 +05:30
Pranav
d070743383
feat(ee): Add Captain features (#10665)
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 16:15:47 -08:00
Chatwoot Bot
0c01303db0
chore: Update translations (#10549)
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 22:00:56 +05:30
Muhsin Keloth
b5f4e8155b
chore: Configure iOS universal linking (#10651)
- Moved `apple-app-site-association` to
`.well-known/apple-app-site-association`
https://docs.expo.dev/linking/ios-universal-links/#create-aasa-file
- Updated the paths pattern to accept conversation links only.
2025-01-08 21:25:11 +05:30
Vishnu Narayanan
fa8f1d9b6f
fix: throttle reports api endpoint (#10620)
- Throttle reports API requests at the account level
- Throttle reports API requests at the user level for dashboard users as
well as API users

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-01-08 15:43:33 +05:30
Pranav
4fd9bddb9d
feat(v4): Add API to fetch aggregate reports for inboxes (#10604)
The Inbox Overview section is being updated to offer a more detailed
report, showing an overall view of the account grouped by inboxes. To
view detailed reports and access specific graphs for individual inboxes,
click on the inbox name to navigate to its dedicated report page.

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-12-19 14:47:19 -08:00
Sojan
361878d346 Bump version to 3.16.0 2024-12-17 23:02:59 +05:30
Nguyễn Trần Chung
96ae298464
fix: Dotenv::Railtie is deprecated (#10515)
https://github.com/bkeepers/dotenv/pull/468

Renames Dotenv::Railtie => Dotenv::Rails

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-12-17 17:20:44 +05:30
Shivam Mishra
b34dac7bbe
feat: validate query conditions (#10595)
Query conditions can take in arbitrary values, this can cause SQL
errors. This PR fixes it
2024-12-17 17:16:37 +05:30
Pranav
10a0333980
feat(ee): Add copilot integration (v1) to the conversation sidebar (#10566) 2024-12-10 15:36:48 -08:00
Vishnu Narayanan
e95680e800
feat: remove stale ONLINE_PRESENCE contact keys in redis (#9558)
50% of Redis memory size comes from ONLINE_PRESENCE keys. This PR adds a
periodic job to remove stale keys from all accounts.
2024-12-02 15:47:54 +05:30
Sojan
7d9800d2f8 Bump version to 3.15.0 2024-11-19 18:01:33 +08:00
Vishnu Narayanan
54afed9fb4
feat: add judoscaler gem for heroku autoscaling (#10419)
- add judoscaler gem to allow judoscale use in heroku environments
- This will allow auto scaling for both web and worker dynos across both
standard-1x/2x and performance dynos
- This will scaling in response to queue time rather than response
time(heroku default)
- This also allows you to scale multiple dynos in and out at once,
rather than scaling them one at a time, as is the default.

Ref
----
1. https://judoscale.com/
2. https://devcenter.heroku.com/articles/judoscale
2024-11-18 12:36:27 +05:30
Shivam Mishra
97d7b9d754
feat(ee): Setup @chatwoot/captain NPM library (#10389)
--- 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-11-11 17:39:09 -08:00
Vishnu Narayanan
7a45144526
chore: Set rack-timeout to log at ERROR level (#10400)
40 % of Chatwoot's current log volume is from state transition logs generated by `rack-timeout`, which are logged at the `INFO` level. This PR reduce the noise in logs and set RACK::TIMEOUT to log at `error` level
2024-11-11 12:35:05 -08:00
Shivam Mishra
6d3ecfe3c1
feat: Add new sidebar for Chatwoot V4 (#10291)
This PR has the initial version of the new sidebar targeted for the next major redesign of the app. This PR includes the following changes

- Components in the `layouts-next` and `base-next` directories in `dashboard/components`
- Two generic components `Avatar` and `Icon`
- `SidebarGroup` component to manage expandable sidebar groups with nested navigation items. This includes handling active states, transitions, and permissions.
- `SidebarGroupHeader` component to display the header of each navigation group with optional icons and active state indication.
- `SidebarGroupLeaf` component for individual navigation items within a group, supporting icons and active state.
- `SidebarGroupSeparator` component to visually separate nested navigation items. (They look a lot like header)
- `SidebarGroupEmptyLeaf` component to render empty state of any navigation groups.

----

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-10-23 18:32:37 -07:00
Mazen Khalil
601a0f8a76
fix: ip-lookup database lazy loading for all environments (#8052)
The current task for loading `GeoLite2-City.mmdb` doesn't work for all build types. This PR addresses this and move the task to initializer to ensure consistency across environments. 

