iachat/spec
Sojan Jose d48503bdcf
feat(voice): Improved voice call creation flow [EE] (#12268)
This PR improves the voice call creation flow by simplifying
configuration and automating setup with Twilio APIs.

references: #11602 , #11481 

## Key changes

- Removed the requirement for twiml_app_sid – provisioning is now
automated through APIs.
- Auto-configured webhook URLs for:
  - Voice number callbacks
  - Status callbacks
  -  twiML callbacks
- Disabled business hours, help center, and related options until voice
inbox is fully supported.
- Added a configuration tab in the voice inbox to display the required
Twilio URLs (to make verification easier in Twilio console).


## Test Cases
- Provisioning
- Create a new voice inbox → verify that Twilio app provisioning happens
automatically.
  - Verify twiML callback 
- Webhook configuration
- Check that both voice number callback and status callback URLs are
auto-populated in Twilio.
- Disabled features
- Confirm that business hours and help center options are
hidden/disabled for voice inbox.
- Configuration tab
- Open the voice inbox configuration tab → verify that the displayed
Twilio URLs match what’s set in Twilio.
2025-08-22 13:38:23 +02:00
..
actions fix: Disable enqueueing Avatar jobs if the URL is invalid (#12035) 2025-07-24 12:56:39 +04:00
assets feat: Move email attachments from links to file attachments (#11304) 2025-04-15 23:43:12 -07:00
builders fix: resolve mutex conflicts in Instagram webhook specs (#12154) 2025-08-11 23:31:25 +05:30
channels fix: Move contact events to account stream rather than individual user stream (#11082) 2025-03-13 17:46:48 -07:00
config feat: move embedding config to a yaml file (#11611) 2025-05-30 16:26:40 +05:30
configs chore: Enable the new Rubocop rules (#7122) 2023-05-19 14:37:10 +05:30
controllers feat: Add assignment policies controllers with jbuilder views (#12199) 2025-08-18 19:15:21 -07:00
dispatchers Non blocking event dispatch (#652) 2020-03-29 19:18:30 +05:30
drops feat: Add the support for custom attributes in message variables (#8511) 2023-12-08 14:13:35 -08:00
enterprise feat(voice): Improved voice call creation flow [EE] (#12268) 2025-08-22 13:38:23 +02:00
factories feat(voice): Improved voice call creation flow [EE] (#12268) 2025-08-22 13:38:23 +02:00
finders perf: fix notifications duplicate query and add composite index (#12110) 2025-08-07 15:59:40 +05:30
fixtures chore: Add a condition to handle bounced email (#11873) 2025-08-01 14:43:46 +05:30
helpers fix: incorrect first response time for reopened conversations (#12058) 2025-08-13 16:39:43 +05:30
integration Fix url in emails, add frontendURL helper (#19) 2019-08-25 19:59:28 +05:30
jobs fix: Flaky Instagram webhook specs (#12170) 2025-08-12 20:12:18 +05:30
lib feat: use captain endpoint config in legacy OpenAI base service (#12060) 2025-07-30 08:58:27 +04:00
listeners fix: incorrect first response time for reopened conversations (#12058) 2025-08-13 16:39:43 +05:30
mailboxes fix: Disable automations on auto-reply emails (#12101) 2025-08-05 13:17:06 +05:30
mailers feat(cloud): Add support for viewing status of SSL in custom domains (#12011) 2025-07-30 10:52:47 -07:00
models feat: Add liquid template support for WhatsApp template parameters (#12227) 2025-08-21 16:44:51 +05:30
policies feat: Add conversation delete feature (#11677) 2025-06-05 15:53:17 -05:00
presenters fix: Disable automations on auto-reply emails (#12101) 2025-08-05 13:17:06 +05:30
requests/api/v1 feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
services fix: setup webhook for create and update should be done after db commit (#12176) 2025-08-13 20:53:31 +05:30
support fix: resolve mutex conflicts in Instagram webhook specs (#12154) 2025-08-11 23:31:25 +05:30
workers fix: Capture delivery errors to avoid false positives (#8790) 2024-01-26 14:22:18 +04:00
rails_helper.rb fix: resolve mutex conflicts in Instagram webhook specs (#12154) 2025-08-11 23:31:25 +05:30
spec_helper.rb feat(ee): Add Captain features (#10665) 2025-01-14 16:15:47 -08:00
test_helper.rb Chore: Setup test coverage in codeclimate [#332] (#333) 2019-12-02 08:57:11 +05:30