This fix consists of translating the message when another user is typing on the other side.
---
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
Some email clients automatically set Content-Disposition to inline for
specific content types, such as images. In cases where the email body is
empty, inline attachments may not display correctly due to our previous
implementation. Our assumption was that these attachments are referenced
within text/plain or text/html parts.
Customer-reported issues, especially with Apple Mail, show emails with
attachments marked as inline but without any corresponding text parts.
This leads to missing attachments even though would have processed the
attachment.
This update introduces a check for the presence of a text part. If none
exists, inline attachments are treated as regular attachments and added
to the external attachments array, ensuring that all attachments display
properly.
<details>
<summary><b>Script to update the existing emails that are already
available in the system</b></summary>
```rb
def update_content id
message = Message.find id
conversation = message.conversation
message_id = message.source_id
channel = message.inbox.channel
authentication_type = 'XOAUTH2'
imap_password = Google::RefreshOauthTokenService.new(channel: channel).access_token
imap = Net::IMAP.new(channel.imap_address, port: channel.imap_port, ssl: true)
imap.authenticate(authentication_type, channel.imap_login, imap_password)
imap.select('INBOX')
results = imap.search(['HEADER', 'MESSAGE-ID', message_id])
message_content = imap.fetch(results.first, 'RFC822').first.attr['RFC822']
mail = MailPresenter.new(Mail.read_from_string(message_content))
mail_content = if mail.text_content.present?
mail.text_content[:reply]
elsif mail.html_content.present?
mail.html_content[:reply]
end
attachments = mail.attachments.last(Message::NUMBER_OF_PERMITTED_ATTACHMENTS)
inline_attachments = attachments.select { |attachment| attachment[:original].inline? && mail_content.present? }
regular_attachments = attachments - inline_attachments
regular_attachments.each do |mail_attachment|
attachment = message.attachments.new(
account_id: conversation.account_id,
file_type: 'file'
)
attachment.file.attach(mail_attachment[:blob])
end
message.save!
end
```
</details>
The last item in the sidebar top level group has an indicator specified,
the problem in our case is that the structure can be nested and have sub
groups. So selecting the last item correctly can be tricky.
Previous implementation relied on the using DOM queries to find the last
item from a flat list of children, it would trigger on a `watch`. This
was error-prone as well as non idiomatic. The new approach is CSS-only
and reduces the unnecessary compute required.
Codepen for reference: https://codepen.io/scmmishra/pen/yLmKNLW
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Ensures users are seamlessly directed to the first available menu item upon opening a group, improving UX by reducing unnecessary clicks. This change enhances navigation flow within groups.
Co-authored-by: Pranav <pranavrajs@gmail.com>
# Pull Request Template
## Description
This PR fixes the issue where the bulk action inbox assignable agent
list was not showing.
The issue started after merging this [feat: Vite+Vue 3
PR](https://github.com/chatwoot/chatwoot/pull/10047 ).
**Cause of issue**
Previously, `selectedInboxes` was accessed from the `ChatList.vue`
component. However, after moving the bulk action logic from mixin to the
`useBulkActions.js` composable, we were still referencing
`selectedInboxes` from the `ChatList.vue` component, even though it was
being set in the composable. This caused the API failed to load the
assignable agent list.
Ref:https://github.com/chatwoot/chatwoot/blob/develop/app/javascript/dashboard/composables/chatlist/useBulkActions.js#L18
**Solution**
Removed the usage of `selectedInboxes` from the `ChatList.vue` component
ref and using `selectedInboxes` ref directly from the
`useBulkActions.js`
Fixes
https://linear.app/chatwoot/issue/CW-3696/bulk-action-agent-list-is-not-loading
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Loom video**
https://www.loom.com/share/21e3835b3db04e34b94531ec128b586b?sid=beda60f0-1c8e-457b-b617-379d4af91873
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR has the initial version of the new sidebar targeted for the next major redesign of the app. This PR includes the following changes
- Components in the `layouts-next` and `base-next` directories in `dashboard/components`
- Two generic components `Avatar` and `Icon`
- `SidebarGroup` component to manage expandable sidebar groups with nested navigation items. This includes handling active states, transitions, and permissions.
- `SidebarGroupHeader` component to display the header of each navigation group with optional icons and active state indication.
- `SidebarGroupLeaf` component for individual navigation items within a group, supporting icons and active state.
- `SidebarGroupSeparator` component to visually separate nested navigation items. (They look a lot like header)
- `SidebarGroupEmptyLeaf` component to render empty state of any navigation groups.
----
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
The current task for loading `GeoLite2-City.mmdb` doesn't work for all build types. This PR addresses this and move the task to initializer to ensure consistency across environments.
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Sojan Jose <sojan.official@gmail.com>
Vue i18n has a new [linked message
syntax.](https://vue-i18n.intlify.dev/guide/essentials/syntax.html#linked-messages)
When it encounters `@` it assumes that we're trying to use a linked
message. And tries to parse it as such, in any case, it breaks since the
syntax is not valid and the params are not present. So it causes an
error. This works on dev but on production the error is bubbled up to
the top and rendering breaks.
A lot of folks use Chatwoot with default locale set in the env, this
surfaced the issue for the languages for which the syntax was not
updated
Fixes: https://github.com/chatwoot/chatwoot/issues/10313
# Pull Request Template
## Description
This PR resolves the issue where the modal in the context menu
disappears when not being hovered over.
**Cause of issue.**
The problem occurred because the modal-related component was placed
inside `MessageContextMenu.vue`, and the parent wrapper was using the
classes `group-hover:visible invisible`. This caused the modal to only
appear when the message item, where the context menu was opened, was
hovered over.
**Solution**
To fix this, I removed the `group-hover:visible` invisible class from
the parent wrapper and moved it into the `woot-button` within the
`MessageContextMenu.vue` component. Additionally, I added a nested group
with the class group/context-menu, allowing the focus to remain on the
context menu itself.
Fixes
https://linear.app/chatwoot/issue/PR-1415/modal-in-the-context-menu-disappears-unless-hovered
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Loom video**
**Before**
https://www.loom.com/share/458f90708664493c86e909a56869d065?sid=0564a508-09a5-4e73-800b-8042140a22ba
**After**
https://www.loom.com/share/c119936d181d406d89468f9482ef6b81?sid=5cf3b1b4-6c66-4f8c-8f93-a62465a93b57
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR adds new colors based on the new design targeted for v4.
Some usage guidelines
- All new colors are prefixed with `n` so to use solid, we use
`bg-n-solid-1`
- To use slate use `text-n-slate-12` it automatically toggles between
radix `slate` and `slateDark`
- The `weak` and `strong` colors are specifically used for borders
Fixes the following issues
- https://chatwoot-p3.sentry.io/issues/5966466083
- https://chatwoot-p3.sentry.io/issues/5966497518
- https://chatwoot-p3.sentry.io/issues/5966555379
For the first one, I am not sure if the fix is 100% correct, since I was
not able to reproduce, but I am confident it will work.
For both, 1st and 2nd issues, the problem came from the fact that we set
individual records to `undefined` when the intent was to remove it,
explicitly using delete fixes the issue.
### Whats up with the store changes?
Glad you asked, this comes down to Vue reactivity, previously Vue didn't
track undefined strictly, it just kinda ignored it, in Vue 3, the
reactivity changed significantly when they introduced ES6 proxies. The
Proxy tracks all property changes, including those set to undefined, so
properties remain enumerable.
So to delete a record, we actually have to the delete it using the
delete keyword, or replace the parent object with a new object splicing
the object to be deleted out.
I am assuming it worked earlier because VueX 3 reactivity was using
Object.defineProperty. Setting it to undefined might have "deleted" it
earlier
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
We will use
[histoire](https://histoire.dev/guide/vue3/getting-started.html) for
component development. I've locked the version to 0.17.15 as it had
issues in the latest versions.
Run the following commands to start the development server.
```bash
# Start the development server
pnpm story:dev
# Build the assets to deploy it to website
pnpm story:build
# View the production version of the build
pnpm story:preview
```
This PR updates the sidebar component to use a native <a> tag for the Help Center URL component. It also updates the build pipeline to use the esbuild options minifyIdentifiers and keepNames set to true.
In the `DropdownList.vue` component, the `onSearch` function was not properly passing the search value to the parent component. This resulted in the `onSearch` event in parent components (such as `LinkIssue.vue`) receiving an undefined value instead of the actual search term.
f18ed01eb7/app/javascript/dashboard/components/ui/Dropdown/DropdownList.vue (L45-L52)
The issue was resolved by modifying the `onSearch` function in `DropdownList.vue` to correctly pass the search value to the `debouncedEmit` function:
When moving form using Gmail Legacy auth to using OAuth, we need the
email address that will be used to connect. This is because we need to
store this email address in the cache and reuse when we get the callback
to find the associated inbox.
