iachat/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json
Captain 03c10ba147
chore: Update translations (#14080)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-04-16 18:12:33 +05:30

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{
"INTEGRATION_SETTINGS": {
"SHOPIFY": {
"HEADER": "Shopify",
"DELETE": {
"TITLE": "刪除 Shopify 整合",
"MESSAGE": "您確定要刪除 Shopify 整合嗎?"
},
"STORE_URL": {
"TITLE": "連接 Shopify 商店",
"LABEL": "商店網址",
"PLACEHOLDER": "your-store.myshopify.com",
"HELP": "請輸入您的 Shopify 商店的 myshopify.com 網址",
"CANCEL": "取消",
"SUBMIT": "連接商店"
},
"ERROR": "連接 Shopify 時發生錯誤。請重試,若問題持續存在,請聯繫支援團隊。"
},
"HEADER": "整合",
"DESCRIPTION": "Chatwoot 可與多種工具和服務整合,以提升團隊效率。請瀏覽以下列表來設定您常用的應用程式。",
"LEARN_MORE": "進一步瞭解整合功能",
"LOADING": "正在取得整合資訊",
"SEARCH_PLACEHOLDER": "搜尋整合...",
"NO_RESULTS": "找不到符合搜尋條件的整合",
"CAPTAIN": {
"DISABLED": "您的帳戶尚未啟用 Captain。",
"CLICK_HERE_TO_CONFIGURE": "點此進行設定",
"LOADING_CONSOLE": "正在載入 Captain 控制台...",
"FAILED_TO_LOAD_CONSOLE": "無法載入 Captain 控制台。請重新整理頁面後再試一次。"
},
"WEBHOOK": {
"SUBSCRIBED_EVENTS": "已訂閱的事件",
"LEARN_MORE": "進一步瞭解 webhook",
"SECRET": {
"LABEL": "密鑰",
"COPY": "複製密鑰至剪貼簿",
"COPY_SUCCESS": "密鑰已複製至剪貼簿",
"TOGGLE": "切換密鑰顯示",
"CREATED_DESC": "您的 webhook 已建立。請使用以下密鑰來驗證 webhook 簽章。請立即複製——您也可以稍後在 webhook 編輯表單中找到它。",
"DONE": "完成"
},
"COUNT": "{n} 個 webhook",
"SEARCH_PLACEHOLDER": "搜尋 webhook...",
"NO_RESULTS": "找不到符合搜尋條件的 webhook",
"FORM": {
"CANCEL": "取消",
"DESC": "Webhook 事件為您提供 Chatwoot 帳戶中即時發生的事件資訊。請輸入有效的 URL 來設定回呼。",
"SUBSCRIPTIONS": {
"LABEL": "事件",
"EVENTS": {
"CONVERSATION_CREATED": "對話已建立",
"CONVERSATION_STATUS_CHANGED": "對話狀態已變更",
"CONVERSATION_UPDATED": "對話已更新",
"MESSAGE_CREATED": "訊息已建立",
"MESSAGE_UPDATED": "訊息已更新",
"WEBWIDGET_TRIGGERED": "使用者開啟了即時聊天小工具",
"CONTACT_CREATED": "聯絡人已建立",
"CONTACT_UPDATED": "聯絡人已更新",
"CONVERSATION_TYPING_ON": "對話正在輸入",
"CONVERSATION_TYPING_OFF": "對話停止輸入"
}
},
"NAME": {
"LABEL": "Webhook 名稱",
"PLACEHOLDER": "請輸入 webhook 的名稱"
},
"END_POINT": {
"LABEL": "Webhook 網址",
"PLACEHOLDER": "範例:{webhookExampleURL}",
"ERROR": "請輸入有效的 URL"
},
"EDIT_SUBMIT": "更新 webhook",
"ADD_SUBMIT": "建立 webhook"
},
"TITLE": "Webhook",
"CONFIGURE": "設定",
"HEADER": "Webhook 設定",
"HEADER_BTN_TXT": "建立新的 webhook",
"LOADING": "正在取得已建立的 webhook",
"SEARCH_404": "沒有任何項目符合此查詢",
"SIDEBAR_TXT": "<p><b>Webhooks</b> </p> <p>Webhook 是可以為每個帳戶定義的 HTTP 回呼。它們會被 Chatwoot 中的事件(例如建立訊息)所觸發。您可以為此帳戶建立多個 webhook。 <br /><br /> 若要建立 <b>webhook</b>,請點擊 <b>建立新的 webhook</b> 按鈕。您也可以點擊刪除按鈕來移除現有的 webhook。</p>",
"LIST": {
"404": "此帳戶尚未設定任何 webhook。",
"TITLE": "管理 webhook",
"TABLE_HEADER": {
"WEBHOOK_ENDPOINT": "Webhook 端點",
"ACTIONS": "操作"
}
},
"EDIT": {
"BUTTON_TEXT": "編輯",
"TITLE": "編輯 webhook",
"API": {
"SUCCESS_MESSAGE": "Webhook 設定已成功更新",
"ERROR_MESSAGE": "無法連接伺服器,請稍後再試"
}
},
"ADD": {
"CANCEL": "取消",
"TITLE": "建立新的 webhook",
"API": {
"SUCCESS_MESSAGE": "Webhook 設定已成功新增",
