Commit Graph

4841 Commits

Author SHA1 Message Date
Rodribm10
4b0e8c314e feat(aggressive-alert): escalada amarelo/laranja/vermelho + toggles
Banner agressivo passa de uma notificação só ("status→open") pra
um sistema de escalada baseado em inatividade quando o cliente é
o último a falar.

Níveis:
- 5 min sem resposta  → AMARELO, sem som
- 15 min sem resposta → LARANJA, beep 1x + notificação do SO
- 28 min sem resposta → VERMELHO pulsante + som em loop infinito
- status→open (reabertura) → VERMELHO imediato

Por conversa, o banner mostra um item com nome do contato, inbox
e contexto ("reabriu agora" / "15 min sem resposta"). Headline
grande e explicação clara sobre como limpa.

Comportamento do × dismiss:
- Antes: apagava o alerta de vez. Agente podia "fingir que viu".
- Agora: esconde temporariamente. Volta quando escalar (próximo
  threshold) ou nova mensagem. A única forma de LIMPAR de vez é
  responder o cliente (tracker detecta msg outgoing do User ou
  AgentBot e chama dismissForReply).

Permissões:
- account.settings.aggressive_alert_enabled (master switch admin)
- user.ui_settings.aggressive_alert_enabled (toggle do próprio agente)
- Default true pros dois; um false em qualquer bloqueia alertas.

Settings UI:
- Conta → General: novo card "Alerta agressivo (master switch)"
- Perfil do usuário: novo card "Receber alertas agressivos"

Arquivos:
- helper/aggressiveAlert.js: multi-level state, hide vs dismiss-for-reply
- helper/inactivityAlertTracker.js: timer único, thresholds declarativos
- helper/actionCable.js: hook em onMessageCreated (feed tracker) +
  isAggressiveAlertEnabled() + limpa tracker em status_changed != open
- components/app/AggressiveConversationBanner.vue: variantes de cor,
  headline grande, explanation, × temp-hide
- account.rb + accounts_controller.rb: store_accessor + permitted
- settings UI components (account + profile): switches auto-persist

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-23 20:49:24 -03:00
Rodribm10
f35c3ea821 fix(aggressive-alert): dispara em qualquer transição pra 'open'
Race condition: quando o próprio usuário reabre a conversa, o dispatch
HTTP (toggleStatus) comita CHANGE_CONVERSATION_STATUS no Vuex ANTES do
broadcast actionCable chegar. Aí o check previousStatus === 'open'
bloqueava o alerta porque o store já estava em status=open.

Broadcast conversation.status_changed (app/listeners/action_cable_listener.rb
linha 103) só é emitido em transição real. Conversa nova entra via
onConversationCreated, não por status_changed. Não precisa do lookup.

Removido: getConversationById + guarda early-return por previousStatus.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-23 18:13:57 -03:00
Rodribm10
2b9ada259e feat(dashboard): aggressive alert on conversation reopening
Banner persistente + som em loop + OS notification + title flash
+ vibração mobile quando conversa transiciona pra 'open' vindo de
pending/snoozed/resolved. Exige interação pra dismissar — atendente
não perde evento de reabertura.

- AggressiveConversationBanner.vue: banner full-width no topo,
  dismissable, mostra nome do contato + inbox + status anterior
- aggressiveAlert.js: manager do som (loop infinito), title flash
  (intervalo 1s), Notification API (requireInteraction: true),
  navigator.vibrate (padrão 500-200-500-200-500)
- actionCable.onStatusChange: detecta transição pra 'open' e dispara
  trigger via BUS_EVENTS (só se status anterior ≠ open, pra não
  alertar conversa nova criada já em open)
- i18n pt_BR + en: chaves de notificação (title/body/dismiss)
- busEvents: AGGRESSIVE_ALERT_TRIGGER + AGGRESSIVE_ALERT_DISMISS

Camada 1 da feature. Camada 2 (escalation SMS/WhatsApp se não
dismissar em X segundos) fica pra outro PR.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-23 18:03:26 -03:00
Gabriel Jablonski
8b663342c2
fix(whatsapp): process reactions from WhatsApp Cloud API (#275)
Aligns reaction handling with the Baileys/Zapi providers so that
reaction webhooks from the official WhatsApp Cloud API create a
message flagged as is_reaction and linked to the original wamid,
instead of being silently dropped.
2026-04-23 17:22:54 -03:00
Rodribm10
34d42dfbbd feat: remove Notificações Automáticas + ajusta assinatura WhatsApp
1. Captain — remove feature Notificações Automáticas (captain_notification_templates)
   Feature órfã: 0 registros em prod, substituída pela Jornada do Cliente
   (Lifecycle). Sem dependências fora dela própria. Removido:
   - Vue: routes/settings/captain/notifications/ + entry no captain.routes.js
   - Sidebar: item "Notifications" do Captain menu
   - Store: modules captainNotificationTemplates + import no store/index
   - API: api/captain/notificationTemplates.js
   - Controller: api/v1/accounts/captain/notification_templates_controller
   - Model: Captain::NotificationTemplate
   - Job: enterprise/app/jobs/captain/notifications/
   - Routes: resources :notification_templates no config/routes.rb
   - i18n: chaves CAPTAIN_SETTINGS.NOTIFICATIONS + SIDEBAR.CAPTAIN_NOTIFICATIONS
     em pt_BR e en (captain.json + settings.json)

   Tabela captain_notification_templates mantida (0 rows, sem consumidores).
   Se quiser drop, criar migration separada depois.

2. WhatsApp — tira colchetes do prefixo de assinatura
   Era: *[ Jasmine(PrimeAL) ]*\ncontent
   Agora: *Jasmine(PrimeAL)*\ncontent
   Afeta wuzapi_service (outgoing) + incoming_message_wuzapi_service (echo)

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-23 15:34:45 -03:00
Rodribm10
b457e84c2f fix(captain): route embeddings to legacy OpenAI + retry transient errors
Resolve duas camadas de problema identificadas em teste end-to-end:

1. Embeddings falhavam com HTTP 404 (/codex/v1/embeddings não existe).
   Solução: Captain::Llm::EmbeddingService sempre usa OpenAI tradicional
   via Llm::Config.with_api_key(legacy_settings). ProviderConfig expõe
   legacy_openai_settings pra isso.

2. Servidor Codex ocasionalmente responde com response.failed +
   code=server_error (instabilidade transitória). Client agora retenta
   até 2x com backoff exponencial (0.5s, 1.5s) em erros retryable:
   HTTP 5xx, server_error no response.failed, ou stream inacabado.

Outras correções nesta etapa:
- Scenario#agent_model: em modo Codex, ignora CAPTAIN_OPEN_AI_MODEL_SCENARIO
  (que pode ter gpt-4o legado) e usa ProviderConfig.model.
- ExtractionService/ContradictionCheckerService/TranslateQueryService:
  trocam constantes hardcoded gpt-4o-mini/gpt-4.1-nano por
  ProviderConfig.light_model (respeitando o provider ativo).
- ProviderConfig.DEFAULT_CODEX_MODEL agora é gpt-5.2 (reconhecido pelo
  RubyLLM; gpt-5.4 não está no catalog do gem).

Validado ponta-a-ponta: WhatsApp → Chatwoot → Jasmine → handoff Daniela
→ faq_lookup com embedding OK → resposta com preços corretos.

Docs em docs/captain-codex-oauth.md.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-22 17:42:31 -03:00
Rodribm10
928b1ec6b9 feat(captain): Codex OAuth auth module + proxy controller
Implementa Fases 1+2 do plano Captain Codex OAuth.

Fase 1 — Auth módulo:
- Migration captain_codex_credentials (tokens AR-encrypted)
- Model Captain::CodexCredential (singleton-ish com .current)
- Captain::Codex::AuthService com device flow completo:
  start_device_login, poll_once, exchange_for_credential,
  valid_access_token (auto-refresh), refresh!
- Rake task captain:codex:{login,status,refresh}
- Sidekiq job Captain::Codex::RefreshTokensJob rodando a cada 30min

Fase 2 — Proxy Chat Completions → Responses:
- Captain::Codex::Translator (chat ↔ responses, tools, tool_calls)
- Captain::Codex::Client (streaming SSE → agregado)
- Api::Internal::CodexProxyController expondo
  POST /codex/v1/chat/completions
- 10 specs do Translator passando

Próximo: Fase 3 (feature flag + fallback) e reconfiguração dos
clientes RubyLLM/Agents/ruby-openai pra apontarem pro proxy quando
CAPTAIN_LLM_PROVIDER=openai_codex_oauth.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-22 15:07:01 -03:00
Gabriel Jablonski
55c7c435bc
fix(pwa): decouple installability from DISPLAY_MANIFEST branding flag (#272)
DISPLAY_MANIFEST previously gated the entire PWA manifest link and
theme-color meta, so white-label installs that set the flag to false
to hide Chatwoot branding also lost the mobile "Install app" prompt.

Serve /manifest.json from a new dynamic controller that reflects
INSTALLATION_NAME, LOGO_THUMBNAIL and a new BRAND_COLOR config, and
keep the manifest link, theme-color and apple-mobile-web-app meta
emitted regardless of DISPLAY_MANIFEST. The flag now gates only the
Chatwoot-branded raster assets (favicons, apple-icon PNGs, ms-icon,
marketing meta description).
2026-04-22 14:33:38 -03:00
Gabriel Jablonski
079d4b4996
fix(conversations): enforce NOT NULL on contact_id + cleanup orphans (#273)
* fix(conversations): enforce NOT NULL + FK on contact_id

Conversations had contact_id nullable with no FK to contacts. Combined
with dependent: :destroy_async on Contact#conversations, deleting a
contact could leave conversations pointing to a missing contact,
breaking the conversations#index API with
"undefined method 'additional_attributes' for nil" from the contact
partial.

Changes:
- Migration cleans up existing orphans, sets contact_id NOT NULL and
  adds a FK with ON DELETE CASCADE so the invariant is enforced at the
  DB level (complements the existing Rails presence validation).
- ContactMergeAction uses update_all for conversations/messages/notes/
  contact_inboxes so a failing callback cannot silently leave records
  pointing to the mergee contact before it is destroyed.
- Drop the now-redundant orphan filter in Conversations::ResolutionJob
  and its spec; the invariant is enforced at the schema level.

* fix: address review feedback

- Drop the ON DELETE CASCADE FK on conversations.contact_id. Several
  conversation-owned tables (messages, mentions, conversation_participants,
  reporting_events, csat_survey_responses, calls, applied_slas, sla_events,
  and polymorphic notifications) still have plain conversation_id references
  without FK cascades. The DB-level cascade would skip Conversation's
  dependent: cleanup and replace the NULL-contact bug with orphan children,
  and would also conflict with the existing non-cascade FKs on
  scheduled_messages/recurring_scheduled_messages. Keep the invariant at the
  Rails layer (NOT NULL + presence validation + dependent: :destroy_async).
- Clean up orphan conversations in the migration via Rails destroy so
  dependent associations are propagated correctly, instead of a raw
  DELETE FROM conversations that would orphan all child rows.
- Revert ContactMergeAction.merge_* methods back to per-record update! so
  Conversation#after_update_commit still fires (notify_status_change /
  CONVERSATION_CONTACT_CHANGED) for contact_id changes. The bang form
  still removes the silent-failure risk of the original .update call.
2026-04-22 13:57:40 -03:00
Rodribm10
6fa2f621fa feat(retention): UI layer — badge, filters, cohort matrix, KPI dashboard
- RetentionSummaryBadge in the "Previous conversations" sidebar:
  tiered status (First contact / Active / Recurring / Sleeping /
  At risk / Inactive) + counts of interactions, one-shots, Pix.

- Retention tab in Captain Reports: KpiCards, FlowCard, CohortMatrix
  (12x13 heatmap with CSV export).

- Five new filters on the contacts list: recurring, last interaction,
  days since, interactions count, reservations paid.

- Full pt_BR + en i18n under CAPTAIN_REPORTS.RETENTION.*

- Spec for InteractionCalculatorService covering gap behavior,
  one-shot classification, internal-label exclusion, multi-conversation
  grouping across the 30h window.