However there are cases where the imap login might be
`support@company.com` and the email used to communicate will be
`contact@company.com` (Probably an alias) In that case, we need to send
the correct email address to Chatwoot when re-authenticating
At the moment, we used the inbox email. This PR adds a check that
defaults to to `imap_login` if that is available and imap is enabled
This PR also fixes an unrelated problem where the email inbox creation
flow was not working
---
Tested it, it is working correctly
On production on multiple instances it may happen that the UI is
rendered in correctly, with a lot of options in the sidebar not
available. On further investigation I found out that the feature flag
checks were disabling multiple of those, and also we could see many
correlated errors that pointed towards missing information.
So, there were two problems here
1. The `vuex-router-sync` was not very reliable in some cases
2. In `App.vue` the watch on `currentAccountId` didn't always trigger.
## Fix Tested on Staging
Basically tried to reload the page ~50 times with cache enabled,
disabled, throttling, navigating different pages.
https://www.loom.com/share/1bb27294aa364ac4acfb647780d6385a?sid=87e31330-8cb7-4ded-8616-5e95e2ae3516
<details><summary>
#### What I thought was the fix
</summary>
<p>
### My chain of actions
Replacing vuex-router-sync at first worked fine, but then I saw it was
still failing in some cases, I assumed (I was half-correct tho) that the
rendering of the `App.vue` and syncing of the route to the store was not
happening in a synchronous pattern. So I decided, let's not rely on the
store when the route is directly available in the App context.
Following this, I refactored `useAccount` composable to use `useRoute`
directly, instead of the store, and then replaced the getter inside
`App.vue`. What this did was surface the issue but more consistently 🤯
I saw the watcher, added some console logs, and turns out it was not
getting triggered in all those cases. So I added an `immediate` to it.
And viola, it works!
At the moment, this is deployed to staging and seems to be working
correctly. But we still need to verify it for sure, since how this issue
was surfaced is still a mystery. All we know is that it shows up when
the widget is also loaded alongside the app (if it loads before or after
the app, it works fine)
### What about the route in the store?
Well I have used the `route` usage there with fallback to the store
state. Since Vuex exists in the app context, the route should always be
available to it. But after today I have lost all trust in JavaScript and
will worship rails until end of my life, so I added that in a
`try-catch` block, logged the error to Sentry
</p>
</details>
## Here's the real fix
If you read the explanation I wrote earlier, I thought I fixed the
issue, but then the chat list navigation completely broke. So I removed
the custom route sync implementation and added the original package
back. Turns out the vuex-router-sync earlier was placed after the app
was initalized, however for it to work, the vue app context is not
required. And it's best to run it before the app is even bootstrapped,
so I added it back and placed it correctly.
So the following changes fixes this problem
1. Hoisting the `sync` function call to before we call `createApp` this
ensures that the stores and route hooks are in place before even the app
is created
2. Ensuring the `initializeAccount` is run immediately when watching
`currentAccountId`
4. Source `currentAccountId` for critical top of the tree components
directly from the route instead of the store
There were two warnings showing up on new teams page
1. `errorMessage` prop was getting invalid value, this was because were
short circuting the error message using `&&`, fixed it by using ternary
operator
2. `vue-i18n` has deprecated [rails
syntax](https://vue-i18n.intlify.dev/guide/essentials/syntax#rails-i18n-format),
fixed that warning by removing `%` before `{}` for interpolation
> Note: the `vue-i18n` deprecation needs to be handled, but we can do it
later
- Switch to pnpm based build
- Switch circleci from docker to machine to have more memory
- Fix frontend and backend tests
Fixes
https://linear.app/chatwoot/issue/CW-3610/fix-circle-ci-for-vite-build
---------
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
- Implemented custom @play, @pause methods to update the state of the recording. Once the recording is finished the button icon changes from stop button to play/pause button.
- Removes the console error undefined hasAudio
Fixes https://linear.app/chatwoot/issue/CW-3609/audio-recorder-issue
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This PR has the following fixes
1. preview of article inside the iframe, earlier this didn't work because the iframe didn't get the URL correctly. We fix that by passing the URL is a query instead
2. Emoji picker caused a weird redirect, this was only happening when the chunk was loaded async, this PR changes it to use regular loading instead
When Vue 3 is used with options API, any assignment to `this.<something>` is converted to a Proxy before assignment. This is fine as long as we are in the options context, problem arises when we access this in a `composable` any mutations on the object doesn't behave correctly as expected, this PR fixes that by moving the `automation` object inside the composable and using it in the options.
> Another option to fix such an issue is to make the object non-reactive, like done in places where we have `editorView`, but that wasn't viable here
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This PR makes the following changes
1. Update v-model bindings for components using the old `value` prop and `input` event method
2. Remove components that were not used anywhere
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Vue i18n would automatically merge arrays previously, it does not do so now. This PR fixes it by cleaning up the payload before passing it for translation
The `initOnEvents` was used to get the notification sound file and
trigger the 30 second loop, but since the function was replaced to using
class syntax, the removeEvent listener was not working. This PR fixes it
by reverting to the old syntax but moving it inside the constructor
instead and also adding a `once: true` to ensure it is always removed
automatically
These fixes are all auto generated and can be merged directly
Fixes the following issues
1. Event used on components should be hypenated
2. Attribute orders in components
3. Use `unmounted` instead of `destroyed`
4. Add explicit `emits` declarations for components, autofixed [using
this
script](https://gist.github.com/scmmishra/6f549109b96400006bb69bbde392eddf)
We ignore the top level v-if for now, we will fix it later
This PR allows migration of legacy GMail inbox users to new OAuth based
inbox
## How to test?
1. Create an inbox from the seed data and set it's IMAP address to
`imap.gmail.com` from the UI
2. Open `rails console` and run the following
```
inbox = Inbox.find(100) # use your inbox id here
channel = inbox.channel
channel.update(email: 'hello@chatwoot.com')
channel.prompt_reauthorization!
```
3. This will show the prompt on the UI. Once you click on Reauthorize,
it should open Google Auth. Reauthroize with the same email address as
used in the inbox and it should start working as usual
### Setting up ENV
```sh
GOOGLE_OAUTH_CLIENT_ID=<some-hash>.apps.googleusercontent.com
GOOGLE_OAUTH_CLIENT_SECRET=<client-secret>
GOOGLE_OAUTH_CALLBACK_URL="http://localhost:3000/omniauth/google_oauth2/callback"
```
This PR fixes the issue where proper error messages from the backend
were not displayed when an email already exists in the system during a
profile update, or when a phone number is already taken for Twilio
during the creation of a new account.
Fixes:
https://linear.app/chatwoot/issue/CW-3560/prod-customer-facing-issue-updating-email
We received customer reports that attachments in Twilio messages
required page reloads to appear. This issue occurred because in the old
Twilio builder, we saved the message and attachment in two stages. The
new builders follow a streamlined approach, where both are saved in a
single transaction. This update aligns the Twilio channel with the new
builder format and resolves the issue.
### Testing:
Tests cover the attachment cases, ensuring that all original tests pass
with these changes.
Fixes https://github.com/chatwoot/chatwoot/issues/9935
Fixes https://github.com/chatwoot/chatwoot/issues/8213
The articles were grouped by category, with locale being a derived
attribute from the category. If a category was deleted, the article
wouldn't appear on the dashboard. However, due to a bug, it would show
up in the uncategorized section on the public portal, leaving agents
unable to edit or update the article.
To address this issue, I've added a locale attribute directly to the
article. This attribute is automatically set from the category or the
portal's default locale if not supplied. The API parameters now use this
attribute to filter articles. As a result, the dashboard will display
articles even if they're not associated with a category, improving the
overall workflow.
**Main updates:**
- Add locale attribute to the Article model. Add db migration to back
fill the data based on the above logic.
- Add a new scope search_by_locale and use it instead of
search_by_category_locale.
- Update the ERB template to include the locale filter.
- Move from `joins` to `left_outer_joins` to include the articles with
no categories.
---------
Co-authored-by: Sojan <sojan@pepalo.com>
Fixes https://github.com/chatwoot/chatwoot/issues/6228
There is a country code selector for the phone input field. This is
often a point of frustration. See the response below.
> We are using the phone number field however this can be frustrating
for customers, especially mobile users, to select the +1 US country
code. Our users are typically local businesses and being able to default
to +1 country code in the phone number field or the account would
improve the interaction they have with customers.
Most people who run local businesses don't need a country selector.
However, to preserve the quality of the data we store, we need a country
code.