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Sojan Jose <sojan.official@gmail.com>
2024-10-22 23:18:30 -07:00
Vishnu Narayanan
5133f4e579
Bump version to 3.14.1 2024-10-22 16:03:22 +05:30
Sojan
fe2d91e0d3 Bump version to 3.14.0 2024-10-16 21:45:13 -07:00
Pranav
b7aea99f44
fix: Add webhook string to the zh_CN to fix missing webhook feature (#10234)
The integrations are displayed based on whether the integration object
is available on the API. Since there are chances where empty objects can
be returned, the check for the presence was done based on the
"integration.name". The name was empty (this should be investigated) in
the zh_CN locale, which led to the feature being disabled for a user.

In this PR, I just added the string which should enable the feature. In
the followups, I will add a better check for the presence of the
integration object.
2024-10-04 17:50:38 -07:00
Vishnu Narayanan
e6e0f7de5a
fix: Add missing 'one' translations for time units in agent-reports (#10228) 2024-10-04 08:08:25 -07:00
Shivam Mishra
42f6621afb
feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
Sojan Jose
e0bf2bd9d4
fix: Lograge issue on non api pages (#10193)
This PR addresses several issues related to logging:

- Enabling Lograge broke certain non-API URLs, such as password reset.
This occurred due to the user ID tagging we had in Lograge, which has
now been limited to API pages only.
- Disabled the start and done logs in Sidekiq.
- Investigated why Sidekiq logs weren’t being output as JSON. This is
due to the use of ActiveJob instead of Sidekiq for the job base classes.

**Potential Options for Converting ActiveJob Logs to JSON:**
- https://glozer.rocks/ojb
- https://learnedreverie.medium.com/activejob-logs-as-json-6912403d8c81
- https://github.com/roidrage/lograge/pull/226
2024-10-01 16:53:27 -07:00
Sojan Jose
4a7a0427e9
feat: Provision captain accounts automatically (#10168)
- Provision accounts on Chatwoot cloud automatically if the feature is enabled
2024-09-26 19:21:29 -07:00
Chatwoot Bot
f0d00b6965
chore: Update translations (#10124)
- update translations
2024-09-19 16:30:30 -07:00
Sojan
377fb5c3b9 Bump version to 3.13.0 2024-09-17 16:46:02 -07:00
Sojan Jose
58e78621ba
chore: Custom Roles to manage permissions [ UI ] (#9865)
In admin settings, this Pr will add the UI for managing custom roles (
ref: https://github.com/chatwoot/chatwoot/pull/9995 ). It also handles
the routing logic changes to accommodate fine-tuned permissions.

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-09-17 11:40:11 -07:00
Shivam Mishra
3489783cb8
feat: add domain blocklist feature (#10016)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-08-26 13:05:36 +05:30
Sojan Jose
b61ad6e41a
feat: Add APIs to manage custom roles in Chatwoot (#9995)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-08-23 17:18:28 +05:30
Sojan
d3dacccb1d Bump version to 3.12.0 2024-08-19 15:53:25 -07:00
Chatwoot Bot
bb78639696
chore: Update translations (#9946) 2024-08-16 14:06:32 +05:30
Pranav
0b0e266455 Bump version to v3.11.1 2024-08-12 15:15:49 +05:30
Sojan Jose
829bb842fd
feat: Generate SSO URL in Chatwoot, move Captain to primary tab (#9871)
- Generate SSO URL in Chatwoot, move Captain to the primary tab

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-08-01 19:22:34 -07:00
Chatwoot Bot
a196e23587
chore: Update translations (#9845) 2024-07-29 06:36:09 -07:00
Chatwoot Bot
066f0b990a
chore: Update translations (#9841)
- update translations
2024-07-26 14:53:52 -07:00
Sojan Jose
0331815cc5
feat: Integration with Captain (alpha) (#9834)
- Integration with captain (alpha)

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-07-25 14:24:04 -07:00
Chatwoot Bot
027a540bbd
chore: Update translations from Crowdin (#9835) 2024-07-25 11:58:22 -07:00
Pranav
8b1d98af52
feat: Update the design for integration page (#9825)
Combine integrations and applications page into one page. 

<img width="1182" alt="Screenshot 2024-07-23 at 3 30 51 PM"
src="https://github.com/user-attachments/assets/50920a6f-606f-44b3-b1e4-641046a14444">

Major changes:

- The app enabled?, active? checks are all moved to backend.
- The dashboard_apps integration is also now part of the apps.yml file.
- Updated the header design for the new settings pages.
- Merged the folders integrationapps and integrations. 
- Updated the copy to match the size of the card and provide clear
instruction.
- Only the list page is updated in this PR, rest of the pages are yet to
be migrated.


| Integration | Verified | 
| -- | -- |
| Dashboard Apps |  | 
| Dyte |  | 
| Slack |  | 
| Webhooks |  | 
| Dialogflow |  | 
| Google Translate |  | 
| OpenAI |  | 
| Linear |  |

