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3068 Commits

Author SHA1 Message Date
Sivin Varghese
ca2fa5ff06
fix: Clicking on contact attributes doesn't do anything if contact attributes list is empty (#9257) 
* fix: Clicking on contact attributes doesn't do anything if contact attributes list is empty

* Update app/javascript/dashboard/i18n/locale/en/conversation.json

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/contact.json

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-18 12:31:32 +05:30
Shivam Mishra
2cde42c7ec
feat: add upgrade banner for SLA feature (#9240) 
- Add an upgrade CTA for the SLA feature

-------------------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-04-16 16:59:39 -07:00
Sivin Varghese
5cc41c9ed5
fix: Reports filter style issue (#9241) 2024-04-16 11:12:04 +05:30
Muhsin Keloth
c05a79cf61
fix: Add more filters for SLA download reports (#9231) 
Co-authored-by: iamsivin <iamsivin@gmail.com>
 2024-04-16 09:00:52 +05:30
Chatwoot Bot
f71f43e54a
chore: Update translations (#9236) 
- update translations 

------------------
Co-authored-by: Sojan <sojan@pepalo.com>
 2024-04-15 18:49:04 -07:00
Pranav
3d31d4dd7f
feat: Add widget to help center config (#9235) 2024-04-15 16:46:48 -07:00
Sojan Jose
42a457ff5d
feat: Use embeddings in help center search (#9227) 2024-04-15 16:35:23 -07:00
Shivam Mishra
bce2a07d03
feat: do not send contact details to the widget (#9223) 
* refactor: use has_email instead of email

* feat: remove usage of details directly in forms

* test: update payload

* test: fix transcript test

* refactor: use computed hasEmail

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-12 15:30:07 +05:30
Sivin Varghese
dc757598f1
fix: Disable clear filter button in add filter dropdown (#9226) 2024-04-12 13:38:51 +05:30
Sivin Varghese
3b6ae772bf
feat: SLA report filter (#9218) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-12 11:03:18 +05:30
Pranav
e8fe3c7c05
fix: Terminate IMAP connection after the job is complete (#9225) 2024-04-11 15:47:43 -07:00
Sivin Varghese
0477b8ca14
fix: Widget iFrame is adding a white background (#9221) 2024-04-11 21:34:31 +05:30
Muhsin Keloth
aed156f359
feat: Better SLA missed events popover (#9215) 
* feat: SLA events component

* feat: Add SLA event item component

* Update SLAPopoverCard.vue

* Update SLAPopoverCard.vue

* fix: Translation

* Update SLAEventItem.vue

* feat: complete sticky nrt

* chore: code cleanup

* Update SLACardLabel.vue

* chore: code cleanup

* chore: away click fixes

* feat: use tabular nums

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-04-10 12:49:38 +05:30
Red
9013450e00
fix: Fixes 9012 Cancelling Google OAuth signup redirects user to /auth/sign_in (#9022) 
Overriding new_user_session action to avoid rendering error directly in webpage
 2024-04-10 12:12:48 +05:30
Muhsin Keloth
455a05481c
fix: Remove background color from table footer (#9213) 
* fix: remove bg from footer

* Update SLATable.vue

* Update app/javascript/dashboard/routes/dashboard/settings/reports/components/SLA/SLATable.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-04-09 15:29:05 +10:00
Shivam Mishra
626f487232
feat: update create SLA modal design (#9182) 
---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-08 21:02:01 -07:00
Sivin Varghese
8fe3c91813
feat: Custom attribute sidebar list UX improvements (#9070) 
---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-08 21:00:49 -07:00
Muhsin Keloth
c4e111b554
feat: Download SLA reports (#9201) 2024-04-08 20:51:34 -07:00
Sivin Varghese
12c5739287
fix: Adds background color for skelton loader in dark mode (#9211) 2024-04-08 20:28:56 -07:00
Muhsin Keloth
78724f7459
feat: Table footer design updates (#9194) 
* feat: table footer component cleanup