A balance between these two issues can be found with an auto-populating
country code field based on the browser's timezone. This is what I did
in this PR. Based on the browser timezone, we will resolve it to the
closest country code.
In admin settings, this Pr will add the UI for managing custom roles (
ref: https://github.com/chatwoot/chatwoot/pull/9995 ). It also handles
the routing logic changes to accommodate fine-tuned permissions.
---------
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
The `before_type_cast` method sometimes returns a string for
`message_type`, creating inconsistencies in different payloads. This
pull request will remove all `before_type_cast` usage and replace it
with `to_i` methods.
This PR enhances the emoji search functionality in the editor's emoji selector by improving how emoji names are displayed and searched.
The UI now shows emoji names instead of slugs, and the search logic has been updated to generate `searchString` without whitespaces, allowing users to search for emojis like 'face_with' using 'facewith'
# Pull Request Template
## Description
Replaces darkModeMixin with the new useDarkMode composable and replaces
wll usages of mixin the the composable in components and pages
Fixes
https://linear.app/chatwoot/issue/CW-3474/rewrite-darkmodemixin-mixin-to-a-composable
## Type of change
Please delete options that are not relevant.
- [x] New feature (non-breaking change which adds functionality)
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This PR continues the design update series, updates the design for the custom attributes management page. This PR improves the interaction in the Add Custom Attribute feature. Now, the attribute model in the add attribute form will default to the currently selected tab.
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This is the continuation of the design update PR. This changes the design for the inbox pages.
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
# Pull Request Template
## Description
The PR will replace the usage of `reportMixin` with the help of
`useReportMetrics()` composable.
Fixes
https://linear.app/chatwoot/issue/CW-3450/rewrite-reportmixin-mixin-to-a-composable
**Files updated**
1. dashboard/routes/dashboard/settings/reports/Index.vue
2. dashboard/routes/dashboard/settings/reports/BotReports.vue
3. dashboard/routes/dashboard/settings/reports/ReportContainer.vue
4.
dashboard/routes/dashboard/settings/reports/components/WootReports.vue
5.
dashboard/routes/dashboard/settings/reports/components/ChartElements/ChartStats.vue
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
Test the all the reports view.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
We are fetching linked Linear issues when opening a conversation if Linear integration is enabled. There may be some cases where the API call fails. We don't need to show an error message every time a user opens the conversation, as it's not critical. However, when someone clicks on the Linear icon, we can inform them that the integration is disabled. This PR will fix the issue.
# Pull Request Template
## Description
Replace Hook mixin with useHook composable
Fixes # (issue)
## Type of change
Please delete options that are not relevant.
- [ ] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update
## How Has This Been Tested?
Please describe the tests that you ran to verify your changes. Provide
instructions so we can reproduce. Please also list any relevant details
for your test configuration.
## Checklist:
- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
---------
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
# Pull Request Template
## Description
**Cause of Issue**
The problem was that the `clearSelectedState` action was being
dispatched late in the component lifecycle. By the time it was called,
child components like `ConversationBox` and `MessagesView` had already
been mounted and were trying to access data from a previous conversation
that no longer existed. This resulted in throwing error `TypeError
Unhandled Promise Rejection: null is not an object (evaluating
'e[Symbol.iterator]')` when users navigated from other screens to the
conversation view screen.
**Solution**
I added the `clearSelectedState` dispatch to the `created()` lifecycle
hook for cases where there's no `conversationId` from route props. This
ensures that the state is cleared before any child components are
mounted.
Fixes
https://chatwoot-p3.sentry.io/issues/5707937964/?project=4507182691975168
## Type of change
Please delete options that are not relevant.
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Steps to reproduce**
1. Navigate to chat list screen and open the console.
2. Open any chat, wait to load the messages and stay in conversation
view screen.
3. Then navigate to contact or any other view from primary sidebar.
4. Then back to chat list view.
5. Now you can see this error in console.
**Before**
https://www.loom.com/share/193aaf1d1926479982a192dfb06a8764?sid=3f9ee000-d6a0-47cc-a49f-0050d2c64bbf
**After**
https://www.loom.com/share/3d88cfd5e7744958bc5856dd601ee6c4?sid=0e07a5d0-e461-4a1a-914b-e49f669422f5
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR has the following changes
1. Fix tab styles issue caused by adding an additional wrapper for
getting an element ref on `ChatTypeTabs.vue`
2. Refactor `useKeyboardEvents` composable to not require an element
ref. It will use a local abort controller to abort any listener
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This is the continuation of the design update for the settings screens.
In this PR, the automation page is updated with the latest design.
- Moved the row to a new component
- Migrated both components to composition API.
- Order by ID (Earlier this was order by updated_at which was
confusing).
| Light | Dark |
| -- | -- |
| <img width="1438" alt="Screenshot 2024-08-21 at 9 46 48 PM"
src="https://github.com/user-attachments/assets/89d96745-6556-48a1-82fa-a115325c24c0">
| <img width="1398" alt="Screenshot 2024-08-21 at 9 46 57 PM"
src="https://github.com/user-attachments/assets/5f1935ec-6d0e-4f82-b895-f47244764474">
|
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
# Pull Request Template
## Description
This PR will replace the usage of `agentMixin`with the utility helpers
functions.
**Files updated**
1. dashboard/components/widgets/conversation/contextMenu/Index.vue
2. dashboard/components/widgets/conversation/ConversationHeader.vue
**(Not used)**
3. dashboard/routes/dashboard/commands/commandbar.vue
4. dashboard/routes/dashboard/conversation/ConversationAction.vue
5. dashboard/routes/dashboard/conversation/ConversationParticipant.vue
Fixes
https://linear.app/chatwoot/issue/CW-3442/rewrite-agentmixin-mixin-to-a-composable
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
**Test cases**
1. See agent list sorting based on availability, if agents are on the
same status, then sorted by name.
2. Test actions like assigning/unassigning agent from conversation
sidebar, CMD bar, Context menu.
3. Test actions like adding/removing participants from conversation
sidebar.
4. See agent list is generated properly, none value.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This is the continuation of the design update for settings page. This PR updates the design for the macros page.
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Remove the `user.permissions` field and resolve the permissions directly
from the accounts array in the user. This change ensures that the cache
or previous values from the last active account don't affect the
permissions.
In this PR:
- Remove user.permissions usage, replace it with getUserPermissions
method.
- Remove json.permissions from user.json.jbuilder
We are using `audio` component for rendering audio files in dashboard.
```
<audio v-else-if="isAudio" controls>
<source :src="`${dataUrl}?t=${Date.now()}`" />
</audio>
```
We have added the timestamp for every audio URL for cache busting. For
Instagram, we are getting a signature URL. When we add any value and
access the URL, it results in an "Invalid signature. If I remove the
timestamp, the audio is rendering properly. This PR will change the
logic to construct the URL properly instead of direct string
manipulation.
# Pull Request Template
## Description
This PR will replace the usage of `configMixin` with the `useConfig`
composable.
**Files updated**
1. dashboard/components/layout/sidebarComponents/SecondaryNavItem.vue
2. dashboard/components/widgets/conversation/MessagesView.vue
3. dashboard/routes/dashboard/settings/inbox/Settings.vue **(Not used)**
4. dashboard/routes/dashboard/settings/inbox/FinishSetup.vue **(Not
used)**
5.
dashboard/routes/dashboard/settings/inbox/settingsPage/CollaboratorsPage.vue
6.
dashboard/routes/dashboard/settings/profile/NotificationPreferences.vue
**(Not used)**
7. dashboard/routes/dashboard/settings/profile/AudioNotifications.vue
**(Not used)**
8. dashboard/routes/dashboard/settings/sla/Index.vue **(Not used)**
9. dashboard/routes/dashboard/settings/account/Index.vue
10. survey/views/Response.vue **(Not used)**
Fixes
https://linear.app/chatwoot/issue/CW-3464/rewrite-configmixin-mixin-to-a-composable
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
Test in the component related pages
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR will fix an error `TypeError cannot read properties of undefined
(reading '$el')` with the keyboard shortcut `Alt+KeyA` for triggering
the file picker.
**Issue**
I couldn't able reproduce this issue. It might be because `$children`
was unavailable at the time of access.
**Solution**
Previously, it relied on `$children`. Now, it uses the more reliable
`querySelector` method to find the target element.
Fixes
https://chatwoot-p3.sentry.io/issues/5708410274/?alert_rule_id=15157525&alert_timestamp=1723552508790&alert_type=email&environment=production¬ification_uuid=be5966b2-f17d-4273-8709-98e3322f1f6f&project=4507182691975168&referrer=alert_email
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Test cases**
1. Open a conversation
2. And click `Alt+KeyA` to trigger the file picker.
3. See if there is any issue or errors.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR is the part of the settings page design update series. This PR updates the design for the user management page.
