iachat/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
Captain 03c10ba147
chore: Update translations (#14080)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-04-16 18:12:33 +05:30

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{
"PROFILE_SETTINGS": {
"LINK": "個人資料設定",
"TITLE": "個人資料設定",
"BTN_TEXT": "更新個人資料",
"DELETE_AVATAR": "刪除頭貼",
"AVATAR_DELETE_SUCCESS": "已成功刪除頭貼",
"AVATAR_DELETE_FAILED": "刪除頭貼時發生錯誤,請再試一次",
"UPDATE_SUCCESS": "您的個人檔案已成功更新",
"PASSWORD_UPDATE_SUCCESS": "您的密碼已成功變更",
"AFTER_EMAIL_CHANGED": "您的個人資料已成功更新,由於登入憑證已變更,請重新登入",
"FORM": {
"PICTURE": "個人頭像",
"AVATAR": "頭像",
"ERROR": "請修正表單錯誤",
"REMOVE_IMAGE": "移除",
"UPLOAD_IMAGE": "上傳圖片",
"UPDATE_IMAGE": "更新圖片",
"PROFILE_SECTION": {
"TITLE": "個人資訊",
"NOTE": "您的電子信箱地址是您的身份識別,並用於登入。"
},
"SEND_MESSAGE": {
"TITLE": "傳送訊息快捷鍵",
"NOTE": "您可以根據撰寫習慣選擇快捷鍵Enter 或 Cmd/Ctrl+Enter。",
"UPDATE_SUCCESS": "您的設定已成功更新",
"CARD": {
"ENTER_KEY": {
"HEADING": "Enter (↵)",
"CONTENT": "按下 Enter 鍵即可傳送訊息,而無需點擊傳送按鈕。"
},
"CMD_ENTER_KEY": {
"HEADING": "Cmd/Ctrl + Enter (⌘ + ↵)",
"CONTENT": "按下 Cmd/Ctrl + Enter 鍵即可傳送訊息,而無需點擊傳送按鈕。"
}
}
},
"INTERFACE_SECTION": {
"TITLE": "介面",
"NOTE": "自訂您的 Chatwoot 儀表板外觀與風格。",
"FONT_SIZE": {
"TITLE": "字體大小",
"NOTE": "根據您的偏好調整儀表板的文字大小。",
"UPDATE_SUCCESS": "您的字體設定已成功更新",
"UPDATE_ERROR": "更新字體設定時發生錯誤,請再試一次",
"OPTIONS": {
"SMALLER": "更小",
"SMALL": "小",
"DEFAULT": "預設",
"LARGE": "大",
"LARGER": "更大",
"EXTRA_LARGE": "特大"
}
},
"LANGUAGE": {
"TITLE": "偏好語言",
"NOTE": "選擇您想使用的語言。",
"UPDATE_SUCCESS": "您的語言設定已成功更新",
"UPDATE_ERROR": "更新語言設定時發生錯誤,請再試一次",
"USE_ACCOUNT_DEFAULT": "使用帳戶預設值"
}
},
"MESSAGE_SIGNATURE_SECTION": {
"TITLE": "個人訊息簽名",
"NOTE": "建立專屬的訊息簽名,將自動附加於您從任何收件匣發送的每則訊息結尾。您也可以插入行內圖片,支援即時聊天、電子郵件和 API 收件匣。",
"BTN_TEXT": "儲存訊息簽名",
"API_ERROR": "無法儲存簽名,請再試一次",
"API_SUCCESS": "簽名已成功儲存",
"IMAGE_UPLOAD_ERROR": "無法上傳圖片,請再試一次",
"IMAGE_UPLOAD_SUCCESS": "圖片已成功新增。請點擊儲存以保存簽名",
"IMAGE_UPLOAD_SIZE_ERROR": "圖片大小須小於 {size}MB",
"INLINE_IMAGE_WARNING": "已移除貼上的內嵌圖片。請使用圖片上傳按鈕將圖片加入您的簽名。"
},
"MESSAGE_SIGNATURE": {
"LABEL": "訊息簽名",
"ERROR": "訊息簽名不可為空",
"PLACEHOLDER": "在此輸入您的個人訊息簽名。"
},
"PASSWORD_SECTION": {
"TITLE": "密碼",
"NOTE": "更新密碼將會重置您在多個裝置上的登入狀態。",
"BTN_TEXT": "變更密碼"
},
"SECURITY_SECTION": {
"TITLE": "安全性",
"NOTE": "管理您帳戶的額外安全功能。",
"MFA_BUTTON": "管理雙因素驗證"
},
"ACCESS_TOKEN": {
"TITLE": "存取 Token",
"NOTE": "若您正在建立基於 API 的整合,可以使用此 token",
"COPY": "複製",
"RESET": "重設",
"CONFIRM_RESET": "確定要重設嗎?",
"CONFIRM_HINT": "再次點擊以確認",
"RESET_SUCCESS": "存取 token 已成功重新產生",
"RESET_ERROR": "無法重新產生存取 token請再試一次"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "音效提醒",