- Docs: docs/captain-retention-indicators.md with business rules,
  column reference, endpoint shape, and backup SQL queries.
2026-04-22 10:30:19 -03:00
Rodribm10
aed6d62640 feat(retention): summary KPIs + cohort endpoints
Exposes two JSON endpoints under /api/v1/accounts/:id/captain/reports:
- GET /retention — aggregate KPIs (active/recurring/sleeping/at-risk/
  churned, new vs returned in period, Pix generated/paid/conversion,
  retention rates at 30d and 90d)
- GET /retention/cohort — monthly cohort matrix, 12 months lookback,
  12 months of offset. Each cell is % of the cohort that interacted in
  month M+N. SQL-aggregated with DATE_TRUNC + DISTINCT so it is a
  single query even on large histories.
2026-04-22 09:59:21 -03:00
Rodribm10
cfffea9c16 feat(captain): semantic memory fixes + roleta + reclamações + analytics
Consolida o trabalho desta branch de abril/2026 em um bloco pronto pra
testar em staging antes do merge pra main.

## Correções de memória semântica
- ExtractionService: Princípio Zero + Regra de Ouro (ação consumada vs intenção).
- Cenário Daniela_Reservas: Passo 0 de classificação (consulta/intenção/fora).

## Roleta da Sorte (end-to-end)
- Schema Supabase + 7 RPCs atômicas (server-side, idempotentes).
- Services: Offer, Redeem, WeeklyReport.
- Jobs: OfferRouletteJob (hook em ConfirmationService após Pix pago),
  NotifyRevealed + Scheduler de fallback.
- Tool manual GenerateRoletaLinkTool + endpoint público /roleta/notify.
- Dashboard /captain/roleta com Resgate + Relatório + anomaly detection.

## Cenário Reclamacoes_Ouvidoria
- Triagem P1-P4, framework LAST, Three-level listening, Self-check.
- Sem compensação material, detecção de cliente frustrado eleva prioridade.

## Analytics
- Funil de conversão /captain/funnel: 5 etapas via regex, zero LLM.
- Detector de churn via ChurnOutreach* (cron dias úteis 10h-17h BRT).

## Trabalho pré-existente incluído
- Captain Executive Reports (ceo_digest, mattermost_delivery).
- get_reserva_preco_tool, Lifecycle ajustes, Reservations UI polimentos.

## Outros
- .gitignore: patterns pra credenciais.
- Migrations de scenarios idempotentes.
- i18n completa pt_BR+en pra roleta/funnel.

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-21 15:36:25 -03:00
Gabriel Jablonski
2f5178eb4f
fix(guides): point FAZER_AI_GUIDES_URL to /#/guides (#271)
Hub was refactored and the guides page now lives at /#/guides.
The old /#/dashboard#guides path still redirects, but new
installs should use the correct URL directly.
2026-04-21 11:05:17 -03:00
Gabriel Jablonski
bd61458720
fix(internal-chat): use internal_chat_channel_id in delete payloads (#270)
Backend broadcast payloads for internal_chat.message.deleted and
internal_chat.reaction.deleted used channel_id as the key, but the
frontend ActionCable handlers (and all other internal-chat events)
expect internal_chat_channel_id. This caused deleted messages and
removed reactions to stay visible on screen until a manual refresh.

Rename the key on the backend so the payloads match the convention
shared with message.created/updated and reaction.created, and drop the
defensive fallback on the frontend reaction-deleted handler.
2026-04-19 14:06:02 -03:00
Rodribm10
6ecafd30c6 feat(captain-memory): redesign Contact Memories UI with type badges + relative time + fix i18n keys 2026-04-19 07:38:50 -03:00
Rodribm10
b07486c430 feat(captain-memory): wire Contact Memories section into conversation sidebar 2026-04-19 07:30:30 -03:00
Rodribm10
2f7d8edd92 feat(captain-memory): add Contact Memory UI component + API client + i18n
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-19 01:47:56 -03:00
Rodribm10
2bf68e5be8 feat(captain-memory): add feature flag helpers on Account 2026-04-18 22:10:10 -03:00
Gabriel Jablonski
e032fc7774
feat(whatsapp): convert inbox between WhatsApp providers (#268)
* feat(whatsapp): allow converting inbox between WhatsApp providers

Adds a Convert flow to switch a WhatsApp inbox between the four
supported providers (default/360dialog, whatsapp_cloud, baileys, zapi)
without losing conversations, agents, or history.

- Channel::Whatsapp#convert_provider! runs inside a transaction:
  disconnects the old provider, clears provider_connection and
  message_templates, assigns the new provider/config, and triggers
  webhook setup plus template resync on the new service.
- New POST /api/v1/accounts/:id/inboxes/:id/convert_provider endpoint
  guarded by InboxPolicy#convert_provider? (admin only).
- UI adds a Convert button on the inbox Settings page with a
  type-to-confirm ConvertInboxModal that lists the effects before
  redirecting to a dedicated route reusing the WhatsApp provider
  wizard in convert mode (phone number locked, current provider
  hidden from the picker).

* chore(whatsapp): polish convert UI colors and expand specs

- Settings: use slate for the Convert trigger and ruby for the modal
  confirm to mirror the delete gate instead of the less conventional
  amber variant.
- Drop the redundant "current provider is hidden from the list"
  sentence from the convert wizard description.
- Add specs for the post-conversion webhook setup path (triggered and
  skipped branches) and the sync_templates error-rescue behaviour.

* fix: address CodeRabbit review on convert-provider flow

- Whitelist provider_config keys in the convert endpoint via permit
  rather than permit!, and default to an empty hash when omitted so
  the request no longer crashes.
- Pre-validate the new provider config before disconnecting the old
  session so a bad target config no longer terminates the existing
  provider; also keep the disconnect bound to the old provider_url.
- Guard ConvertInboxModal's submit handler so pressing Enter cannot
  bypass the type-to-confirm gate, and migrate it to <script setup>.
- Reject invalid ?provider= query values in convert mode so hidden
  providers (Twilio, the current provider) cannot be reached via URL.
- Await the inbox fetch in InboxConvert before running the route guard
  so directly opening the route for a non-WhatsApp inbox redirects.
- Remove the unreachable second CloudWhatsapp branch in Whatsapp.vue.

* fix: address second CodeRabbit round on convert-provider flow

- Unify provider picker validation so create mode also rejects
  unknown ?provider= values, with a single helper that accepts
  available providers plus the whatsapp_manual fallback.
- Simplify the pre-validation rollback in convert_provider!: the
  errors snapshot/merge dance was redundant because assign_attributes
  does not clear errors.
- Follow the repo convention of asserting on error.class.name so the
  rollback spec stays stable under reloading/parallel environments.
- Strengthen the controller success spec with provider_connection and
  message_templates cleanup invariants, and set Content-Type on the
  templates stub so HTTParty parses the empty data array correctly.

* fix: address third CodeRabbit round on convert-provider flow

- Add 360Dialog entry to the Whatsapp provider catalog, keep it hidden
  from the create picker (preserving the existing fork behavior) but
  expose it in the convert picker where it is a valid target. Restore
  URL reachability for ?provider=360dialog in create mode.
- Scope the WHATSAPP_MANUAL allowance to create mode only: the manual
  fallback flow is not reachable in convert mode.
- Redirect to the inboxes list in InboxConvert when the inbox is still
  absent after the store fetch, so the page no longer stays blank.
- Use an explicit allowlist of WhatsApp providers to gate the Convert
  button instead of negating Twilio, so adding a new WhatsApp channel
  type will not silently expose the flow.
- Bind the disabled provider display field with :value instead of
  v-model, since the underlying computed is getter-only.
- Add Content-Type: application/json to the templates stub in the
  model spec so HTTParty parses the empty data array.

* fix: address fourth CodeRabbit round on convert-provider flow

- Reject no-op conversions that target the same provider as the one
  already configured, so the endpoint no longer wipes provider
  connection and message templates on a request that changes nothing.
- Call the provider service's disconnect directly so failures abort
  the conversion instead of being silently swallowed; otherwise the
  old external session could remain live while the inbox flips to
  the new provider.
- Cover both behaviors with specs.

* fix: address fifth CodeRabbit round on convert-provider flow

- Reset the Vuelidate state when closing ConvertInboxModal so reopening
  the gate does not surface stale validation errors.
- Call teardown_webhooks before converting away from whatsapp_cloud so
  the Meta webhook subscription is removed for embedded_signup channels,
  mirroring the destroy-time cleanup (manual-setup channels keep the
  existing no-op behavior). Swallow teardown failures so a flaky Meta
  call does not abort the swap.
- Switch the rollback specs to compare message_templates counts instead
  of the boolean be_present matcher so they remain meaningful if the
  fixture happens to have an empty templates list.

* fix: address sixth CodeRabbit round on convert-provider flow

- Derive the convert header's current-provider label from the shared
  PROVIDER_CATALOG so the picker and header stay in sync.
- Assert the full Cloud provider_config payload and the absence of the
  Baileys-only provider_url key on both the controller success spec
  and the model atomic-swap spec.
- In the sync-error spec, reload and assert that the record was
  actually flipped to the new provider before the sync rescue fires,
  so the test can't pass on a pre-save failure.

* test: pin 422 error payload on convert_provider negative paths

The unsupported-conversion and invalid-config specs only checked the
status code, so they would have stayed green if the 422 started coming
from a different branch. Pin the response body so each example actually
covers the failure case it names.

* fix(baileys): save custom host as provider_url, not url

The Baileys form was writing the custom endpoint to
provider_config['url'] while the backend reads
provider_config['provider_url']. That silently broke the custom-host
feature for newly created or converted Baileys inboxes: they always
fell back to BAILEYS_PROVIDER_DEFAULT_URL. Align the key on both ends.

* fix(whatsapp): skip second validation pass in convert_provider!

The transaction's save! was re-running validate_provider_config after
the old provider's session had already been disconnected, so a transient
Graph API failure on the second check could roll back the swap while
leaving the external session terminated — the exact inconsistency the
pre-flight valid? was meant to rule out.

Capture the validated provider_config snapshot after valid? (so fields
populated by before_validation callbacks like webhook_verify_token are
preserved) and switch the final persist to save!(validate: false) so the
earlier check stays authoritative.

* fix: normalize provider-conversion failures and pass accountId

- The convert_provider action only rescued ActiveRecord::RecordInvalid,
  so disconnect/teardown failures bubbled up as 500 with no stable
  payload. Catch StandardError, log the class + message, and return a
  422 with a generic user-facing message so the dashboard can surface
  the error consistently.
- Nested settings routes live under /accounts/:accountId, so the
  router push from Settings.vue must include accountId alongside
  inboxId. Mirrors how sibling pages navigate to settings_inbox_show.

* fix: report missing :provider as 400 and sync modal v-model

- The generic rescue StandardError on convert_provider was masking
  ActionController::ParameterMissing behind a misleading
  provider-conversion error message. Catch it explicitly before the
  generic rescue and return 400 with the parameter-missing message.
- ConvertInboxModal's closeModal now drives localShow to false so
  parents using v-model:show stay in sync on every close path,
  not only when the explicit onClose listener flips the flag.

* fix(whatsapp): serialize concurrent convert_provider calls with_lock

Without a per-record lock, two admin requests against the same inbox
could both pass the pre-flight validation, race the disconnect/save,
and then run setup_webhooks/sync_templates in arbitrary order, leaving
the persisted provider out of sync with the external configuration.

Wrap the whole convert flow in with_lock so the loser blocks until the
winner commits; the subsequent no-op guard then rejects a second
conversion request targeting the provider the first one just set.

* test: harden convert_provider policy + controller failure specs

- Pass accountId explicitly in InboxConvert redirects so the route
  navigation mirrors how Settings.vue reaches settings_inbox_convert.
- Add a spec that assigns the agent to the inbox and still expects 401,
  so a future regression in InboxPolicy#convert_provider? can no longer
  slip past on the show policy alone.
- Add a spec that stubs convert_provider! to raise StandardError and
  asserts the controller's generic-failure 422 payload, pinning the
  dashboard contract for provider-side failures.

* test: pin convert_provider success response payload

Parse the rendered body and assert provider + provider_config so the
spec catches regressions where the DB is updated correctly but the
serialized response drifts (dashboard store commits response.data).

* fix(whatsapp): reset teardown guard after pre-conversion webhook cleanup

teardown_webhooks memoizes @webhook_teardown_initiated = true to prevent
double execution during destroy. Calling it from convert_provider!
leaves that flag set, so a subsequent destroy! or follow-up conversion
on the same instance would skip webhook removal silently. Reset the
flag in an ensure block so the destroy-time guard stays scoped to
destroy only.