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-07-24 16:35:40 -07:00
Pranav
39d20b197d
chore: Update the integration icons, logic for enabled/active attributes for the integration (#9828)
This PR would update the logos for the integrations (also add the dark mode variants to be used in the future) and updates the logic for enabled / active attributes in the apps.
2024-07-23 17:45:53 -07:00
Sojan
6c52a0638d Bump version to 3.11.0 2024-07-16 19:22:11 -07:00
Sojan
7ed7c1b618 Bump version to 3.10.2 2024-06-26 17:04:56 -07:00
What are you searching?
b2de6843f6
chore()Update Translate vi.yml (#9656) 2024-06-26 12:54:57 -07:00
Sojan
e72a343612 : Bump version to 3.10.1 2024-06-21 15:06:28 -07:00
Sojan
6b0a5bea43 Bump version to 3.10.0 2024-06-17 23:58:50 -07:00
Ali Behnamfard
c5979c4575
feat: Add smtp timeout options (#9613)
- Added two Actionmailer's option (open_timeout & read_timeout) to environment variables.
2024-06-17 22:36:37 -07:00
Muhsin Keloth
9046730206
feat: FCM HTTP v1 API changes (#9629)
Fixes https://linear.app/chatwoot/issue/CW-3210/legacy-firebase-changes
2024-06-18 10:38:06 +05:30
Shivam Mishra
da4b75a3af
feat: add Google login flow and inbox creation (#9580)
This PR adds the following changes

1. Refactor `microsoft/callbacks_controller` to move common logic to
`oauth_callback_controller`, most of the logic is re-used for Google
2. Add UI components, `googleClient` and I18n entries for Google login
3. Add Google callback and inbox creation
4. Add a `joinUrl` utility along with specs (need to move it to utils)
5. Add `GoogleConcern`, `Google::AuthorizationsController` and
`Google::CallbacksController`

> Note: The UI is hidden for now, so we can merge this without any
hiccups, to enable it just revert the commit `05c18de`

### Preview


https://github.com/chatwoot/chatwoot/assets/18097732/1606d150-4561-49dc-838d-e0b00fe49ce3

### Linear Tickers

[CW-3370](https://linear.app/chatwoot/issue/CW-3370)
[CW-3371](https://linear.app/chatwoot/issue/CW-3371)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-06-07 16:37:46 +05:30
Shivam Mishra
eafd3ae44d
feat: new re-authorization flow for Microsoft (#9510)
This PR adds a cleaner re-authorization flow to Microsoft. This PR has
the following changes

1. Use `reauthorization_required` value for Microsoft Channel
2. Refactor `InboxReconnectionRequired` to reuse the `banner` component
3. Refactor `microsoft/Reauthorize.vue` to reuse
`InboxReconnectionRequired` component
4. Update `reauthorizable.rb` to update cache keys if the model has an
inbox
5. Update `microsoft/callbacks_controller.rb` to handle the
reauthorization case with a redirect to the inbox settings page if the
inbox already exists at the time of authorization.

## How Has This Been Tested?

- [x] Local Instance
- [ ] Staging Instance
- [x] Unit tests

## Pending Tasks

- [ ] ~Success Toast~ will do this in a follow-up PR with the screen

## Demo

The following video shows the whole process of creation and
re-authorization of the Microsoft channel


https://www.loom.com/share/e5cd9bd4439c4741b0dcfe66d67f88b3?sid=100f3642-43e4-46b3-8123-88a5dd9d8509

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-05-23 16:03:40 +05:30
Shivam Mishra
616e3a8092
feat: allow setting dashboard scripts from super_admin (#9514)
This PR allows setting scripts for `vueapp.html.erb` via super admin
config. This PR has the following changes

1. Allow `DASHBOARD_SCRIPTS` in internal config
2. Remove existing scripts from `vueapp.html.erb`
3. Add scripts from `GlobalConfig` to `vueapp.html.erb`

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-05-23 14:30:41 +05:30
Muhsin Keloth
023b3ad507
feat: Add APIs for linear integration (#9346) 2024-05-22 13:37:58 +05:30
Shivam Mishra
f6650b5025
feat: move Azure config to installation_config (#9481)
This PR has the following changes

1. Add `AZURE_APP_ID` and `AZURE_APP_SECRET` to installation config
2. Add Microsoft config to `super_admin/features.yml`
3. Replace usage of `ENV.fetch` with `GlobalConfigService.load` for
fetch App ID and Secret
2024-05-20 11:52:42 +05:30
Sojan
41e373ace3 Bump version to 3.9.0 2024-05-15 22:15:52 -07:00
Chatwoot Bot
b0b4668d23
chore: Update translations (#9439)
- update translations from crowdin
2024-05-15 21:52:30 -07:00
Shivam Mishra
eff24c0d71
feat: allow feature plan map in super admin (#9318)
- Add subscribed_features method in models/enterprise/account and include it in the JSON response
2024-05-08 22:58:46 -07:00
Shivam Mishra
2ef767d60f
feat: exporting contacts takes the filters into account (#9347)
- This PR allows contacts to be exported using the current filter in CRM view