* Update TableFooter.vue

* feat: Update design

* chore: remove RTL mixin

* chore: Make component in composable format

* chore: review fixes
 2024-04-09 10:50:41 +10:00
Muhsin Keloth
1038d1500e
feat: SLA reports view (#9189) 
* feat: SLA report table


* feat: Add SLA popover card

* feat: Update popover position

* feat: Add loader

* Update SLACardLabel.vue

* feat: Update column order

* chore: fix conditions

* Update SLATable.vue

* chore: enable reports in ui

* chore: Revamp report SLA apis

* chore: revert download method

* chore: improve the code

* Update enterprise/app/views/api/v1/accounts/applied_slas/download.csv.erb

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* chore: style fixes

* chore: fix specs

* feat: Add number of conversations

* chore: review comments

* fix: translation

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update SLAReportItem.vue

* Update report.json

* Update package.json

* chore: review comments

* chore: remove unused translation

* feat: Add TableHeaderCell component

* chore: more review fixes

* Update app/javascript/dashboard/components/widgets/TableHeaderCell.vue

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* Update TableHeaderCell.vue

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-04-09 10:14:36 +10:00
Sivin Varghese
7ae09ce1bf
feat: Reports filter components (#9204) 
* feat: Reports filter components

* Update FilterButton.vue

* Update FilterDropdownSearch.vue

* feat: Adds component level search

* Update FilterDropdownSearch.vue

* chore: Set max height

* feat: Add focus

* chore: Uses picoSearch package
 2024-04-08 20:46:08 +10:00
Sivin Varghese
aef4b582db
fix: Update the SLA alert styles to match the labels (#9199) 2024-04-05 09:06:52 -07:00
Shivam Mishra
69ebdc63e3
feat: better empty state for SLA (#9198) 
* feat: better empty state

* feat: better create CTA

* feat: use text-sm
 2024-04-05 11:45:05 +05:30
Vishnu Narayanan
fa3bc05d3d
chore: fix sla email notifications (#9192) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-04 21:16:49 +05:30
Sojan Jose
18bfda35b3
chore: Fix agent API returning 500 error (#9193) 
- We were using the @user object in the view, which wasn't available when using api_access_token.
- Also replaced the object to @agent and added additional specs to confirm the right object

fixes: https://linear.app/chatwoot/issue/CW-3185/agent-create-api-throwing-500-response
ref: https://discord.com/channels/647412545203994635/1219928138163949568/1219928138163949568
 2024-04-04 19:44:47 +05:30
Sivin Varghese
e49ef773d8
feat: UI to show the SLA threshold in chat screen (#9146) 
- UI will show the breach in the conversation list.
- UI will show the breach in the conversation header.

Fixes: https://linear.app/chatwoot/issue/CW-3146/update-the-ui-to-show-the-breach-in-the-conversation-list
Fixes: https://linear.app/chatwoot/issue/CW-3144/ui-update-to-show-the-breachgoing-to-breach
 2024-04-04 15:46:46 +05:30
Jaideep Guntupalli
e21d7552d3
feat: extending lock to single conversation to meta inbox (#9104) 
This change introduces the ability to lock conversations to a single thread for Instagram and facebook messages within the Meta inbox, mirroring existing functionality in WhatsApp and SMS inboxes.

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-04-03 21:33:23 +05:30
Muhsin Keloth
727fa67735
feat: SLA reports store (#9185) 
- Added sla reports actions, getters and mutations.
 2024-04-03 12:53:31 +05:30
Muhsin Keloth
fc25f43448
feat: Add SLA reports overview component (#9167) 2024-04-02 15:08:19 -07:00
Muhsin Keloth
631598b6b6
chore: Fix twilio inbox create transaction rollback (#9181) 
chore: Fix twilio create transaction
 2024-04-02 15:04:10 +05:30
Sojan Jose
4e28481f27
feat: Conversation API to return applied_sla and sla_events (#9174) 
* chore: Add sla_events to push_event_data