* fix: include accountId in post-conversion redirect params

* test: pin same-provider convert returns 422

* fix(whatsapp): reset template columns when post-conversion sync fails

* fix(convert): enforce provider allowlist in InboxConvert route guard

* test: broaden Cloud templates stub to match account-scoped path

* test(whatsapp): cover cloud to baileys conversion branch
2026-04-18 20:57:27 -03:00
Gabriel Jablonski
adc0d892e0
feat(internal-chat): support paste and drag-drop for attachments (#269) 2026-04-18 10:48:50 -03:00
gabrieljablonski
c9b1917886 fix(installation_config): restore coder that accepts both jsonb hash and YAML string
Upstream migration 20260324102005_repurpose_response_bot_flag_for_custom_tools
calls InstallationConfig.value before the normalization migration
(20260418020000) runs. On instances whose serialized_value column holds
native jsonb hashes, that read raises "TypeError: no implicit conversion of
Hash into String" and aborts the whole migration chain, leaving db:migrate
stuck and production unable to deploy.

Restore SerializedValueCoder.load that tolerates either shape. dump is
updated to always emit YAML strings so new writes converge on the upstream
format; the 20260418020000 migration still normalizes the backlog.
2026-04-17 23:48:46 -03:00
Rodribm10
1c21b8d815 fix: guard landing host sync when inbox has no portal
Inboxes without portal_id were crashing with NoMethodError on save,
blocking landing host creation via UI for any inbox without a portal.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-17 22:49:35 -03:00
Gabriel Jablonski
97b71915aa
fix(mailer): fall back to user account for devise email locale (#267)
Devise emails sent from unauthenticated flows (password reset,
unlock, confirmation re-send) were always rendered in the default
locale because Current.account is nil in that context. Use the
user's first account as a fallback so the email respects the
account locale configured by the user.
2026-04-17 21:58:08 -03:00
gabrieljablonski
b0e7688aad fix(jobs): resolve channel service class by name in SendReplyJob
CHANNEL_SERVICES held frozen references to service class objects, captured
when SendReplyJob was first autoloaded. In test env (cache_classes=false),
Zeitwerk reloads triggered between specs (notably by request specs)
replaced the constants with new class objects, leaving the hash pointing
to the stale ones. RSpec stubs applied to the current constant were then
bypassed when the job called service_class.new(...) through the stale
reference, causing flaky CI failures in spec/jobs/send_reply_job_spec.rb
when sharded together with V2::ReportBuilder + Captain::Preferences specs.

Storing class names as strings and resolving via constantize per call
fixes this and is the standard Rails autoload-safe pattern.
2026-04-17 21:24:29 -03:00
gabrieljablonski
4f7683e55a fix(signature): coalesce null message_signature to empty string
users.message_signature is nullable, so currentUser.message_signature can
arrive as null for accounts without a signature set. Vue prop defaults
only kick in for undefined, so the null passed through v-model to the
Editor, which called MarkdownIt.parse(null) and threw 'Input data should
be a String', breaking the profile settings page.
2026-04-17 18:20:37 -03:00
gabrieljablonski
4d155e4c01 fix(merge): CI offenses missed by pre-commit hook
- Editor.vue: consolidate duplicate defineExpose() calls introduced when
  removing signature functions (broke Vite build, cascaded into super_admin
  request specs via ActionView::Template::Error)
- omniauth_callbacks_controller + backfill migration: Rails/SaveBang
  autocorrect (offenses live in unchanged upstream files, so pre-commit
  hook skipped them; CI runs rubocop project-wide)
2026-04-17 16:40:00 -03:00
gabrieljablonski
112385fd9e Merge branch 'main' into chore/merge-4.13.0
Resolves 26 conflicts via manual review. Key decisions:

- signature: kept fork's send-time architecture (PR #79), discarded upstream's
  editor-manipulation functions
- WhatsApp incoming: combined fork's two-layer locking (source_id + contact
  phone) with upstream's blocked-contact drop. Fixed pre-existing regression
  where echoes were silently dropped
- InstallationConfig: upstream's simplified coder (validated against legacy
  YAML-in-jsonb data)
- schema.rb: regenerated, stripped kanban tables from other branches,
  restored f_unaccent SQL function
2026-04-17 16:23:47 -03:00
Sojan Jose
135be52431
feat: Introduce last responding agent option to automation assign agent (#12326)
Introduce a `Last Responding Agent` options to assign_agents action in
automations to cover the following use cases.

- Assign conversations to first responding agent : ( automation message
created at , if assignee is nil, assign last responding agent )
- Ensure conversations are not resolved with out an assignee : (
automation conversation resolved at : if assignee is nil, assign last
responding agent )

and potential other cases.

fixes: #1592
2026-04-16 18:54:35 +05:30
Captain
03c10ba147
chore: Update translations (#14080)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-04-16 18:12:33 +05:30
Sojan Jose
aee979ee0b
fix: add explicit remove assignment actions to macros and automations (#12172)
This updates macros and automations so agents can explicitly remove
assigned agents or teams, while keeping the existing `Assign -> None`
flow working for backward compatibility.

Fixes: #7551
Closes: #7551

## Why
The original macro change exposed unassignment only through `Assign ->
None`, which made macros behave differently from automations and left
the explicit remove actions inconsistent across the product. This keeps
the lower-risk compatibility path and adds the explicit remove actions
requested in review.

## What this change does
- Adds `Remove Assigned Agent` and `Remove Assigned Team` as explicit
actions in macros.
- Adds the same explicit remove actions in automations.
- Keeps `Assign Agent -> None` and `Assign Team -> None` working for
existing behavior and stored payloads.
- Preserves backward compatibility for existing macro and automation
execution payloads.
- Downmerges the latest `develop` and resolves the conflicts while
keeping both the new remove actions and current `develop` behavior.

## Validation
- Verified both remove actions are available and selectable in the macro
editor.
- Verified both remove actions are available and selectable in the
automation builder.
- Applied a disposable macro with `Remove Assigned Agent` and `Remove
Assigned Team` on a real conversation and confirmed both fields were
cleared.
- Applied a disposable macro with `Assign Agent -> None` and `Assign
Team -> None` on a real conversation and confirmed both fields were
still cleared.
2026-04-16 15:57:41 +05:30
Sivin Varghese
48533e2a5d
fix: strip markdown hard-break backslashes from webhook payloads (#13950) 2026-04-16 13:19:35 +05:30
Sivin Varghese
b5264a2560
feat: Adds the ability to resize the editor (#13916)
# Pull Request Template

## Description

This PR adds support for resizing the reply editor up to nearly half the
screen height. It also deprecates the old modal-based pop-out reply box,
clicking the same button now expands the editor inline. Users can adjust
the height using the slider or the expand button.


## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video
https://www.loom.com/share/be27e1c06d19475ab404289710b3b0da


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2026-04-16 12:37:56 +05:30
rotsen
98cf1ce9f6
fix(bulk-select): limit select-all to visible items; add secondary slot (#12891)
Update BulkSelectBar to compute selection state (indeterminate/all) from
visible item IDs and only toggle selection for visible items. Preserve
existing selection for off-screen items when toggling, and guard against
empty visibility. Add detection/rendering for an optional
secondary-actions slot and adjust layout/divider. Also fix
ContactsBulkActionBar selection logic to determine "all selected" by
verifying every visible ID is in the selection. These changes ensure
correct select-all behavior with filtered/visible lists and support
additional UI actions.



https://github.com/user-attachments/assets/d06b78d1-a64a-4c0c-a82a-f870140236c7


# Pull Request Template

## Description

Please include a summary of the change and issue(s) fixed. Also, mention
relevant motivation, context, and any dependencies that this change
requires.
Fixes # (issue)

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2026-04-16 12:22:53 +05:30
Sivin Varghese
5eee331da3
feat: add slash command menu to article editor (#14035) 2026-04-16 11:27:59 +05:30
Sivin Varghese
edd0fc98db
feat: Table support in article editor (#13974) 2026-04-16 11:23:10 +05:30
Gabriel Jablonski
cc008951db
fix(sidebar): improve active child route matching logic (#13121) 2026-04-16 10:57:16 +05:30
Rodribm10
2e9551a0f3 feat(lifecycle): rules tab with templates, wizard and variable autocomplete
Implements Task 15: Rules.vue (template grid + rules table), RuleWizardDialog.vue
(4-step wizard: Quando/Pra quem/O quê/Revisão) and MessageEditor.vue (textarea with
{{ variable }} autocomplete). Adds WIZARD.CANCEL, OFFSET_UNIT_LABEL, STEP_LABELS and
REVIEW i18n keys in en and pt_BR.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 11:15:00 -03:00
Rodribm10
94fdb5c318 feat(lifecycle): settings tab with guards form and concierge per unit
Replaces stub Settings.vue with full implementation: anti-spam guard
form (quiet hours, interval, pause-on-reply, opt-out label) and a
collapsible ConciergeUnitCard per unit (inbox selector, persona name,
knowledge base, key-value variables). Adds CONCIERGE_CONFIGURED /
CONCIERGE_NOT_CONFIGURED i18n keys to en + pt_BR.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 11:05:40 -03:00
Rodribm10
ae4647d1c2 feat(lifecycle): history tab with paginated list and preview modal
Implements Task 13 — replaces the stub History.vue with a real paginated
table filtered by status, and adds DeliveryPreviewModal to show rendered_body.
Also extends i18n keys (TOTAL, PAGINATION, MODAL labels) in en + pt_BR.
2026-04-15 10:57:56 -03:00
Rodribm10
ad2255aba4 feat(lifecycle): sidebar entry for Jornada do Cliente 2026-04-15 10:53:33 -03:00
Rodribm10
65a76ed59d feat(lifecycle): parent view with TabBar + 3 stub children routes
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:51:09 -03:00
Rodribm10
bc85ec0a67 feat(lifecycle): Pinia/Vuex stores for rules/config/deliveries
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:46:20 -03:00
Rodribm10
b69053ae62 feat(lifecycle): API clients for rules/config/deliveries + concierge update
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:42:51 -03:00
Rodribm10
1459655243 feat(lifecycle): i18n keys for Jornada do Cliente UI
Adds CAPTAIN_LIFECYCLE block (en + pt_BR) to captain.json with full
key set for Rules, Wizard, Settings, History and sidebar entry.

Also stages pre-existing uncommitted additions to captain.json from
prior work (KPI, PILLS, QUICK_DATE, CARD, ACTIONS extras for
CAPTAIN_RESERVATIONS) — those were already in the working tree and
belong to the same feature branch.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:39:50 -03:00
Rodribm10
fa1dd8b6cb feat(lifecycle): expose concierge config update on UnitsController
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:35:03 -03:00
Rodribm10
cb67a1063d fix(lifecycle): move stub controllers from non-enterprise to enterprise path
Os stubs de lifecycle criados na task anterior estavam em app/controllers/
causando futura colisão de redefinição de classe quando os controllers reais
forem implementados em enterprise/app/controllers/ (tasks 4-6). Move os 3
stubs para o enterprise path onde vivem todos os controllers Captain.

Routing spec: 7 examples, 0 failures

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:13:33 -03:00
Rodribm10
fbc91e2fa8 feat(lifecycle): add REST routes for rules, config, deliveries, concierge
Wires 3 new captain namespace resources (lifecycle_rules, lifecycle_config,
lifecycle_deliveries) and a member action `patch :concierge` on units.
Includes stub controllers (to be expanded in Tasks 4-7) and passing routing spec.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 10:11:39 -03:00
Rodribm10
b29b35465b feat(lifecycle): add Account associations for lifecycle models 2026-04-15 10:03:01 -03:00
Sojan Jose
b96bf41234
chore: Enable Participating tab for conversations (#11714)
## Summary

This PR enables the **Participating** conversation view in the main
sidebar and keeps the behavior aligned with existing conversation views.

## What changed

- Added **Participating** under Conversations in the new sidebar.
- Added a guard in conversation realtime `addConversation` flow so
generic `conversation.created` events are not injected while the user is
on Participating view.
- Added participating route mapping in conversation-list redirect helper
so list redirects resolve correctly to `/participating/conversations`.

## Scope notes

- Kept changes minimal and consistent with current `develop` behavior.
- No additional update-event filtering was added beyond what existing
views already do.