"NOTE": "啟用儀表板中的音效提醒,以接收新訊息和新對話的通知。",
"PLAY": "播放音效",
"ALERT_TYPES": {
"NONE": "無",
"MINE": "已指派",
"ALL": "全部",
"ASSIGNED": "指派給我的對話",
"UNASSIGNED": "未指派的對話",
"NOTME": "指派給其他人的進行中對話"
},
"ALERT_COMBINATIONS": {
"NONE": "您尚未選擇任何選項,將不會收到任何音效提醒。",
"ASSIGNED": "您將收到指派給您的對話的提醒。",
"UNASSIGNED": "您將收到任何未指派對話的提醒。",
"NOTME": "您將收到指派給其他人的對話的提醒。",
"ASSIGNED+UNASSIGNED": "您將收到指派給您的對話及任何未處理對話的提醒。",
"ASSIGNED+NOTME": "您將收到指派給您及其他人的對話的提醒,但不包括未指派的對話。",
"NOTME+UNASSIGNED": "您將收到未處理的對話及指派給其他人的對話的提醒。",
"ASSIGNED+NOTME+UNASSIGNED": "您將收到所有對話的提醒。"
},
"ALERT_TYPE": {
"TITLE": "對話提醒事件",
"NONE": "無",
"ASSIGNED": "已指派的對話",
"ALL_CONVERSATIONS": "所有對話"
},
"DEFAULT_TONE": {
"TITLE": "提醒音效:"
},
"CONDITIONS": {
"TITLE": "提醒條件:",
"CONDITION_ONE": "僅在瀏覽器視窗非使用中時發送音效提醒",
"CONDITION_TWO": "每 30 秒發送一次提醒,直到所有指派的對話已讀"
},
"SOUND_PERMISSION_ERROR": "您的瀏覽器已停用自動播放。若要自動聽到提醒音效,請在瀏覽器設定中啟用音效權限,或與頁面互動。",
"READ_MORE": "了解更多"
},
"EMAIL_NOTIFICATIONS_SECTION": {
"TITLE": "電子郵件通知",
"NOTE": "在此更新您的電子郵件通知偏好設定",
"CONVERSATION_ASSIGNMENT": "當對話被指派給我時發送電子郵件通知",
"CONVERSATION_CREATION": "當有新對話建立時發送電子郵件通知",
"CONVERSATION_MENTION": "當您在對話中被提及時發送電子郵件通知",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "當已指派的對話中有新訊息時發送電子郵件通知",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "當參與中的對話有新訊息時發送電子郵件通知",
"SLA_MISSED_FIRST_RESPONSE": "當對話未達首次回應 SLA 時發送電子郵件通知",
"SLA_MISSED_NEXT_RESPONSE": "當對話未達下次回應 SLA 時發送電子郵件通知",
"SLA_MISSED_RESOLUTION": "當對話未達解決 SLA 時發送電子郵件通知"
},
"NOTIFICATIONS": {
"TITLE": "通知偏好設定",
"TYPE_TITLE": "通知類型",
"EMAIL": "電子郵件",
"PUSH": "推播通知",
"TYPES": {
"CONVERSATION_CREATED": "有新對話建立",
"CONVERSATION_ASSIGNED": "有對話被指派給您",
"CONVERSATION_MENTION": "您在對話中被提及",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "已指派的對話中有新訊息",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "參與中的對話有新訊息",
"SLA_MISSED_FIRST_RESPONSE": "對話未達首次回應 SLA",
"SLA_MISSED_NEXT_RESPONSE": "對話未達下次回應 SLA",
"SLA_MISSED_RESOLUTION": "對話未達解決 SLA"
},
"BROWSER_PERMISSION": "請啟用瀏覽器推播通知,以便接收通知"
},
"API": {
"UPDATE_SUCCESS": "您的通知偏好設定已成功更新",
"UPDATE_ERROR": "更新偏好設定時發生錯誤,請再試一次"
},
"PUSH_NOTIFICATIONS_SECTION": {
"TITLE": "推播通知",
"NOTE": "在此更新您的推播通知偏好設定",
"CONVERSATION_ASSIGNMENT": "當對話被指派給我時發送推播通知",
"CONVERSATION_CREATION": "當有新對話建立時發送推播通知",
"CONVERSATION_MENTION": "當您在對話中被提及時發送推播通知",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "當已指派的對話中有新訊息時發送推播通知",
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "當參與中的對話有新訊息時發送推播通知",
"HAS_ENABLED_PUSH": "您已為此瀏覽器啟用推播通知。",
"REQUEST_PUSH": "啟用推播通知",