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
# Pull Request Template
## Description
Replaces the messageMixin with the new useMessage composable
Fixes
https://linear.app/chatwoot/issue/CW-3475/rewrite-messagemixin-mixin-to-a-composable
## Type of change
Please delete options that are not relevant.
- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update
# Pull Request Template
## Description
This PR will replace the usage of `attributeMixin` within the component
itself. And moved the component from option API to composition API and
updated the styles and related component
Fixes
https://linear.app/chatwoot/issue/CW-3444/rewrite-attributemixin-mixin-to-a-composable
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
**Test cases**
1. Add custom attributes for both conversation and contact from the
settings
2. See all attributes are showing based on the conversation and contact
in both conversation and contact sidebar.
3. Try all CRUD operations like EDIT, DELETE.
4. Check whether styles are properly showing or not (Background color
based on odd/even)
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR will replace the usage of `conversation/labelMixin` with a
composable
Fixes
https://linear.app/chatwoot/issue/CW-3439/rewrite-conversationlabelmixin-mixin-to-a-composable
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
**Test cases**
1. Add/remove labels from conversation sidebar
2. See labels are showing up dynamically
3. Check add/remove labels working fine with CMD bar
4. Check card labels in conversation card and SLA reports table.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
The payload does not include last_activity_at when the conversation is created. Because of this the frontend is not able to sort the conversations when appending this. Another problem is that the last_activity_at is not always present, it is added only when a message is created, and it updates it. So this can be nil when the conversation is created, so we fallback to created_at only at the presentation layer
This PR is part of the settings design update series. It updates the design for the label management page. I've made a few changes to the SettingsLayout page to reduce boilerplate code.
# Pull Request Template
## Description
This PR will replace usage of `macroMixin` with the `useMacros`
composable. And updated components from option API to composition API.
**Files updated**
1. dashboard/routes/dashboard/settings/macros/MacroNode.vue
2. dashboard/routes/dashboard/settings/macros/MacroEditor.vue
Fixes
https://linear.app/chatwoot/issue/CW-3449/rewrite-macrosmixin-mixin-to-a-composable
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
**Test cases**
1. Check whether we can create a new macro.
2. Check whether validations and error animation are working or not.
3. Ability to drag the macro files
4. Check whether the edit pages and functionality is working or not.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR will replace the use of `customAttributeMixin` with
`shared/helpers/Validators` helper.
Fixes
https://linear.app/chatwoot/issue/CW-3446/rewrite-customattributemixin-mixin-to-a-composable
**Files updated**
1. widget/components/PreChat/Form.vue
2. dashboard/components/CustomAttribute.vue
3. dashboard/routes/dashboard/settings/attributes/EditAttribute.vue
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
Test the custom validation is working or not with the custom attributes.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR updates the profile settings page to completely disable the password section, including the heading, if the admin has disabled user profile updates. Previously, the section heading was shown with empty content, which caused confusion.
This is the continuation of the design update series. Canned responses listing page is rewritten with the design change.
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Fix the broken message sending due to the errors in attachment update PR
https://github.com/chatwoot/chatwoot/pull/9784
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This is continuation of the design update, updates the design for audit logs listing page.
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
When the chat is viewed, a function `fetchAllAttachments` is run to get all attachments for a particular conversation. This function, before updating the record creates the `attachments` property on the `chat` object in the store.
If in any case this function fails, the `attachments` property is not created, and when the code reaches the `dashboard/store/modules/conversations/index.js` the error occurs
This PR fixes it by ensuring that `SET_ALL_ATTACHMENTS` is always run. And it handles the default case as well
---
Sentry Issue:
[CHATWOOT-FRONTEND-APP-5Y](https://chatwoot-p3.sentry.io/issues/5459056982/)
```
TypeError: Cannot read properties of undefined (reading 'some')
at forEach(./app/javascript/dashboard/store/modules/conversations/index.js:160:31)
at Array.forEach(<anonymous>)
at mutations(./app/javascript/dashboard/store/modules/conversations/index.js:159:27)
at handler(./node_modules/vuex/dist/vuex.js:771:7)
at forEach(./node_modules/vuex/dist/vuex.js:470:9)
at Array.forEach(<anonymous>)
at fn(./node_modules/vuex/dist/vuex.js:469:13)
at Store.prototype._withCommit(./node_modules/vuex/dist/vuex.js:574:5)
at Store.prototype.commit(./node_modules/vuex/dist/vuex.js:468:10)
at this.commit(./node_modules/vuex/dist/vuex.js:420:21)
at call(./app/javascript/dashboard/store/modules/conversations/actions.js:273:7)
at tryCatch(./node_modules/videojs-record/dist/videojs.record.js:2868:27)
at _invoke(./node_modules/videojs-record/dist/videojs.record.js:3088:32)
at prototype[method](./node_modules/videojs-record/dist/videojs.record.js:2921:31)
at as(/packs/js/application-cf716bca3c984faeb095.js:4:76)
at as(/packs/js/application-cf716bca3c984faeb095.js:4:76)
at nrWrapper(/app/accounts/81898/conversations/95:6:17817)
```
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
This PR updates the design for the team listing page. This PR is part of the design revamp project for all the settings pages.
Co-authored-by: Sojan Jose <sojan@pepalo.com>
… correctly
# Pull Request Template
## Description
This PR fixes an issue where the key down handler in the
`useKeyboardEvent` composable was not registering correctly.
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR includes UI changes to dynamically add the `Shift` key to the
key set `Alt+KeyP` and `Alt+KeyL` in the keyboard shortcut modal for the
`QWERTZ` layout.
**Context**
Previously, the `Alt+L` shortcut for toggling the reply editor
conflicted with the `@` symbol on the QWERTZ layout in macOS. The new
`useDetectLayout` composable checks the active keyboard layout. If
`QWERTZ` is detected, the shortcuts are modified to `Shift+Alt+KeyP` and
`Shift+Alt+KeyL`.
[PR with the functionality
changes](https://github.com/chatwoot/chatwoot/pull/9831#event-13764407813)
Fixes
https://linear.app/chatwoot/issue/PR-1095/typing-a-in-private-note-switches-to-reply-tab-with-german-keyboard
## Type of change
- [x] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
## How Has This Been Tested?
**Loom video**
https://www.loom.com/share/35b741c5afc64bc58bd4e7dc5dad012d?sid=f66ca0bf-b6a7-40fc-8972-ff0cd0196a16
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
Fixes
https://linear.app/chatwoot/issue/CW-3497/instagram-outgoing-attachments-are-not-rendering
It seems like Instagram outgoing attachment rendering has been broken
for a long time. We couldn't identify the issue because the check below
only inspects Instagram mentions.
```
metadata[:data_url] = metadata[:thumb_url] = external_url if message.instagram_story_mention?
```
We recently worked on adding the [Instagram CDN URL for
attachments.](https://github.com/chatwoot/chatwoot/pull/9287)
After that, it started using external URLs as attachment data URLs for
both outgoing and incoming attachments. The rendering broken for all the
outgoing attachments since there were no external URLs, making the data
URL empty. Adding an incoming message check will solve the issue.
---------
Co-authored-by: Sojan <sojan@pepalo.com>
# Pull Request Template
## Description
Adjusts the margin for dropdown and sets the height to auto from
hardcoded 52px.
Fixes CW-3494
## Type of change
Please delete options that are not relevant.
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
Tested locally, attached screenshot
This PR migrates the dashboard apps page to the new layout and includes
the following updates:
- Create a compact design for the back button
- Add a back button to the settings header
- Reduce letter-spacing on the description
- Fix mobile styles
- Migrate the layout of dashboard apps/index to new layouts
Note: I've moved all feature help URLs from features.yml to the frontend. This change prevents features.yml from becoming bloated due to frontend modifications.
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Combine integrations and applications page into one page.
<img width="1182" alt="Screenshot 2024-07-23 at 3 30 51 PM"
src="https://github.com/user-attachments/assets/50920a6f-606f-44b3-b1e4-641046a14444">
Major changes:
- The app enabled?, active? checks are all moved to backend.
- The dashboard_apps integration is also now part of the apps.yml file.
- Updated the header design for the new settings pages.
- Merged the folders integrationapps and integrations.
- Updated the copy to match the size of the card and provide clear
instruction.
- Only the list page is updated in this PR, rest of the pages are yet to
be migrated.
| Integration | Verified |
| -- | -- |
| Dashboard Apps | ✅ |
| Dyte | ✅ |
| Slack | ✅ |
| Webhooks | ✅ |
| Dialogflow | ✅ |
| Google Translate | ✅ |
| OpenAI | ✅ |
| Linear | ✅ |
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
- Previously we were ignoring the reels shared over Instagram messages.