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-05-07 20:18:36 -07:00
jderecho
0d7773d88f
feat: Draft through API for Cross-Device Support (#8018)
- Add APIs for cross-device message drafts

ref: #6890
2024-05-02 18:42:18 -07:00
Shivam Mishra
b24626a65a
feat: Include resolution time and waiting time in team & agent report export (#9296) 2024-05-02 17:29:52 -07:00
Chatwoot Bot
94e1d55543
chore(i18n): Update the latest translations (#9340) 2024-05-02 08:18:17 -07:00
Shivam Mishra
8e9b21820e
feat: setup composables for vue 2.7 (#9305)
* feat: setup vuelitdate for vue 2.7

* feat: add all composables

* feat: return track method

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-04-29 17:00:49 +05:30
Shivam Mishra
78f94511ff
feat: add sitemap for help center (#9280)
* feat: start sitemap

* feat: add base url and last mod to sitemap

* fix: typo

* test: sitemap generation

* test: add draft articles

* fix: escape dots in regex matching

* feat: perpend protocol to the url

* feat: use ChatwootApp.help_center_root

* feat: don't parse the URL

* fix: function declaration
2024-04-26 21:36:39 +05:30
Pranav
888d3cb3fa
chore: Increase the rate limit for contact search (#9256) 2024-04-17 16:59:38 -07:00
Sojan
29f07e7e06 Bump version to 3.8.0 2024-04-16 17:08:36 -07:00
Chatwoot Bot
f71f43e54a
chore: Update translations (#9236)
- update translations 

------------------
Co-authored-by: Sojan <sojan@pepalo.com>
2024-04-15 18:49:04 -07:00
Sojan Jose
42a457ff5d
feat: Use embeddings in help center search (#9227) 2024-04-15 16:35:23 -07:00
Shivam Mishra
d1dd319091
feat: API to download breached conversations (#9150)
* feat: add download conversations endpoint

* feat: template for conversation list download

* feat: setup download API and tests

* chore: revert formatting change

* feat: rename download method

* feat: rename template

* feat: include sla_policy table in download query

* refactor: add nil safety to assignee

* chore: Update en.yml

* fix: remove applied_sla relation
2024-03-26 09:22:49 +05:30
Muhsin Keloth
48452a42f4
feat: Add SLA metrics API (#9132) 2024-03-25 12:24:43 +05:30
Shivam Mishra
e94b276f64
feat: Add help URLs for features in features.yml (#9134)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-21 10:30:46 -07:00
Pranav
f78f278e2f
fix: Update validations for filter service (#8239)
- Refactor filter service for better readability and maintenance
- Add validations for the following:
   - If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
   - If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
   - If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.

Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes:  https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or


Co-authored-by: Sojan <sojan@pepalo.com>
2024-03-20 16:29:36 +05:30
Sojan
e1e8857195 Bump version to 3.7.0 2024-03-18 17:26:09 +05:30
Sojan Jose
3dae3ff3ad
feat: Conversation update API for sla_policy_id (#8973)
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
2024-03-14 17:22:32 +05:30
Vishnu Narayanan
7f4b2d66d4
feat: add activity message for SLA (#9100)
* feat: add activity message for SLA

* chore: refactor to reduce method complexity

* chore: refactor

* feat: add spec for SLAactivity message

* chore: move SLA spec to enterprise folder

* chore: move team activity methods to a separate module

* chore: fix typo

* chore: move sla activity message spec to conversation model
2024-03-13 20:05:34 +05:30
Vishnu Narayanan
aaf70cf1cf
feat: add push notification when SLA missed (#9078)
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
2024-03-11 21:49:41 +05:30
Chatwoot Bot
56bf543f7e
chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
Muhsin Keloth
ef90b7a3d8
feat: Revamp the notification title and content (#8988) 2024-03-06 20:51:56 +05:30
Sojan Jose
881d4bf644
feat: Add backend APIs for the bot metrics (#9031)
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-03-01 08:20:20 -08:00
Sojan Jose
773be6f8ec
feat: Interface to validate response_source (#8894)
- This PR adds a UI to validate the response source quality quickly. It also helps to test with sample questions and update responses in the database when missing.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2024-02-26 20:20:12 +05:30
Chatwoot Bot
a5e9cd94e1
chore: Update translations (#8983) 2024-02-21 16:01:14 -08:00
CristianDuta
ebae547a60
feat: Add ability to resolve API channel conversations (#8348)
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints

Fixes: #6329

Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
2024-02-21 17:41:20 +05:30
Vishnu Narayanan
cc47ccaa2c
feat(ee): Add SLA management UI (#8777)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-20 23:03:22 -08:00
Sojan Jose
7320957405
chore: Add facebook_api_version to global config (#8965)
- Ability to configure facebook_api_version from global config

Co-authored-by: Pranav <pranav@chatwoot.com>
2024-02-20 15:53:29 +05:30
Sojan
71ee10c889 Bump version to 3.6.0 2024-02-19 15:58:21 +05:30
Vishnu Narayanan
96b781b7fd
fix: throttle contact search endpoint to prevent abuse (#8919)
Throttle contact_search endpoint to prevent abuse/maintain db perf
ref: https://discord.com/channels/897869226579222540/899920096972111883/1206919316402999326
2024-02-13 18:48:11 +05:30
Pranav Raj S
1ce5cbe275
feat: Add endpoints to retrieve summary of team/agents over a period of time (#8916)
- Internal APIs to prototype reporting improvements.
2024-02-13 15:44:40 +05:30
Pranav Raj S
c607f09be0
feat: Improve the rendering of CSV exports (#8914)
Improve the rendering of the datestamp
2024-02-12 20:01:58 -08:00
Shivam Mishra
657843960c
feat: account onboarding with clearbit (#8857)
* feat: add clearbit lookup

* chore: fix typo in .env.example

* refactor: split lookup to reduce cognitive complexity

* feat: add more fields to lookup

* feat: extend accounts controller

* feat: save extra data to custom_attributes

* feat: allow v2 update with custom_attributes

* feat: add update route

* refactor: reduce complexity

* feat: move update to v1 controller

* test: add locale test

* feat: remove update from routes

* test: update API for custom attributes

* test: all custom attributes

* fix: v2 tests

* test: enterprise accounts controller

* fix: clearbit payload

* fix: with modified env

* feat: allow custom attributes updates to profile

* refactor: reduce complexity

* feat: allow clearbit api key in installation config

* refactor: move clearbit to internal

* feat: allow clearbit

* chore: add display_title for June

* feat: allow more internal options

* refactor: use globalconfig to fetch clearbit token

* test: move response body to a factory

* refactor: update ops

* chore: remove clearbit from .env.example

* chore: apply suggestions from code review

Co-authored-by: sojan-official <sojan@chatwoot.com>

---------

Co-authored-by: sojan-official <sojan@chatwoot.com>
2024-02-12 23:21:42 +05:30
Vishnu Narayanan
5036b28e45
chore: fix git_sha in instance health (#8893)
- Fix git-hash in super admin instance health page for Heroku installations
- Fix git boundary not set error for docker/heroku deployments which remove .git directory
2024-02-12 14:33:15 +05:30
Shivam Mishra
8acc818f68
feat: allow bulk invite create via email (#8853)
* feat: add agent builder

* feat: use new agent builder

* refactor: validate limit

* test: agent limits

* feat: allow bulk create

* feat: allow bulk create

* refactor: rename current_user to inviter in AgentBuilder

* refactor: move limits tests to enterprise

* test: send correct params

* refactor: account builder returns both user and account_user

* chore: Revert "refactor: account builder returns both user and account_user"

This reverts commit 1419789871e8a3b8ff57af27fe53925b1486a839.

* feat: return user as is

* Update agent_builder.rb

- minor update

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-06 09:04:04 +05:30
Muhsin Keloth
39e27d2a23
feat: Delete all/read notifications (#8844) 2024-02-05 13:33:05 +05:30
Shivam Mishra
0c35a77d4b
feat: Show a confirmation banner if the email is not verified (#8808)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2024-02-02 12:31:29 -08:00
Shivam Mishra
07ea9694a3
feat: new accounts controller for signup+onboarding (#8804)
* feat: add v2 accounts controller

* feat: allow empty account and user name

* feat: ensure  and  is present for v1 signup

* test: remove validation checks

* chore: apply suggestions

* chore: revert en.yml formatting

* chore: line at EOF

* fix: routes

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-02-02 16:10:45 +05:30
Muhsin Keloth
d3c1fce761
feat: Inbox item actions (#8838)
* feat: Inbox item actions

* feat: add inbox id in push event data

* Update InboxList.vue

* feat: complete actions

* Update InboxList.vue

* Update InboxView.vue

* chore: code cleanup

* chore: fix specs

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-02-02 11:58:47 +05:30
Sojan Jose
390cd756e8
chore: Reorganize the installation config settings (#8794)
- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
2024-01-31 16:48:42 +04:00
Muhsin Keloth
f2115b15f7
feat: Add inbox view page (#8814)
* feat: Add inbox view page

