iachat/spec/factories/channel
Sojan Jose d48503bdcf
feat(voice): Improved voice call creation flow [EE] (#12268)
This PR improves the voice call creation flow by simplifying
configuration and automating setup with Twilio APIs.

references: #11602 , #11481 

## Key changes

- Removed the requirement for twiml_app_sid – provisioning is now
automated through APIs.
- Auto-configured webhook URLs for:
  - Voice number callbacks
  - Status callbacks
  -  twiML callbacks
- Disabled business hours, help center, and related options until voice
inbox is fully supported.
- Added a configuration tab in the voice inbox to display the required
Twilio URLs (to make verification easier in Twilio console).


## Test Cases
- Provisioning
- Create a new voice inbox → verify that Twilio app provisioning happens
automatically.
  - Verify twiML callback 
- Webhook configuration
- Check that both voice number callback and status callback URLs are
auto-populated in Twilio.
- Disabled features
- Confirm that business hours and help center options are
hidden/disabled for voice inbox.
- Configuration tab
- Open the voice inbox configuration tab → verify that the displayed
Twilio URLs match what’s set in Twilio.
2025-08-22 13:38:23 +02:00
..
channel_api.rb Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
channel_email.rb fix(refactor): Cleanup the specs and the logic for FetchIMAP job (#8766) 2024-02-10 14:03:50 -08:00
channel_instagram.rb feat: Added the ability to create Instagram channel (#11182) 2025-04-03 13:57:14 +05:30
channel_line.rb feat: Line Channel (#2904) 2021-09-11 01:31:17 +05:30
channel_sms.rb chore: Provider APIs for SMS Channel - Bandwidth (#3889) 2022-02-03 15:22:13 -08:00
channel_telegram.rb chore: Enable the new Rubocop rules (#7122) 2023-05-19 14:37:10 +05:30
channel_voice.rb feat(voice): Improved voice call creation flow [EE] (#12268) 2025-08-22 13:38:23 +02:00
channel_whatsapp.rb fix: Handle nil processed_params for WhatsApp templates without params (#12177) 2025-08-12 22:56:53 +05:30
channel_widget.rb Chore: Web widget Inbox Tech Debts (#738) 2020-04-19 23:40:28 +05:30
facebook_pages.rb Chore: Web widget Inbox Tech Debts (#738) 2020-04-19 23:40:28 +05:30
instagram_channel.rb fix: Automatically remove expired story mention (#5300) 2022-12-08 15:55:24 +03:00
twilio_sms.rb feat: Support Twilio Messaging Services (#4242) 2022-07-08 18:20:07 +05:30
twitter_profiles.rb Chore: Web widget Inbox Tech Debts (#738) 2020-04-19 23:40:28 +05:30