iachat/app/javascript/dashboard/store
Shivam Mishra f1f1ce644c
feat: Overview heatmap improvements (#12359)
This PR adds inbox filtering to the conversation traffic heatmap,
allowing users to analyze patterns for specific inboxes. Additionally,
it also adds a new resolution count heatmap that shows when support
teams are most active in resolving conversations, using a green color to
distinguish it from the blue conversation heatmap.

The PR also reorganizes heatmap components into a cleaner structure with
a shared `BaseHeatmapContainer` that handles common functionality like
date range selection, inbox filtering, and data fetching. This makes it
easy to add new heatmap metrics in the future - just create a wrapper
component specifying the metric type and color scheme.

<img width="1926" height="1670" alt="CleanShot 2025-10-13 at 14 01
35@2x"
src="https://github.com/user-attachments/assets/67822a34-6170-4d19-9e11-7ad4ded5c388"
/>

<img width="1964" height="1634" alt="CleanShot 2025-10-13 at 14 03
00@2x"
src="https://github.com/user-attachments/assets/e4613c08-64b8-4fa6-91d8-7510946dd75d"
/>


Unrelated change, the data seeder conversation resolution would not work
correctly, we've fixed it.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-10-13 19:15:57 +05:30
..
captain feat: Add UI for custom tools (#12585) 2025-10-06 09:05:54 -07:00
modules feat: Overview heatmap improvements (#12359) 2025-10-13 19:15:57 +05:30
utils feat: Prevent saving preferences and status when impersonating (#11164) 2025-05-20 17:34:30 -07:00
constants.js fix: stale report value shown if summary fetch breaks (#11270) 2025-04-15 20:18:06 +05:30
index.js feat: Add UI for custom tools (#12585) 2025-10-06 09:05:54 -07:00
mutation-types.js feat: Overview heatmap improvements (#12359) 2025-10-13 19:15:57 +05:30