This PR will render the reels with in Chatwoot.
followup : we need to render reels in a better interface so that it is
clearly denoted to the user that its an Instagram reel
# Pull Request Template
## Description
This PR will fix the layout issue in connecting to the Facebook page
layout.
Fixes
https://linear.app/chatwoot/issue/CW-3489/connect-facebook-page-layout-is-broken
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Before**
<img width="1264" alt="image"
src="https://github.com/user-attachments/assets/2b9e412b-f172-4184-b45b-8c97333c3e51">
**After**
<img width="1264" alt="image"
src="https://github.com/user-attachments/assets/035f3468-f611-43ce-a058-fb8eafa1a45d">
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This PR would update the logos for the integrations (also add the dark mode variants to be used in the future) and updates the logic for enabled / active attributes in the apps.
# Pull Request Template
## Description
This PR will replace the usage of `alertMixin` from the code base with
the `useAlert` composable.
Fixes
https://linear.app/chatwoot/issue/CW-3462/replace-alertmixin-usage-with-usealert
## Type of change
- [x] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
## How Has This Been Tested?
Please refer this issue description
https://linear.app/chatwoot/issue/CW-3462/replace-alertmixin-usage-with-usealert
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
# Pull Request Template
## Description
This PR will completely remove the `contentTypeMixin` and be used in the
component as it is.
Fixes
https://linear.app/chatwoot/issue/CW-3465/rewrite-contenttypemixin-mixin-as-a-helper
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
Take a look at this component
`app/javascript/dashboard/components/widgets/conversation/Message.vue`
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR will replace the usage of `timeMixin` with `timeHelper`
Fixes
https://linear.app/chatwoot/issue/CW-3451/move-time-mixin-to-a-helper
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
Please refer to this issue description.
https://linear.app/chatwoot/issue/CW-3451/move-time-mixin-to-a-helper
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
# Pull Request Template
## Description
This PR will completely remove the SLA `validationMixin` and be used in
the component as it is with a name change.
Fixes
https://linear.app/chatwoot/issue/CW-3456/rewrite-sla-validationmixin-mixin-to-a-composable
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
Take a look at these components
1. `dashboard/routes/dashboard/settings/sla/AddSLA.vue` **(Not used)**
2. `dashboard/routes/dashboard/settings/sla/SlaForm.vue`
3. `dashboard/routes/dashboard/settings/sla/SlaTimeInput.vue`
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
This PR will remove the `bulkActionsMixin` usage. Seems like it is not
used anywhere.
Fixes https://linear.app/chatwoot/issue/CW-3453/delete-bulkactionsmixin
## Type of change
- [x] New feature (non-breaking change which adds functionality)
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
Co-authored-by: Sojan Jose <sojan@pepalo.com>
# Pull Request Template
## Description
**Issue**
The error `Cannot read properties of undefined (reading 'status')`
occurs because the `error.response.status` is accessed without checking
if `error.response` is present.
I can't able to reproduce this issue.
**Solution**
To resolve this issue, I added a check to ensure that this
`error.response` is defined before accessing the `error.response.status`
Fixes
https://linear.app/chatwoot/issue/CW-3322/typeerror-cannot-read-properties-of-undefined-reading-status
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Pull Request Template
## Description
**Cases**
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
This issue is an extremely narrow edge case that does not affect the app functionality. It occurs here
1. `executeRecurringNotification` is the method that sets a timeout of 30 seconds and pings as required
2. This method is triggered when one of the following events happen `click`, `touchstart`, `keypress`, `keydown`
3. The class in question is initalized before the Vue app is mounted in `application.js`, the vue app is mounted on `window.onload` event
4. In a case where the Vue app is not created (i.e. `window.onload` event is not fired) within 30 seconds of a user input, this error occurs.
Fixes
https://chatwoot-p3.sentry.io/share/issue/aa6a3c0accb345e984ed80eaddc3efd5/
In the case where the user is redirected to the page from a redirect
like google login, the analytics helper breaks. This PR fixes it by
checking if the user is present.
This does not break the user email tracking since the user is redirected
anyway and the `AnalyticsHelper` is reinitialised
# Pull Request Template
## Description
**Issue**
The error `Cannot read properties of undefined (reading 'data')` occurs
because the `error.response.data` is accessed without checking if
`error.response` is present.
I can able to reproduce this issue.
**Solution**
To resolve this issue, I can add a check to ensure that this
`error.response` is defined before accessing the `error.response.data`
Fixes
https://linear.app/chatwoot/issue/CW-3406/typeerror-cannot-read-properties-of-undefined-reading-data
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
The disconnect threshold is added to account for delays in identifying disconnections (for example, the websocket disconnection takes up to 3 seconds) while fetching the latest updated conversations or messages.
In this case, the cable disconnection event takes about 3 seconds to fire. If there was a conversation which was created in this 3 second, it would not be displayed in the UI until the refresh.
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This PR addresses an issue with the `createNotificationBubble` function, which generates an empty `span` element with the class `woot--notification`. This `span` element is currently not utilized anywhere in the code and lacks associated CSS, leading to an overflow issue, specifically in the Firefox browser. It solves the website overflow issue by removing this unused `span` element. This change is unrelated to the unread notification dot, which is working as before.
Fixes https://linear.app/chatwoot/issue/PR-1098/missing-css-for-woot-notification-div
Due to the pattern `**/specs/*.spec.js` defined in CircleCI, none of the
frontend spec in the folders such as
`specs/<domain-name>/getters.spec.js` were not executed in Circle CI.
This PR fixes the issue, along with the following changes:
- Use vitest instead of jest
- Remove jest dependancies
- Update tests to work with vitest
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
# Pull Request Template
## Description
Currently, when a user navigates to a chat and attempts to access the
custom snooze modal, it is not visible, making it unable to set custom
snooze options. With this fix, the custom snooze modal will correctly
display even when a chat is open in mobile view.
**Cause of this issue**
The `<custom-snooze-modal/>` component is added to the `<chat-list/>`
component. To accommodate small screen views, we are using the expanded
view. However, if we open a chat and select the custom snooze option
from the chat header in the message view, the `<custom-snooze-modal/>`
component is hidden in the `<chat-list/>` component.
**Solution**
So, I moved the `<custom-snooze-modal/>` to the wrapper component
`<conversation-view/>` so we can use in all cases like,
1. Right-click to custom snooze
2. CMD bar custom snooze
3. Small screen custom snooze
We previously relied on user roles to determine whether to render
specific routes in our frontend components. A permissions-based model is replacing this approach.
Follow up: #9695
Co-authored-by: Pranav <pranavrajs@gmail.com>
This API change sets the foundation for an upcoming frontend update, transitioning from a role-based model to a permission-based model. This new approach will determine eligibility for various actions and UI elements based on specific permissions rather than roles, enhancing flexibility and security in user access management.
Webpush gem throws errors such as `WebPush::ExpiredSubscription`,
`WebPush::InvalidSubscription`, `WebPush::Unauthorized`. We handled only
ExpiredSubscription.
If the SDK threw any other errors, it would pause sending the
notification to all other devices for that user. This change would
update the logic to remove the expired subscription and handle the rest
of the errors gracefully.
Fixes
https://linear.app/chatwoot/issue/CW-3399/webpushinvalidsubscription-host-fcmgoogleapiscom-nethttpnotfound-404
This PR adds the following changes
1. Add `Imap::GoogleFetchEmailService` and
`Google::RefreshOauthTokenService`. The
`Google::RefreshOauthTokenService` uses
`OmniAuth::Strategies::GoogleOauth2` which is already added as a packge
2. Update `Inboxes::FetchImapEmailsJob` to handle Google inboxes
3. Add SMTP settings for Google in `ConversationReplyMailerHelper` to
allow sending emails
## Preview
#### Incoming emails
#### Outgoing email
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This PR adds the following changes
1. Refactor `microsoft/callbacks_controller` to move common logic to
`oauth_callback_controller`, most of the logic is re-used for Google
2. Add UI components, `googleClient` and I18n entries for Google login
3. Add Google callback and inbox creation
4. Add a `joinUrl` utility along with specs (need to move it to utils)
5. Add `GoogleConcern`, `Google::AuthorizationsController` and
`Google::CallbacksController`
> Note: The UI is hidden for now, so we can merge this without any
hiccups, to enable it just revert the commit `05c18de`
### Preview
https://github.com/chatwoot/chatwoot/assets/18097732/1606d150-4561-49dc-838d-e0b00fe49ce3
### Linear Tickers
[CW-3370](https://linear.app/chatwoot/issue/CW-3370)
[CW-3371](https://linear.app/chatwoot/issue/CW-3371)
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
`conversation.assignee_id` was taken into consideration for first
response time calculation. There was one flaw in this approach. A lot of
customer support agents respond to the conversation first before
assigning it to themselves. This makes the analytics broken.
