..
bot_message
chore: Handle attachments in Whatsapp Channel ( #3299 )
2021-11-11 13:03:48 +05:30
captain
feat: add Captain::Scenario Model and API [CW-4597] ( #11907 )
2025-07-14 16:12:38 +05:30
channel
feat(voice): Improved voice call creation flow [EE] ( #12268 )
2025-08-22 13:38:23 +02:00
facebook_message
feat: extending lock to single conversation to meta inbox ( #9104 )
2024-04-03 21:33:23 +05:30
instagram
fix: resolve mutex conflicts in Instagram webhook specs ( #12154 )
2025-08-11 23:31:25 +05:30
instagram_message
feat: Add Instagram Channel ( #2955 )
2021-10-05 14:35:32 +05:30
integrations
chore: Add region option to Dialogflow integration ( #11510 )
2025-06-05 20:01:17 -05:00
twitter
chore: upgrade ruby to 3.1.3 ( #5555 )
2023-01-24 23:55:07 +05:30
account_users.rb
Chore: Enable Users to create multiple accounts ( #440 )
2020-03-07 12:18:16 +05:30
accounts.rb
chore: Use feature_flags attribute instead of settings_flags ( #6820 )
2023-04-04 09:56:58 -07:00
agent_bot_inboxes.rb
Feature: Introduce bots ( #545 )
2020-03-06 01:43:12 +05:30
agent_bots.rb
feat: Add backend APIs for the bot metrics ( #9031 )
2024-03-01 08:20:20 -08:00
agent_capacity_policies.rb
feat: Add agent capacity controllers ( #12200 )
2025-08-26 19:12:58 -07:00
applied_slas.rb
feat: Add sidekiq jobs to monitor applied SLAs ( #8828 )
2024-02-07 21:44:56 +04:00
articles.rb
fix: Update specs, add background response job implementation for copilot threads ( #11600 )
2025-05-27 14:10:27 -06:00
assignment_policies.rb
feat: Add assignment policies controllers with jbuilder views ( #12199 )
2025-08-18 19:15:21 -07:00
automation_rules.rb
chore: Refactor Automation Specs ( #6796 )
2023-03-30 21:02:52 +05:30
campaigns.rb
feat: WhatsApp campaigns ( #11910 )
2025-07-16 09:04:02 +05:30
canned_responses.rb
Chore: Added tests for canned_responses ( #477 )
2020-02-08 11:58:40 +05:30
categories.rb
fix: Update specs, add background response job implementation for copilot threads ( #11600 )
2025-05-27 14:10:27 -06:00
clearbit_response.rb
feat: account onboarding with clearbit ( #8857 )
2024-02-12 23:21:42 +05:30
contact_inbox.rb
fix: "wa_source_id" function return value ( #5451 )
2022-09-29 10:34:55 -07:00
contacts.rb
feat: Update API for contact avatar ( #4719 )
2022-07-12 10:03:16 +02:00
conversation_participants.rb
chore: Add controllers for conversation participants ( #6462 )
2023-02-15 16:33:31 -08:00
conversations.rb
feat: Add the ability to un-assign teams using automation ( #9668 )
2024-06-26 12:40:36 -07:00
csat_survey_responses.rb
feat: Add CSAT response APIs ( #2503 )
2021-06-29 20:59:41 +05:30
custom_attribute_definitions.rb
feat: Add APIs for custom attribute definitions ( #2689 )
2021-07-23 17:04:33 +05:30
custom_filters.rb
feat: Add APIs to create custom views on the dashboard ( #2498 )
2021-06-29 19:29:57 +05:30
custom_roles.rb
chore: Fix flaky permissions test ( #10074 )
2024-09-04 16:13:29 -07:00
dashboard_app.rb
feat: Allow users to create dashboard apps to give agents more context ( #4761 )
2022-06-01 11:13:10 +05:30
data_import.rb
feat: Add bulk imports API for contacts ( #1724 )
2021-02-03 19:24:51 +05:30
email_template.rb
feat: Customisable Email Templates ( #1095 )
2020-08-06 15:21:06 +05:30
folders.rb
feat: Portal endpoint ( #4633 )
2022-05-16 13:59:59 +05:30
inbox_assignment_policies.rb
feat: Add assignment policies controllers with jbuilder views ( #12199 )
2025-08-18 19:15:21 -07:00
inbox_capacity_limits.rb
feat: Add agent capacity controllers ( #12200 )
2025-08-26 19:12:58 -07:00
inbox_members.rb
chore: Ability to Disable Gravatars ( #5027 )
2022-07-21 19:27:12 +02:00
inboxes.rb
chore: Update the behavior of Captain resolutions ( #10794 )
2025-02-03 16:25:08 +05:30
installation_config.rb
feat: installation config in super admin console ( #1641 )
2021-01-15 13:21:53 +05:30
labels.rb
Feature: Improve label experience ( #975 )
2020-06-25 21:04:03 +05:30
macros.rb
feat: Macros CRUD api ( #5047 )
2022-07-19 17:37:00 +05:30
mentions.rb
Feat: custom sort ( #4864 )
2022-06-22 11:04:42 +05:30
messages.rb
chore: Enable the new Rubocop rules ( #7122 )
2023-05-19 14:37:10 +05:30
notes.rb
chore: Add contact note model ( #2462 )
2021-06-21 15:16:26 +05:30
notification_subscriptions.rb
fix: Add catch for additional webpush errors ( #9662 )
2024-06-21 14:58:36 -07:00
notifications.rb
fix: Inbox view Read/Snoozed display filters ( #8907 )
2024-02-17 13:59:25 +05:30
platform_apps_permissibles.rb
feat: Add Platform APIs ( #1456 )
2021-01-14 20:35:22 +05:30
platform_apps.rb
feat: Add Platform APIs ( #1456 )
2021-01-14 20:35:22 +05:30
portals.rb
feat: Portal endpoint ( #4633 )
2022-05-16 13:59:59 +05:30
related_categories.rb
feat: Category API to handle linked categories and parent-sub categories ( #4879 )
2022-06-28 11:23:20 +05:30
reporting_events.rb
feat: Improve Report API performance ( #9476 )
2024-05-22 17:34:24 -07:00
sla_events.rb
feat: add sla events table ( #9126 )
2024-03-20 11:59:37 +05:30
sla_policies.rb
feat: sla 1 - refactor sla_policies model and add applied_sla model ( #8602 )
2024-01-23 23:48:02 +05:30
super_admins.rb
feat: Unify user and super admin credentials ( #3830 )
2022-01-25 16:58:49 -08:00
team_members.rb
feat: Team APIs ( #1654 )
2021-01-17 23:56:56 +05:30
teams.rb
feat: Add new APIs for live reports with team filter ( #10994 )
2025-02-27 16:11:04 -08:00
users.rb
feat: Ability to update avatars from super admin ( #7264 )
2023-06-09 15:32:24 +05:30
webhooks.rb
feat: Add webhook events for contact created, updated ( #6415 )
2023-02-13 13:28:27 -08:00
working_hours.rb
feat: Business hours
2020-11-01 00:14:33 +05:30
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