---------


Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2026-04-15 17:03:39 +05:30
Tanmay Deep Sharma
3f9f054c43
fix: drop WhatsApp incoming messages from blocked contacts (#14061)
## Linear ticket

https://linear.app/chatwoot/issue/CW-6839/blocked-contact-can-still-send-messages-to-whatsapp-inbox

## Description

Drop WhatsApp incoming messages  from blocked contacts

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

- Incoming messages for blocked contacts 

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-04-15 13:42:48 +07:00
Rodribm10
23a17599c4 feat(wuzapi): dispatch interactive messages (buttons/list/url_button)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:30:31 -03:00
Rodribm10
7a203ccb6d feat(wuzapi): add send_buttons, send_list, send_url_button methods
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-04-15 01:28:00 -03:00
Rodribm10
a892e65300 fix(ui): dropdown Vincular Unidade Pix mostra unit vinculada em cascata
Existem 3 mecanismos de vinculo inbox-unit no fork:
  1. captain_inboxes.captain_unit_id (fluxo Captain)
  2. captain_unit_inboxes (tabela join pura, usada pela UI nova)
  3. captain_units.inbox_id (legado direto)

O serializer lia so o #1 e retornava null nas outras, fazendo a UI
mostrar 'Nenhuma unidade vinculada' mesmo quando havia vinculo via
#2 ou #3. Agora o jbuilder cai em cascata nas 3 fontes.
2026-04-14 20:07:33 -03:00
Rodribm10
996704350b feat: Captain::Reservation callback cria nota interna automaticamente
Cobre ambos os caminhos (generate_pix_tool e PublicReservationsController):
toda reserva criada recebe um after_create_commit que posta uma mensagem
privada na conversa com os detalhes (suite, check-in, valores, ID).

Remove a criacao duplicada do PublicReservationsController.
2026-04-14 19:53:21 -03:00
Gabriel Jablonski
4f33deb978
release v4.12.0-fazer-ai.54 (#265)
* fix(whatsapp): preserve green color on chat list typing indicator

The messagePreviewClass computed includes text-n-slate-11/12, which
overrode text-green-500 in the compiled Tailwind order. Split padding
into a dedicated computed and apply only it on the typing preview.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(whatsapp): clear contact typing indicator when message is received

Dispatch CONVERSATION_TYPING_OFF after a new incoming message is
persisted from baileys messages.upsert, so the dashboard clears the
typing/recording indicator without waiting for a paused/unavailable
presence event.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(conversations): dispatch messages.read event when unread messages exist

The throttling introduced in upstream #13355 returned early for the
"has unread" branches, skipping dispatch_messages_read_event. That
meant the MESSAGES_READ event only fired when there were no unread
messages, so ChannelListener never called channel.read_messages on
the baileys provider when an agent actually read a conversation.

Consolidate the unread/throttle guard so the dispatch runs in all
paths where update_last_seen_on_conversation runs.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-14 13:51:31 -03:00
Rodribm10
7c9411a0b0 feat: persiste metadados do cliente em custom_attributes + tool blindada
- Controller grava cpf/ultima_suite/ultima_permanencia/ultima_reserva_em/total_reservas
  em contact.custom_attributes (aparece no painel lateral do Chatwoot)
- GenerateReservationLinkTool exige marca/unidade/categoria/permanencia/checkin_at;
  retorna erro se Jasmine chamar sem esses dados
2026-04-14 13:26:02 -03:00
Rodribm10
6e1b80002e feat: adiciona label aguardando_pagamento ao criar reserva (fecha fase 2+3) 2026-04-14 10:24:37 -03:00
Rodribm10
9dabaaa505 fix: usa phone digits como source_id (whatsapp inbox exige E.164 sem +)
Smoke test revelou que o inbox do tipo whatsapp valida source_id com
regex ^\d{1,15}\z. Trocar UUID por telefone em digitos (phone_digits)
e normalizar phone_number pra +phone_digits antes de criar o contato.
2026-04-14 10:01:50 -03:00
Sivin Varghese
64f6bfc811
feat: Inline edit support for contact info (#13976)
# Pull Request Template

## Description

This PR adds inline editing support for contact name, phone number,
email, and company fields in the conversation contact sidebar

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

**Screencast**


https://github.com/user-attachments/assets/e9f8e37d-145b-4736-b27a-eb9ea66847bd



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-04-14 16:53:40 +04:00
Sivin Varghese
72c9e1775b
fix: Prevent article editor from resetting content while typing (#14014)
# Pull Request Template

## Description


### Description

This PR fixes an issue where the editor would reset content and move the
cursor while typing. The issue was caused by a dual debounce setup
(400ms + 2500ms) that saved content and then overwrote local state with
stale API responses while the user was still typing.

### What changed

* Editor now uses local state (`localTitle`, `localContent`) as the
source of truth while editing
* Vuex store is only used on initial load or navigation
* Replaced dual debounce with a single 500ms debounce (fewer API calls)
* `UPDATE_ARTICLE` now merges updates instead of replacing the article
  * Prevents status changes from wiping unsaved content
* Removed `updateAsync` for a simpler update flow

### How it works

User types
→ local ref updates immediately (editor reads from this)
→ 500ms debounce triggers
→ dispatches `articles/update`
→ API persists the change
→ on success: store merges the response (used by other components)
→ editor remains unaffected (continues using local state)



Fixes
https://linear.app/chatwoot/issue/CW-6727/better-syncing-of-content-the-editor-randomly-updates-the-content

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

1. Open any Help Center article for editing
2. Type continuously for a few seconds — content should not reset or
jump
3. Change article status (publish/archive/draft) while editing — content
should remain intact
4. Test on a slow network (use DevTools throttling) — typing should
remain smooth


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-04-14 16:48:38 +04:00
Sivin Varghese
288c1cb757
fix: Respect app direction for incoming email content (#14011) 2026-04-14 13:45:34 +05:30
Rodribm10
5ff3a70474 feat: implementa POST create (contact + conversa + reserva + pix) e GET status 2026-04-13 23:50:26 -03:00
Rodribm10
e9a5e734ff feat: rota + controller esqueleto PublicReservations com token auth 2026-04-13 23:49:11 -03:00
Sivin Varghese
a8c8b38f51
fix: create article on title blur instead of debounce (#14037) 2026-04-13 23:23:25 +05:30
gabrieljablonski
02f70ff611 fix: resolve CI failures from presence update method collision
Rename consolidate_contact to consolidate_presence_contact in
PresenceUpdate to avoid overriding the 3-arg version from
GroupContactMessageHandler when both modules are mixed into
IncomingMessageBaileysService.

Fix CSAT spec side effects where conversation callbacks triggered
ActivityMessageJob unexpectedly during test setup.
2026-04-13 13:41:58 -03:00
Muhsin Keloth
f422c83c26
feat: Add unified Call model for voice calling (#14026)
Adds a Call model to track voice call state across providers (Twilio,
WhatsApp). This replaces storing call data in
conversation.additional_attributes and provides a foundation for call
analytics multi-call-per-conversation support, and future voice
providers.

---------

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
2026-04-13 20:28:09 +04:00
gabrieljablonski
104a05a511 fix: fix CI failures from presence subscribe changes
- Use optional chaining on presenceSubscribe call in setActiveChat to
  handle missing mock in tests
- Update setup_channel_provider spec stubs to include autoPresenceSubscribe

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-13 12:14:31 -03:00
Gabriel Jablonski
11e9932e9b
feat(whatsapp): show contact typing and recording indicators via baileys presence (#264)
* feat(whatsapp): show contact typing and recording indicators via baileys presence

Subscribe to WhatsApp presence updates via the baileys-api provider to
display real-time typing and recording indicators in the dashboard.

- Handle presence.update webhook events (composing, recording, paused,
  available) and broadcast via ActionCable
- Add conversation.recording event to ActionCable, webhook, and channel
  listeners for parity with typing_on/typing_off
- Show "typing..." / "recording..." in green text on the chat list,
  replacing the message preview
- Show "X is typing" / "X is recording audio" in the conversation view
- Add presence_subscribe provider config option (default off) to gate
  all subscription calls to the baileys-api
- Subscribe to presence on conversation open and periodically (1 min)
  for the top 10 chat list conversations
- Consolidate contact LID from presence.update jidAlt payload
- Prevent echo-back of contact typing events to the channel

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address review feedback

- Filter chat list typing indicator to contact-only events
- Add dedupe to presence subscribe bulk calls
- Use strong parameters for conversation_ids
- Remove redundant YAML quotes in swagger webhook enum

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address review feedback

- Extract phone from data[:id] when JID is @s.whatsapp.net (fallback
  when jidAlt is absent)

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address review feedback

- Filter recording users in getTypingUsersText to show correct names
- Add 10s timeout to presence_subscribe HTTP request

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: scope typing timer per user instead of per conversation

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: make presence subscribe best-effort with rescue per channel

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address review feedback

- Add messagePreviewClass to typing preview for consistent padding
- Fix specs to use WebMock assertions instead of instance spying

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-13 11:38:11 -03:00
Tanmay Deep Sharma
722e68eecb
fix: validate support_email format and handle parse errors in mailer (#13958)
## Description

ConversationReplyMailer#parse_email calls
Mail::Address.new(email_string).address without error handling. When an
account's support_email contains a non-email string (e.g., "Smith
Smith"), the mail gem raises Mail::Field::IncompleteParseError, crashing
conversation transcript emails.

This has caused 1,056 errors on Sentry (EXTERNAL-CHATINC-JX) since Feb
25, all from a single account that has a name stored in the
support_email field instead of a valid email address.

Closes
https://linear.app/chatwoot/issue/CW-6687/mailfieldincompleteparseerror-mailaddresslist-can-not-parse-orsmith

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
2026-04-13 19:06:06 +07:00
Sojan Jose
45b6ea6b3f
feat: add automation condition to filter private notes (#12102)
## Summary

Adds a new automation condition to filter private notes.

This allows automation rules to explicitly include or exclude private
notes instead of relying on implicit behavior.

Fixes: #11208 

## Preview



https://github.com/user-attachments/assets/c40f6910-7bbf-4e59-aae5-ad408602927a
2026-04-13 10:40:46 +05:30
Gabriel Jablonski
5c8fe700b2
feat(release-notes): add user-facing release notes skill and link UI to fazer.ai (#261)
- Document bilingual (pt-BR + en) user-notes blocks required in every
  GitHub release body, rendered on fazer.ai/chatwoot-release-notes
- Add .claude/skills/release-notes skill so the agent drafts and
  validates the blocks before any release create/edit/backfill, with
  reference from CLAUDE.md (AGENTS.md)
- Point the admin "new version available" banner and the profile-menu
  Changelog link at fazer.ai/chatwoot-release-notes
- Stop tracking .claude/settings.json (per-developer config moves to
  settings.local.json); ignore only .claude/**/*.local.* so the
  release-notes skill ships with the repo
2026-04-11 22:17:14 -03:00
gabrieljablonski
7e555b624e fix(internal-chat): preload route components to avoid navigation freeze on slow connections 2026-04-11 15:55:17 -03:00
Gabriel Jablonski
3aca86aa43
feat(internal-chat): implement internal chat system for agents (#247)
* feat(internal-chat): implement internal chat system for agents (Phase 1+2 MVP)

Add a Slack/Discord-style internal messaging system for Chatwoot agents with
text channels (public/private), direct messages, reactions, typing indicators,
and real-time updates via ActionCable.

Backend:
- 6 database migrations (categories, channels, members, messages, attachments, reactions)
- 6 models under InternalChat:: namespace with validations and associations
- API controllers for categories, channels, messages, members, and reactions
- Pundit policies for authorization (public/private/DM access control)
- MessageCreateService, TypingStatusManager, DefaultChannelSetupService
- InternalChatListener for real-time broadcasting to channel members
- Event types for internal chat events
- Default category/channel setup for new and existing accounts

Frontend:
- Vuex store modules for channels, messages, and typing status
- API clients for channels and messages
- Vue 3 components: InternalChatLayout, ChannelSidebar, ChannelView,
  ChannelHeader, MessageList, MessageBubble, MessageEditor,
  EmojiReactionPicker, ReactionDisplay, TypingIndicator
- Sidebar integration with "Internal Chat" menu item
- ActionCable handlers for real-time message/reaction/typing events
- Route definitions and i18n translations

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* test(internal-chat): add comprehensive specs for models, controllers, policies, services, and listener

- 6 model specs (74 examples) covering associations, validations, scopes, methods
- 5 request specs for all API controllers (categories, channels, messages, members, reactions)
- 4 policy specs testing authorization rules for all actions
- 3 service specs (DefaultChannelSetupService, MessageCreateService, TypingStatusManager)
- 1 listener spec testing real-time broadcasting for all event types
- 6 FactoryBot factories with traits for all InternalChat models

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): fix dispatcher mock in service specs and cursor pagination test

- Allow dispatcher.dispatch in service specs to handle Account.created
  callbacks from factory setup before asserting specific event dispatch
- Fix after-cursor pagination test by adding 1 second offset to avoid
  timestamp precision issues with iso8601 rounding

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): address CodeRabbit review — 7 critical security/correctness fixes

- Scope member creation through Current.account.users to prevent cross-account membership
- Scope member_ids in DM creation through Current.account to prevent cross-account invites
- Scope reaction message lookup through channel account to prevent cross-account access
- Fix Vuex store to commit messages array instead of response envelope
- Add UUID generation callback on Channel model (before_validation)
- Add channel access check to reaction deletion policy
- Validate parent_id belongs to same channel in MessageCreateService