"ERROR_MESSAGE": "無法連接伺服器,請稍後再試"
}
},
"DELETE": {
"BUTTON_TEXT": "刪除",
"API": {
"SUCCESS_MESSAGE": "Webhook 已成功刪除",
"ERROR_MESSAGE": "無法連接伺服器,請稍後再試"
},
"CONFIRM": {
"TITLE": "確認刪除",
"MESSAGE": "您確定要刪除此 webhook 嗎?({webhookURL}",
"YES": "是,刪除",
"NO": "否,保留"
}
}
},
"SLACK": {
"HEADER": "Slack",
"DELETE": "刪除",
"DELETE_CONFIRMATION": {
"TITLE": "刪除整合",
"MESSAGE": "您確定要刪除此整合嗎?刪除後將無法再從您的 Slack 工作區存取對話。"
},
"HELP_TEXT": {
"TITLE": "如何使用 Slack 整合?",
"BODY": "透過此整合,您所有的傳入對話都將同步至 Slack 工作區中的 ***{selectedChannelName}*** 頻道。您可以直接在該頻道中管理所有客戶對話,不再錯過任何訊息。\n\n以下是此整合的主要功能\n\n**在 Slack 中回覆對話:**若要在 ***{selectedChannelName}*** Slack 頻道中回覆對話,只需輸入您的訊息並以討論串方式傳送。這將透過 Chatwoot 回覆給客戶。就是這麼簡單!\n\n**建立私人備註:**如果您想建立私人備註而非回覆,請在訊息開頭加上 ***`note:`***。這可確保您的訊息為私密內容,客戶無法看見。\n\n**關聯客服人員個人資料:**如果在 Slack 上回覆的人在 Chatwoot 中擁有相同電子郵件的客服人員個人資料,回覆將自動與該客服人員個人資料關聯。這表示您可以輕鬆追蹤誰在何時說了什麼。另一方面,當回覆者沒有關聯的客服人員個人資料時,回覆將以機器人個人資料的身分顯示給客戶。",
"SELECTED": "已選擇"
},
"SELECT_CHANNEL": {
"OPTION_LABEL": "選擇頻道",
"UPDATE": "更新",
"BUTTON_TEXT": "連接頻道",
"DESCRIPTION": "您的 Slack 工作區已與 Chatwoot 連結。但整合目前處於非啟用狀態。若要啟用整合並將頻道連接至 Chatwoot請點擊下方按鈕。\n\n**注意:**如果您嘗試連接私人頻道,請先將 Chatwoot 應用程式加入該 Slack 頻道,再進行此步驟。",
"ATTENTION_REQUIRED": "需要注意",
"EXPIRED": "您的 Slack 整合已過期。若要繼續在 Slack 上接收訊息,請刪除此整合並重新連接您的工作區。"
},
"UPDATE_ERROR": "更新整合時發生錯誤,請重試",
"UPDATE_SUCCESS": "頻道已成功連接",
"FAILED_TO_FETCH_CHANNELS": "從 Slack 取得頻道時發生錯誤,請重試"
},
"DYTE": {
"CLICK_HERE_TO_JOIN": "點此加入",
"LEAVE_THE_ROOM": "離開房間",
"START_VIDEO_CALL_HELP_TEXT": "與客戶開始新的視訊通話",
"JOIN_ERROR": "加入通話時發生錯誤,請重試",
"CREATE_ERROR": "建立會議連結時發生錯誤,請重試"
},
"OPEN_AI": {
"AI_ASSIST": "AI 輔助",
"WITH_AI": " 使用 AI {option} ",
"OPTIONS": {
"REPLY_SUGGESTION": "回覆建議",
"SUMMARIZE": "摘要",
"REPHRASE": "改善文筆",
"FIX_SPELLING_GRAMMAR": "修正拼寫和文法",
"SHORTEN": "縮短",
"EXPAND": "展開",
"MAKE_FRIENDLY": "將訊息語氣改為親切",
"MAKE_FORMAL": "使用正式語氣",
"SIMPLIFY": "簡化",
"CONFIDENT": "使用自信語氣",
"PROFESSIONAL": "使用專業語氣",
"CASUAL": "使用輕鬆語氣",
"STRAIGHTFORWARD": "使用直白語氣"
},
"REPLY_OPTIONS": {
"IMPROVE_REPLY": "改善回覆",
"IMPROVE_REPLY_SELECTION": "改善選取內容",
"CHANGE_TONE": {
"TITLE": "變更語氣",
"OPTIONS": {
"PROFESSIONAL": "專業",
"CASUAL": "輕鬆",
"STRAIGHTFORWARD": "直白",
"CONFIDENT": "自信",
"FRIENDLY": "親切"
}
},
"GRAMMAR": "修正文法與拼寫",
"SUGGESTION": "建議回覆",
"SUMMARIZE": "摘要對話",
"ASK_COPILOT": "詢問 Copilot"
},
"ASSISTANCE_MODAL": {
"DRAFT_TITLE": "草稿內容",
"GENERATED_TITLE": "生成內容",
"AI_WRITING": "AI 正在撰寫",
"BUTTONS": {
"APPLY": "使用此建議",
"CANCEL": "取消"
}
},
"CTA_MODAL": {
"TITLE": "與 OpenAI 整合",
"DESC": "透過 OpenAI 的 GPT 模型為您的儀表板帶來進階 AI 功能。請輸入您 OpenAI 帳戶的 API 金鑰以開始使用。",
"KEY_PLACEHOLDER": "請輸入您的 OpenAI API 金鑰",
"BUTTONS": {
"NEED_HELP": "需要幫助?",
"DISMISS": "關閉",
"FINISH": "完成設定"
},
"DISMISS_MESSAGE": "您可以在任何時候設定 OpenAI 整合。",
"SUCCESS_MESSAGE": "OpenAI 整合設定成功"
},
"TITLE": "使用 AI 改善",
"SUMMARY_TITLE": "AI 摘要",
"REPLY_TITLE": "AI 回覆建議",
"SUBTITLE": "系統將根據您目前的草稿,使用 AI 生成改善後的回覆。",