To fix this, we will take the message sender instead of assignee in
calculations, which should solve the issue with metric.
Fixes
https://linear.app/chatwoot/issue/CW-3375/first-response-reporting-events-use-assignee-id-instead-of-agent-who
# Pull Request Template
## Description
fixed getting browser data
In Vue, without computed properties, the data doesn't update, and
because of this, it doesn't display information about the browser.
## Type of change
Please delete options that are not relevant.
- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
# Replace the deprecated `eventBus` with mitt.js
## Description
Since eventBus and it's respective methods are deprecated and removed
from all future releases of vue, this was blocking us from migrating.
This PR replaces eventBus with
[mitt](https://github.com/developit/mitt). I have created a wrapper
mitt.js to simulate the same old event names so it's backwards
compatible, without making a lot of changes.
Fixes # (issue)
## Type of change
Please delete options that are not relevant.
- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update
## How Has This Been Tested?
1. Made sure all the places we're listening to bus events are working as
expected.
2. Respective specsf or the events from mitt.
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
This PR adds a cleaner re-authorization flow to Microsoft. This PR has
the following changes
1. Use `reauthorization_required` value for Microsoft Channel
2. Refactor `InboxReconnectionRequired` to reuse the `banner` component
3. Refactor `microsoft/Reauthorize.vue` to reuse
`InboxReconnectionRequired` component
4. Update `reauthorizable.rb` to update cache keys if the model has an
inbox
5. Update `microsoft/callbacks_controller.rb` to handle the
reauthorization case with a redirect to the inbox settings page if the
inbox already exists at the time of authorization.
## How Has This Been Tested?
- [x] Local Instance
- [ ] Staging Instance
- [x] Unit tests
## Pending Tasks
- [ ] ~Success Toast~ will do this in a follow-up PR with the screen
## Demo
The following video shows the whole process of creation and
re-authorization of the Microsoft channel
https://www.loom.com/share/e5cd9bd4439c4741b0dcfe66d67f88b3?sid=100f3642-43e4-46b3-8123-88a5dd9d8509
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This PR allows setting scripts for `vueapp.html.erb` via super admin
config. This PR has the following changes
1. Allow `DASHBOARD_SCRIPTS` in internal config
2. Remove existing scripts from `vueapp.html.erb`
3. Add scripts from `GlobalConfig` to `vueapp.html.erb`
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Tried to replicate the issue, but Sentry didn't have enough information.
`toggleMessageSignature` is a user triggered action in
`ReplyBottomPanel.vue`, the value for `channelType` is provided from
`inboxMixin`. The error will occur if either `inbox` is an empty object
`{}` or `channel_type` in `inbox` object is undefined.
I couldn't find any instance where this could be the case. The PR has a
stop gap solution that ensures that no action is triggered
The fonts on the portal were not loaded properly before due to a typo in
the stylesheet. The font that is shown on the public portal is ui-sans
right now. This PR fixes it.
This PR has the following changes
1. Add `AZURE_APP_ID` and `AZURE_APP_SECRET` to installation config
2. Add Microsoft config to `super_admin/features.yml`
3. Replace usage of `ENV.fetch` with `GlobalConfigService.load` for
fetch App ID and Secret
- Adding a new index on (account_id,created_at,message_type) based on
our performance improvement exercise. This index significantly improves
the page load speeds of messaging reports.
# Pull Request Template
## Description
This PR will fix this sentry
[issue](https://chatwoot-p3.sentry.io/issues/5291039795/)
**Issue**
The root cause of this issue is the usage of
`keyboardEventListenerMixins`. The key events are always active when the
edit conversation modal is active, even if the country dropdown is not
visible. So, if we press the enter key, this error will be thrown into
the console.
**Solution**
Remove the use of `keyboardEventListenerMixins` and handle it directly
in the Vue native key events. Also, always check if the dropdown is
active.
**Other changes**
1. Remove the `mouseup` event lister and use the click away directive.
2. Use inline Tailwind css
Fixes
https://linear.app/chatwoot/issue/CW-3282/phonenumberinput-country-undefined-in-onselectcountry
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
## How Has This Been Tested?
**Steps**
1. Open a conversation.
3. And click the edit contact button
4. And click the enter key
5. Now you can see the error in the console
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
Use MP3 as the default format to send voice notes recorded from
Chatwoot. This change was made to fix the issue of Telegram voice notes
not working with the error `WEBPAGE_CURL_FAILED` .
Telegram treats the mp3 recordings as audio attachments. Once we can
identify a fix for the original issue, we will revisit the `ogg`
implementation.
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Based on our recent performant optimisation exercises, We have identified a better indexing strategy for conversations and contacts. The previous index on last_activity_at for conversations significantly slowed down conversation filters. Similarly, the new index on Contacts will allow the page rendering to improve for accounts with many contacts.
fixes: https://linear.app/chatwoot/issue/CW-3300/db-improvements
At the moment, when creating an inbox for Whatsapp, Telegram, etc., we show a generic error message saying that inbox creation failed. This PR will show the error messages directly from the API call, which is more helpful as it says if the error is due to the provided credentials.
* feat: add ids to each element
* feat: restore elements for apps that use view transitions
* fix: remove generator check condition
* feat: handle turbolinks
* fix: new body handling
* chore: undo debug changes
We observed some race condition errors in the conversation participation listener while trying to create a conversation participation assignment. This PR handles this error and also adds additional debug information for future.
fixes: https://linear.app/chatwoot/issue/CW-3296/activerecordrecordnotunique-pguniqueviolation-error-duplicate-key
## Changelog
- handles `ActiveRecord::RecordNotUnique, ActiveRecord::RecordInvald` errors so that they won't pollute sentry
- Adds a debug statement to log the cases
- Add previous_changes into the dispatcher so that we know the exact attribute changes which trigger `assignee_changed, team_changed` events ( would be handy in future )
The ActiveJob FacebookEventsJob created a Contact and then enqueued Avatar::AvatarFromUrlJob in another process. However, since the Contact was created within a transaction when AvatarFromUrlJob was executed immediately afterwards, the Contact was not actually present in the database then.
Fixes: #6138#6761
Last week, the WhatsApp API has started returning an error message for the voice notes, Unsupported Audio mime type audio/opus. Please use one of audio/ogg; codecs=opus, audio/mpeg, audio/amr, audio/mp4, audio/aac. This error began appearing on May 1. Even though there was no change in the files and content type, FB API started rejecting the file.
In this PR, we are converting the audio recordings from Wav to Mp3 from frontend itself.
The reload method in our callback was refreshing the object and hence the saved_change_to_assignee_id? Method wasn't working in the following callbacks.
This impacted the listeners subscribing to the event `ASSIGNEE_CHANGE`, `TEAM_CHANGE` etc
* feat: start sitemap
* feat: add base url and last mod to sitemap
* fix: typo
* test: sitemap generation
* test: add draft articles
* fix: escape dots in regex matching
* feat: perpend protocol to the url
* feat: use ChatwootApp.help_center_root
* feat: don't parse the URL
* fix: function declaration
- Add an upgrade CTA for the SLA feature
-------------------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
* refactor: use has_email instead of email
* feat: remove usage of details directly in forms
* test: update payload
* test: fix transcript test
* refactor: use computed hasEmail
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This change introduces the ability to lock conversations to a single thread for Instagram and facebook messages within the Meta inbox, mirroring existing functionality in WhatsApp and SMS inboxes.
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
- Ensuring that SwitchLocale concern handles the case of custom domain for portals and set locale according to that
Co-authored-by: Sojan Jose <sojan@pepalo.com>
* feat: Update location and country code when the contact create/update
* feat: Update the location and country_code when creating or updating the contact.
* chore: improve comments
* feat: Update the contact_type when the contact created/updated
* chore: add more specs
* chore: code cleanups
* chore: code cleanups
* Update contact_spec.rb
* Update inbox.rb
* Update sync_attributes_spec.rb
* chore: build fixes
* chore: check visitor type before update
* chore: review fixes
* feat: add push notification when SLA missed
* chore: sent notification only for inbox members
* feat: add conv particpants+admins to SLA notification list
* chore: add spec to ensure notification is created
* chore: refactor to multiple alerts for SLA conditions
* chore: add sla_policy as secondary_actor in notification
- Fixes overflow of contact details in the contact side panel.
- Fixes line height issue in article header.
- Fixes overflow of category names in the article list.
