iachat/app/javascript/dashboard/components-next/message
Sivin Varghese d0611cb7f2
feat: Improve CSAT responses (#11485)
# Pull Request Template

## Description

This PR introduces basic customization options for the CSAT survey:

* **Display Type**: Option to use star ratings instead of emojis.
* **Message Text**: Customize the survey message (up to 200 characters).
* **Survey Rules**: Send surveys based on labels — trigger when a
conversation has or doesn't have a specific label.

Fixes
https://linear.app/chatwoot/document/improve-csat-responses-a61cf30e054e

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom videos

**Website Channel (Widget)**

https://www.loom.com/share/7f47836cde7940ae9d17b7997d060a18?sid=aad2ad0a-140a-4a09-8829-e01fa2e102c5

**Email Channel (Survey link)**

https://www.loom.com/share/e92f4c4c0f73417ba300a25885e093ce?sid=4bb006f0-1c2a-4352-a232-8bf684e3d757

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-05-16 14:18:52 +05:30
..
bubbles feat: Improve CSAT responses (#11485) 2025-05-16 14:18:52 +05:30
chips chore: Update PDF file text color from ruby to slate (#11313) 2025-04-16 13:05:36 +05:30
fixtures feat: Add new message bubbles (#10481) 2024-12-12 17:42:22 -08:00
stories feat: Add new message bubbles (#10481) 2024-12-12 17:42:22 -08:00
constants.js feat: fixes for bubble UI (#10643) 2025-01-08 09:26:40 +05:30
Message.vue chore: Update message bubble orientation (#11348) 2025-05-06 13:21:52 +05:30
MessageError.vue feat: handle Channel errors (#11015) 2025-03-06 20:09:47 +05:30
MessageList.vue fix: re-rendering of components when shifting from the unread list to the read list (#10835) 2025-02-07 08:54:25 +05:30
MessageMeta.vue chore: Audit message characters across all channels (#11343) 2025-04-21 14:46:51 +05:30
MessageStatus.vue feat: Add new message bubbles (#10481) 2024-12-12 17:42:22 -08:00
provider.js chore: Update message bubble orientation (#11348) 2025-05-06 13:21:52 +05:30
TranslationToggle.vue chore: Improve translation service with HTML and plain text support (#11305) 2025-04-16 17:59:06 +05:30