"TONE": {
"TITLE": "語氣",
"OPTIONS": {
"PROFESSIONAL": "專業",
"FRIENDLY": "親切"
}
},
"BUTTONS": {
"GENERATE": "生成",
"GENERATING": "生成中...",
"CANCEL": "取消"
},
"GENERATE_ERROR": "處理內容時發生錯誤,請確認您的 OpenAI API 金鑰後再試一次"
},
"DELETE": {
"BUTTON_TEXT": "刪除",
"API": {
"SUCCESS_MESSAGE": "整合已成功刪除"
}
},
"CONNECT": {
"BUTTON_TEXT": "連接"
},
"DASHBOARD_APPS": {
"TITLE": "儀表板應用程式",
"HEADER_BTN_TXT": "新增儀表板應用程式",
"SIDEBAR_TXT": "<p><b>儀表板應用程式</b></p><p>儀表板應用程式允許組織在 Chatwoot 儀表板中嵌入應用程式,為客服人員提供相關資訊。此功能讓您可以獨立建立應用程式,並將其嵌入儀表板中,提供使用者資訊、訂單記錄或過往付款歷史。</p><p>當您透過 Chatwoot 儀表板嵌入應用程式時,您的應用程式將以 window event 的形式接收對話和聯絡人的上下文資訊。請在您的頁面上實作 message event 監聽器以接收上下文。</p><p>若要新增儀表板應用程式,請點擊「新增儀表板應用程式」按鈕。</p>",
"DESCRIPTION": "儀表板應用程式允許組織在儀表板中嵌入應用程式,為客服人員提供相關資訊。此功能讓您可以獨立建立應用程式,並將其嵌入以提供使用者資訊、訂單記錄或過往付款歷史。",
"LEARN_MORE": "進一步瞭解儀表板應用程式",
"COUNT": "{n} 個儀表板應用程式",
"SEARCH_PLACEHOLDER": "搜尋儀表板應用程式...",
"NO_RESULTS": "找不到符合搜尋條件的儀表板應用程式",
"LIST": {
"404": "此帳戶尚未設定任何儀表板應用程式",
"LOADING": "正在取得儀表板應用程式...",
"TABLE_HEADER": {
"NAME": "名稱",
"ENDPOINT": "端點",
"ACTIONS": "操作"
},
"EDIT_TOOLTIP": "編輯應用程式",
"DELETE_TOOLTIP": "刪除應用程式"
},
"FORM": {
"TITLE_LABEL": "名稱",
"TITLE_PLACEHOLDER": "請輸入儀表板應用程式的名稱",
"TITLE_ERROR": "儀表板應用程式名稱為必填",
"URL_LABEL": "端點",
"URL_PLACEHOLDER": "請輸入應用程式託管的端點 URL",
"URL_ERROR": "請輸入有效的 URL"
},
"CREATE": {
"HEADER": "新增儀表板應用程式",
"FORM_SUBMIT": "送出",
"FORM_CANCEL": "取消",
"API_SUCCESS": "儀表板應用程式已成功設定",
"API_ERROR": "無法建立應用程式,請稍後再試"
},
"UPDATE": {
"HEADER": "編輯儀表板應用程式",
"FORM_SUBMIT": "更新",
"FORM_CANCEL": "取消",
"API_SUCCESS": "儀表板應用程式已成功更新",
"API_ERROR": "無法更新應用程式,請稍後再試"
},
"DELETE": {
"CONFIRM_YES": "是,刪除",
"CONFIRM_NO": "否,保留",
"TITLE": "確認刪除",
"MESSAGE": "您確定要刪除應用程式 {appName} 嗎?",
"API_SUCCESS": "儀表板應用程式已成功刪除",
"API_ERROR": "無法刪除應用程式,請稍後再試"
}
},
"LINEAR": {
"HEADER": "Linear",
"ADD_OR_LINK_BUTTON": "建立/連結 Linear 議題",
"LOADING": "正在取得 Linear 議題...",
"LOADING_ERROR": "取得 Linear 議題時發生錯誤,請重試",
"CREATE": "建立",
"LINK": {
"SEARCH": "搜尋議題",
"SELECT": "選擇議題",
"TITLE": "連結",
"EMPTY_LIST": "找不到 Linear 議題",
"LOADING": "載入中",
"ERROR": "取得 Linear 議題時發生錯誤,請重試",
"LINK_SUCCESS": "議題已成功連結",
"LINK_ERROR": "連結議題時發生錯誤,請重試",
"LINK_TITLE": "對話(#{conversationId})與 {name}"
},
"ADD_OR_LINK": {
"TITLE": "建立/連結 Linear 議題",
"DESCRIPTION": "從對話中建立 Linear 議題,或連結現有議題以進行無縫追蹤。",
"FORM": {
"TITLE": {
"LABEL": "標題",
"PLACEHOLDER": "請輸入標題",
"REQUIRED_ERROR": "標題為必填"
},
"DESCRIPTION": {
"LABEL": "描述",
"PLACEHOLDER": "請輸入描述"
},
"TEAM": {
"LABEL": "團隊",
"PLACEHOLDER": "選擇團隊",
"SEARCH": "搜尋團隊",
"REQUIRED_ERROR": "團隊為必填"
},
"ASSIGNEE": {
"LABEL": "負責人",
"PLACEHOLDER": "選擇負責人",
"SEARCH": "搜尋負責人"
},
"PRIORITY": {
"LABEL": "優先程度",
"PLACEHOLDER": "選擇優先程度",
"SEARCH": "搜尋優先程度"
},
"LABEL": {
"LABEL": "標籤",
"PLACEHOLDER": "選擇標籤",
"SEARCH": "搜尋標籤"
},
"STATUS": {
"LABEL": "狀態",
"PLACEHOLDER": "選擇狀態",
"SEARCH": "搜尋狀態"
},
"PROJECT": {
"LABEL": "專案",
"PLACEHOLDER": "選擇專案",