"SLA_MISSED_FIRST_RESPONSE": "當對話未達首次回應 SLA 時發送推播通知",
"SLA_MISSED_NEXT_RESPONSE": "當對話未達下次回應 SLA 時發送推播通知",
"SLA_MISSED_RESOLUTION": "當對話未達解決 SLA 時發送推播通知"
},
"PROFILE_IMAGE": {
"LABEL": "個人頭像"
},
"NAME": {
"LABEL": "您的姓名",
"ERROR": "請輸入有效的完整姓名",
"PLACEHOLDER": "請輸入您的完整姓名"
},
"DISPLAY_NAME": {
"LABEL": "顯示名稱",
"ERROR": "請輸入有效的顯示名稱",
"PLACEHOLDER": "請輸入顯示名稱,此名稱將顯示在對話中"
},
"AVAILABILITY": {
"LABEL": "上線狀態",
"STATUS": {
"ONLINE": "上線",
"BUSY": "忙碌",
"OFFLINE": "離線"
},
"SET_AVAILABILITY_SUCCESS": "上線狀態已成功設定",
"SET_AVAILABILITY_ERROR": "無法設定上線狀態,請再試一次",
"IMPERSONATING_ERROR": "模擬使用者時無法變更上線狀態"
},
"EMAIL": {
"LABEL": "您的電子信箱地址",
"ERROR": "請輸入有效的電子信箱地址",
"PLACEHOLDER": "請輸入您的電子信箱地址,此地址將顯示在對話中"
},
"CURRENT_PASSWORD": {
"LABEL": "目前的密碼",
"ERROR": "請輸入目前的密碼",
"PLACEHOLDER": "請輸入目前的密碼"
},
"PASSWORD": {
"LABEL": "新密碼",
"ERROR": "請輸入長度 6 位以上的密碼",
"PLACEHOLDER": "請輸入新密碼"
},
"PASSWORD_CONFIRMATION": {
"LABEL": "確認新密碼",
"ERROR": "確認密碼必須與新密碼一致",
"PLACEHOLDER": "請再次輸入您的新密碼"
}
}
},
"SIDEBAR_ITEMS": {
"CHANGE_AVAILABILITY_STATUS": "變更",
"CHANGE_ACCOUNTS": "切換帳戶",
"SWITCH_ACCOUNT": "切換帳戶",
"CONTACT_SUPPORT": "聯繫客服",
"SELECTOR_SUBTITLE": "從以下列表中選擇一個帳戶",
"PROFILE_SETTINGS": "個人資料設定",
"YEAR_IN_REVIEW": "年度回顧",
"KEYBOARD_SHORTCUTS": "鍵盤快捷鍵",
"APPEARANCE": "切換外觀",
"SUPER_ADMIN_CONSOLE": "系統管理員後台",
"DOCS": "閱讀說明文件",
"CHANGELOG": "更新日誌",
"LOGOUT": "登出"
},
"APP_GLOBAL": {
"TRIAL_MESSAGE": "天試用期剩餘。",
"TRAIL_BUTTON": "立即購買",
"DELETED_USER": "已刪除的使用者",
"EMAIL_VERIFICATION_PENDING": "您似乎尚未驗證電子信箱地址。請檢查您的收件匣以取得驗證信件。",
"RESEND_VERIFICATION_MAIL": "重新發送驗證信件",
"EMAIL_VERIFICATION_SENT": "驗證信件已發送,請檢查您的收件匣。",
"ACCOUNT_SUSPENDED": {
"TITLE": "帳戶已停權",
"MESSAGE": "您的帳戶已被停權。如需更多資訊,請聯繫客服團隊。"
},
"NO_ACCOUNTS": {
"TITLE": "找不到帳戶",
"MESSAGE_CLOUD": "您目前未加入任何帳戶。若您認為這是一個錯誤,請聯繫我們的客服團隊。",
"MESSAGE_SELF_HOSTED": "您目前未加入任何帳戶,請聯繫您的管理員。",
"LOGOUT": "登出"
}
},
"COMPONENTS": {
"CODE": {
"BUTTON_TEXT": "複製",
"CODEPEN": "在 CodePen 中開啟",
"COPY_SUCCESSFUL": "已複製到剪貼簿"
},
"SHOW_MORE_BLOCK": {
"SHOW_MORE": "顯示更多",
"SHOW_LESS": "顯示更少"
},
"FILE_BUBBLE": {
"DOWNLOAD": "下載",
"UPLOADING": "上傳中...",
"INSTAGRAM_STORY_UNAVAILABLE": "此限時動態已不再可用。",
"INSTAGRAM_STORY_REPLY": "回覆了您的限時動態:"
},
"LOCATION_BUBBLE": {
"SEE_ON_MAP": "在地圖上查看"
},
"FORM_BUBBLE": {
"SUBMIT": "送出"
},
"MEDIA": {
"IMAGE_UNAVAILABLE": "此圖片已不再可用。",
"LOADING_FAILED": "載入失敗"
}
},
"CONFIRM_EMAIL": "正在驗證...",
"SETTINGS": {
"INBOXES": {
"NEW_INBOX": "新增收件匣"
}
},
"SIDEBAR": {
"NO_ITEMS": "沒有項目",
"CURRENTLY_VIEWING_ACCOUNT": "目前檢視:",
"SWITCH": "切換",
"INBOX_VIEW": "收件匣檢視",
"CONVERSATIONS": "對話",