- Fixes typing indicator alignment issues
Rename the CSAT metric card to a generic name, updated the implementation to use composition API and removed all the custom CSS in the component to conform with TailwindCSS styles
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.
---------
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
- This PR adds a UI to validate the response source quality quickly. It also helps to test with sample questions and update responses in the database when missing.
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
* fix: downcase email when finding
* feat: add `from_email` class
* refactor: use `from_email`
* feat: add rule to disallow find_by email directly
* chore: remove redundant test
Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant
* refactor: use from_email
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints
Fixes: #6329
Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.
Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.
Fixes: #8504
Co-authored-by: Sojan Jose <sojan@pepalo.com>
- `updated_within' accepts value in seconds and returns all conversations updated in the given period with out pagination. This API will assist in our refetch logic on socket disconnect
ref: #8888
- Fix git-hash in super admin instance health page for Heroku installations
- Fix git boundary not set error for docker/heroku deployments which remove .git directory
This PR addresses several items listed in our rubocop_todo by implementing the necessary corrections and enhancements. As a result, we are now able to remove the rubocop_todo file entirely, streamlining our codebase and ensuring adherence to our coding standards.
fixes: https://linear.app/chatwoot/issue/CW-1806/chore-rubocop-audit
- This PR introduces a modification to the channel fetching logic, ensuring that channels with older message_template_last_updated timestamps are prioritized during synchronization.
- Reorganizing installation config settings to move more configurations into UI from environment variables
- Changes to installation config to support premium plans in the enterprise edition
- Fixes the broken premium indicator in account/show and accounts/edit page
- Added a trait called microsoft_email for the Channel::Email factory.
- Rewrote the logic to make it simple to understand
- Rewrote the specs for readability
* feat: set cache keys for 3 days only
* feat: invalidate should set the latest timestamp
* refactor: cache_keys concern
* remove invalidate_cache method
* refactor reset to set to new value instead of delete
* ensure only one event is dispatched
* feat: set expiry to 24 hours
* chore: make expiry 48 hours
* feat: include destroy event
* feat: set expiry to 72 days
* fix: typo
* test: cache update after `touch`
* test: update cache keys
* refactor: remove after_touch, it's already handled in commit
The system did not detect the delivery errors earlier, resulting in some false positives. The user was not informed when an email failed to be delivered. While we do handle failure status in other channels, we were not able to capture the actual delivery status for the email channel.
This pull request makes the following changes:
- Updated the class EmailReplyWorker to use the deliver_now method instead of deliver_later. This change is made to raise any errors that may occur with the SMTP connection. The errors are then captured and sent to Sentry, and the email is marked as failed. Previously, we did not consider the case of retries in the email channel, so this feature is currently not functioning. So, I have disabled the retry option. We will address this in a follow-up ticket.
- Downgraded the net-smtp gem to version 0.3.4. This change is made to avoid an argument error when using XOAUTH2.
Fixes: https://linear.app/chatwoot/issue/CW-3032/argumenterror-wrong-authentication-type-xoauth2-argumenterror
* fix: change email conversation not found exception to log
* chore: refactor reply_mailbox methods
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Currently, we do not support reactions, ephemeral messages, or the request_welcome event for the WhatsApp channel. However, if this is the first event we receive in Chatwoot (i.e., there is no previous conversation or contact in Chatwoot), it will create a contact and a conversation without any messages. This confuses our customer, as it may appear that Chatwoot has missed some messages. There are multiple cases where this might be the first event we receive in Chatwoot. One quick example is when the user has sent an outbound campaign from another tool and their customers reacted to the message.
Another event like this is request_welcome event. WhatsApp has a concept for welcome messages. You can send an outbound message even though the user has not send a message. You can receive notifications through a webhook whenever a WhatsApp user initiates a chat with you for the first time. (Read the Welcome message section: https://developers.facebook.com/docs/whatsapp/cloud-api/phone-numbers/conversational-components/ ). Although this can help the business send a pro-active message to the user, we don't have it scoped in our feature set. For now, I'm ignoring this event.
Fixes https://linear.app/chatwoot/issue/CW-3018/whatsapp-handle-request-welcome-case-properly
Fixes https://linear.app/chatwoot/issue/CW-3017/whatsapp-handle-reactions-properly
Fixes the follow cases
- The ensure block released the lock even on LockAcquisitionError
- Custom timeout was not allowed
This also refactored the with_lock method, now the key has to be constructed in the parent function itself
Co-authored-by: Sojan Jose <sojan@pepalo.com>
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.
Fixes: #6866
Message search would frequently timeout. The reason was that the query would join the conversation too, the new query searches the message table directly
Co-authored-by: Sojan <sojan@pepalo.com>
Consider a scenario where two jobs are concurrently accessing a job with a lock mechanism. If the second job accesses lock_manager.locked? before the first job called lock_manager.lock(lock_key), it would return a false positive. At this point, both jobs can be executed freely.
To address this issue, the following change ensures that only the current thread that has set the lock can execute. Otherwise, a LockAcquisitionError will be thrown.
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
- this ensures that the markdown formatted messages from the Chatwoot dashboard will render consistently in telegram UI for the supported types like bold, italics, links etc
The Inboxes::FetchImapEmailsJob is designed to fetch the entire email object and check if its message id is already in the database. However, this process is resource-intensive and time-consuming, as fetching the full email object takes a significant amount of time.
On average, fetching 100 emails can take approximately 3-4 minutes to complete depending on the IMAP server. Since we are not using server flags to identify which emails have already been fetched (to avoid compatibility issues with flags in different email services), we have to fetch all previously available emails. Currently we fetch all the messages that were created from yesterday. This becomes problematic with services like Gmail, which throttle requests based on bandwidth usage.
To address this issue, I have updated the logic as follows:
Fetch the sequence IDs of all the mails in the "Inbox" that were created from yesterday.
Use the FETCH command to fetch only the message-ids using BODY.PEEK[HEADER.FIELDS (MESSAGE-ID)] with the sequence IDs we got in the previous step. This is a faster operation with lower bandwidth usage, as it only returns the sequence ID and message ID.
Check if the message IDs are already present in the database for the selected inbox.
If not present, fetch the entire email object using the FETCH command and create the message.
If the message ID is already present, ignore it and move on to the next message-id.
I have also addressed the issue of duplicate emails appearing in conversations when two fetch email jobs occur simultaneously. I have added a lock for the channel to ensure that the job gracefully exits without waiting for the current job to complete.
Fixes#7247Fixes#6082Fixes#8314
Co-authored-by: Sojan <sojan@pepalo.com>
While debugging a sentry error for "ActiveRecord::InvalidForeignKey ActiveStorage::Representations::RedirectController", it was noticed that we enqueue a Avatar::AvatarFromUrlJob for each setUser call, which is unnecessary. Hence making this call only if the contact doesn't have an existing avatar.
If one needs to have this avatar updated, they can go to the contacts tab and delete the current avatar, Chatwoot will pick up the new avatar in subsequent API call.
This PR adds support for Markdown in the telegram API for send message. The dashboard uses commonmark syntax for markdown but telegram is using MarkdownV2.
More info - https://core.telegram.org/bots/api#markdownv2-style
Adds support for bold - *bold*, _italic text_, __underline__, ~strikethrough~
Co-authored-by: Sojan Jose <sojan@pepalo.com>
In rare cases, the API call to Telegram for the file path fails. We were logging the error in sentry, switching to logs instead.
Co-authored-by: Sojan <sojan@pepalo.com>
In the previous release, we enabled "HTTP Basic Authentication" to secure all attachments requiring HTTP authentication. This is particularly important for media files that may contain sensitive data, as recommended by Twilio. However, some users experienced issues because they did not enable this option despite our alerts prompting them to do so. If the authenticated attachment download call fails, add another call to download the attachment without authentication.
When a user is deleted, all associated notifications are also deleted from the database. As a result, the user record becomes empty. handling this case in code to prevent sentry errors.
Display an unsupported message in UI when handling unsupported messages from channels like facebook, Instagram etc.
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
- This PR adds a feature to auto-trigger handoff events when an Agent bot toggles a conversation status from Pending to Open
Co-authored-by: Sojan <sojan@pepalo.com>
We observed an issue in production where the external webhook for an API inbox was failing. This, in turn, calls message update to update message status to failed. This causes a loop because rails trigger after_update callbacks even for empty commits.
Ref: rails/rails#44500
This PR logs additional information in content_attributes of a message in case it is unsupported. This info can be used by the client to render a fresh UI
A support request that came to Chatwoot Cloud revealed that the job was timed prematurely. The default timeout for Sidekiq queues was set as 25 minutes in sidekiq.yml file. The cache was not created properly for the accounts with more than 100k conversations.