* chore: Return SLA details in the API

* chore: feature lock sla push event data

* Update _conversation.json.jbuilder

* chore: rubocop fixes
 2024-04-01 23:30:07 +05:30
Vishnu Narayanan
16282f6a66
feat: Add push/email notification support for SLA (#9140) 
* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-03-29 20:27:21 +11:00
Shivam Mishra
9a1c54a82d
feat: disable automation rules if condition fails multiple times (#9017) 
* feat: add email for disabling automation rule

* feat: disable automation rules and notify admin

* feat: reset error count after update

* feat: trigger invalid_condition_error if rule is invalid

* feat: setup error trackable concern

* refactor: use ErrorTrackable in Reauthorizable

* fix: optional argument

* feat: separate reauthorization_required_key

* test: update case to use ERROR_TRACKABLE_COUNT

* Revert "test: update case to use ERROR_TRACKABLE_COUNT"

This reverts commit f439847147556a02759a7597a7fcf1d66091cafc.

* Revert "feat: separate reauthorization_required_key"

This reverts commit f4514fce217b0a2f2c2bf701a15de0a8b47acbc4.

* Revert "fix: optional argument"

This reverts commit 93b4194ec3f10f67e2402388c966c071c4d3b4fd.

* Revert "refactor: use ErrorTrackable in Reauthorizable"

This reverts commit 513c2a522bc782e73ea4b0f5ae34ce01e70e042c.

* Revert "feat: setup error trackable concern"

This reverts commit 278683060cf422f60af5d5c77100aa5272141141.

* feat: use reauthorizable for automation rule

* feat: remove redis key

* test: fix method names

* chore: refactor

---------

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2024-03-28 13:14:16 +05:30
Sivin Varghese
3e07320d22
feat: SLA threshold card component (#9163) 
- Component to display SLA timer in the conversation card and header
 2024-03-27 13:19:51 +05:30
Shivam Kumar
1253264382
fix: Avoid duplicate invitation emails when adding an agent (#9131) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-26 18:58:45 -07:00
Shivam Mishra
9917cb4273
fix: Convert cached_label_list to text (#9143) 2024-03-25 18:47:08 -07:00
Sivin Varghese
6d4551bca2
feat: Update the design for SLA policy management pages (#9136) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-22 14:39:09 -07:00
Shivam Mishra
e94b276f64
feat: Add help URLs for features in features.yml (#9134) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 10:30:46 -07:00
Sivin Varghese
c51492c674
feat: SLA List Item component (#9135) 
- Base settings list and list item components.
- SLA list item component.

Fixes: https://linear.app/chatwoot/issue/CW-3126/create-a-sla-list-item-component-with-the-new-design


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 19:30:11 +05:30
Ryan Kon
762a39330a
fix: use safe nav when downcasing email in from_email (#9139) 
Use safe nav when downcasing email in from_email
 2024-03-21 18:44:04 +05:30
Sivin Varghese
44956176a1
feat: Add SLA header component (#9129) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-20 21:04:44 -07:00
Sojan Jose
1303469087
feat: Ability filter blocked contacts (#9048) 
- This PR introduces the ability to filter blocked contacts from the contacts filter UI
 2024-03-20 18:11:50 +05:30
Pranav
f78f278e2f
fix: Update validations for filter service (#8239) 
- Refactor filter service for better readability and maintenance
- Add validations for the following:
   - If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
   - If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
   - If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.

Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes:  https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or


Co-authored-by: Sojan <sojan@pepalo.com>
 2024-03-20 16:29:36 +05:30
Shivam Mishra
bd97226c95
fix: Locale not correct in root url when accessing help center with custom domain (#9110) 
- Ensuring that SwitchLocale concern handles the case of custom domain for portals and set locale according to that

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-03-19 18:48:59 +05:30
Muhsin Keloth
b5c6d90abd
chore: Fix CSATMetrics component snap shot spec (#9122) 
chore: Fix snapshot specs
 2024-03-18 17:02:23 +05:30
Sojan Jose
fd832d7593
chore: Add verbose errors for IMAP email channels (#9116) 2024-03-15 20:53:23 -07:00
Vishnu Narayanan
29e44ac6d0
feat: add option to delete and disable edits for SLA (#9108) 
* feat: add delete button for SLA