"INBOX": "我的收件匣",
"ALL_CONVERSATIONS": "所有對話",
"MENTIONED_CONVERSATIONS": "提及",
"PARTICIPATING_CONVERSATIONS": "參與中",
"UNATTENDED_CONVERSATIONS": "無人處理",
"REPORTS": "報表",
"SETTINGS": "設定",
"CONTACTS": "聯絡人",
"ACTIVE": "進行中",
"COMPANIES": "公司",
"ALL_COMPANIES": "所有公司",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "助理",
"CAPTAIN_DOCUMENTS": "文件",
"CAPTAIN_RESPONSES": "常見問答",
"CAPTAIN_TOOLS": "工具",
"CAPTAIN_SCENARIOS": "情境",
"CAPTAIN_PLAYGROUND": "練習場",
"CAPTAIN_INBOXES": "收件匣",
"CAPTAIN_SETTINGS": "設定",
"HOME": "首頁",
"AGENTS": "客服人員",
"AGENT_BOTS": "機器人",
"AUDIT_LOGS": "稽核日誌",
"INBOXES": "收件匣",
"NOTIFICATIONS": "通知",
"CANNED_RESPONSES": "預設回覆",
"INTEGRATIONS": "整合",
"PROFILE_SETTINGS": "個人資料設定",
"ACCOUNT_SETTINGS": "帳戶設定",
"APPLICATIONS": "應用程式",
"LABELS": "標籤",
"CUSTOM_ATTRIBUTES": "自訂屬性",
"AUTOMATION": "自動化",
"MACROS": "巨集",
"TEAMS": "團隊",
"BILLING": "帳單",
"CUSTOM_VIEWS_FOLDER": "資料夾",
"CUSTOM_VIEWS_SEGMENTS": "分眾",
"ALL_CONTACTS": "所有聯絡人",
"TAGGED_WITH": "標記為",
"NEW_LABEL": "新增標籤",
"NEW_TEAM": "新增團隊",
"NEW_INBOX": "新增收件匣",
"REPORTS_CONVERSATION": "對話",
"CSAT": "CSAT",
"LIVE_CHAT": "即時聊天",
"SMS": "SMS",
"WHATSAPP": "WhatsApp",
"CAMPAIGNS": "行銷活動",
"ONGOING": "進行中",
"ONE_OFF": "一次性",
"REPORTS_SLA": "SLA",
"REPORTS_BOT": "機器人",
"REPORTS_AGENT": "客服人員",
"REPORTS_LABEL": "標籤",
"REPORTS_INBOX": "收件匣",
"REPORTS_TEAM": "團隊",
"AGENT_ASSIGNMENT": "客服指派",
"SET_AVAILABILITY_TITLE": "將自己設定為",
"SET_YOUR_AVAILABILITY": "設定您的上線狀態",
"SLA": "SLA",
"CUSTOM_ROLES": "自訂角色",
"BETA": "Beta",
"REPORTS_OVERVIEW": "總覽",
"REAUTHORIZE": "您的收件匣連線已過期,請重新連線\n以繼續接收和傳送訊息",
"HELP_CENTER": {
"TITLE": "幫助中心",
"ARTICLES": "文章",
"CATEGORIES": "分類",
"LOCALES": "語系",
"SETTINGS": "設定"
},
"CHANNELS": "頻道",
"SET_AUTO_OFFLINE": {
"TEXT": "自動標記為離線",
"INFO_TEXT": "當您未使用應用程式或儀表板時,讓系統自動將您標記為離線。",
"INFO_SHORT": "當您未使用應用程式時自動標記為離線。"
},
"DOCS": "閱讀文件",
"SECURITY": "安全性",
"CAPTAIN_AI": "Captain",
"CONVERSATION_WORKFLOW": "對話工作流程"
},
"CAPTAIN_SETTINGS": {
"TITLE": "Captain 設定",
"DESCRIPTION": "設定 Captain 的 AI 模型和功能。Captain 採用點數計費制,您將根據所選模型為 Captain 執行的每項操作支付點數。",
"LOADING": "正在載入 Captain 設定...",
"LINK_TEXT": "了解更多關於 Captain 點數",
"NOT_ENABLED": "您的帳戶尚未啟用 Captain。請升級您的方案以使用 Captain 功能。",
"MODEL_CONFIG": {
"TITLE": "模型設定",
"DESCRIPTION": "為不同功能選擇 AI 模型。",
"SELECT_MODEL": "選擇模型",
"CREDITS_PER_MESSAGE": "{credits} 點數/訊息",
"COMING_SOON": "即將推出",
"EDITOR": {
"TITLE": "編輯器功能",
"DESCRIPTION": "支援智慧撰寫、文法修正、語氣調整,以及訊息編輯器中的內容強化。"
},
"ASSISTANT": {
"TITLE": "助理",
"DESCRIPTION": "處理自動回覆、對話摘要,以及客戶互動的智慧回覆建議。"
},