* Update accounts.js

* Update index.js
2024-01-30 13:55:20 +05:30
Sojan
48e638cc56 Bump version to 3.5.2 2024-01-19 15:14:49 +04:00
Sojan
4c4eb4bd90 Bump version to 3.5.1 2024-01-17 13:47:57 +04:00
Chatwoot Bot
e467d15f2c
chore: Update translations (#8544)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-01-16 13:49:38 +04:00
Sojan
acf24649b0 Bump version to 3.5.0 2024-01-16 11:14:38 +04:00
Sojan Jose
316cf35795
chore: Add display manifest to whitelabel settings (#8708)
- Adds display manifest to white label settings
- Improve the app config rendering with options for display name and description
2024-01-16 09:50:23 +04:00
Kevin Lin
dd09d560d5
fix: logic error when setting new relic logging forwarding (#8687)
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2024-01-11 21:05:04 +05:30
Kevin Lin
cf90b898f4
feat: enable new relic log decorations (#8616)
This enables local decorating of logs when using a new relic. It can be used when you use a log forwarding agent to do additional enrichment on APM logs before forwarding to the new relic.
2024-01-04 15:34:55 -08:00
Sojan
29478880ff Bump version to 3.4.0 2023-12-18 21:22:06 -08:00
Sojan Jose
0b2f539ad0
chore: Update self-hosted billing redirect (#8580) 2023-12-18 16:34:47 -08:00
Sojan Jose
376de685fb
chore: Adds API for agent bot avatar upload (#8533)
Adds API for agent bot avatar upload
- accounts/agent_bot
- platform/agent_bot
2023-12-11 19:02:11 -08:00
Sivin Varghese
27239ae14a
feat: Adds API for retry messages in conversation (#8518) 2023-12-11 09:33:39 +05:30
Nithin David Thomas
f002870c6a
feat: Super admin design improvements (#8517)
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages


Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-12-08 19:40:35 -08:00
Muhsin Keloth
449503bb94
feat: Snooze notification API (#8439) 2023-12-04 12:32:35 +05:30
Muhsin Keloth
bc6e3e598f
feat: Delete notification by id API (#8430) 2023-11-29 22:45:11 +05:30
Sivin Varghese
ad8ba299c9
feat: Author sections in category block and category list (#8414)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-27 15:13:38 +05:30
Muhsin Keloth
6c8dacfa0d
feat: Facebook delivery reports (#8136) 2023-11-20 12:22:45 +05:30
Sojan
4244945e7b Bump version to 3.3.1 2023-11-18 10:23:18 -08:00
Sojan
6e22695b85 Bump version to 3.3.0 2023-11-17 20:34:39 -08:00
Sojan Jose
7380f0e7ce
chore: Making OpenAI label suggestions optional (#8374)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-17 19:54:15 -08:00
Sojan Jose
0e19a4196b
chore: Endpoint to purge portal logo (#8365) 2023-11-18 01:13:22 +05:30
Sojan Jose
5f6e974531
chore: Add website_token into request logs (#8362)
- Log website_token into request logs to identify specific widgets
2023-11-15 20:32:21 -08:00
Nithin David Thomas
1948bef9ac
fix: Fix line break issue with link in portal header (#8323)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-11-08 20:38:38 -08:00
Sivin Varghese
f018b0013c
feat: Updated the design of the article page (#8166)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:05:13 -08:00
Sivin Varghese
268e26625b
feat: Adds the ability to see the popular articles (#8152)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 18:01:07 -08:00
Sivin Varghese
7041d86e4d
feat: Updated home page design (#8106)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-11-08 17:59:03 -08:00
Sivin Varghese
78398ee800
feat: Updated public portal header design (#8089)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-11-08 17:56:59 -08:00
Gabriel Quina
4cb981d81b
fix: Semantics across portuguese translations (#8291) 2023-11-08 10:42:57 +05:30
Vishnu Narayanan
677888bcde
feat: Add job to remove stale contact inboxes (#8096) 2023-11-06 20:24:30 -08:00
Nithin David Thomas
39d0748a5b
feat: Lets users insert connected portal article into replies [CW-2282] (#8117)
- Lets users insert connected portal articles into replies

