iachat/app/views/api/v1
Sojan Jose d48503bdcf
feat(voice): Improved voice call creation flow [EE] (#12268)
This PR improves the voice call creation flow by simplifying
configuration and automating setup with Twilio APIs.

references: #11602 , #11481 

## Key changes

- Removed the requirement for twiml_app_sid – provisioning is now
automated through APIs.
- Auto-configured webhook URLs for:
  - Voice number callbacks
  - Status callbacks
  -  twiML callbacks
- Disabled business hours, help center, and related options until voice
inbox is fully supported.
- Added a configuration tab in the voice inbox to display the required
Twilio URLs (to make verification easier in Twilio console).


## Test Cases
- Provisioning
- Create a new voice inbox → verify that Twilio app provisioning happens
automatically.
  - Verify twiML callback 
- Webhook configuration
- Check that both voice number callback and status callback URLs are
auto-populated in Twilio.
- Disabled features
- Confirm that business hours and help center options are
hidden/disabled for voice inbox.
- Configuration tab
- Open the voice inbox configuration tab → verify that the displayed
Twilio URLs match what’s set in Twilio.
2025-08-22 13:38:23 +02:00
..
accounts feat: Add assignment policies controllers with jbuilder views (#12199) 2025-08-18 19:15:21 -07:00
conversations/partials chore: Update the precision of the updated_at timestamp in conversation model (#10875) 2025-02-10 20:22:11 -08:00
models feat(voice): Improved voice call creation flow [EE] (#12268) 2025-08-22 13:38:23 +02:00
profiles feat: Ability to reset api_access_token (#11565) 2025-05-29 14:42:13 +05:30
widget revert: "fix: message_type inconsistency across message end points" (#10119) 2024-09-16 20:00:11 +05:30