"COPILOT": {
"TITLE": "Co-pilot",
"DESCRIPTION": "在對話過程中提供即時情境建議、知識庫推薦及主動洞察。"
}
},
"FEATURES": {
"TITLE": "功能",
"DESCRIPTION": "啟用或停用 AI 驅動的功能。",
"AUDIO_TRANSCRIPTION": {
"TITLE": "語音轉文字",
"DESCRIPTION": "自動將語音訊息和通話錄音轉換為可搜尋的文字記錄。"
},
"HELP_CENTER_SEARCH": {
"TITLE": "幫助中心搜尋索引",
"DESCRIPTION": "使用 AI 在您的幫助中心文章中進行情境感知搜尋。"
},
"LABEL_SUGGESTION": {
"TITLE": "標籤建議",
"DESCRIPTION": "根據內容分析和情境,自動建議對話的相關標籤。",
"MODEL_TITLE": "標籤建議模型",
"MODEL_DESCRIPTION": "選擇用於分析對話並建議適當標籤的 AI 模型"
}
},
"API": {
"SUCCESS": "Captain 設定已成功更新。",
"ERROR": "更新 Captain 設定失敗,請再試一次。"
}
},
"BILLING_SETTINGS": {
"TITLE": "帳單",
"DESCRIPTION": "在此管理您的訂閱,升級方案以為您的團隊獲得更多功能。",
"CURRENT_PLAN": {
"TITLE": "目前方案",
"PLAN_NOTE": "您目前訂閱的是 **{plan}** 方案,擁有 **{quantity}** 個授權",
"SEAT_COUNT": "席位數量",
"RENEWS_ON": "續約日期"
},
"VIEW_PRICING": "查看定價",
"MANAGE_SUBSCRIPTION": {
"TITLE": "管理您的訂閱",
"DESCRIPTION": "查看過去的發票、編輯帳單資訊或取消訂閱。",
"BUTTON_TXT": "前往帳單入口"
},
"CAPTAIN": {
"TITLE": "Captain",
"DESCRIPTION": "管理 Captain AI 的用量和點數。",
"BUTTON_TXT": "購買更多點數",
"DOCUMENTS": "文件",
"RESPONSES": "點數",
"UPGRADE": "Captain 在免費方案中不可用立即升級以使用助理、Co-pilot 等功能。",
"REFRESH_CREDITS": "重新整理"
},
"CHAT_WITH_US": {
"TITLE": "需要協助?",
"DESCRIPTION": "帳單方面遇到問題?我們隨時為您提供協助。",
"BUTTON_TXT": "與我們聯繫"
},
"NO_BILLING_USER": "您的帳單帳戶正在設定中,請重新整理頁面後再試一次。",
"TOPUP": {
"BUY_CREDITS": "購買更多點數",
"MODAL_TITLE": "購買 AI 點數",
"MODAL_DESCRIPTION": "為 Captain AI 購買額外的點數。",
"CREDITS": "點數",
"ONE_TIME": "一次性",
"POPULAR": "最熱門",
"NOTE_TITLE": "注意:",
"NOTE_DESCRIPTION": "點數會立即加入並於 6 個月後到期。使用點數需要有效的訂閱。購買的點數將在每月方案點數用完後才會使用。",
"CANCEL": "取消",
"PURCHASE": "購買點數",
"LOADING": "正在載入選項...",
"FETCH_ERROR": "無法載入點數選項,請再試一次。",
"PURCHASE_ERROR": "購買處理失敗,請再試一次。",
"PURCHASE_SUCCESS": "已成功將 {credits} 點數加入您的帳戶",
"CONFIRM": {
"TITLE": "確認購買",
"DESCRIPTION": "您即將以 {amount} 購買 {credits} 點數。",
"INSTANT_DEDUCTION_NOTE": "確認後將立即從您的已儲存信用卡扣款。",
"GO_BACK": "返回",
"CONFIRM_PURCHASE": "確認購買"
}
}
},
"SECURITY_SETTINGS": {
"TITLE": "安全性",
"DESCRIPTION": "管理您的帳戶安全設定。",
"LINK_TEXT": "了解更多關於 SAML SSO",
"SAML_DISABLED_MESSAGE": "SAML SSO 目前已停用。請聯繫您的管理員以啟用此功能。",
"SAML": {
"TITLE": "SAML SSO",
"NOTE": "為您的帳戶設定 SAML 單一登入。使用者將透過您的身份提供者進行驗證,而非使用電子郵件/密碼。",
"ACS_URL": {
"LABEL": "ACS URL",
"TOOLTIP": "Assertion Consumer Service URL - 在您的 IdP 中將此 URL 設定為 SAML 回應的目的地"
},
"SSO_URL": {
"LABEL": "SSO URL",
"HELP": "SAML 驗證請求將發送至此 URL",
"PLACEHOLDER": "https://your-idp.com/saml/sso"
},
"CERTIFICATE": {
"LABEL": "PEM 格式的簽章憑證",
"HELP": "來自您身份提供者的公開憑證,用於驗證 SAML 回應",
"PLACEHOLDER": "-----BEGIN CERTIFICATE-----\nMIIC..."
