6956436a76
* feat: update SLA evaluation logic * chore: handle nrt * chore: handle applied_sla status * chore: refactor spec to bring down expecations in a single block * chore: fix process_account_applied_sla spec * chore: add spec to test multiple nrt misses * feat: persist sla notifications * feat: revert persist sla notifications * chore: refactor sla_status to include active_with_misses * chore: refactor spec * Update evaluate_applied_sla_service.rb * minor refactors * clean up * move notification related spec * chore: refactor notifications spec to sla_event model --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Sojan Jose <sojan@pepalo.com>
62 lines
2.5 KiB
Ruby
62 lines
2.5 KiB
Ruby
require 'rails_helper'
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RSpec.describe SlaEvent, type: :model do
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describe 'associations' do
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it { is_expected.to belong_to(:applied_sla) }
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it { is_expected.to belong_to(:conversation) }
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it { is_expected.to belong_to(:account) }
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it { is_expected.to belong_to(:sla_policy) }
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it { is_expected.to belong_to(:inbox) }
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end
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describe 'validates_factory' do
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it 'creates valid sla event object' do
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sla_event = create(:sla_event)
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expect(sla_event.event_type).to eq 'frt'
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end
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end
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describe 'backfilling ids' do
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it 'automatically backfills account_id, inbox_id, and sla_id upon creation' do
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sla_event = create(:sla_event)
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expect(sla_event.account_id).to eq sla_event.conversation.account_id
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expect(sla_event.inbox_id).to eq sla_event.conversation.inbox_id
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expect(sla_event.sla_policy_id).to eq sla_event.applied_sla.sla_policy_id
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end
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end
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describe 'create notifications' do
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# create account, user and inbox
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let!(:account) { create(:account) }
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let!(:assignee) { create(:user, account: account) }
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let!(:participant) { create(:user, account: account) }
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let!(:admin) { create(:user, account: account, role: :administrator) }
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let!(:inbox) { create(:inbox, account: account) }
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let(:conversation) { create(:conversation, inbox: inbox, assignee: assignee, account: account) }
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let(:sla_policy) { create(:sla_policy, account: conversation.account) }
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let(:sla_event) { create(:sla_event, event_type: 'frt', conversation: conversation, sla_policy: sla_policy) }
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before do
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# to ensure notifications are not sent to other users
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create(:user, account: account)
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create(:inbox_member, inbox: inbox, user: participant)
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create(:conversation_participant, conversation: conversation, user: participant)
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end
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it 'creates notifications for conversation participants, admins, and assignee' do
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sla_event
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expect(Notification.count).to eq(3)
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# check if notification type is sla_missed_first_response
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expect(Notification.where(notification_type: 'sla_missed_first_response').count).to eq(3)
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# Check if notification is created for the assignee
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expect(Notification.where(user_id: assignee.id).count).to eq(1)
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# Check if notification is created for the account admin
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expect(Notification.where(user_id: admin.id).count).to eq(1)
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# Check if notification is created for participant
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expect(Notification.where(user_id: participant.id).count).to eq(1)
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end
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end
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end
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