"SEARCH": "搜尋專案"
}
},
"CREATE": "建立",
"CANCEL": "取消",
"CREATE_SUCCESS": "議題已成功建立",
"CREATE_ERROR": "建立議題時發生錯誤,請重試",
"LOADING_TEAM_ERROR": "取得團隊時發生錯誤,請重試",
"LOADING_TEAM_ENTITIES_ERROR": "取得團隊項目時發生錯誤,請重試"
},
"ISSUE": {
"STATUS": "狀態",
"PRIORITY": "優先程度",
"ASSIGNEE": "負責人",
"LABELS": "標籤",
"CREATED_AT": "建立於 {createdAt}"
},
"UNLINK": {
"TITLE": "取消連結",
"SUCCESS": "議題已成功取消連結",
"ERROR": "取消連結議題時發生錯誤,請重試"
},
"NO_LINKED_ISSUES": "找不到已連結的議題",
"DELETE": {
"TITLE": "您確定要刪除此整合嗎?",
"MESSAGE": "您確定要刪除此整合嗎?",
"CONFIRM": "是,刪除",
"CANCEL": "取消"
},
"CTA": {
"TITLE": "連接至 Linear",
"AGENT_DESCRIPTION": "Linear 工作區尚未連接。請聯繫您的管理員連接工作區以使用此整合。",
"DESCRIPTION": "Linear 工作區尚未連接。點擊下方按鈕連接您的工作區以使用此整合。",
"BUTTON_TEXT": "連接 Linear 工作區"
}
},
"NOTION": {
"HEADER": "Notion",
"DELETE": {
"TITLE": "您確定要刪除 Notion 整合嗎?",
"MESSAGE": "刪除此整合將會移除對您 Notion 工作區的存取權限,並停止所有相關功能。",
"CONFIRM": "是,刪除",
"CANCEL": "取消"
}
}
},
"CAPTAIN": {
"NAME": "Captain",
"HEADER_KNOW_MORE": "瞭解更多",
"ASSISTANT_SWITCHER": {
"ASSISTANTS": "助理",
"SWITCH_ASSISTANT": "切換助理",
"NEW_ASSISTANT": "建立助理",
"EMPTY_LIST": "找不到助理,請先建立一個以開始使用"
},
"COPILOT": {
"TITLE": "Copilot",
"TRY_THESE_PROMPTS": "試試這些提示",
"PANEL_TITLE": "開始使用 Copilot",
"KICK_OFF_MESSAGE": "需要快速摘要、想查看過去的對話或草擬更好的回覆Copilot 在此幫您加速處理。",
"SEND_MESSAGE": "傳送訊息...",
"EMPTY_MESSAGE": "生成回應時發生錯誤,請重試。",
"LOADER": "Captain 正在思考",
"YOU": "您",
"USE": "使用此內容",
"RESET": "重設",
"SHOW_STEPS": "顯示步驟",
"SELECT_ASSISTANT": "選擇助理",
"PROMPTS": {
"SUMMARIZE": {
"LABEL": "摘要此對話",
"CONTENT": "請摘要客戶與客服人員之間討論的重點,包括客戶的疑慮、問題,以及客服人員提供的解決方案或回覆"
},
"SUGGEST": {
"LABEL": "建議回覆",
"CONTENT": "請分析客戶的詢問,並草擬一份能有效解決其疑慮或問題的回覆。確保回覆清晰、簡潔且提供有用的資訊。"
},
"RATE": {
"LABEL": "評分此對話",
"CONTENT": "請檢視此對話是否滿足客戶的需求。根據語氣、清晰度和有效性,提供 1 至 5 的評分。"
},
"HIGH_PRIORITY": {
"LABEL": "高優先程度對話",
"CONTENT": "請提供所有高優先程度未結對話的摘要。包含對話 ID、客戶名稱如有、最後一則訊息內容以及指派的客服人員。如相關請按狀態分組。"
},
"LIST_CONTACTS": {
"LABEL": "列出聯絡人",
"CONTENT": "請顯示前 10 名聯絡人。包含名稱、電子郵件或電話號碼(如有)、最後上線時間、標籤(如有)。"
}
}
},
"PLAYGROUND": {
"USER": "您",
"ASSISTANT": "助理",
"MESSAGE_PLACEHOLDER": "輸入您的訊息...",
"HEADER": "Playground",
"DESCRIPTION": "使用此 Playground 向您的助理傳送訊息,檢查其回應是否準確、快速且符合您期望的語氣。",
"CREDIT_NOTE": "在此傳送的訊息將計入您的 Captain 額度。"
},
"PAYWALL": {
"TITLE": "升級以使用 Captain AI",
"AVAILABLE_ON": "免費方案不提供 Captain。",
"UPGRADE_PROMPT": "升級您的方案以取得助理、Copilot 等功能的存取權限。",
"UPGRADE_NOW": "立即升級",
"CANCEL_ANYTIME": "您可以隨時更改或取消方案"
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "Captain AI 僅在企業方案中提供。",
"UPGRADE_PROMPT": "升級您的方案以取得助理、Copilot 等功能的存取權限。",
"ASK_ADMIN": "請聯繫您的管理員進行升級。"
},
"BANNER": {
"RESPONSES": "您已使用超過 80% 的回應額度。若要繼續使用 Captain AI請升級方案。",
"DOCUMENTS": "文件額度已用完。請升級以繼續使用 Captain AI。"
},
"FORM": {
"CANCEL": "取消",
"CREATE": "建立",
"EDIT": "更新"
},
"ASSISTANTS": {
"HEADER": "助理",
"NO_ASSISTANTS_AVAILABLE": "您的帳戶中沒有可用的助理。",
"ADD_NEW": "建立新助理",
"DELETE": {
"TITLE": "您確定要刪除此助理嗎?",
