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99997a701a
iachat/app/javascript/dashboard/components/widgets
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Muhsin Keloth 99997a701a
feat: Add twilio content templates (#12277) 
Implements comprehensive Twilio WhatsApp content template support (Phase
1) enabling text, media, and quick reply templates with proper parameter
conversion, sync capabilities, and feature flag protection.

###  Features Implemented

  **Template Types Supported**

  - Basic Text Templates: Simple text with variables ({{1}}, {{2}})
  - Media Templates: Image/Video/Document templates with text variables
  - Quick Reply Templates: Interactive button templates
- Phase 2 (Future): List Picker, Call-to-Action, Catalog, Carousel,
Authentication templates

  **Template Synchronization**

- API Endpoint: POST
/api/v1/accounts/{account_id}/inboxes/{inbox_id}/sync_templates
  - Background Job: Channels::Twilio::TemplatesSyncJob
  - Storage: JSONB format in channel_twilio_sms.content_templates
  - Auto-categorization: UTILITY, MARKETING, AUTHENTICATION categories

 ###  Template Examples Tested


  #### Text template
```
  { "name": "greet", "language": "en" }
```
  #### Template with variables
```
  { "name": "order_status", "parameters": [{"type": "body", "parameters": [{"text": "John"}]}] }
```

  #### Media template with image
```
  { "name": "product_showcase", "parameters": [
    {"type": "header", "parameters": [{"image": {"link": "image.jpg"}}]},
    {"type": "body", "parameters": [{"text": "iPhone"}, {"text": "$999"}]}
  ]}
```
#### Preview

<img width="1362" height="1058" alt="CleanShot 2025-08-26 at 10 01
51@2x"
src="https://github.com/user-attachments/assets/cb280cea-08c3-44ca-8025-58a96cb3a451"
/>

<img width="1308" height="1246" alt="CleanShot 2025-08-26 at 10 02
02@2x"
src="https://github.com/user-attachments/assets/9ea8537a-61e9-40f5-844f-eaad337e1ddd"
/>

#### User guide

https://www.chatwoot.com/hc/user-guide/articles/1756195741-twilio-content-templates

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-29 16:13:25 +05:30
..
conversation feat: Add twilio content templates (#12277) 2025-08-29 16:13:25 +05:30
DashboardApp fix: Use addEventListener instead of onmessage to listen to chatwoot-dashboard-app:fetch-info (#10342) 2024-10-28 20:43:47 -07:00
FilterInput fix: Translate Priority and Messages types in Automations and Macros (#11741) 2025-07-08 12:40:40 +05:30
forms chore: Replace Thumbnail with Avatar (#12119) 2025-08-11 15:47:17 +05:30
mentions fix: fast scrolling in canned responses list on mouse hover (#11933) 2025-07-14 11:02:51 +05:30
modal chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
WootWriter feat: Add twilio content templates (#12277) 2025-08-29 16:13:25 +05:30
AIAssistanceButton.vue chore: Update reply editor design (#10575) 2025-01-08 17:49:53 +05:30
AIAssistanceCTAButton.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
AIAssistanceModal.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
AICTAModal.vue chore: Update buttons in conversation screens(#11132) 2025-03-21 14:47:28 +05:30
AILoader.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
AttachmentsPreview.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
AutomationActionInput.vue fix: Translate Priority and Messages types in Automations and Macros (#11741) 2025-07-08 12:40:40 +05:30
AutomationActionTeamMessageInput.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
AutomationFileInput.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
BackButton.vue chore: Update buttons in integrations page (#11120) 2025-03-20 21:15:47 +05:30
ChannelItem.vue chore: Add "Coming Soon" overlay to voice channel selector (#11835) 2025-06-30 14:30:09 +05:30
ChatTypeTabs.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
ColorPicker.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
EmptyState.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
FeatureToggle.vue style: apply fixes for eslint issues [cw-3590] (#10210) 2024-10-03 15:02:12 +05:30
InboxName.vue chore: Replace Thumbnail with Avatar in conversation card (#12112) 2025-08-07 09:50:24 +05:30
LoadingState.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
SettingIntroBanner.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
ShowMore.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
TableFooter.vue style: apply fixes for eslint issues [cw-3590] (#10210) 2024-10-03 15:02:12 +05:30
TableFooterPagination.vue chore: Update buttons in dashboard (#11145) 2025-03-31 17:21:32 -07:00
TableFooterResults.vue chore: Remove older UI (#11720) 2025-07-01 09:43:44 +05:30
TableHeaderCell.vue feat: Update design for report pages (#10506) 2024-11-27 18:10:15 +08:00
ThumbnailGroup.vue chore: Replace Thumbnail with Avatar (#12119) 2025-08-11 15:47:17 +05:30
UserAvatarWithName.vue chore: Replace Thumbnail with Avatar (#12119) 2025-08-11 15:47:17 +05:30
VideoCallButton.vue chore: Update reply editor design (#10575) 2025-01-08 17:49:53 +05:30