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): address CodeRabbit round 2 + fix ChannelSidebar runtime error

- Re-throw error in fetchMessages instead of swallowing with empty array
- Wrap message + attachment creation in transaction for atomicity
- Fix factory to derive account from message (prevent cross-account fixtures)
- Guard listener against cross-account mismatch (not just missing records)
- Add cross-account regression tests to listener spec
- Fix ChannelSidebar computed properties to default to empty arrays

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal-chat): auto-setup default channels on account creation and migration

- Add after_create_commit :setup_internal_chat callback on Account model
- Add data migration to create default channels for existing accounts
- Make DefaultChannelSetupService convergent (find_or_create) instead of
  bail-on-exists, so it can sync new members on subsequent runs
- Fix specs to handle default category/channel created by callback

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): avoid Vuex state mutation in sort + align muted styling in fallback section

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): fix store module name mismatch — register as 'internalChat' not 'internalChatChannels'

Components dispatch to 'internalChat/get' but the module was registered
as 'internalChatChannels'. Also fix ActionCable handlers to use
'internalChat/messages/' nested module path.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* i18n(internal-chat): add pt-BR translations for internal chat feature

Backend: default_category_name ('Canais') and default_channel_name ('Geral')
Frontend: all 40+ keys translated to Brazilian Portuguese

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): handle ISO 8601 timestamps in MessageBubble and MessageList

The API returns created_at as ISO strings but messageTimestamp() expects
Unix seconds and MessageList used `* 1000`. Now handles both formats.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* docs(internal-chat): build swagger output for internal chat API endpoints

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* docs(internal-chat): register internal chat tags and paths in swagger index

Add tag definitions and path entries for all 5 internal chat resource
groups in swagger/index.yml and swagger/paths/index.yml. Rebuild output.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* i18n(internal-chat): add SIDEBAR.INTERNAL_CHAT key to pt-BR settings

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): comprehensive review fixes — backend and frontend

Backend:
- Add attachments to message API responses in both controllers
- Add internal_chat_channel_updated listener handler
- Include reactions in message event broadcast data

Frontend:
- Fix ActionCable dispatch paths to use correct action names
  (addMessageFromCable, updateMessageFromCable, deleteMessageFromCable)
- Connect typingUsers to internalChatTypingStatus store getter
- Fix message field references (edited → content_attributes.edited_at)
- Fix channel type comparisons (use 'private_channel'/'dm' strings)
- Add parent 'internal_chat' to sidebar activeOn array
- Increment unread_count on ActionCable message receive
- Add loadMore handler for cursor-based pagination
- Remove unused is-direct-message prop from InternalChatLayout

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal-chat): implement phases 3-5 — threads, mentions, notifications, polls, drafts

Phase 3 — Threads, Mentions, Notifications:
- MentionService: parse @user mentions, @all (admin only), generate notifications
- NotificationService: create notifications for channel messages (respects mute)
- Add internal_chat_message/mention notification types to Notification model
- ThreadPanel.vue: slide-out panel for threaded replies
- Integrate mentions + notifications into MessageCreateService

Phase 4 — Polls:
- 3 new migrations: polls, poll_options, poll_votes tables
- 3 new models: Poll, PollOption, PollVote with validations
- PollsController: create poll, vote, unvote with routes
- PollService: voting logic with multiple choice + revote support
- PollCreator.vue: modal for creating polls with options
- PollDisplay.vue: vote UI with progress bars and results
- Polls Vuex store module
- INTERNAL_CHAT_POLL_VOTED event type

Phase 5 — Drafts:
- 1 new migration: drafts table
- Draft model with validations
- DraftsController: full CRUD (replace stub)
- DraftsList.vue: list all user drafts with navigation
- Drafts Vuex store module with auto-save
- Draft route and sidebar integration

Phase 6 — Feature Flag:
- Add INTERNAL_CHAT feature flag to features.yml and featureFlags.js

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): fix API routing for drafts and polls, add poll voting ActionCable handler

- Fix draft API client to use channel-scoped PATCH/DELETE endpoints
- Create dedicated polls API client with correct poll-based endpoints
- Update polls store to use InternalChatPollsAPI with pollId-based voting
- Add ActionCable handler for internal_chat.poll.voted events
- Add thread and drafts routes to sidebar activeOn array
- Fix drafts store to pass channelId to API calls

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): fix poll response format and API client routing (review round 2)

- Return message with embedded poll data instead of raw poll response
- Add poll data to message_response in messages controller
- Create dedicated InternalChatPollsAPI client with correct endpoints
- Update PollDisplay.vue to read from message.poll or content_attributes.poll
- Use option.voted flag instead of checking voters array
- Add missing PERCENTAGE i18n key to pt-BR
- Remove unused currentUserId prop from PollDisplay

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): fix poll voting and draft lookup bugs (review round 3)

- Fix draft getter to use internal_chat_channel_id field name
- Split poll set_poll into vote/unvote variants — unvote doesn't need option_id
- Unvote finds user's vote by user_id across all poll options
- Fix ChannelView to extract pollId from message.poll before dispatching
- Fix unvote handler to not require optionId

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 3)

- Expose is_dm, favorited, muted on channel API responses
- Normalize poll cable updates into message-shaped patch
- Add file presence validation to MessageAttachment
- Remove duplicate mention notifications from MentionService
- Make data migration rollback safe (IrreversibleMigration)
- Update factory to include file by default

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: return 201 for channel creation and optimize DM lookup

- Return :created (201) instead of :ok (200) for channel creation
- Replace O(n) Ruby scan with SQL-based DM lookup using ARRAY_AGG

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 5)

- Broadcast channel event after create for real-time notifications
- Separate create/update strong params to prevent channel_type transitions
- Use strong params for typing_status input
- Replace find_by with detect on preloaded collections to fix N+1
- Preload attachments with blobs in show response

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 6)

- Serialize DM creation with advisory lock to prevent duplicates
- Broadcast channel deletion event for real-time UI updates
- Use strong params for mark_unread message_id
- Batch unread count computation to eliminate N+1 in index

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: eliminate N+1 in compute_unread_counts with single JOIN query

Replace per-membership COUNT loop with a single JOIN + GROUP BY query
that returns all unread counts in one database call.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): quality fixes, missing tests, and Playwright E2E setup

Addresses quality issues found during review and fills test coverage gaps
for the internal chat feature.

Backend fixes:
- Return 201 for all create endpoints (messages, categories, polls, reactions, members)
- Fix N+1 queries: replies.size, poll votes, category channels.count, votes.exists?
- Fix pagination has_more logic to check page size instead of total count
- Scope poll vote/unvote to current account (security fix)
- Add internal_chat.messages.deleted i18n key
- Use find_by! in mark_unread for proper 404 on non-members
- Guard time param parsing with rescue ArgumentError
- Align message response format between channels and messages controllers
- Switch notification service to ActionCable-only (avoid push/email crashes)

Frontend fixes:
- Fix pinned message detection (content_attributes.pinned, not message.pinned)
- Fix thread reply count key (replies_count, not thread_replies_count)
- Fix markUnread to pass message_id parameter
- Fix pagination: PREPEND_MESSAGES mutation instead of overwriting
- Fix typing status to read Vuex reactive state, not stale closure
- Fix deleteDraft argument shape (pass { channelId, draftId })
- Fix DM channel filtering (check both is_dm and channel_type)
- Fix DraftsList navigation to use correct channel ID key
- Wire PollCreator to poll button in MessageEditor
- Wire settings event handler on ChannelHeader
- Reset PollCreator isSubmitting on timeout

New RSpec tests (67 examples):
- Factories: polls, poll_options, poll_votes, drafts
- Model specs: Poll, PollOption, PollVote, Draft
- Controller specs: PollsController, DraftsController
- Service specs: PollService, NotificationService, MentionService

Playwright E2E setup (37 tests):
- Install Playwright with Chromium
- Auth helper with Devise Token Auth login flow
- 8 test suites: navigation, channels, messaging, DMs, reactions, threads, polls, mark-read-unread

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 7)

Backend:
- Use lambda for UUID default in channels migration
- Wrap poll creation in transaction for atomicity
- Preload replies in thread action to avoid N+1
- Broadcast replies_count + attachments in listener (match REST shape)
- Scope draft listing through accessible channels
- Key draft upserts/deletes by parent_id for thread drafts

Frontend:
- Remove duplicate poll methods from internalChatMessages.js (use internalChatPolls.js)
- Persist toggleMute/toggleFavorite to backend via updateMember API
- Clear active channel on DELETE_CHANNEL mutation
- Skip unread increment for active channel in ActionCable handler
- Filter archived channels from sidebar getters
- Fix ChannelHeader isArchived to check status === 'archived'
- Prevent duplicate reactions in ADD_REACTION mutation
- Merge poll data into existing content_attributes on cable updates
- Guard infinite scroll against duplicate loads
- Add response.ok() check in E2E auth helper, remove hardcoded account ID

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 8)

- Remove unused nested typingStatus module from internalChat store
- Add parent_id to draft uniqueness scope and migration index
- Exclude reaction creator from reaction_created broadcast
- Preload attachments and poll associations in thread/messages queries
- Handle `after` fetches with APPEND_MESSAGES mutation
- Wrap channel creation payloads under `channel` key in E2E helpers

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: rewrite Playwright E2E tests to use actual UI interactions

Completely rewrote all 8 E2E test suites to work with the live app:
- Test through actual UI interactions, not API bypass
- Use correct Portuguese (pt_BR) locale strings
- Use structural selectors matching real Vue component DOM
- Dynamic account ID from login response (no hardcoded values)
- 3 parallel workers, increased timeouts for reliability
- API calls only for preconditions (seeding test data)

29 tests passing across navigation, channels, messaging, DMs,
reactions, threads, polls, and mark-read-unread suites.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: use partial unique indexes for draft uniqueness with NULL parent_id

PostgreSQL treats NULL as distinct in unique constraints, so a composite
index on (user_id, channel_id, parent_id) allows duplicate root drafts.
Split into two partial indexes: one for root drafts (WHERE parent_id IS
NULL) and one for thread drafts (WHERE parent_id IS NOT NULL).

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 9)

- Remove duplicate index on internal_chat_polls.internal_chat_message_id
  (keep only unique index)
- Add options validation in polls create (return 400 instead of 500)
- Add expiration check to unvote action (match vote behavior)
- Use strong params in messages update action

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 10)

- Change channel associations from destroy_async to destroy (FK
  constraints are ON DELETE RESTRICT, blocking async deletion)
- Remove unused internal_chat notification types and PRIMARY_ACTORS
  entry (notification service uses ActionCable only, no DB records)

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 11)

- Scope category_id to current account in channels controller (security)
- Defer message-created event in poll creation until after transaction
- Change message associations from destroy_async to destroy (FK compat)
- Validate option belongs to poll in poll_service
- Use strong params for emoji in reactions controller

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 12)

Backend (9 fixes):
- Gate message update/destroy by channel accessibility in policy
- Guard content_attributes nil before merge in polls controller
- Fix after-cursor pagination to use limit() instead of last()
- Wrap revote in transaction for atomicity in poll service
- Make unvote option-specific for multi-choice polls
- Exclude own messages from unread count
- Make channel activity update monotonic (only write if newer)
- Include actor in message/reaction broadcasts (multi-tab support)
- Return 400 for empty member create instead of 201

Frontend (8 fixes):
- Show uncategorized channels even when categories exist
- Clear editor on channel switch when no draft exists
- Soft-delete messages in store (update in place, don't remove)
- Guard ThreadPanel against out-of-order fetch responses
- Replace hardcoded channel label with i18n key in DraftsList
- Add accessible name to settings button in ChannelHeader
- Add aria-label to search field in ChannelSidebar
- Make MessageBubble actions keyboard-accessible via focus-within

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 13)

- Fix keyword argument mismatch in reactions dispatch_reaction_event
- Add user_id to reaction cable broadcast for shape consistency with REST

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): quality fixes, expanded RSpec + Playwright E2E tests

Fix isArchived computed (checked .archived instead of .status), fix
ReactionDisplay user identification (.user?.id vs .user_id), update
17 spec assertions from :success to :created on create endpoints,
add 32 new RSpec examples (polls, drafts, services), and rewrite
8 Playwright E2E test files with correct selectors, proper test
isolation, and dynamic user ID discovery.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 14)

Prevent duplicate votes on same option in multi-choice polls with
explicit BadRequest guard. Add internal_chat webhook events to
ALLOWED_WEBHOOK_EVENTS so users can subscribe to them.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: include poll data in ActionCable broadcast for poll messages

Extract base_message_data helper and enrich message_event_data with
poll options when the message has an associated poll, ensuring
realtime subscribers receive the same poll data as REST API clients.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 15)

Backend: wrap single-choice revotes in transaction, capture member
tokens before channel destroy, exclude own messages from unread count,
strip attachments from deleted messages, enrich poll broadcast payload.