"DESCRIPTION": "此操作不可復原。刪除此助理將會從所有已連接的收件匣中移除,並永久清除所有已生成的知識。",
"CONFIRM": "是,刪除",
"SUCCESS_MESSAGE": "助理已成功刪除",
"ERROR_MESSAGE": "刪除助理時發生錯誤,請重試。"
},
"FORM_DESCRIPTION": "請填寫以下資訊,為您的助理命名、描述其用途,並指定其支援的產品。",
"CREATE": {
"TITLE": "建立助理",
"SUCCESS_MESSAGE": "助理已成功建立",
"ERROR_MESSAGE": "建立助理時發生錯誤,請重試。"
},
"FORM": {
"UPDATE": "更新",
"SECTIONS": {
"BASIC_INFO": "基本資訊",
"SYSTEM_MESSAGES": "系統訊息",
"INSTRUCTIONS": "指示",
"FEATURES": "功能",
"TOOLS": "工具"
},
"NAME": {
"LABEL": "名稱",
"PLACEHOLDER": "請輸入助理名稱",
"ERROR": "名稱為必填"
},
"TEMPERATURE": {
"LABEL": "回應溫度",
"DESCRIPTION": "調整助理回應的創造性或限制性。較低的值會產生更聚焦且確定性的回應,而較高的值則允許更多創意和多樣化的輸出。"
},
"DESCRIPTION": {
"LABEL": "描述",
"PLACEHOLDER": "請輸入助理描述",
"ERROR": "描述為必填"
},
"PRODUCT_NAME": {
"LABEL": "產品名稱",
"PLACEHOLDER": "請輸入產品名稱",
"ERROR": "產品名稱為必填"
},
"WELCOME_MESSAGE": {
"LABEL": "歡迎訊息",
"PLACEHOLDER": "請輸入歡迎訊息"
},
"HANDOFF_MESSAGE": {
"LABEL": "轉接訊息",
"PLACEHOLDER": "請輸入轉接訊息"
},
"RESOLUTION_MESSAGE": {
"LABEL": "解決訊息",
"PLACEHOLDER": "請輸入解決訊息"
},
"INSTRUCTIONS": {
"LABEL": "指示",
"PLACEHOLDER": "請輸入給助理的指示"
},
"FEATURES": {
"TITLE": "功能",
"ALLOW_CONVERSATION_FAQS": "從已解決的對話生成常見問答",
"ALLOW_MEMORIES": "從客戶互動中擷取重要細節作為記憶。",
"ALLOW_CITATIONS": "在回應中包含來源引用",
"ALLOW_CONTACT_ATTRIBUTES": "允許存取聯絡人資訊"
}
},
"EDIT": {
"TITLE": "更新助理",
"SUCCESS_MESSAGE": "助理已成功更新",
"ERROR_MESSAGE": "更新助理時發生錯誤,請重試。",
"NOT_FOUND": "找不到該助理,請重試。"
},
"SETTINGS": {
"HEADER": "設定",
"BASIC_SETTINGS": {
"TITLE": "基本設定",
"DESCRIPTION": "自訂助理在結束對話或轉接給真人時的用語。"
},
"SYSTEM_SETTINGS": {
"TITLE": "系統設定",
"DESCRIPTION": "自訂助理在結束對話或轉接給真人時的用語。"
},
"CONTROL_ITEMS": {
"TITLE": "進階控制",
"DESCRIPTION": "為助理新增更多控制項目。(更視覺化的流程:查詢防護機制 → 情境 → 輸出)鼓勵您善加利用這些功能。",
"OPTIONS": {
"GUARDRAILS": {
"TITLE": "防護機制",
"DESCRIPTION": "確保回應保持正軌——僅回答您希望助理回答的問題類型,排除不當或離題的內容。"
},
"RESPONSE_GUIDELINES": {
"TITLE": "回應準則",
"DESCRIPTION": "助理回覆的風格與結構——清楚友善?簡短精煉?詳細正式?"
}
}
},
"DELETE": {
"TITLE": "刪除助理",
"DESCRIPTION": "此操作不可復原。刪除此助理將會從所有已連接的收件匣中移除,並永久清除所有已生成的知識。",
"BUTTON_TEXT": "刪除 {assistantName}"
}
},
"OPTIONS": {
"EDIT_ASSISTANT": "編輯助理",
"DELETE_ASSISTANT": "刪除助理",
"VIEW_CONNECTED_INBOXES": "檢視已連接的收件匣"
},
"EMPTY_STATE": {
"TITLE": "沒有可用的助理",
"SUBTITLE": "建立助理來為您的使用者提供快速且準確的回應。它可以從您的幫助文章和過去的對話中學習。",
"FEATURE_SPOTLIGHT": {
"TITLE": "Captain 助理",
"NOTE": "Captain 助理可直接與客戶互動、從您的幫助文件和過往對話中學習,並提供即時、準確的回應。它會處理初始查詢,提供快速解決方案,必要時再轉接給客服人員。"
}
},
"GUARDRAILS": {
"TITLE": "防護機制",
"DESCRIPTION": "確保回應保持正軌——僅回答您希望助理回答的問題類型,排除不當或離題的內容。",
"BULK_ACTION": {
"SELECTED": "已選擇 {count} 個項目",
"SELECT_ALL": "全選({count}",
"UNSELECT_ALL": "取消全選({count}",
"BULK_DELETE_BUTTON": "刪除"
},
"ADD": {
"SUGGESTED": {
"TITLE": "範例防護機制",
"ADD": "全部新增",
"ADD_SINGLE": "新增此項",
"SAVE": "新增並儲存(↵)",
"PLACEHOLDER": "輸入另一條防護機制..."
},
"NEW": {
"TITLE": "新增防護機制",
"CREATE": "建立",
"CANCEL": "取消",
"PLACEHOLDER": "輸入另一條防護機制...",
"TEST_ALL": "全部測試"
}
},
"LIST": {
"SEARCH_PLACEHOLDER": "搜尋..."