* chore: remove edit SLA

* chore: remove update related texts from i18n
 2024-03-15 12:21:32 +05:30
Sivin Varghese
58ee2e125a
fix: Update the error response during changing the password from profile settings (#9114) 2024-03-14 23:07:19 -07:00
Sojan Jose
89d0b2cb6e
feat: Add the bot performance reports UI (#9036) 
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-14 23:04:14 -07:00
Sivin Varghese
476077ab84
fix: Update location component to avoid overflow, handle location title from Telegram payload (#9113) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-14 22:53:43 -07:00
Muhsin Keloth
586552013e
feat: Update the contact_type when creating or updating the contact (#9107) 
* feat: Update location and country code when the contact create/update

* feat: Update the location and country_code when creating or updating the contact.

* chore: improve comments

* feat: Update the contact_type when the contact created/updated

* chore: add more specs

* chore: code cleanups

* chore: code cleanups

* Update contact_spec.rb

* Update inbox.rb

* Update sync_attributes_spec.rb

* chore: build fixes

* chore: check visitor type before update

* chore: review fixes
 2024-03-15 10:55:40 +05:30
Sojan Jose
3dae3ff3ad
feat: Conversation update API for sla_policy_id (#8973) 
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
 2024-03-14 17:22:32 +05:30
Sivin Varghese
29171565ed
feat: Add image preview for inline images in vue-letter (#9099) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-13 18:46:35 -07:00
Matheus Rodrigues
55fcbe2dde
feat: Add the ability to zoom on chat images (#9093) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-13 18:04:42 -07:00
Vishnu Narayanan
7f4b2d66d4
feat: add activity message for SLA (#9100) 
* feat: add activity message for SLA

* chore: refactor to reduce method complexity

* chore: refactor

* feat: add spec for SLAactivity message

* chore: move SLA spec to enterprise folder

* chore: move team activity methods to a separate module

* chore: fix typo

* chore: move sla activity message spec to conversation model
 2024-03-13 20:05:34 +05:30
Muhsin Keloth
804a42c271
feat: Update the location and country_code when creating or updating the contact (#9106) 
* feat: Update the location and country_code when creating or updating the contact.

* chore: improve comments
 2024-03-13 16:40:21 +05:30
Vishnu Narayanan
561fafa198
feat: Update icons for the SLA feature in dashboard (#9101) 2024-03-12 12:45:46 -07:00
Vishnu Narayanan
aaf70cf1cf
feat: add push notification when SLA missed (#9078) 
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
 2024-03-11 21:49:41 +05:30
Sivin Varghese
0685e04aae
feat: Add inbox view under feature flag on the sidebar (#9049) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-07 18:27:39 -08:00
Shivam Mishra
9f70b93ff3
feat: Add information about email in the transcript (#9020) 2024-03-06 22:28:33 -08:00
Pranav
505ede2761
fix: Change the column identifier from string to text to avoid overflow (#9073) 
Fixes: https://linear.app/chatwoot/issue/CW-3118/cannot-subscribe-to-notifications-on-microsoft-edge