},
"FINGERPRINT": {
"LABEL": "指紋",
"TOOLTIP": "憑證的 SHA-1 指紋 - 用此指紋在您的 IdP 設定中驗證憑證"
},
"COPY_SUCCESS": "已複製到剪貼簿",
"SP_ENTITY_ID": {
"LABEL": "SP Entity ID",
"HELP": "此應用程式作為服務提供者的唯一識別碼(自動產生)。",
"TOOLTIP": "Chatwoot 作為服務提供者的唯一識別碼 - 請在您的 IdP 設定中進行配置"
},
"IDP_ENTITY_ID": {
"LABEL": "身份提供者 Entity ID",
"HELP": "您的身份提供者的唯一識別碼(通常可在 IdP 設定中找到)",
"PLACEHOLDER": "https://your-idp.com/saml"
},
"UPDATE_BUTTON": "更新 SAML 設定",
"API": {
"SUCCESS": "SAML 設定已成功更新",
"ERROR": "更新 SAML 設定失敗",
"ERROR_LOADING": "載入 SAML 設定失敗",
"DISABLED": "SAML 設定已成功停用"
},
"VALIDATION": {
"REQUIRED_FIELDS": "SSO URL、身份提供者 Entity ID 和憑證為必填欄位",
"SSO_URL_ERROR": "請輸入有效的 SSO URL",
"CERTIFICATE_ERROR": "憑證為必填欄位",
"IDP_ENTITY_ID_ERROR": "身份提供者 Entity ID 為必填欄位"
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "SAML SSO 功能僅在企業版方案中提供。",
"UPGRADE_PROMPT": "升級至企業版方案以使用 SAML 單一登入及其他進階安全功能。",
"ASK_ADMIN": "請聯繫您的管理員進行升級。"
},
"PAYWALL": {
"TITLE": "升級以啟用 SAML SSO",
"AVAILABLE_ON": "SAML SSO 功能僅在企業版方案中提供。",
"UPGRADE_PROMPT": "升級您的方案以使用 SAML 單一登入及其他進階功能。",
"UPGRADE_NOW": "立即升級",
"CANCEL_ANYTIME": "您可以隨時變更或取消您的方案"
},
"ATTRIBUTE_MAPPING": {
"TITLE": "SAML 屬性設定",
"DESCRIPTION": "以下屬性對應必須在您的身份提供者中進行設定"
},
"INFO_SECTION": {
"TITLE": "服務提供者資訊",
"TOOLTIP": "複製這些值並在您的身份提供者中進行設定,以建立 SAML 連線"
}
}
},
"CONVERSATION_WORKFLOW": {
"INDEX": {
"HEADER": {
"TITLE": "對話工作流程",
"DESCRIPTION": "設定對話解決的規則和必填欄位。"
}
},
"REQUIRED_ATTRIBUTES": {
"TITLE": "解決時必填的屬性",
"DESCRIPTION": "解決對話時,系統會提示客服人員填寫尚未完成的屬性。",
"NO_ATTRIBUTES": "尚未新增任何屬性",
"ADD": {
"TITLE": "新增屬性",
"SEARCH_PLACEHOLDER": "搜尋屬性"
},
"SAVE": {
"SUCCESS": "必填屬性已更新",
"ERROR": "無法更新必填屬性,請再試一次"
},
"MODAL": {
"TITLE": "解決對話",
"DESCRIPTION": "請在解決此對話前填寫以下自訂屬性",
"ACTIONS": {
"RESOLVE": "解決對話",
"CANCEL": "取消"
},
"PLACEHOLDERS": {
"TEXT": "輸入備註...",
"NUMBER": "輸入數字",
"LINK": "新增連結",
"DATE": "選擇日期",
"LIST": "選擇選項"
},
"CHECKBOX": {
"YES": "是",
"NO": "否"
}
},
"PAYWALL": {
"TITLE": "升級以使用必填屬性功能",
"AVAILABLE_ON": "對話必填屬性功能在商務版和企業版方案中提供。",
"UPGRADE_PROMPT": "升級您的方案,以在對話解決前提示客服人員填寫必填屬性。",
"UPGRADE_NOW": "立即升級",
"CANCEL_ANYTIME": "您可以隨時變更或取消您的方案"
},
"ENTERPRISE_PAYWALL": {
"AVAILABLE_ON": "對話必填屬性功能在付費方案中提供。",
"UPGRADE_PROMPT": "升級至付費方案,以在對話解決前強制要求填寫必填屬性。",
"ASK_ADMIN": "請聯繫您的管理員進行升級。"
}
}
},
"CREATE_ACCOUNT": {
"NO_ACCOUNT_WARNING": "糟糕!找不到任何 Chatwoot 帳戶。請建立新帳戶以繼續。",
"NEW_ACCOUNT": "新帳戶",
"SELECTOR_SUBTITLE": "建立新帳戶",
"API": {
"SUCCESS_MESSAGE": "帳戶已成功建立",
"EXIST_MESSAGE": "帳戶已存在",
"ERROR_MESSAGE": "無法連接伺服器,請稍後再試"
},
"FORM": {
"NAME": {
"LABEL": "公司名稱",
"PLACEHOLDER": "Wayne Enterprises"
},
"SUBMIT": "送出",
"CANCEL": "取消"
}
},
"KEYBOARD_SHORTCUTS": {
"TOGGLE_MODAL": "查看所有快捷鍵",
"TITLE": {
"OPEN_CONVERSATION": "開啟對話",