},
"EMPTY_MESSAGE": "找不到防護機制。請建立或新增範例以開始。",
"SEARCH_EMPTY_MESSAGE": "找不到符合搜尋條件的防護機制。",
"API": {
"ADD": {
"SUCCESS": "防護機制已成功新增",
"ERROR": "新增防護機制時發生錯誤,請重試。"
},
"UPDATE": {
"SUCCESS": "防護機制已成功更新",
"ERROR": "更新防護機制時發生錯誤,請重試。"
},
"DELETE": {
"SUCCESS": "防護機制已成功刪除",
"ERROR": "刪除防護機制時發生錯誤,請重試。"
}
}
},
"RESPONSE_GUIDELINES": {
"TITLE": "回應準則",
"DESCRIPTION": "助理回覆的風格與結構——清楚友善?簡短精煉?詳細正式?",
"BULK_ACTION": {
"SELECTED": "已選擇 {count} 個項目",
"SELECT_ALL": "全選({count}",
"UNSELECT_ALL": "取消全選({count}",
"BULK_DELETE_BUTTON": "刪除"
},
"ADD": {
"SUGGESTED": {
"TITLE": "範例回應準則",
"ADD": "全部新增",
"ADD_SINGLE": "新增此項",
"SAVE": "新增並儲存(↵)",
"PLACEHOLDER": "輸入另一條回應準則..."
},
"NEW": {
"TITLE": "新增回應準則",
"CREATE": "建立",
"CANCEL": "取消",
"PLACEHOLDER": "輸入另一條回應準則...",
"TEST_ALL": "全部測試"
}
},
"LIST": {
"SEARCH_PLACEHOLDER": "搜尋..."
},
"EMPTY_MESSAGE": "找不到回應準則。請建立或新增範例以開始。",
"SEARCH_EMPTY_MESSAGE": "找不到符合搜尋條件的回應準則。",
"API": {
"ADD": {
"SUCCESS": "回應準則已成功新增",
"ERROR": "新增回應準則時發生錯誤,請重試。"
},
"UPDATE": {
"SUCCESS": "回應準則已成功更新",
"ERROR": "更新回應準則時發生錯誤,請重試。"
},
"DELETE": {
"SUCCESS": "回應準則已成功刪除",
"ERROR": "刪除回應準則時發生錯誤,請重試。"
}
}
},
"SCENARIOS": {
"TITLE": "情境",
"DESCRIPTION": "為助理提供一些情境——例如「當使用者遇到困難時該怎麼做」或「如何處理退款請求」。",
"BULK_ACTION": {
"SELECTED": "已選擇 {count} 個項目",
"SELECT_ALL": "全選({count}",
"UNSELECT_ALL": "取消全選({count}",
"BULK_DELETE_BUTTON": "刪除"
},
"ADD": {
"SUGGESTED": {
"TITLE": "範例情境",
"ADD": "全部新增",
"ADD_SINGLE": "新增此項",
"TOOLS_USED": "使用的工具:"
},
"NEW": {
"CREATE": "新增情境",
"TITLE": "建立情境",
"FORM": {
"TITLE": {
"LABEL": "標題",
"PLACEHOLDER": "請輸入情境名稱",
"ERROR": "情境名稱為必填"
},
"DESCRIPTION": {
"LABEL": "描述",
"PLACEHOLDER": "描述此情境的使用方式和時機",
"ERROR": "情境描述為必填"
},
"INSTRUCTION": {
"LABEL": "處理方式",
"PLACEHOLDER": "描述此情境的處理方式和時機",
"ERROR": "情境內容為必填"
},
"CREATE": "建立",
"CANCEL": "取消"
}
}
},
"UPDATE": {
"CANCEL": "取消",
"UPDATE": "更新變更"
},
"LIST": {
"SEARCH_PLACEHOLDER": "搜尋..."
},
"EMPTY_MESSAGE": "找不到情境。請建立或新增範例以開始。",
"SEARCH_EMPTY_MESSAGE": "找不到符合搜尋條件的情境。",
"API": {
"ADD": {
"SUCCESS": "情境已成功新增",
"ERROR": "新增情境時發生錯誤,請重試。"
},
"UPDATE": {
"SUCCESS": "情境已成功更新",
"ERROR": "更新情境時發生錯誤,請重試。"
},
"DELETE": {
"SUCCESS": "情境已成功刪除",
"ERROR": "刪除情境時發生錯誤,請重試。"
}
}
}
},
"DOCUMENTS": {
"HEADER": "文件",
"ADD_NEW": "建立新文件",
"SELECTED": "已選擇 {count} 個",
"SELECT_ALL": "全選({count}",
"UNSELECT_ALL": "取消全選({count}",
"BULK_DELETE_BUTTON": "刪除",
"BULK_DELETE": {
"TITLE": "刪除文件?",
"DESCRIPTION": "您確定要刪除所選的文件嗎?此操作無法復原。",
"CONFIRM": "是,全部刪除",
"SUCCESS_MESSAGE": "文件已成功刪除",
"ERROR_MESSAGE": "刪除文件時發生錯誤,請重試。"
},
"RELATED_RESPONSES": {
"TITLE": "相關常見問答",
"DESCRIPTION": "這些常見問答是直接從文件中生成的。"
},
"FORM_DESCRIPTION": "請輸入文件的 URL 將其新增為知識來源,並選擇要關聯的助理。",
"CREATE": {
"TITLE": "新增文件",
"SUCCESS_MESSAGE": "文件已成功建立",
"ERROR_MESSAGE": "建立文件時發生錯誤,請重試。"
},
"FORM": {
"TYPE": {
"LABEL": "文件類型",
"URL": "URL",
"PDF": "PDF 檔案"
},
"URL": {
"LABEL": "URL",
"PLACEHOLDER": "請輸入文件的 URL",
"ERROR": "請提供有效的文件 URL"
},
"PDF_FILE": {
"LABEL": "PDF 檔案",