Frontend: use getCurrentRole getter, fix public-results poll display,
sync thread replies via store, add close button a11y, pass option_id
to unvote API, pass parent_id to deleteDraft API.

Models: handle nil last_read_at for new members, skip content
validation for attachment-only messages, align PollService guards
with controller, change category dependent to nullify.

Swagger: add attachments to message schema, fix create status to 201.
E2E: remove fragile waitForTimeout.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): fix 21 UX/functional issues

Address 21 UX gaps discovered during product testing:

Sidebar & Navigation:
- Fix search icon overlap, extend search to description + DM members
- Add create channel/DM/category buttons and modals
- Show DM member names instead of null
- Include members data in channel index API for DMs

Message Interactions:
- Add delete confirmation dialog
- Implement inline message editing with cancel support
- Toggle emoji reactions (add/remove)
- Support multiple pinned messages with click-to-scroll
- Prevent thread replies from appearing in main chat
- Fix reply count live updates
- Hide pin button on thread messages
- Improve deleted message styling with greyed-out card
- Replace spinner with skeleton loading
- Add markdown toolbar (bold/italic/code)
- Fix thread editing and add vote/unvote handlers

Features & Polish:
- Implement channel settings slide-over panel
- Fix thread loading not affecting main channel spinner
- Fix poll creation field name mismatch with backend API
- Fix drafts: show channel names, handle DM navigation

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): use Dialog modal for delete confirmation

Replace window.confirm with the project's Dialog component for
message delete confirmation, providing a consistent UI experience.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 16)

- Require content field in message update OpenAPI schema

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 17)

- Sanitize advisory lock SQL with sanitize_sql_array
- Use semantic button for pinned message banner
- Add aria-label to ChannelSettings close button
- Add type="button" to all ChannelSettings buttons
- Gate channel/DM/category creation to admins
- Replace hardcoded 'Direct Message' with i18n key

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address CodeRabbit review feedback (round 18)

- Wrap DM creation payload in channel key for consistency
- Replace raw text in category select with i18n key
- Add IME composition guard to prevent premature send

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal-chat): UX round 2, rich editor, team members, drag-and-drop

- Reduce sidebar spacing between search bar and drafts
- Fix search icon overlapping placeholder text
- Replace inline category form with Dialog modal
- Add collapsible sidebar sections with localStorage persistence
- Add drag-and-drop channels across categories (admin-only, vuedraggable)
- Replace textarea editor with WootWriter ProseMirror rich text editor
- Replace regex markdown rendering with shared MessageFormatter
- Wire draft auto-save pipeline with WootWriter (3s debounce watcher)
- Add team + agent selection when creating private channels
- Auto-add all agents when creating public channels
- Sync team members to linked channels via TeamMember callback
- Fix member list not loading on first settings panel open
- Complete PT-BR translations for all internal chat strings

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal-chat): UX round 3, Enter-to-send, mentions, copy link, poll modal

- Send with Enter (not Cmd+Enter), Shift+Enter for newlines
- Enable @mentions via WootWriter suggestions plugin
- Refocus editor after sending a message
- Copy link to message button in hover toolbar
- Poll creator refactored to Dialog with confirm-discard on close
- Channel type uses Switch instead of dropdown
- Category uses components-next Select instead of native select
- Skeleton loading: only on initial load, spinner for pagination
- Scroll position preserved when loading older messages
- Mute/Favorite buttons fixed (store members updated after fetch)
- Add/remove channel members after creation (admin-only)
- Save draft immediately when switching channels
- Settings sidebar remembers open/closed state via localStorage
- Search icon overlap fixed (increased padding)

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): DM settings, copy updates, input refocus, member UX

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): member edit for private only, emoji overflow, reaction tooltips

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): thread count sync, scroll loading, copy link, thread/settings exclusivity

- Fix thread reply count doubling (remove duplicate INCREMENT_REPLY_COUNT from sendThreadReply, cable handles it)
- Fix copy link button (use window.location.origin + pathname as fallback)
- Hide poll button in thread editor
- Add "Also send in #channel" checkbox for thread replies
- Increase scroll threshold for loading older messages (100px instead of 0)
- Track and stop loading when oldest message reached
- Thread and settings panels are mutually exclusive
- Refocus editor after send with delayed focus

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): scroll to linked message via ?messageId= query param

Read messageId from route query on mount, scroll to and highlight the
target message after messages load, then clean the query param.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): prevent editor from becoming unfocusable after send

Root cause: passing disabled prop to WootWriter applies pointer-events-none
and ProseMirror does not re-enable contenteditable when disabled returns to
false. Fix: never disable the WootWriter, use a local isSending guard to
prevent double-sends. Refocus 300ms after send for ProseMirror state reload.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): simplify send guard, no artificial timeout

Content is cleared immediately before emit, so canSend naturally
returns false (empty content). No isSending guard needed.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): align poll option remove buttons vertically

Increase padding to p-1.5 and add flex-shrink-0 for consistent sizing.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): close poll modal after creating poll

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): poll option X button alignment, discard modal on submit

- Button uses explicit 34px height matching input, no items-center
- Reset form before closing dialog so hasUnsavedChanges is false

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): close settings sidebar when clicking reply

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): update poll UI after voting, fix re-vote error

Vote/unvote actions now dispatch updateMessageFromCable with the API
response to update poll state locally. Pass channelId to enable this.
Clicking an already-voted option correctly triggers unvote.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): include poll data in message response, add timer and voters

Backend: message_response now includes poll data (options, votes, voted
status, voters for public polls) via eager-loaded poll association.
This fixes polls not rendering after page reload.

Frontend PollDisplay:
- Countdown timer showing time remaining until poll closes
- Read-only state when expired (div instead of button, no hover)
- Voter names shown below each option (public polls or admin)
- Prefer content_attributes.poll over message.poll for fresh data

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): include channel_id in poll voted cable broadcast

The poll_event_data was missing internal_chat_channel_id, so the
frontend cable handler could not route the update to the correct
channel's message store.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): poll vote highlight, typing off, reaction broadcast, translations

- Preserve per-user voted flags when merging cable poll broadcast
- Send typing_off after 3s of no typing activity
- Include internal_chat_channel_id in reaction event broadcasts
- Fix reaction deleted handler to also check channel_id field
- Simplify "also send in" copy (works for both channels and DMs)
- Add PT-BR translation for ALSO_SEND_IN_CHANNEL

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal-chat): unified reaction popover with all emoji groups

Clicking any reaction badge opens a single popover showing all reactions
grouped by emoji with user names. Current user can remove their own
reaction via X button. Replaces per-reaction popover with unified view.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): wire close DM button to archive and navigate home

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal-chat): close DM via hidden flag on channel membership

Add hidden boolean to channel_members table. Close DM sets hidden=true
via member update API. Sidebar filters out hidden DMs. New messages on
a DM channel automatically unhide all members via listener callback.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): reaction popover, user names, file upload support

- Include user name in reaction API response (was missing)
- Redesign reaction popover: flat list with emoji + name per row,
  aligned X button for removing own reactions
- Add file upload: paperclip button opens file picker, attached files
  shown as chips with remove, sent via FormData with message
- Store action and API client support files parameter

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): reaction user names, unreact button, attachment rendering

- Include user name in reactions across all endpoints (messages_controller,
  listener base_message_data)
- Make unreact X button always visible (bg-n-alpha-2 background)
- Render message attachments as downloadable links with paperclip icon

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal-chat): image preview for attachments in messages and editor

Messages: images render inline with max-h-60, non-images as download links.
Editor: image files show thumbnail preview, non-images show file icon + name.
Remove button as floating circle on top-right corner of each attachment.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): attachment preview matches conversation pattern

- File previews show name + size (e.g. "2 MB") in a horizontal card
- Image thumbnails as 32px squares, non-images show document emoji
- Remove button is a visible X icon (not a floating circle)
- Layout matches AttachmentsPreview from conversation ReplyBox

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): auto-detect image file type from MIME on upload

MessageCreateService now detects file type from content_type instead of
defaulting to :file. Images are correctly tagged as :image so they
render inline in message bubbles.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): include file_url in cable broadcast, fix filename display

Listener attachment_event_data now includes file_url so attachments
render correctly on real-time messages without page refresh.
MessageBubble extracts filename from URL or falls back to file_type+ext.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): pin attachments, edit members modal, settings persistence

- Skip content validation when pinning/unpinning (fixes pin on file-only messages)
- Add EditMembersModal with search, add, and remove members for private channels
- Fix settings sidebar always opening: @close now calls handleToggleSettings
  which updates localStorage, not just sets ref to false

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): fix X buttons for attachment remove and reaction unreact

Replace Icon component with inline SVG cross for reliable rendering.
Both attachment remove and reaction unreact buttons now show a visible
X icon at all times with proper vertical alignment.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): allow any user to pin messages, not just sender/admin

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): restore Icon component for X buttons (size-4 in size-6 container)

SVG inline approach didn't render. Reverted to Icon i-lucide-x with
larger sizes (size-4 icon in size-6 button) which renders reliably.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): use p-1 + size-4 pattern for X buttons (matches message toolbar)

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal-chat): thread indicator on messages from threads, allow pinning all

- Show "Thread" badge with icon on messages that have parent_id,
  clicking it opens the parent thread
- Remove parent_id restriction from canPin, any non-deleted message
  can be pinned

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): thread indicator, poll close loop, thread navigation

- Hide thread indicator inside thread panel (inThread prop)
- Open parent thread when clicking thread badge on messages with parent_id
- Fix PollCreator infinite close loop (handleClose no longer calls
  dialogRef.close, since Dialog already triggered the close)
- Look up parent message in store when opening thread from indicator

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix(internal-chat): poll duration translations and clickable switch labels

- Duration options use i18n keys (EN + PT-BR: 24 horas, 7 dias, etc.)
- Multiple choice and Public results switches toggle by clicking label

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal_chat): enhance message handling and search functionality

- Added broadcasting of typing off events in InternalChatListener.
- Included member user IDs in channel data for better context.
- Updated message model to allow optional sender association.
- Implemented team mention expansion in MentionService to include team members.
- Enhanced message creation service to store mentioned user IDs in content attributes.
- Introduced a new SearchService for searching channels, DMs, and messages.
- Updated API responses to include has_unread_mention flag for channels.
- Added tests for user deletion behavior in internal chat, ensuring message preservation and reaction handling.
- Improved draft model to allow coexistence of root and thread drafts.
- Added unique indexes for drafts to prevent duplicate entries.
- Implemented foreign key constraints with appropriate delete behaviors for internal chat models.

* feat(internal-chat): swagger docs, webhook events, search UX improvements

Add Swagger documentation for drafts, polls, and search endpoints.
Wire internal_chat_message_deleted and internal_chat_channel_updated
webhook events to the UI and listener. Improve search empty state with
min-chars hint and friendly no-results message. Update CLAUDE.md to
include pt_BR translations.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* feat(internal-chat): add draft count display in channel sidebar

* chore: remove playwright config and dependencies

* feat(internal-chat): polish UX, swagger updates, and migration consolidation

- Editor toolbar shortcuts (@ and #) with instant popover trigger,
  including accent-insensitive matching and wider conversation popover
- Localized last activity time and inbox name on conversation preview cards
- Thread + main interplay: also-send-in-channel mirror, parent_id filter,
  per-message conversation link, hidden buttons inside thread view,
  reactions update across both lists, scroll-to-message behavior
- Search service uses f_unaccent for messages, channel names and user names
  via dedicated GIN trigram functional indexes
- Renamed InternalChat::ProGating to InternalChat::Limits with neutral
  semantics
- Consolidated 17 internal chat migrations into 3 (tables, default channels,
  unaccent search) and added a rake task to ensure the f_unaccent function
  exists before db:schema:load
- Swagger paths and definitions updated to match the current state of the
  feature (also_send_in_channel, status codes, pro-required responses,
  hidden member flag, search meta fields, etc.)

* fix(internal-chat): use Rake task augmentation for db:schema:load hook

The previous `Rake::Task['db:schema:load'].enhance(...)` guarded by
`task_defined?` silently no-op'd in CI when the rake file loaded before
ActiveRecord's rake_tasks block ran. Re-opening `db:schema:load` via
Rake's `task name => deps` DSL augments the existing task regardless of
load order, ensuring the f_unaccent function is created before schema.rb
references it.