https://linear.app/chatwoot/issue/CW-2282/list-all-the-top-articles-from-the-connected-help-center
https://linear.app/chatwoot/issue/CW-1453/container-view-for-showing-search-input-and-result-items
2023-11-04 02:57:25 -07:00
Nithin David Thomas
3b84b0fc47
feat: Creates 404 page for public portal [CW-2727] (#8293)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-11-04 04:59:44 +05:30
Chatwoot Bot
e8f4ac632f
chore: Update translations (#8255) 2023-11-01 15:13:32 -07:00
Pranav Raj S
1e70223ed7
chore: Upgrade Cypress to 13.4.0 (#8271) 2023-10-31 19:39:34 -07:00
Chatwoot Bot
483d55df91
chore: Update translations (#8161) 2023-10-25 19:20:30 -07:00
Sojan
f96b54e57f Bump version to 3.2.0 2023-10-17 17:54:38 -07:00
Chatwoot Bot
3b0788c3be
chore: Update translations (#8024)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-10-16 19:55:25 -07:00
Muhsin Keloth
0bc20873f6
feat: Add delivery status for Twilio Channel (#8082)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-11 21:17:46 +05:30
Shivam Mishra
1b63adfb2e
feat: add option for reply to in context menu (#8043)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-10-05 20:01:20 +05:30
Mazen Khalil
5c9ab21617
fix: Application not loading after setting RACK_ATTACK_LIMIT ENV variable [CW-2587] (#8044) 2023-10-04 15:56:20 +05:30
Sojan Jose
826d9ec5a7
chore: Refactor Response Bot Data Schema (#8011)
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log

- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
2023-10-01 19:31:38 -07:00
Muhsin Keloth
24fe3805d8
feat: Slack link unfurling (#7940)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-29 19:35:56 +05:30
Chatwoot Bot
8ce7539c5e
chore: Update translations (#8016) 2023-09-29 15:46:29 +05:30
Pranav Raj S
12a64f1b10
chore: Add an API to find the contacts using contact inbox sourceId (#8012)
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
2023-09-28 15:26:28 -07:00
Sojan Jose
f7f04f788e
feat: Add an option to view the generated articles by Robin AI (#7995)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-27 18:16:36 +05:30
Chatwoot Bot
e8b7e791a5
chore: Update translations (#7969) 2023-09-27 12:47:03 +05:30
Muhsin Keloth
cbbe939662
fix: Set avatar for users(agent/contact) in slack channels (#7960) 2023-09-26 09:38:14 +05:30
Sojan
ddce999385 Bump version to 3.1.1 2023-09-22 19:54:20 -07:00
Chatwoot Bot
73c119cd3d
chore: Update translations (#7937) 2023-09-19 21:19:46 -07:00
Shivam Mishra
53d530b815
feat: Add upload under account scope (#7914) 2023-09-19 09:51:54 +05:30
Sojan
47fd0ea2b2 Bump version to 3.1.0 2023-09-15 16:45:59 -07:00
GitStart
0245e01763
fix: Enable serbian translation (#7905)
Enable language: Serbian.

Co-authored-by: BikashSah999 <51731962+BikashSah999@users.noreply.github.com>
2023-09-13 00:36:34 -07:00
Chatwoot Bot
fcd40e9636
chore: Update translations (#7887)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-09-12 18:09:47 -07:00
Shivam Mishra
5c74674c2b
feat: Update rack attack IP limit (#7866)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-06 18:56:42 +05:30
Muhsin Keloth
ce4cfee8bd
fix: Attachment sent from slack doesn't reach to chatwoot (#7852) 2023-09-05 17:23:58 +05:30
Onur YAŞAR
2483d99d3c
fix: Update Portal Turkish Translations (#7833) 2023-09-04 18:37:34 +05:30
Shivam Mishra
9ebabb9832
feat: common attachment endpoint follow-up changes (#7826) 2023-09-01 15:18:48 +07:00
Shivam Mishra
deec1d213b
feat: add a common upload endpoint (#7806)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-08-31 10:36:02 +07:00
Pranav Raj S
4101a7b566
chore: Update translations from Crowdin (#7750) 2023-08-18 12:48:50 -07:00
Pranav Raj S
8015490aba
chore: Update translations (#7731) 2023-08-16 11:18:14 -07:00
Sojan Jose
2df83276e0
chore: Ability to disable rack attack on widget endpoints (#7729) 2023-08-15 17:44:25 -07:00
Pranav Raj S
310c127693
chore: Update translations (#7728) 2023-08-15 13:47:38 -07:00
Pranav Raj S
47b6967dad
fix: Update account data seeder to avoid invalid information (#7673)
- The message sender was incorrect. Incoming messages were created under the contact's name, and outgoing messages were created under the user's name instead of the reverse.
- The seed user's email address was incorrect in the message data.
- The Sendmail configuration overrode the Letter Opener config which made it difficult to test the email.
- This PR also fixes an ESLint lint issue on develop.
2023-08-04 16:32:54 -07:00
Pranav Raj S
9ddd428935
feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Sojan Jose
846f520ad2
feat: toggle typing and update last seen endpoints for client apis (#7621)
- Add toggle_typing endpoint for client APIs
- Adds update last seen endpoint for client APIs 

Fixes: #7581
2023-07-26 20:40:48 +03:00
Sojan Jose
480f34803b
feat: Response Bot using GPT and Webpage Sources (#7518)
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.

The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.

Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
2023-07-21 18:11:51 +03:00
Sojan Jose
30f3928904
chore: bump up version to 3.0.0 (#7574)
Bump the Chatwoot version to 3.0.0
ref: https://github.com/orgs/chatwoot/discussions/7570
2023-07-21 15:02:05 +03:00
Sivin Varghese
3054a4cb59
feat: Add support for dark mode in dashboard (#7460)
- Add config for TailwindCSS
- Enable HMR
- Add a config in LocalStorage for Dark Mode

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-07-05 12:13:32 -07:00
Tejaswini Chile
71837bedf9
feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Chatwoot Bot
3c4514c9f7
chore: Update translations (#7415)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-07-04 14:23:56 +05:30
Pranav Raj S
b57063a8b8
feat: Support dark mode in login pages (#7420)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-07-01 07:49:52 +05:30
Pranav Raj S
022f4f899f
Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Tejaswini Chile
d05c953eef
feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Pranav Raj S
f1f14312fe
chore: Upgrade Tailwind CSS to 3.3.2 (#7380) 2023-06-26 11:27:16 -07:00
Pranav Raj S
4f8ce7b597
chore: Add support for dark mode logo (#7378) 2023-06-23 12:06:01 -07:00
Chatwoot Bot
54bf33083e
chore: Update translations (#7372)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-23 16:01:14 +05:30
Sivin Varghese
93d8157a55
feat: Adds Lithuanian language selectable as site language (#7354) 2023-06-20 17:29:05 +05:30
Chatwoot Bot
c410fe333a
chore: Update translations (#7347)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-06-19 17:27:43 +05:30
Shivam Mishra
e8a27bea4b
feat: Add APIs for limit check in accounts (#7242) 2023-06-15 20:11:40 -07:00
Sojan
e383e9259b Bump version to 2.18.0 2023-06-15 18:44:13 +05:30
Tejaswini Chile
23ca6d56f9
feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Sojan Jose
48f2e58e59
feat: Ability to update avatars from super admin (#7264)
- Ability to update user avatars from super admin
- Ability to update bot avatars from super admin

fixes: #7060
2023-06-09 15:32:24 +05:30
Marcel Stör
12cb97db5f
fix: Quote database env variables (#7216)
Database credentials, and passwords, in particular, can easily contain characters that are reserved in YAML and must be quoted. 
Example: a case with a password starting with ']'.
2023-06-05 14:19:35 +05:30
Shivam Mishra
f1a77ba934
feat: allow superadmins to reset cache keys for IndexedDB (#7180)
Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.

fixes: https://linear.app/chatwoot/issue/CW-1817

Co-authored-by: Sojan <sojan@pepalo.com>
2023-05-29 23:05:17 +05:30
Sojan Jose
bfaca851f1
chore: Throttle conversation transcript endpoints (#7155)
- Throttle conversation transcripts to 20 per hour via rack attack

Fixes: https://linear.app/chatwoot/issue/CW-1630/throttle-transcript-endpoint
2023-05-24 19:56:23 +05:30
Tejaswini Chile
d481b9fbcf
feat: Limit the number of custom filters per user (#7101) 2023-05-22 18:03:15 +05:30
Sojan
1f4d096804 Merge branch 'hotfix/2.17.1' into develop 2023-05-19 20:56:16 +05:30
Sojan
dcdd58bae5 Bump version to 2.17.1 2023-05-19 16:00:27 +05:30
Sojan Jose
7ab7bac6bf
chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
Sojan
7b8bcaba11 Bump version to 2.17.0 2023-05-16 12:33:16 +05:30
Pranav Raj S
a3547c5a1f
feat: Show Table of Contents in the article sidebar (#7085) 2023-05-15 18:43:16 -07:00
Nithin David Thomas
5a8eff35b5
chore: Enable support for hebrew in dashboard [CW-1736] (#7077) 2023-05-15 14:03:29 +05:30
Muhsin Keloth
2c3160cfee
feat: API to list all attachments for a conversation (#7059)
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
2023-05-12 15:48:06 +05:30
Muhsin Keloth
271263bcc2
feat: SLA CRUD APIs (EE) (#7027)
Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-05-11 22:42:56 +05:30
Shivam Mishra
2b88ecdfc4
feat: Add a feature flag for Audit Log UI (#7035)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-05-08 12:44:15 -07:00
Vishnu Narayanan
51fb3b7e8e
fix: enable lograge in superadmin path (#7026)
* fix: lograge superadmin path
* chore: add spec for superadmin devise session controller
* chore: address review comment
2023-05-08 13:43:55 +05:30
Chatwoot Bot
3dedfee350
chore: Update translations (#7033)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2023-05-06 15:10:50 +05:30
Sojan Jose
022383d942
chore: Upgrade to Rails 7 (#6719)
fixes: #6736
2023-05-06 10:44:52 +05:30