"CHOOSE_FILE": "選擇 PDF 檔案",
"ERROR": "請選擇一個 PDF 檔案",
"HELP_TEXT": "檔案大小上限10MB",
"INVALID_TYPE": "請選擇有效的 PDF 檔案",
"TOO_LARGE": "檔案大小超過 10MB 限制"
},
"NAME": {
"LABEL": "文件名稱(選填)",
"PLACEHOLDER": "請輸入文件名稱"
}
},
"DELETE": {
"TITLE": "您確定要刪除此文件嗎?",
"DESCRIPTION": "此操作不可復原。刪除此文件將永久清除所有已生成的知識。",
"CONFIRM": "是,刪除",
"SUCCESS_MESSAGE": "文件已成功刪除",
"ERROR_MESSAGE": "刪除文件時發生錯誤,請重試。"
},
"OPTIONS": {
"VIEW_RELATED_RESPONSES": "檢視相關回應",
"DELETE_DOCUMENT": "刪除文件"
},
"EMPTY_STATE": {
"TITLE": "沒有可用的文件",
"SUBTITLE": "文件可供助理生成常見問答。您可以匯入文件為助理提供知識來源。",
"FEATURE_SPOTLIGHT": {
"TITLE": "Captain 文件",
"NOTE": "Captain 中的文件可作為助理的知識資源。透過連接您的幫助中心或指南Captain 能分析內容並為客戶詢問提供準確的回應。"
}
}
},
"CUSTOM_TOOLS": {
"HEADER": "工具",
"ADD_NEW": "建立新工具",
"SOFT_LIMIT_WARNING": "擁有超過 10 個工具可能會降低助理選擇正確工具的可靠性。建議移除未使用的工具以獲得更好的效果。",
"EMPTY_STATE": {
"TITLE": "沒有可用的自訂工具",
"SUBTITLE": "建立自訂工具將您的助理與外部 API 和服務連接,使其能夠代您取得資料並執行操作。",
"FEATURE_SPOTLIGHT": {
"TITLE": "自訂工具",
"NOTE": "自訂工具讓您的助理能與外部 API 和服務互動。建立工具以取得資料、執行操作,或與您現有的系統整合,以增強助理的能力。"
}
},
"FORM_DESCRIPTION": "設定您的自訂工具以連接外部 API",
"OPTIONS": {
"EDIT_TOOL": "編輯工具",
"DELETE_TOOL": "刪除工具"
},
"CREATE": {
"TITLE": "建立自訂工具",
"SUCCESS_MESSAGE": "自訂工具已成功建立",
"ERROR_MESSAGE": "建立自訂工具失敗"
},
"EDIT": {
"TITLE": "編輯自訂工具",
"SUCCESS_MESSAGE": "自訂工具已成功更新",
"ERROR_MESSAGE": "更新自訂工具失敗"
},
"DELETE": {
"TITLE": "刪除自訂工具",
"DESCRIPTION": "您確定要刪除此自訂工具嗎?此操作無法復原。",
"CONFIRM": "是,刪除",
"SUCCESS_MESSAGE": "自訂工具已成功刪除",
"ERROR_MESSAGE": "刪除自訂工具失敗"
},
"PAYWALL": {
"TITLE": "升級以在 Captain 中使用工具",
"AVAILABLE_ON": "Captain 工具僅適用於 Business 與 Enterprise 方案。請升級至 Business 方案以使用此功能。",
"UPGRADE_PROMPT": "",
"UPGRADE_NOW": "開啟帳單",
"CANCEL_ANYTIME": ""
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "Captain 工具僅適用於付費方案。",
"UPGRADE_PROMPT": "請升級至付費方案以使用此功能。",
"ASK_ADMIN": "請聯繫您的管理員進行升級。"
},
"TEST": {
"BUTTON": "測試連接",
"SUCCESS": "端點回傳 HTTP {status}",
"ERROR": "連接失敗",
"DISABLED_HINT": "測試功能僅適用於沒有範本或請求內容的端點。"
},
"FORM": {
"TITLE": {
"LABEL": "工具名稱",
"PLACEHOLDER": "訂單查詢",
"ERROR": "工具名稱為必填",
"MAX_LENGTH_ERROR": "工具名稱不得超過 {max} 個字元"
},
"DESCRIPTION": {
"LABEL": "描述",
"PLACEHOLDER": "依訂單 ID 查詢訂單詳情"
},
"HTTP_METHOD": {
"LABEL": "方法"
},
"ENDPOINT_URL": {
"LABEL": "端點 URL",
"PLACEHOLDER": "https://api.example.com/orders/{'{{'} order_id {'}}'}",
"ERROR": "請輸入有效的 URL"
},
"AUTH_TYPE": {
"LABEL": "驗證類型"
},
"AUTH_TYPES": {
"NONE": "無",
"BEARER": "Bearer Token",
"BASIC": "Basic Auth",
"API_KEY": "API Key"
},
"AUTH_CONFIG": {
"BEARER_TOKEN": "Bearer Token",
"BEARER_TOKEN_PLACEHOLDER": "請輸入您的 Bearer Token",
"USERNAME": "使用者名稱",
"USERNAME_PLACEHOLDER": "請輸入使用者名稱",
"PASSWORD": "密碼",
"PASSWORD_PLACEHOLDER": "請輸入密碼",
"API_KEY": "Header 名稱",
"API_KEY_PLACEHOLDER": "X-API-Key",
"API_VALUE": "Header 值",
"API_VALUE_PLACEHOLDER": "請輸入 API Key 值"
},
"PARAMETERS": {
"LABEL": "參數",
"HELP_TEXT": "定義將從使用者查詢中提取的參數"
},
"ADD_PARAMETER": "新增參數",
"PARAM_NAME": {
"PLACEHOLDER": "參數名稱(例如 order_id"
},
"PARAM_TYPE": {