"RESOLVE_AND_NEXT": "解決並移至下一個",
"NAVIGATE_DROPDOWN": "瀏覽下拉選單項目",
"RESOLVE_CONVERSATION": "解決對話",
"GO_TO_CONVERSATION_DASHBOARD": "前往對話儀表板",
"ADD_ATTACHMENT": "新增附件",
"GO_TO_CONTACTS_DASHBOARD": "前往聯絡人儀表板",
"TOGGLE_SIDEBAR": "切換側邊欄",
"GO_TO_REPORTS_SIDEBAR": "前往報表側邊欄",
"MOVE_TO_NEXT_TAB": "移至對話列表的下一個分頁",
"GO_TO_SETTINGS": "前往設定",
"SWITCH_TO_PRIVATE_NOTE": "切換至私人備註",
"SWITCH_TO_REPLY": "切換至回覆",
"TOGGLE_SNOOZE_DROPDOWN": "切換延後下拉選單"
}
},
"ASSIGNMENT_POLICY": {
"INDEX": {
"HEADER": {
"TITLE": "客服指派",
"DESCRIPTION": "定義政策以有效管理工作量,並根據收件匣和客服人員的需求分配對話。在此了解更多"
},
"ASSIGNMENT_POLICY": {
"TITLE": "指派政策",
"DESCRIPTION": "管理收件匣中對話的指派方式。",
"FEATURES": [
"依對話數量平均分配或依可用容量分配",
"新增公平分配規則以避免任何客服人員過載",
"將收件匣加入政策 - 每個收件匣一個政策"
]
},
"AGENT_CAPACITY_POLICY": {
"TITLE": "客服容量政策",
"DESCRIPTION": "管理客服人員的工作量。",
"FEATURES": [
"定義每個收件匣的最大對話數",
"根據標籤和時間建立例外規則",
"將客服人員加入政策 - 每位客服一個政策"
]
}
},
"AGENT_ASSIGNMENT_POLICY": {
"INDEX": {
"HEADER": {
"TITLE": "指派政策",
"CREATE_POLICY": "新增政策"
},
"CARD": {
"ORDER": "順序",
"PRIORITY": "優先順序",
"ACTIVE": "啟用中",
"INACTIVE": "已停用",
"POPOVER": "已加入的收件匣",
"EDIT": "編輯"
},
"NO_RECORDS_FOUND": "找不到指派政策"
},
"CREATE": {
"HEADER": {
"TITLE": "建立指派政策"
},
"CREATE_BUTTON": "建立政策",
"API": {
"SUCCESS_MESSAGE": "指派政策已成功建立",
"ERROR_MESSAGE": "建立指派政策失敗",
"INBOX_LINKED": "收件匣已連結至此政策"
}
},
"EDIT": {
"HEADER": {
"TITLE": "編輯指派政策"
},
"EDIT_BUTTON": "更新政策",
"CONFIRM_ADD_INBOX_DIALOG": {
"TITLE": "新增收件匣",
"DESCRIPTION": "{inboxName} 收件匣已連結至其他政策。確定要將其連結至此政策嗎?它將從另一個政策中解除連結。",
"CONFIRM_BUTTON_LABEL": "繼續",
"CANCEL_BUTTON_LABEL": "取消"
},
"INBOX_LINK_PROMPT": {
"TITLE": "將收件匣連結至政策",
"DESCRIPTION": "您要將此收件匣連結至指派政策嗎?",
"LINK_BUTTON": "連結收件匣",
"CANCEL_BUTTON": "略過"
},
"API": {
"SUCCESS_MESSAGE": "指派政策已成功更新",
"ERROR_MESSAGE": "更新指派政策失敗"
},
"INBOX_API": {
"ADD": {
"SUCCESS_MESSAGE": "收件匣已成功加入政策",
"ERROR_MESSAGE": "將收件匣加入政策失敗"
},
"REMOVE": {
"SUCCESS_MESSAGE": "收件匣已成功從政策中移除",
"ERROR_MESSAGE": "將收件匣從政策中移除失敗"
}
}
},
"FORM": {
"NAME": {
"LABEL": "政策名稱:",
"PLACEHOLDER": "輸入政策名稱"
},
"DESCRIPTION": {
"LABEL": "描述:",
"PLACEHOLDER": "輸入描述"
},
"STATUS": {
"LABEL": "狀態:",
"PLACEHOLDER": "選擇狀態",
"ACTIVE": "政策已啟用",
"INACTIVE": "政策已停用"
},
"ASSIGNMENT_ORDER": {
"LABEL": "指派順序",
"ROUND_ROBIN": {
"LABEL": "輪流分配",
"DESCRIPTION": "在客服人員之間平均分配對話。"
},
"BALANCED": {
"LABEL": "平衡分配",
"DESCRIPTION": "根據可用容量分配對話。",
"PREMIUM_MESSAGE": "升級以使用平衡分配和客服容量管理功能。",
"PREMIUM_BADGE": "進階版"
}
},
"ASSIGNMENT_PRIORITY": {
"LABEL": "指派優先順序",
"EARLIEST_CREATED": {
"LABEL": "最早建立",
"DESCRIPTION": "最先建立的對話優先被指派。"
},
"LONGEST_WAITING": {
"LABEL": "等待最久",
"DESCRIPTION": "等待時間最長的對話優先被指派。"
}
},
"FAIR_DISTRIBUTION": {
"LABEL": "公平分配政策",