* fix(internal-chat): enhance db:schema:load from Rakefile after load_tasks

Adding the prereq inside lib/tasks/internal_chat_search.rake (via either
`Rake::Task#enhance` or task DSL augmentation) was being silently dropped
in CI, presumably due to load order between application rake files and
ActiveRecord's `rake_tasks` block. Moving the `enhance` to the Rakefile
itself, after `Rails.application.load_tasks`, guarantees both
`db:schema:load` and `db:internal_chat:ensure_search_functions` are
defined before the prereq is added.

Also leaves a debug `puts` in the task body so future regressions are
visible from CI logs.

* chore(internal-chat): add diagnostic logging to f_unaccent hook

* fix(internal-chat): install f_unaccent on all envs iterated by db:schema:load

Rails' `db:schema:load` in development env iterates over BOTH the
development and test databases (see
`ActiveRecord::Tasks::DatabaseTasks.each_current_environment`), but our
hook was only installing the function on the currently-connected
database. CI defaults to development env (no `RAILS_ENV` set), so the
function landed on `chatwoot_dev` while `chatwoot_test` remained
without it, causing the schema load to fail when creating the functional
indexes against the test DB.

The hook now mirrors the same iteration logic and installs the function
on every relevant config, restoring the original AR connection
afterwards.

* fix(internal-chat): align listener spec with current broadcast payload

- internal_chat_message_created now emits two broadcasts (the message
  itself plus an automatic typing_off), so the spec switches to
  `allow`/`have_received` to assert the message broadcast without caring
  about the additional typing_off call.
- internal_chat_reaction_created payload uses `message_id`, not
  `internal_chat_message_id`. Update the spec expectation to match.

* chore(internal-chat): remove redundant DSL augmentation in rake task

* fix(internal-chat): harden gates, kill N+1s and reduce race risk

Closes review findings raised on the internal chat PR:

- Restrict role mass-assignment in ChannelMembersController so only
  account administrators can promote new members to channel admin.
- Wrap private-channel create/unarchive in a Postgres advisory lock per
  account so concurrent requests can no longer bypass the freemium limit.
- Replace `replies.size` and `votes.size` (per-broadcast queries) with
  `replies_count` / `votes_count` counter caches.
- Make `update_channel_activity` an atomic compare-and-set update so
  concurrent message creates can never regress `last_activity_at`.
- Optimize `Poll#total_votes_count` to use the cached column and eager-
  loaded options instead of a per-poll `votes.count` query.
- Add `internal_chat_messages.account_id` foreign key (`ON DELETE
  CASCADE`) to prevent orphan rows.
- Escape HTML in `ChannelSidebar.highlightMatch` to close a v-html XSS
  via incomplete tags in message search snippets.
- Cleanup `typingOffTimer` on `ChannelView` unmount.
- Add stable sort to `getChannelsByCategory` (alphabetical) and
  `getDMChannels` (last activity) to prevent UI reorder thrash.
- Localize `PollDisplay` time-remaining strings (en + pt-BR).
- Add specs covering the 90-day search history filter and the search
  controller endpoint, plus regenerate the consolidated migration
  with the new columns and FK.

* docs(swagger): note role mass-assignment restriction on channel members

Document that the `role` field on the channel member create payload is
silently coerced to `member` for callers that are not account
administrators, matching the controller behavior introduced in the
previous commit.

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-11 13:50:15 -03:00
Tanmay Deep Sharma
224b1f98b0
fix: handle ioerror in imap fetch (#13960)
## Description

The IMAP email fetch job (Inboxes::FetchImapEmailsJob) crashes with an
unhandled IOError: closed stream when the mail server's SSL socket is
closed mid-write during Net::IMAP#fetch. This error was being reported
to Sentry because the rescue clause only caught EOFError, not its parent
class IOError.

Fixes
[CW-6689](https://linear.app/chatwoot/issue/CW-6689/ioerror-closed-stream-ioerror)

Widened the rescue in fetch_imap_emails_job.rb from EOFError to IOError.

In Ruby's exception hierarchy, EOFError is a subclass of IOError:
```
StandardError
  └── IOError
        └── EOFError
```
The Sentry stacktrace shows a plain IOError: closed stream raised from
OpenSSL::Buffering#do_write → Net::IMAP#put_string → Net::IMAP#fetch.
Since this is an IOError (not EOFError), it bypassed the existing rescue
and fell through to the StandardError catch-all, which reported it to
Sentry as an unhandled exception.

Rescuing IOError now catches both:

IOError: closed stream — the reported crash (parent class)
EOFError — the previously handled case (still caught as a subclass)

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)



## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-10 13:31:28 +05:30
Gabriel Jablonski
b0a8fa70d0
fix(signatures): allow admins to manage inbox signatures without explicit membership (#260)
Administrators have access to all inboxes in an account but the
validate_inbox_access filter only checked InboxMember records, returning
401 for admins not explicitly added as inbox members.
2026-04-09 16:17:20 -03:00
Sivin Varghese
bd14e96ed9
chore: allow article to create without content (#14007) 2026-04-09 10:40:37 +05:30
Gabriel Jablonski
8cf6e8907f
release v4.12.0-fazer-ai.47 (#259)
* fix(whatsapp): add idempotent message sending to prevent duplicates on timeout retry

When sending media messages via Baileys, Net::ReadTimeout causes Sidekiq to
retry the job, potentially sending the same message multiple times. This adds
a chatwootMessageId parameter to the Baileys API request, enabling server-side
deduplication via Redis. Also increases HTTP timeout to 120s and channel lock
to 130s to reduce false timeouts.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

* fix: address review feedback

- Use error.class.name assertions for parallel/reloading safety
- Assert reconnect endpoint was not called on 409 (stronger assertion)

* fix: address review feedback (round 2)

- Only release channel lock in ensure if it was actually acquired (prevents
  clearing another worker's lock on timeout)
- Assert chatwootMessageId in reproduction spec body matcher

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-08 20:52:26 -03:00
YJack0000
45124c3b41
fix(i18n): improve zh-TW translation coverage and quality (#14004)
Comprehensive update to Traditional Chinese (Taiwan) translations. As a
native zh-TW speaker and active user based in Taiwan, I found the
existing translations were quite incomplete (~54% overall) with many
strings still in English. Some existing translations also used
Simplified Chinese terms or unnatural phrasing.

I chose to submit this as a direct PR rather than going through Crowdin
because working through all the files at once is much faster and lets me
ensure consistent terminology across the entire locale.

Closes #14003

## What changed

**Backend (`config/locales/zh_TW.yml`)**
- Translated all ~259 previously untranslated strings (was ~19%
complete, now 100%)
- Covers: error messages, notifications, activity logs, integration
descriptions, Captain AI, public portal, reports

**Frontend (42 JSON files under `dashboard/i18n/locale/zh_TW/`)**
- Translated ~2,627 previously untranslated strings (was ~50% complete,
now ~100%)
- Most impacted files: `inboxMgmt.json`, `integrations.json`,
`settings.json`, `conversation.json`, `contact.json`, `report.json`

**Quality fixes across all files**
- Replaced Simplified Chinese terms mixed into zh-TW: 账→帳, 获→取得, 模板→範本,
收件箱→收件匣, 重置→重設, 自定義→自訂
- Standardized terminology for consistency: 客服人員 (agent), 延後 (snooze),
稽核 (audit), 巨集 (macro)
- Fixed incorrect translations (e.g., audit log table headers were
swapped, availability label was wrong)

## How to test

1. Set account/user language to 中文(台灣)
2. Navigate through the dashboard — settings, inbox management,
integrations, reports, conversations
3. Verify strings display in natural Traditional Chinese with no
remaining English gaps
4. Check that all placeholders (names, counts, dates) render correctly
2026-04-08 13:42:20 +05:30
Sivin Varghese
699b12b1d3
fix: Block inline images in message signatures (#13772)
# Pull Request Template

## Description

This PR includes, block inline images in message signatures and prevent
auto signature insertion when editor is disabled.

- Strip inline base64 images from signature on save and show warning
message
- Add `INLINE_IMAGE_WARNING` translation key for signature inline image
removal notification
- Add disabled check to `addSignature()` to prevent signature insertion
when editor is disabled
- Add `isEditorDisabled` checks to signature toggle logic in
`toggleSignatureForDraft()`, `replaceText()`, and `clearMessage()`
- Remove unused `replaceText` from the codebase, which belongs to old
`textarea` editor

Fixes
https://linear.app/chatwoot/issue/CW-6588/the-browser-hangs-when-the-message-signature-contains-inline-image

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video
https://www.loom.com/share/fb556b46a12a4308a737eed732d5ed73


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-04-08 12:17:19 +05:30
Shivam Mishra
e5107604a0
feat: account enrichment using context.dev [UPM-27] (#13978)
## Account branding enrichment during signup

This PR does the following

### Replace Firecrawl with Context.dev

Switches the enterprise brand lookup from Firecrawl to Context.dev for
better data quality, built-in caching, and automatic filtering of
free/disposable email providers. The service interface changes from URL
to email input to match Context.dev's email endpoint. OSS still falls
back to basic HTML scraping with a normalized output shape across both
paths.

The enterprise path intentionally does not fall back to HTML scraping on
failure — speed matters more than completeness. We want the user on the
editable onboarding form fast, and a slow fallback scrape is worse than
letting them fill it in.

Requires `CONTEXT_DEV_API_KEY` in Super Admin → App Config. Without it,
falls back to OSS HTML scraping.

### Add job to enrich account details

After account creation, `Account::BrandingEnrichmentJob` looks up the
signup email and pre-fills the account name, colors, logos, social
links, and industry into `custom_attributes['brand_info']`.

The job signals completion via a short-lived Redis key (30s TTL) + an
ActionCable broadcast (`account.enrichment_completed`). The Redis key
lets the frontend distinguish "still running" from "finished with no
results."
2026-04-08 11:16:52 +05:30
Shivam Mishra
871f2f4d56
fix: harden fetching on upload endpoint (#14012) 2026-04-08 10:47:54 +05:30
Gabriel Jablonski
dba5379d5e
fix(whatsapp): include baileys and z-api in multi-attachment split (#256)
The ReplyBox multi-attachment split only covered Twilio, Cloud, and
360Dialog providers. Baileys and Z-API were added later and were
missing from the check, causing extra attachments to be silently
dropped. Use the generic isAWhatsAppChannel flag instead.
2026-04-07 20:13:29 -03:00
Shivam Mishra
4f94ad4a75
feat: ensure signup verification [UPM-14] (#13858)
Previously, signing up gave immediate access to the app. Now,
unconfirmed users are redirected to a verification page where they can
resend the confirmation email.

- After signup, the user is routed to `/auth/verify-email` instead of
the dashboard
- After login, unconfirmed users are redirected to the verification page
- The dashboard route guard catches unconfirmed users and redirects them
- `active_for_authentication?` is removed from the sessions controller
so unconfirmed users can authenticate — the frontend gates access
instead
- If the user visits the verification page after already confirming,
they're automatically redirected to the dashboard
- No session is issued until the user is verified

<details><summary>Demo</summary>
<p>

#### Fresh Signup


https://github.com/user-attachments/assets/abb735e5-7c8e-44a2-801c-96d9e4823e51

#### Google Fresh Signup


https://github.com/user-attachments/assets/ab9e389a-a604-4a9d-b492-219e6d94ee3f


#### Create new account from Dashboard


https://github.com/user-attachments/assets/c456690d-1946-4e0b-834b-ad8efcea8369



</p>
</details>

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-04-07 13:45:17 +05:30
Aakash Bakhle
fbe3560b7a
feat(captain): Add paywall and expose Custom Tools (#13977)
# Pull Request Template

## Description

Custom tools is now discoverable on all plans

## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

Before:
<img width="390" height="446" alt="CleanShot 2026-04-02 at 13 40 11@2x"
src="https://github.com/user-attachments/assets/0a751954-f3ad-47d6-85b8-1e2f1476a646"
/>


After:

<img width="392" height="522" alt="CleanShot 2026-04-02 at 13 40 47@2x"
src="https://github.com/user-attachments/assets/62a252f6-2551-47a9-b50c-be949f08c456"
/>

<img width="1826" height="638" alt="CleanShot 2026-04-02 at 13 37 39@2x"
src="https://github.com/user-attachments/assets/77dc2a75-3d76-44cf-8579-8d3457879bd0"
/>


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2026-04-07 10:58:29 +05:30
gabrieljablonski
94c0827e50 feat(conversations): add per_page support to filter service
Allow customizable page size for conversation filter results via
per_page parameter, capped at 100. Defaults to CONVERSATION_RESULTS_PER_PAGE
env var or 25.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-06 19:09:09 -03:00
Captain
8c0c0fd32c
chore: Update translations (#13990)
Co-authored-by: Sojan Jose <sojan.official@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-04-06 15:35:59 +05:30
Muhsin Keloth
50d6ebaaca
fix(agent-bot): Dispatch conversation_status_changed event to agent bots (#14002)
Agent bots assigned to a conversation were not receiving
`conversation_status_changed` webhook events. This meant bots could not
react to status transitions like moving a conversation to **pending**.
The deprecated `conversation_opened` and `conversation_resolved` events
were still being delivered, but the newer unified
`conversation_status_changed` event was silently dropped because
`AgentBotListener` had no handler for it.