"PLACEHOLDER": "類型"
},
"PARAM_TYPES": {
"STRING": "String",
"NUMBER": "Number",
"BOOLEAN": "Boolean",
"ARRAY": "Array",
"OBJECT": "Object"
},
"PARAM_DESCRIPTION": {
"PLACEHOLDER": "參數描述"
},
"PARAM_REQUIRED": {
"LABEL": "必填"
},
"REQUEST_TEMPLATE": {
"LABEL": "請求內容範本(選填)",
"PLACEHOLDER": "{'{'}\n \"order_id\": \"{'{{'} order_id {'}}'}\"\n{'}'}"
},
"RESPONSE_TEMPLATE": {
"LABEL": "回應範本(選填)",
"PLACEHOLDER": "Order {'{{'} order_id {'}}'} status: {'{{'} status {'}}'}"
},
"ERRORS": {
"PARAM_NAME_REQUIRED": "參數名稱為必填"
}
}
},
"RESPONSES": {
"HEADER": "常見問答",
"PENDING_FAQS": "待審核的常見問答",
"ADD_NEW": "建立新的常見問答",
"DOCUMENTABLE": {
"CONVERSATION": "對話 #{id}"
},
"SELECTED": "已選擇 {count} 個",
"SELECT_ALL": "全選({count}",
"UNSELECT_ALL": "取消全選({count}",
"SEARCH_PLACEHOLDER": "搜尋常見問答...",
"BULK_APPROVE_BUTTON": "核准",
"BULK_DELETE_BUTTON": "刪除",
"BULK_APPROVE": {
"SUCCESS_MESSAGE": "常見問答已成功核准",
"ERROR_MESSAGE": "核准常見問答時發生錯誤,請重試。"
},
"BULK_DELETE": {
"TITLE": "刪除常見問答?",
"DESCRIPTION": "您確定要刪除所選的常見問答嗎?此操作無法復原。",
"CONFIRM": "是,全部刪除",
"SUCCESS_MESSAGE": "常見問答已成功刪除",
"ERROR_MESSAGE": "刪除常見問答時發生錯誤,請重試。"
},
"DELETE": {
"TITLE": "您確定要刪除此常見問答嗎?",
"DESCRIPTION": "",
"CONFIRM": "是,刪除",
"SUCCESS_MESSAGE": "常見問答已成功刪除",
"ERROR_MESSAGE": "刪除常見問答時發生錯誤,請重試。"
},
"FILTER": {
"ASSISTANT": "助理:{selected}",
"STATUS": "狀態:{selected}",
"ALL_ASSISTANTS": "全部"
},
"STATUS": {
"TITLE": "狀態",
"PENDING": "待審核",
"APPROVED": "已核准",
"ALL": "全部"
},
"PENDING_BANNER": {
"TITLE": "Captain 發現了一些客戶正在尋找的常見問答。",
"ACTION": "點此檢視"
},
"FORM_DESCRIPTION": "新增問題及其對應的答案至知識庫,並選擇要關聯的助理。",
"CREATE": {
"TITLE": "新增常見問答",
"SUCCESS_MESSAGE": "回應已成功新增。",
"ERROR_MESSAGE": "新增回應時發生錯誤,請重試。"
},
"FORM": {
"QUESTION": {
"LABEL": "問題",
"PLACEHOLDER": "請在此輸入問題",
"ERROR": "請提供有效的問題。"
},
"ANSWER": {
"LABEL": "答案",
"PLACEHOLDER": "請在此輸入答案",
"ERROR": "請提供有效的答案。"
}
},
"EDIT": {
"TITLE": "更新常見問答",
"SUCCESS_MESSAGE": "常見問答已成功更新",
"ERROR_MESSAGE": "更新常見問答時發生錯誤,請重試",
"APPROVE_SUCCESS_MESSAGE": "常見問答已標記為已核准"
},
"OPTIONS": {
"APPROVE": "核准",
"EDIT_RESPONSE": "編輯",
"DELETE_RESPONSE": "刪除"
},
"EMPTY_STATE": {
"TITLE": "找不到常見問答",
"NO_PENDING_TITLE": "沒有更多待審核的常見問答",
"SUBTITLE": "常見問答可幫助助理為客戶的問題提供快速且準確的回答。它們可以從您的內容自動生成,也可以手動新增。",
"CLEAR_SEARCH": "清除篩選條件",
"FEATURE_SPOTLIGHT": {
"TITLE": "Captain 常見問答",
"NOTE": "Captain 常見問答會偵測常見的客戶問題——無論是知識庫中缺少的還是經常被問到的——並生成相關的常見問答以改善支援服務。您可以檢視每個建議並決定是否核准或拒絕。"
}
}
},
"INBOXES": {
"HEADER": "已連接的收件匣",
"ADD_NEW": "連接新的收件匣",
"OPTIONS": {
"DISCONNECT": "取消連接"
},
"DELETE": {
"TITLE": "您確定要取消連接此收件匣嗎?",
"DESCRIPTION": "",
"CONFIRM": "是,刪除",
"SUCCESS_MESSAGE": "收件匣已成功取消連接。",
"ERROR_MESSAGE": "取消連接收件匣時發生錯誤,請重試。"
},
"FORM_DESCRIPTION": "選擇要與助理連接的收件匣。",
"CREATE": {
"TITLE": "連接收件匣",
"SUCCESS_MESSAGE": "收件匣已成功連接。",
"ERROR_MESSAGE": "連接收件匣時發生錯誤,請重試。"
},
"FORM": {
"INBOX": {
"LABEL": "收件匣",
"PLACEHOLDER": "選擇要部署助理的收件匣。",
"ERROR": "必須選擇一個收件匣。"
}
},
"EMPTY_STATE": {
"TITLE": "沒有已連接的收件匣",
"SUBTITLE": "連接收件匣可讓助理在轉接給您之前,先處理客戶的初始問題。"
}
}
}
}