Fix the issue with notifications in Microsoft Edge. The Edge push notification payload identifier has more than 255 characters. The API calls were failing due to this. This PR would fix the issue.
 2024-03-07 11:13:01 +05:30
Chatwoot Bot
56bf543f7e
chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
Muhsin Keloth
216de4d123
fix: Conversation assignment notification title (#9071) 2024-03-06 23:05:13 +05:30
Muhsin Keloth
ef90b7a3d8
feat: Revamp the notification title and content (#8988) 2024-03-06 20:51:56 +05:30
Muhsin Keloth
58dd2633ba
feat: Add contact helper (#8989) 2024-03-06 17:39:39 +05:30
Shivam Mishra
c62c512ec4
fix: inline attachments not handled if tag was missing (#9068) 2024-03-06 17:15:29 +05:30
Pranav
b4d37fa16b
fix: Update help center styles, fix routing issues (#9061) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-04 09:57:14 -08:00
Sivin Varghese
a9d42e8c7e
fix: Update the broken styles in help center insert modal (#9062) 2024-03-04 08:28:47 -08:00
Sojan Jose
881d4bf644
feat: Add backend APIs for the bot metrics (#9031) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-01 08:20:20 -08:00
Sivin Varghese
9581264286
fix: Broken styles (#9046) 2024-03-01 13:06:33 +05:30
Shivam Mishra
7c5c88b17a
fix: Update border radius for login/unauthenticated pages (#9042) 2024-02-29 10:34:13 -08:00
Sivin Varghese
351cc940ce
fix: Fix the button variant success color in dark mode (#9043) 2024-02-29 10:33:31 -08:00
Sivin Varghese
9c2147aced
fix: UI breakages (#9040) 
- Fixes overflow of contact details in the contact side panel.
- Fixes line height issue in article header.
- Fixes overflow of category names in the article list.
- Fixes typing indicator alignment issues
 2024-02-29 15:10:29 +05:30
Sojan Jose
cb8f6f1a39
fix: Update the reply time tooltip to avoid confusion (#9037) 2024-02-28 12:22:09 -08:00
Sivin Varghese
a92639e391
fix: Filter dropdown alignment issue in reports page (#9035) 
* fix: Filter dropdown alignment issue in reports page

* fix: add hide class

* chore: Clean up

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-28 20:26:23 +05:30
Sivin Varghese
dafedddc1a
feat: Remove Foundation in favor of Tailwind (#8984) 
* feat: Remove foundation

* chore: Minor fix

* Minor fix

* Update _forms.scss

* chore: More changes

* chore: Minor fix

* chore: Clean up

* fix: font-weight

* chore: More changes

* chore: Setting page

* chore: Editor fix

* chore: Reports page

* chore: More changes

* chore: Minor changes

* chore: More fixes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Minor fix

* chore: More changes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Clean up

* chore: Minor fix

* chore: Clean ups

* chore: Rename basic file

* chore: Remove unused files

* chore: Fix expanded input

* Fix campaign rendering

* chore: Clean up

* chore: More changes

* chore: Remove unused files

* fix: Overflow issue

* chore: Minor fix

* chore: Clean up

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* fix: autoprefixer start/end value has mixed support

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* chore: Minor fix

* Add responsive design to label settings

* fix inbox view

* chore: Minor fix

* w-60% to w-2/3

* chore: Fix team

* chore: Fix button

* w-[34%] to w-1/3

* chore: Fix border

* Add support mobile views in team page

* chore: fix snackbar

* chore: clean up

* chore: Clean up

* fix: loading state alignment

* fix: alert styles

* chore: Minor fix

* fix: spacing for agent bot row

* fix: layout

* fix: layout for SLA

* fix: checkbox

* fix: SLA checkbox spacing

* Update inbox settings pages

* fix macros listing page layout

* fix canned responses

* chore: Fix bot page

* chore: fix automation page

* chore: fix agents page

* chore: fix canned response editor

* chore: Fix settings table

* chore: fix settings layout

* chore: Minor fix

* fix: canned response table layou

* fix: layout for table header for webhooks

* fix: webhook row layout

* fix: dashboard app modal layout

* fix: add title to canned response truncated shortcode

* fix: dashboard apps row layuot

* fix: layouts hooks

* fix: body color

* fix: delete action color in portal locales

* fix: text color for campagin title

* fix: success button color

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-28 13:56:28 +05:30
Vishnu Narayanan
9f905ce2e6
feat: Update the input for the SLA threshold selection (#8974) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-27 23:00:24 -08:00
Pranav
dca14ef82d
fix: Downgrade rack-cors to 2.0.0 to fix CVE-2024-27456 (#9032) 2024-02-27 20:20:59 -08:00
Sojan Jose
ac249c75c4
chore: Update the metric card component to support generic cases (#9030) 
Rename the CSAT metric card to a generic name, updated the implementation to use composition API and removed all the custom CSS in the component to conform with TailwindCSS styles
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-27 17:51:06 -08:00
Sojan Jose
41e269e873
feat(ee): Add reporting events for bots (#9027) 
Added a new event conversation_bot_resolved and added a job to auto resolve the bot conversations if there was no activity for the last 1 hour.
 2024-02-27 14:53:28 -08:00
Nithin David Thomas
b7a83dcbcd
feat: Add a placeholder for image attachments in conversations view (#8969) 
We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-27 14:46:16 -08:00
Sojan Jose
773be6f8ec
feat: Interface to validate response_source (#8894) 
- This PR adds a UI to validate the response source quality quickly. It also helps to test with sample questions and update responses in the database when missing.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2024-02-26 20:20:12 +05:30
Shivam Mishra
106319406b
fix: remove rubocop rule (#8985) 
* fix: remove rubocop rule