This change removes the cache logic in the previous migration and creates a new migration with a new job which processes conversations in batch.
- Ability to configure Chatwoot custom branding from UI when using paid plans
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
- The cache stores the labels as label1, label2. Without removing the whitespace, the output of cached_label_list_array would be [label1, [whitespace]label2], which doesn't match with the existing labels. This list is returned with proper label names.
- Revamp the super admin design
- Introduce a new settings page for support and billing settings
- Move the access tokens into users, agent bots and platform app show pages
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
- We have observed some failures for data import jobs in the cloud due to race conditions with job executions and active storage file uploading. This PR adds delays and retries to accommodate that.
This PR will add a new event chatwoot:on-start-conversation to the chat widget, which you can listen to and trigger custom interactions on your end.
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
This PR refactors the schema we introduced in #7518 based on the feedback from production tests. Here is the change log
- Decouple Inbox association to a new table inbox_response_sources -> this lets us share the same response source between multiple inboxes
- Add a status field to responses. This ensures that, by default, responses are created in pending status. You can do quality assurance before making them active. In future, this status can be leveraged by the bot to auto-generate response questions from conversations which require a handoff
- Add response_source association to responses and remove hard dependency from response_documents. This lets users write free-form question answers based on conversations, which doesn't necessarily need a response source.
- Add webhook events for inbox creation/updation.
- Right now, the feature is added under a feature_flag. It is not available by default on all installations.
DISTINCT query with custom attributes return an error. To avoid the error, this PR refactors the query to include tags only when it is required.
Fixes#7931Fixes#7836
Co-authored-by: Sojan Jose <sojan@pepalo.com>
This pull request addresses the issue where an error is encountered while attempting to delete user-associated accounts through the Super Admin Console. The problem arises from an error that occurs when the "destroy" action is triggered on an associated account.
Fixes: #7809
We've had some messages come in from a few different phone numbers that had null bytes in them. I don't know how this happens. They don't seem to be malicious.
They currently cause the Postgres gem to raise an error when Chatwoot attempts to save the message body to the database:
ArgumentError (string contains null byte)
Related Rails GitHub issue: rails/rails#26891
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
This update will mean that errors will roll back the current transaction and the error will be sent back to the frontend and the user will know that the Inbox did not finish setting up successfully.
- adds an audit log when an agent is added or removed from a team
- adds an audit log when an agent is added or removed from an inbox
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.
Previously it showed only the conversations where the first response was pending.
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
- Show the indicator if the last message is incoming and the conversation is in pending status.
- Remove list of articles displayed in the bot response.
- The message sender was incorrect. Incoming messages were created under the contact's name, and outgoing messages were created under the user's name instead of the reverse.
- The seed user's email address was incorrect in the message data.
- The Sendmail configuration overrode the Letter Opener config which made it difficult to test the email.
- This PR also fixes an ESLint lint issue on develop.
In the recent Slack integration update, we made changes to how hooks are handled. Now, hooks require an additional check to be enabled. By default, new hooks are created in a disabled state, which might lead to issues with the hooks not being executed as expected.
This migration updates the status attribute of hooks to have 'enabled' as the default value, ensuring that new hooks are enabled by default and can function properly.
This fixes an issue where permitted_attributes throws an error of ArgumentError (wrong number of arguments (given 1, expected 0)):
This is because we now bring in the latest version of administrate and administrate changes the way permitted_attributes works; it now passes an action parameter to permitted_attributes. This means we need to update permitted_attributes to accept that new parameter.
Fixes: #7592
- This renames the unread_since scope to created_since, which more accurately describes what the scope returns.
- The EXTRACT(EPOCH FROM created_at) > (?) clause was also simplified and rewritten as created_at > ?, which is equivalent:
When using client APIs to create conversations and auto-assignment is turned on, welcome messages were getting triggered. This PR disable the behaviour and ensure template hooks are triggered only if there are incoming messages present.
Fixes: https://linear.app/chatwoot/issue/CW-2187
This commit introduces the ability to associate response sources to an inbox, allowing external webpages to be parsed by Chatwoot. The parsed data is converted into embeddings for use with GPT models when managing customer queries.
The implementation relies on the `pgvector` extension for PostgreSQL. Database migrations related to this feature are handled separately by `Features::ResponseBotService`. A future update will integrate these migrations into the default rails migrations, once compatibility with Postgres extensions across all self-hosted installation options is confirmed.
Additionally, a new GitHub action has been added to the CI pipeline to ensure the execution of specs related to this feature.
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.
Co-authored-by: Sojan <sojan@pepalo.com>
When looping the conversations in bulk action to assign them to new labels, the existing labels in other conversations were also getting duplicated across all conversations. This PR fixes the issue.
> In the previous implementation, new_labels is appended to the existing labels using the << operator. This operator modifies the original array instead of creating a new one, causing unwanted side effects. More specifically, new_labels is a reference to the original argument array of the method.
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Peter Salib <74493166+Peteraymansalib@users.noreply.github.com>
This class inherits from Api::V1::Accounts::BaseController, which already includes EnsureCurrentAccountHelper and also sets up before_action :current_account.
We have display_name and the actual name for an agent. display_name is used in all public facing parts. The https://github.com/chatwoot/chatwoot/pull/7232/files PR missed this and used actual name instead.
This PR fixes it.
* logging the messages id for message validation exception
* Update the processed_message_content validation over length
* codeclimate
* specs failing for contacts
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere
Co-authored-by: Sojan <sojan@pepalo.com>
* fix: calculation for resolution count
* test: resolution count bug fix
- ensure enqueued jobs are run
- fix the dates check, conversations resolved today should show up in today
* feat: ensure conversations are resolved
* test: do not count extra events if the conversation is not resolved currently
* fix: typo
Update the cache headers for cache_keys to max-age=10, private, stale-while-revalidate=300
1. The cache will be fresh for 10 seconds (max-age=10). During this time, the browser will use the cached version without checking with the server.
2. After the initial 10 seconds, the browser can continue to serve the stale cache for up to 5 minutes (stale-while-revalidate=300). During this period, it will also try to revalidate and update the cache in the background.
3. After 310 seconds in total (10 seconds fresh, 300 seconds stale), if the browser has not been able to revalidate the cache, it will attempt to fetch the fresh resource directly from the server for subsequent requests, causing potential latency equivalent to a network request.
This means that the data will be directly revalidated only every 5 mins. Other times, it will stay fresh for 10 seconds and revalidate in the background. In most cases, we won't have to rely on a cache validation check because there is a WebSocket event for revalidation, so we know if something changes.
Right now the stale-while-revalidate is 5 minutes, we can then move it to 15 minutes.
> The stale-while-revalidate header is not supported in Safari, for Safari the cache keys will only stay in memory for 10 seconds before being marked stale
* fix: Adds domain option to user cookies set by SDK
* Adds domain to init event from chatwootSettings variable
* Testing multiple domains on heroku
* Updates with sdk from staging
* Removes sdk init code
* Testing why cookie is not getting set
* Cleans up testing code
* Refactors code to fix codeclimate issues
* Update app/javascript/sdk/cookieHelpers.js
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
* Adds test cases for setCookieWithDomain
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
* fix: mail logger for source-id email-id and message-id
* added mail provided to the tracking
* change the logger verb from info to error
* app/jobs/inboxes/fetch_imap_emails_job.rb
* codeclimate fix
* remove extra filter
* fixes: specs
* feat: Attachments view with key shortcuts and dynamically updates when user delete or sent new attachments
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Allows super admins to reset the cache for an account. This will force the front end to fetch the data again on the next load.
fixes: https://linear.app/chatwoot/issue/CW-1817
Co-authored-by: Sojan <sojan@pepalo.com>
- update the templates updated at, even if the API request fails ( to prevent jobs from stacking up in case of API failures upstream )
- sequence the job in batches of 25 requests per minutes schedule ( in case API response time is high, also not to send too many requests in a single batch )
- move the sync job re-rerun to 3 hours ( since we are updating the updated at even in case of failures )(prev 15 minutes )
Fixes: https://linear.app/chatwoot/issue/CW-1590
By applying pr-1 on a container div instead of directly on the image (which distorts it), it creates the intended padding effect without any image distortion.
This change adds the ability to include a `source_id` param when querying the `/api/v1/accounts/{account_id}/conversations/search` endpoint. It restricts to results to only conversations related to a contact_inbox with the provided parameter. My motivation for adding this feature was to allow an external API to communicate with a specific conversation with only an awareness of the conversation `source_id` from the client.
Co-authored-by: Sojan Jose <sojan@pepalo.com>
* fix: Search improvements and bug fixes
* Resets tab to all on search
* Fix index bug with tabs
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