## What changed

- Added `conversation_status_changed` handler to `AgentBotListener`,
matching the pattern already used by `WebhookListener`. The payload
includes `changed_attributes` so bots know which status transition
occurred.

## How to test

1. Configure an agent bot with an `outgoing_url` (e.g. a webhook.site
endpoint).
2. Assign the bot to an inbox or conversation.
3. Change a conversation's status to **pending** (or any other status).
4. Verify the bot receives a `conversation_status_changed` event with
the correct `changed_attributes`.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

---------

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-06 14:05:50 +04:00
Shivam Mishra
95463230cb
feat: sign webhooks for API channel and agentbots (#13892)
Account webhooks sign outgoing payloads with HMAC-SHA256, but agent bot
and API inbox webhooks were delivered unsigned. This PR adds the same
signing to both.

Each model gets a dedicated `secret` column rather than reusing the
agent bot's `access_token` (for API auth back into Chatwoot) or the API
inbox's `hmac_token` (for inbound contact identity verification). These
serve different trust boundaries and shouldn't be coupled — rotating a
signing secret shouldn't invalidate API access or contact verification.

The existing `Webhooks::Trigger` already signs when a secret is present,
so the backend change is just passing `secret:` through to the jobs.
Shared token logic is extracted into a `WebhookSecretable` concern
included by `Webhook`, `AgentBot`, and `Channel::Api`. The frontend
reuses the existing `AccessToken` component for secret display. Secrets
are admin-only and excluded from enterprise audit logs.

### How to test

Point an agent bot or API inbox webhook URL at a request inspector. Send
a message and verify `X-Chatwoot-Signature` and `X-Chatwoot-Timestamp`
headers are present. Reset the secret from settings and confirm
subsequent deliveries use the new value.

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-04-06 15:28:25 +05:30
Muhsin Keloth
f4d66566d0
fix(agent-bot): Include changed_attributes in conversation_updated webhook (#14001)
The `conversation_updated` webhook sent to AgentBots did not include
`changed_attributes`, making it impossible for bots to distinguish
between different types of conversation updates (e.g. bot assignment vs
label change vs status change).

This aligns the AgentBot webhook payload with the existing
`WebhookListener` behavior, which already includes `changed_attributes`.

## How to reproduce

1. Assign an AgentBot to a conversation
2. Then update the conversation (e.g. add a label)
3. **Before fix:** Both events arrive with identical payload structure —
bot cannot tell them apart
4. **After fix:** Each event includes `changed_attributes` showing
exactly what changed

## What changed

- **`AgentBotListener#conversation_updated`**: Added
`changed_attributes` to the webhook payload using
`extract_changed_attributes` (same pattern as `WebhookListener`)

## How to test

1. Assign an AgentBot to a conversation via API
2. Check the webhook payload — should include:
   ```json
   "changed_attributes": [
{ "assignee_agent_bot_id": { "previous_value": null, "current_value": 7
} }
   ]
   ```
3. Update the conversation (e.g. add a label)
4. Check the webhook payload — `changed_attributes` should reflect the
label change, not bot assignment

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-06 11:14:09 +04:00
Tanmay Deep Sharma
5fd3d5e036
feat: allow zero conversation limit capacity policy (#13964)
## Description

Two improvements to Agent Capacity Policy:

**1. Support exclusion via zero conversation limit**
Allow `conversation_limit` to be `0` on inbox capacity limits. Agents
with a zero limit are excluded from auto-assignment for that inbox while
remaining members for manual assignment.

**2. Fix exclusion rules duration input**
- Default changed from `10` to `null` so time-based exclusion isn't
applied unless explicitly set.
- Minimum lowered from 10 to 1 minute.
- `DurationInput` updated to handle `null` values correctly.

## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

- Added model and capacity service specs for zero-limit exclusion
behavior.
- Tested manually via UI flows 

## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-04-06 11:39:14 +05:30
Gabriel Jablonski
053e684261
feat(mailer): add i18n support for transactional emails with pt-BR (#255)
* feat(mailer): add i18n support for all transactional emails with pt-BR translations

- Create Liquid i18n filter (LiquidFilters::I18nFilter) exposing I18n.t() as `t` filter
  with interpolation support via positional args
- Replace hardcoded English strings in all 26 Liquid email templates with i18n keys
- Replace hardcoded English strings in all 5 Devise ERB email templates (OSS + enterprise)
  with t() calls, using raw output (<%==) to prevent HTML-encoding of apostrophes
- Translate all mailer subjects to use I18n.t() for locale-aware rendering
- Add comprehensive pt-BR translations for all transactional emails
- Add SSO-specific i18n keys for enterprise confirmation instructions
- Fix ApplicationRecord#to_drop to walk STI hierarchy (e.g. SuperAdmin -> UserDrop)

* fix: address CodeRabbit review feedback

- Use _html suffix for Devise translation keys to prevent XSS while
  keeping apostrophes unencoded (Rails escapes interpolations automatically)
- Replace hardcoded English in SLA templates with full_body i18n keys
- Fix _target="blank" typo to target="_blank" in attachment links
- Add i18n for tiktok_disconnect subject and create liquid template
- Extract brand_name to private method in AccountNotificationMailer

* fix: address round 2 review feedback

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-03 15:48:52 -03:00
gabrieljablonski
0b6bc691ad revert: undo mailer i18n commits for PR-based rework 2026-04-03 13:49:06 -03:00
gabrieljablonski
ca765f5645 fix(mailer): update enterprise Devise template and fix HTML escaping in email translations
- Add i18n to enterprise confirmation_instructions.html.erb (SAML/SSO support)
- Add SSO-specific translation keys (en + pt_BR)
- Use raw output (<%==) in Devise ERB templates to prevent apostrophe HTML-encoding
2026-04-03 13:43:49 -03:00
Gabriel Jablonski
60839b9dd6
feat(mailer): add i18n support for all transactional emails with pt-BR translations (#254)
- Create Liquid i18n filter (LiquidFilters::I18nFilter) exposing I18n.t() as `t` filter
- Replace hardcoded English strings in all 26 Liquid email templates with i18n keys
- Replace hardcoded English strings in all 4 Devise ERB email templates with t() calls
- Translate all mailer subjects to use I18n.t() for locale-aware rendering
- Add comprehensive pt-BR translations for all transactional emails
- Fix ApplicationRecord#to_drop to walk STI hierarchy (SuperAdmin -> User)
2026-04-03 13:32:34 -03:00
Gabriel Jablonski
84242aae7b
release v4.12.0-fazer-ai.44 (#253)
* fix(whatsapp): use payload filename for documents to avoid Content-Disposition parsing issues

When receiving documents via the WhatsApp Cloud API, filenames with
spaces or special characters were mangled due to the Down gem's
case-sensitive Content-Disposition header parsing. Now uses the
filename from the WhatsApp message payload when available, falling
back to Content-Disposition for other attachment types.

* fix: scope payload filename preference to document messages only

* fix: revert document-only scope, apply payload filename for all attachment types
2026-04-03 12:03:12 -03:00
Pranav
441fe4db11
fix: scope external_url override to Instagram DM conversations only (#13982)
Previously, all incoming messages from Facebook channel with
instagram_id had their attachment data_url and thumb_url overridden with
external_url. This caused issues for non-Instagram conversations
originating from Facebook Message where the file URL should be used
instead.

Narrows the override to only apply when the conversation type is
instagram_direct_message, which is the only case where Instagram's CDN
URLs need to be used directly.

Fixes
https://linear.app/chatwoot/issue/CW-6722/videos-are-missing-in-facebook-conversation

---------

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-02 19:56:23 +05:30
Shivam Mishra
b9b5a18767
revert: html background for widget (#13981)
Reverts chatwoot/chatwoot#13955
2026-04-02 16:02:22 +05:30
Muhsin Keloth
b815eb9ce0
fix(agent-bot): Dispatch webhook event on agent bot assignment (#13975)
When an AgentBot is assigned to a conversation after the first message
has already been received, the bot does not respond because it never
receives any event. The `message_created` event fires before the bot is
assigned, and the bot has no way to know it was assigned.

Chatwoot already dispatches a `CONVERSATION_UPDATED` event when
`assignee_agent_bot_id` changes, but `AgentBotListener` wasn't listening
for it. This fix adds a `conversation_updated` handler so the bot
receives a webhook with the conversation context when assigned.

## How to reproduce

1. Customer sends a message → conversation created, `message_created`
fires
2. System processes the message (adds labels, custom attributes)
3. System assigns an AgentBot to the conversation via API
4. **Before fix:** Bot receives no event and never responds
5. **After fix:** Bot receives `conversation_updated` event with
conversation payload

## What changed

- **`AgentBotListener`**: Added `conversation_updated` handler that
sends the conversation webhook payload to the assigned bot when the
conversation is updated

## How to test

1. Create an AgentBot with an `outgoing_url` pointing to a webhook
inspector (e.g. webhook.site)
2. Send a message to create a conversation
3. Assign the AgentBot to the conversation via API:
   ```
   POST /api/v1/accounts/{id}/conversations/{id}/assignments
   { "assignee_id": <bot_id>, "assignee_type": "AgentBot" }
   ```
4. Verify the bot receives a `conversation_updated` event at its webhook
URL

🤖 Generated with [Claude Code](https://claude.com/claude-code)

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-02 13:55:05 +04:00
Muhsin Keloth
b3d0af84c4
fix(widget): Queue SDK-set conversation attributes and labels for first message (#13912)
### Description

When integrating the web widget via the JS SDK, customers call
setConversationCustomAttributes and setLabel on chatwoot:ready — before
any conversation exists. These API calls silently fail because the
backend endpoints require an existing conversation. When the visitor
sends their first message, the conversation is created without those
attributes/labels, so the message_created webhook payload is missing the
expected metadata.

This change queues SDK-set conversation custom attributes and labels in
the widget store when no conversation exists yet, and includes them in
the API request when the first message (or attachment) creates the
conversation. The backend now permits and applies these params during
conversation creation — before the message is saved and webhooks fire.

###  How to test

  1. Configure a web widget without a pre-chat form.
2. Open the widget on a test page and run the following in the browser
console after chatwoot:ready:
`window.$chatwoot.setConversationCustomAttributes({ plan: 'enterprise'
});`
`window.$chatwoot.setLabel('vip');` // must be a label that exists in
the account
  3. Send the first message from the widget.
4. Verify in the Chatwoot dashboard that the conversation has plan:
enterprise in custom attributes and the vip label applied.
5. Set up a webhook subscriber for `message_created` confirm the first
payload includes the conversation metadata.
6. Verify that calling `setConversationCustomAttributes` / `setLabel` on
an existing conversation still works as before (direct API path, no
regression).
  7. Verify the pre-chat form flow still works as expected.
2026-04-02 12:09:24 +04:00
Muhsin Keloth
d83beb2148
fix: Populate extension and include content_type in attachment webhook payload (#13945)
Attachment webhook event payloads (`message_created`) were missing the
file extension and content type. The `extension` column existed but was
never populated, and `content_type` was not included in the payload at
all.

## What changed

- Added `before_save :set_extension` callback to extract file extension
from the filename when saving an attachment.
- Added `content_type` (from ActiveStorage) to the `file_metadata` used
in `push_event_data`.

### Before
```json
{
  "extension": null,
  "data_url": "...",
  "file_size": 11960
}
```

### After
```json
{
  "extension": "pdf",
  "content_type": "application/pdf",
  "data_url": "...",
  "file_size": 11960
}
```

## How to reproduce
1. Send a message with a file attachment (e.g., PDF) via any channel
2. Inspect the `message_created` webhook payload
3. Observe `extension` is `null` and `content_type` is missing

🤖 Generated with [Claude Code](https://claude.com/claude-code)

---------

Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-02 11:13:11 +04:00