"DESCRIPTION": "設定在時間區間內每位客服人員可被指派的最大對話數,以避免任何一位客服人員過載。此必填欄位預設為每小時 100 則對話。",
"INPUT_MAX": "最大指派數",
"DURATION": "每位客服人員在每段時間內的對話數"
},
"INBOXES": {
"LABEL": "已加入的收件匣",
"DESCRIPTION": "新增適用此政策的收件匣。",
"ADD_BUTTON": "新增收件匣",
"DROPDOWN": {
"SEARCH_PLACEHOLDER": "搜尋並選擇要新增的收件匣",
"ADD_BUTTON": "新增"
},
"EMPTY_STATE": "此政策尚未加入任何收件匣,請新增收件匣以開始使用",
"API": {
"SUCCESS_MESSAGE": "收件匣已成功加入政策",
"ERROR_MESSAGE": "將收件匣加入政策失敗"
}
}
},
"DELETE_POLICY": {
"SUCCESS_MESSAGE": "指派政策已成功刪除",
"ERROR_MESSAGE": "刪除指派政策失敗"
}
},
"AGENT_CAPACITY_POLICY": {
"INDEX": {
"HEADER": {
"TITLE": "客服容量",
"CREATE_POLICY": "新增政策"
},
"CARD": {
"POPOVER": "已加入的客服人員",
"EDIT": "編輯"
},
"NO_RECORDS_FOUND": "找不到客服容量政策"
},
"CREATE": {
"HEADER": {
"TITLE": "建立客服容量政策"
},
"CREATE_BUTTON": "建立政策",
"API": {
"SUCCESS_MESSAGE": "客服容量政策已成功建立",
"ERROR_MESSAGE": "建立客服容量政策失敗"
}
},
"EDIT": {
"HEADER": {
"TITLE": "編輯客服容量政策"
},
"EDIT_BUTTON": "更新政策",
"CONFIRM_ADD_AGENT_DIALOG": {
"TITLE": "新增客服人員",
"DESCRIPTION": "{agentName} 已連結至其他政策。確定要將其連結至此政策嗎?它將從另一個政策中解除連結。",
"CONFIRM_BUTTON_LABEL": "繼續",
"CANCEL_BUTTON_LABEL": "取消"
},
"API": {
"SUCCESS_MESSAGE": "客服容量政策已成功更新",
"ERROR_MESSAGE": "更新客服容量政策失敗"
},
"AGENT_API": {
"ADD": {
"SUCCESS_MESSAGE": "客服人員已成功加入政策",
"ERROR_MESSAGE": "將客服人員加入政策失敗"
},
"REMOVE": {
"SUCCESS_MESSAGE": "客服人員已成功從政策中移除",
"ERROR_MESSAGE": "將客服人員從政策中移除失敗"
}
},
"INBOX_LIMIT_API": {
"ADD": {
"SUCCESS_MESSAGE": "收件匣限制已成功新增",
"ERROR_MESSAGE": "新增收件匣限制失敗"
},
"UPDATE": {
"SUCCESS_MESSAGE": "收件匣限制已成功更新",
"ERROR_MESSAGE": "更新收件匣限制失敗"
},
"DELETE": {
"SUCCESS_MESSAGE": "收件匣限制已成功刪除",
"ERROR_MESSAGE": "刪除收件匣限制失敗"
}
}
},
"FORM": {
"NAME": {
"LABEL": "政策名稱:",
"PLACEHOLDER": "輸入政策名稱"
},
"DESCRIPTION": {
"LABEL": "描述:",
"PLACEHOLDER": "輸入描述"
},
"INBOX_CAPACITY_LIMIT": {
"LABEL": "收件匣容量限制",
"ADD_BUTTON": "新增收件匣",
"FIELD": {
"SELECT_INBOX": "選擇收件匣",
"MAX_CONVERSATIONS": "最大對話數",
"SET_LIMIT": "設定限制"
},
"EMPTY_STATE": "尚未設定收件匣限制"
},
"EXCLUSION_RULES": {
"LABEL": "排除規則",
"DESCRIPTION": "符合以下條件的對話將不計入客服容量",
"TAGS": {
"LABEL": "排除標記了特定標籤的對話",
"ADD_TAG": "新增標籤",
"DROPDOWN": {
"SEARCH_PLACEHOLDER": "搜尋並選擇要新增的標籤"
},
"EMPTY_STATE": "此政策尚未新增任何標籤。"
},
"DURATION": {
"LABEL": "排除超過指定時間的對話",
"PLACEHOLDER": "設定時間"
}
},
"USERS": {
"LABEL": "已指派的客服人員",
"DESCRIPTION": "新增適用此政策的客服人員。",
"ADD_BUTTON": "新增客服人員",
"DROPDOWN": {
"SEARCH_PLACEHOLDER": "搜尋並選擇要新增的客服人員",
"ADD_BUTTON": "新增"
},
"EMPTY_STATE": "尚未新增客服人員",
"API": {
"SUCCESS_MESSAGE": "客服人員已成功加入政策",
"ERROR_MESSAGE": "將客服人員加入政策失敗"
}
}
},
"DELETE_POLICY": {
"SUCCESS_MESSAGE": "客服容量政策已成功刪除",
"ERROR_MESSAGE": "刪除客服容量政策失敗"
}
},
"DELETE_POLICY": {
"TITLE": "刪除政策",
"DESCRIPTION": "確定要刪除此政策嗎?此操作無法復原。",
"CONFIRM_BUTTON_LABEL": "刪除",
"CANCEL_BUTTON_LABEL": "取消"
}
}
}