* chore: remove ignore comment

* chore: remove ignore comment
 2024-02-22 13:36:15 +05:30
Chatwoot Bot
a5e9cd94e1
chore: Update translations (#8983) 2024-02-21 16:01:14 -08:00
Vishnu Narayanan
27ac262a26
feat(ee): Add support for SLA in automation rules (#8910) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-21 14:45:43 -08:00
Sojan Jose
ae4c8d818f
feat: Ability to block contacts permanently (#8922) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-21 14:18:42 -08:00
Shivam Mishra
c031cb19d2
fix: downcase email before finding (#8921) 
* fix: downcase email when finding

* feat: add `from_email` class

* refactor: use `from_email`

* feat: add rule to disallow find_by email directly

* chore:  remove redundant test

Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant

* refactor: use from_email
 2024-02-21 18:51:00 +05:30
CristianDuta
ebae547a60
feat: Add ability to resolve API channel conversations (#8348) 
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints

Fixes: #6329

Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
 2024-02-21 17:41:20 +05:30
Vishnu Narayanan
cc47ccaa2c
feat(ee): Add SLA management UI (#8777) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-20 23:03:22 -08:00
Vishnu Narayanan
d53097f77d
fix: Raise error if email to_header is invalid (#8688) 2024-02-20 17:03:39 -08:00
Nithin David Thomas
9911c5dc12
chore: Hide banners on onboarding view (#8934) 
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-20 16:12:51 -08:00
Vishnu Narayanan
23230e0143
feat: sla-7 ensure applied_sla uniqueness (#8938) 
* feat: refactor fetching sla in action service

* chore: modify spec

* chore: ensure applied_sla uniqueness

* chore: review fixes

* feat: add unique index on applied_sla

* chore: fix spec

* chore: add new specs to improve coverage

* chore: improve spec

* Update spec/enterprise/services/enterprise/action_service_spec.rb

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 21:59:49 +05:30
Muhsin Keloth
e6cf8c39b7
feat: Update last_snoozed_at after the un-snooze notification (#8943) 2024-02-20 18:55:39 +05:30
Muhsin Keloth
c5c0845151
feat: Add labels, status and priority in notification push_event_data (#8972) 2024-02-20 17:17:25 +05:30
Liam
5d9fb55370
feat: Export contact improvements (#8895) 
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 17:11:03 +05:30
Nithin David Thomas
721a2f5052
feat: API changes to support multi step user signup (#8933) 
-API Changes to support the new onboarding flow 

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-02-20 16:48:51 +05:30
Sojan Jose
7320957405
chore: Add facebook_api_version to global config (#8965) 
- Ability to configure facebook_api_version from global config

Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-20 15:53:29 +05:30
Sojan Jose
978a8a4cb2
fix: support_email and inbound_email_domain returning empty string (#8963) 
chore: Fix for inbound email domain being nil
 2024-02-19 15:43:35 +05:30
Muhsin Keloth
cd06b2b337
fix: Inbox view Read/Snoozed display filters (#8907) 
* fix: Notification filters

* Update notification_finder.rb

* Update notification_finder.rb

* Update notification_finder.rb

* fix: spec

* fix: specs

* Update notification_finder.rb

* fix: add more fixes

* Update notification_finder.rb

* fix: specs

* chore: better comments

* chore: removed filtering

* chore: refactoring

* fix: review fixes

* fix: API call

* chore: Minor fix

* Rename spec

* Fix params getting undefined

* Fix finder

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-17 13:59:25 +05:30